2014 GMC SAVANA towing

Black plate (2,1)GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-6014682) -
2014 - CRC 2nd Edition - 8/26/13
10-2 Vehicle Care
Tire Pressure MonitorSystem . . . . . . . . . . . . . . . . . . . 10-56
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . 10-57
Tire Inspection . . . . . . . . . . . . . . 10-60
Tire Rotation . . . . . . . . . . . . . . . 10-61
Dual Tire Rotation . . . . . . . . . . 10-62
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . 10-62
Buying New Tires . . . . . . . . . . . 10-63
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . 10-65
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-65
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-67
Wheel Replacement . . . . . . . . 10-67
Tire Chains . . . . . . . . . . . . . . . . . 10-68
If a Tire Goes Flat . . . . . . . . . . 10-69
Tire Changing . . . . . . . . . . . . . . 10-70
Full-Size Spare Tire . . . . . . . . 10-78Jump Starting
Jump Starting . . . . . . . . . . . . . . 10-79
Towing the Vehicle
Towing the Vehicle . . . . . . . . . 10-83
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . 10-83
Appearance Care
Exterior Care . . . . . . . . . . . . . . . 10-86
Interior Care . . . . . . . . . . . . . . . . 10-91
Floor Mats . . . . . . . . . . . . . . . . . . 10-94
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
Most motor vehicles, including this
one, contain and/or emit chemicals
known to the State of California to

Black plate (23,1)GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-6014682) -
2014 - CRC 2nd Edition - 8/26/13
Vehicle Care 10-23
Warning (Continued)
If you keep driving when the
engine is overheated, the liquids
in it can catch fire. You or others
could be badly burned. Stop the
engine if it overheats, and get out
of the vehicle until the engine
is cool.
If No Steam is Coming from
the Engine Compartment
If an engine overheat warning is
displayed but no steam can be seen
or heard, the problem may not be
too serious. Sometimes the engine
can get a little too hot when the
vehicle:
.Climbs a long hill on a hot day.
.Stops after high-speed driving.
.Idles for long periods in traffic.
.Tows a trailer. See“Driving on
Grades” underTrailer Towing on
page 9-49. If the overheat warning is displayed
with no sign of steam:
1. Turn the air off.
2. Turn the heater on to the highest
temperature and to the highest
fan speed. Open the windows as
necessary.
3. When it is safe to do so, pull off the road, shift to P (Park) or
N (Neutral) and let the
engine idle.
If the engine coolant temperature
gauge is no longer in the overheat
zone or an overheat warning no
longer displays, the vehicle can be
driven. Continue to drive the vehicle
slowly for about 10 minutes. Keep a
safe vehicle distance from the
vehicle in front. If the warning does
not come back on, continue to drive
normally and have the cooling
system checked for proper fit and
function.
If the warning continues, pull over,
stop, and park the vehicle
right away. If there is still no sign of steam,
push down the accelerator until the
engine speed is about twice as fast
as normal idle speed for at least
three minutes while parked. If the
warning is still on, turn off the
engine until it cools down.
If the decision is made not to lift the
hood, get service help right away.
Engine Fan
The vehicle has a clutched engine
cooling fan. When the clutch is
engaged, the fan spins faster to
provide more air to cool the engine.
In most everyday driving conditions,
the fan is spinning slower and the
clutch is not fully engaged. This
improves fuel economy and reduces
fan noise. Under heavy vehicle
loading, trailer towing, and/or high
outside temperatures, the fan speed
increases as the clutch more fully
engages, so an increase in fan
noise may be heard. This is normal
and should not be mistaken as the
transmission slipping or making

Black plate (83,1)GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-6014682) -
2014 - CRC 2nd Edition - 8/26/13
Vehicle Care 10-83
Towing the Vehicle
{Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to the chassis
components—including the front
and rear subframes, suspension
control arms, and links —during
towing and recovery of a disabled
vehicle, or when securing the
vehicle. Use the proper nylon
strap harnesses around the tires
to secure the vehicle.
Have the vehicle towed on a flatbed
car carrier or a wheel lift tow truck.
If a wheel lift tow truck is used, the
drive wheels cannot contact the
road while the vehicle is being
towed. A wheel dolly must be used
to lift all drive wheels off the ground. Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
To tow the vehicle behind another
vehicle for recreational purposes,
such as behind a motor home, see
“Recreational Vehicle Towing”
following.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle, such as behind a motor
home. The two most common types
of recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly.
Here are some important things to
consider before recreational vehicle
towing:
.What is the towing capacity of
the towing vehicle? Be sure to
read the tow vehicle
manufacturer's
recommendations.
.What is the distance that will be
traveled? Some vehicles have
restrictions on how far and how
long they can tow.
.Is the proper towing equipment
going to be used? See your
dealer or trailering professional
for additional advice and
equipment recommendations.
.Is the vehicle ready to be
towed? Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.

Black plate (84,1)GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-6014682) -
2014 - CRC 2nd Edition - 8/26/13
10-84 Vehicle Care
Dinghy Towing
Two-Wheel-Drive Vehicles
{Caution
If the vehicle is towed with all four
wheels on the ground, the
drivetrain components could be
damaged. The repairs would not
be covered by the vehicle
warranty. Do not tow the vehicle
with all four wheels on the
ground.Two-wheel-drive vehicles should not
be towed with all four wheels on the
ground. Two-wheel-drive
transmissions have no provisions
for internal lubrication while being
towed.
All-Wheel-Drive Vehicles
The vehicle was not designed to be
towed with all four wheels on the
ground. To properly tow these
vehicles, they should be placed on
a platform trailer with all four wheels
off the ground.
{Caution
Towing an all-wheel-drive vehicle
with all four wheels on the
ground, or even with only two of
its wheels on the ground, will
damage drivetrain components.
Do not tow an all-wheel-drive
vehicle with any of its wheels on
the ground.
Dolly Towing
Rear Towing (Rear Wheels Off the
Ground)
–Two-Wheel-Drive
Vehicles
Use the following procedure to tow
the vehicle from the rear:
1. Attach the dolly to the tow
vehicle following the dolly
manufacturer's instructions.
2. Drive the rear wheels onto the dolly.

Black plate (85,1)GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-6014682) -
2014 - CRC 2nd Edition - 8/26/13
Vehicle Care 10-85
3. Firmly set the parking brake.See Parking Brake on
page 9-31.
4. Put the transmission in P (Park).
5. Secure the vehicle to the dolly following the manufacturer's
instructions.
6. Use an adequate clamping device designed for towing to
ensure that the front wheels are
locked into the straight position.
7. Turn the ignition to LOCK/OFF. If the tow vehicle will not be
started or driven for six weeks or
more, remove the battery cable
from the negative terminal (post)
of the battery to prevent the
battery from draining while
towing. Rear Towing (Rear Wheels Off the
Ground)
–All-Wheel-Drive
Vehicles
The vehicle was not designed to be
towed with two wheels on the
ground. To properly tow these
vehicles, they should be placed on
a platform trailer with all four wheels
off the ground.
{Caution
Towing an all-wheel-drive vehicle
with all four wheels on the
ground, or even with only two of
its wheels on the ground, will
damage drivetrain components.
Do not tow an all-wheel-drive
vehicle with any of its wheels on
the ground.

Black plate (2,1)GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-6014682) -
2014 - CRC 2nd Edition - 8/26/13
11-2 Service and Maintenance
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services.
Normal Service
All maintenance services, including
those listed under Additional
Required Services, are for
vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. SeeVehicle Load Limits
on page 9-10.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Use the recommended fuel. See
Fuel on page 9-41.
Severe Service
In addition to the normal service
schedule, some vehicles require
service more often. Severe service
is for vehicles that are:
.Mainly driven in heavy city traffic
in hot weather.
.Mainly driven in hilly or
mountainous terrain.
.Frequently towing a trailer.
.Used for high-speed or
competitive driving.
.Used for taxi, police, or delivery
service.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See Doing Your Own
Service Work on page 10-3.

Black plate (6,1)GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-6014682) -
2014 - CRC 2nd Edition - 8/26/13
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
GMC and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
GMC and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide theclaims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is also given when
the vehicle is stuck in the sand,
mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the
5 years/(160 000 km) 100,000 mi
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.

Black plate (7,1)GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-6014682) -
2014 - CRC 2nd Edition - 8/26/13
Customer Information 13-7
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery:Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometers from where your
trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received, the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
.Alternative Service:
If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),