Black plate (5,1)GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-6014682) -
2014 - CRC 2nd Edition - 8/26/13
OnStar 14-5
Verify Minutes and Expiration
Press=and say“Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If an
On-Demand Diagnostics check is
needed between e-mails, press
Q,
and an Advisor can run a check.
OnStar Additional
Information
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions:
.Call 888-4-ONSTAR
(888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an
Advisor.
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
Black plate (6,1)GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-6014682) -
2014 - CRC 2nd Edition - 8/26/13
14-6 OnStar
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond the
control of OnStar may prevent
service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of thevehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming.
See
Radio Frequency Statement on
page 13-15.
Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Press
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to the deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar.com (U.S.) or OnStar.ca
(Canada)
The website provides access to
account information, allows
management of the OnStar
subscription, and viewing of videos
of each service. Get subscription
plan pricing and sign up for OnStar
Vehicle Diagnostics. Click on the
“My Account”
tab on the home
page. The website navigation and
services provided may vary by
country.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when
speaking with an Advisor. To
Black plate (7,1)GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-6014682) -
2014 - CRC 2nd Edition - 8/26/13
OnStar 14-7
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Warranty
OnStar equipment may be
warranted as part of the New
Vehicle Limited Warranty. The
manufacturer of the vehicle
furnishes detailed warranty
information.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask an Advisor.
Advisors are available in English,
Spanish and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days.
After five days, OnStar can contact Roadside Assistance and a
locksmith to help gain access to the
vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbalroute or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Black plate (3,1)GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-6014682) -
2014 - CRC 2nd Edition - 8/26/13
INDEX i-3
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-4 Messages . . . . . . . . . . . . . . . . . . . . 5-31
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-3
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 9-32
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-12
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-18
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Cooling System . . . . . . . . . . . . . . . 10-17
Engine Messages . . . . . . . . . . . . 5-32
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . 13-7
Cruise Control . . . . . . . . . . . . . . . . . 9-34 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
Customer Assistance . . . . . . . . . . 13-4 Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-3
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-4 Customer Information
Service Publications
Ordering Information . . . . . . .13-11
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . 13-1
D
Damage Repair, Collision . . . . . . 13-9
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-2
Defensive Driving . . . . . . . . . . . . . . . 9-3
Delayed Locking . . . . . . . . . . . . . . . . 2-7
Devices
Auxiliary . . . . . . . . . . . . . . . . . . . . . . 7-17
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-5
Door Ajar Messages . . . . . . . . . . . . . . . 5-31
Cargo Door Relocking . . . . . . . . . 2-7
Delayed Locking . . . . . . . . . . . . . . . 2-7
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Power Locks . . . . . . . . . . . . . . . . . . . 2-7 Rear Doors . . . . . . . . . . . . . . . . . . . 2-10
Side . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Sliding . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Drive Belt Routing, Engine . . . . . 12-5
Drive Systems All-Wheel Drive . . . . . . . 9-30, 10-28
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . 5-25
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-46
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-20
Highway Hypnosis . . . . . . . . . . . . . 9-6
Hill and Mountain Roads . . . . . . . 9-7
If the Vehicle is Stuck . . . . . . . . . . 9-9
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . . 9-10
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-6
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Dual Tire Rotation . . . . . . . . . . . . . . . . . . . . 10-62
Black plate (4,1)GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-6014682) -
2014 - CRC 2nd Edition - 8/26/13
i-4 INDEX
E
E85 or FlexFuel . . . . . . . . . . . . . . . 9-43
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . 9-57
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-40
Floor Console Fuse Block . . 10-44
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-40
Overload . . . . . . . . . . . . . . . . . . . 10-39
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Engine Air Cleaner/Filter . . . . . . . . . . . 10-16
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-18
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-18
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Cooling System . . . . . . . . . . . . . 10-17
Cooling System Messages . . . 5-32
Drive Belt Routing . . . . . . . . . . . . 12-5
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-21
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-23 Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-18
Oil Life System . . . . . . . . . . . . . 10-10
Oil Messages . . . . . . . . . . . . . . . . . 5-32
Oil Pressure Gauge . . . . . . . . . . 5-12
Overheating . . . . . . . . . . . . . . . . 10-22
Power Messages . . . . . . . . . . . . . 5-33
Pressure Light . . . . . . . . . . . . . . . . 5-24
Running While Parked . . . . . . . . 9-22
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-16
Enhanced Technology Glass . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Entry/Exit Lighting . . . . . . . . . . . . . . 6-6
Equipment, Towing . . . . . . . . . . . . 9-54
Extender, Safety Belt . . . . . . . . . . 3-15
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-2
F
Fan Engine . . . . . . . . . . . . . . . . . . . . . . 10-23
Fast Idle System . . . . . . . . . . . . . . . 9-18 Filter,
Engine Air Cleaner . . . . . . . . . 10-16
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-4
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-69 Changing . . . . . . . . . . . . . . . . . . . 10-70
FlexFuel
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-43
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-94
Fluid Automatic
Transmission . . . . . . . 10-10, 10-13
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-26
Power Steering . . . . . . . . . . . . . 10-24
Washer . . . . . . . . . . . . . . . . . . . . . 10-25
Front Axle . . . . . . . . . . . . . . . . . . . . 10-29
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . 3-2
Front Storage . . . . . . . . . . . . . . . . . . . 4-1
Front Turn Signal Bulb Replacement . . . . . . . . . . 10-36
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-41 Additives . . . . . . . . . . . . . . . . . . . . . 9-43
Economy Driving . . . . . . . . . . . . . 1-20
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-46
Black plate (5,1)GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-6014682) -
2014 - CRC 2nd Edition - 8/26/13
INDEX i-5
Filling the Tank . . . . . . . . . . . . . . . 9-44
Foreign Countries . . . . . . . . . . . . 9-43
Gasoline Specifications . . . . . . . 9-42
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Low Fuel Warning Light . . . . . . . 5-24
Recommended . . . . . . . . . . . . . . . 9-42
Requirements, California . . . . . 9-43
System Messages . . . . . . . . . . . . 5-33
Full-Size Spare Tire . . . . . . . . . . 10-78
Fuses Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-40
Floor Console Fuse Block . . 10-44
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-40
G
GasolineSpecifications . . . . . . . . . . . . . . . . . 9-42
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-13
Engine Oil Pressure . . . . . . . . . . 5-12
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Odometer . . . . . . . . . . . . . . . . . . . . . 5-11
Speedometer . . . . . . . . . . . . . . . . . 5-11 Trip Odometer . . . . . . . . . . . . . . . . 5-11
Voltmeter . . . . . . . . . . . . . . . . . . . . . 5-14
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-8
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-46
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glass, Enhanced Technology . . . . . . . . . . . . . . . . . . . 2-16
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . 13-5
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-34
Hazard Warning Flashers . . . . . . . 6-4
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps . . . . . . . . . . . . . . . . . . . 10-34Aiming . . . . . . . . . . . . . . . . . . . . . . 10-33
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-3
Bulb Replacement . . . . . . . . . . 10-34
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-2 Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High-Beam On Light . . . . . . . . . . 5-25
High/Low Beam Changer . . . . . . 6-2
Heated Mirrors . . . . . . . . . . . . . . . . . 2-13
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-18
Heating and Air Conditioning . . . 8-1
High-Beam On Light . . . . . . . . . . . 5-25
Highway Hypnosis . . . . . . . . . . . . . . 9-6
Hill and Mountain Roads . . . . . . . . 9-7
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . 3-9
Black plate (7,1)GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-6014682) -
2014 - CRC 2nd Edition - 8/26/13
INDEX i-7
Lockout Protection . . . . . . . . . . . . . 2-7
Power Door . . . . . . . . . . . . . . . . . . . . 2-7
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Loss of Control . . . . . . . . . . . . . . . . . 9-5
Low Fuel Warning Light . . . . . . . . 5-24
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-41
M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . .11-14
Maintenance Schedule
Recommended Fluidsand Lubricants . . . . . . . . . . . . . 11-11
Malfunction Indicator Lamp . . . . 5-18
Manual Mirrors . . . . . . . . . . . . . . . . 2-12
Manual Mode . . . . . . . . . . . . . . . . . . 9-28
Manual Windows . . . . . . . . . . . . . . 2-14
Messages Airbag System . . . . . . . . . . . . . . . . 5-36
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-31
Brake System . . . . . . . . . . . . . . . . 5-31
Compass . . . . . . . . . . . . . . . . . . . . . 5-31
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-31 Engine Cooling System . . . . . . . 5-32
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-32
Engine Power . . . . . . . . . . . . . . . . 5-33
Fuel System . . . . . . . . . . . . . . . . . . 5-33
Key and Lock . . . . . . . . . . . . . . . . . 5-34
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-34
Object Detection System . . . . . 5-34
Ride Control System . . . . . . . . . . 5-34
Security . . . . . . . . . . . . . . . . . . . . . . 5-36
Service Vehicle . . . . . . . . . . . . . . . 5-36
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-36
Transmission . . . . . . . . . . . . . . . . . 5-37
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-30
Vehicle Reminder . . . . . . . . . . . . . 5-38
Mirrors Convex . . . . . . . . . . . . . . . . . . . . . . . 2-12
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-13
Manual . . . . . . . . . . . . . . . . . . . . . . . 2-12
Manual Rearview . . . . . . . . . . . . . 2-14
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Trailer Tow . . . . . . . . . . . . . . . . . . . . 2-13
Mirrors, Interior Rearview . . . . . . 2-14
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-56
N
NavigationOnStar®. . . . . . . . . . . . . . . . . . . . . . 14-2
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . 13-15
New Vehicle Break-In . . . . . . . . . . 9-14
Noise Control System . . . . . . . . 10-30
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-34
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-11 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Engine Oil Life System . . . . . 10-10
Engine Oil PressureGauge . . . . . . . . . . . . . . . . . . . . . . 5-12
Messages . . . . . . . . . . . . . . . . . . . . 5-32
Pressure Light . . . . . . . . . . . . . . . . 5-24
Older Children, Restraints . . . . . 3-33
Online Owner Center . . . . . . . . . . 13-4
Black plate (8,1)GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-6014682) -
2014 - CRC 2nd Edition - 8/26/13
i-8 INDEX
OnStar®
System, In Brief . . . . . . . . . . . . . . 1-21
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . 14-5
OnStar
®Connections . . . . . . . . . . 14-3
OnStar®Diagnostics . . . . . . . . . . . 14-5
OnStar®Emergency . . . . . . . . . . . 14-2
OnStar®Navigation . . . . . . . . . . . . 14-2
OnStar®Overview . . . . . . . . . . . . . 14-1
OnStar®Security . . . . . . . . . . . . . . 14-2
Operation, Infotainment
System . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Ordering Service Publications . . . . . . . . .13-11
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Overheating, Engine . . . . . . . . . . 10-22
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . 7-3, 7-5
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . 9-19
Shifting Out of . . . . . . . . . . . . . . . . 9-20 Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-31
Brake and P (Park)
Mechanism Check . . . . . . . . 10-32
Over Things That Burn . . . . . . . 9-21
Parking Assist Ultrasonic . . . . . . . . . . . . . . . . . . . . . 9-37
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-17
Passenger Sensing System . . . 3-26
Perchlorate Materials Requirements, California . . . . . 10-3
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-39
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-22
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Protection, Battery . . . . . . . . . . . . . 6-7
Retained Accessory (RAP) . . . 9-19 Seat Adjustment . . . . . . . . . . . . . . . 3-3
Steering Fluid . . . . . . . . . . . . . . . 10-24
Windows . . . . . . . . . . . . . . . . . . . . . 2-14
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Privacy Radio Frequency
Identification (RFID) . . . . . . . 13-15
Program Courtesy Transportation . . . . . . 13-7
Proposition 65 Warning,
California . . . . . . . . . . . . . . . . . . . . . 10-2
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-15
Statement . . . . . . . . . . . . . . . . . . 13-15