Introduction
About This Manual...........................................7
Symbols Glossary
.............................................7
Data Recording
..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit
..........................................................11
Replacement Parts Recommendation
........................................11
Special Notices................................................12
Mobile Communications Equipment.....................................................12
Export Unique Options
..................................12
Child Safety
General Information
.......................................13
Installing Child Seats
.....................................14
Booster Seats
..................................................20
Child Seat Positioning...................................22
Child Safety Locks
.........................................24
Safety Belts
Principle of Operation
...................................25
Fastening the Safety Belts
..........................26
Safety Belt Height Adjustment.................28
Safety Belt Warning Lamp and Indicator Chime.............................................................29
Safety Belt Minder.........................................29
Child Restraint and Safety Belt Maintenance
.................................................31
Personal Safety System ™
Personal Safety System ™
..........................32
Supplementary Restraints System
Principle of Operation...................................33
Driver and Passenger Airbags...................34
Front Passenger Sensing System............35
Safety Canopy ™
............................................38Crash Sensors and Airbag Indicator........39
Airbag Disposal..............................................40
Keys and Remote Controls
General Information on Radio
Frequencies...................................................41
Remote Control...............................................41
Replacing a Lost Key or Remote Control...........................................................42
MyKey ™
Principle of Operation..................................43
Creating a MyKey
............................................43
Clearing All MyKeys.......................................44
Checking MyKey System Status..............46
Using MyKey With Remote Start Systems.........................................................47
MyKey Troubleshooting
...............................47
Locks
Locking and Unlocking
................................48
Manual Liftgate
...............................................52
Security
Passive Anti-Theft System.........................53
Anti-Theft Alarm
............................................54
Steering Wheel
Adjusting the Steering Wheel
....................55
Audio Control
...................................................55
Voice Control
...................................................56
Cruise Control..................................................56
Information Display Control.......................57
Wipers and Washers
Windshield Wipers........................................58
Autowipers.......................................................58
Windshield Washers.....................................59
Rear Window Wiper and Washers...........59
1
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Table of Contents
The event data recorder in this vehicle
is designed to record such data as:
•
How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or
the brake pedal; and
• How fast the vehicle was traveling;
and
• Where the driver was positioning
the steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement, that
have such special equipment, can read
the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada.
Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 258).
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. For more information, see
Traffic, Directions and Information,
Terms and Conditions. See
SYNC™
(page 258).
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Introduction
PRINCIPLE OF OPERATION
WARNINGS
Always drive and ride with your
seatback upright and the lap belt
snug and low across the hips.
To reduce the risk of injury, make
sure children sit where they can be
properly restrained.
Never let a passenger hold a child on
his or her lap while your vehicle is
moving. The passenger cannot
protect the child from injury in a crash. All occupants of your vehicle,
including the driver, should always
properly wear their safety belts, even
when an airbag supplemental restraint
system is provided. Failure to properly wear
your safety belt could seriously increase
the risk of injury or death. It is extremely dangerous to ride in a
cargo area, inside or outside of a
vehicle. In a crash, people riding in
these areas are more likely to be seriously
injured or killed. Do not allow people to ride
in any area of your vehicle that is not
equipped with seats and safety belts. Be
sure everyone in your vehicle is in a seat
and using a safety belt properly. In a rollover crash, an unbelted
person is significantly more likely to
die than a person wearing a safety
belt. Each seating position in your vehicle
has a specific safety belt assembly
which is made up of one buckle and
one tongue that are designed to be used
as a pair. 1) Use the shoulder belt on the
outside shoulder only. Never wear the
shoulder belt under the arm. 2) Never
swing the safety belt around your neck over
the inside shoulder. 3) Never use a single
belt for more than one person. WARNINGS
When possible, all children 12 years
old and under should be properly
restrained in a rear seating position.
Failure to follow this could seriously
increase the risk of injury or death. Safety belts and seats can become
hot in a vehicle that has been closed
up in sunny weather; they could burn
a small child. Check seat covers and
buckles before you place a child anywhere
near them. Front and rear seat occupants,
including pregnant women, should
wear safety belts for optimum
protection in an accident. All seating positions in your vehicle have
lap and shoulder safety belts. All
occupants of the vehicle should always
properly wear their safety belts, even when
an airbag supplemental restraint system
is provided.
The safety belt system consists of:
•
Lap and shoulder safety belts.
• Shoulder safety belt with automatic
locking mode, (except driver safety
belt).
• Height adjuster at the front outboard
seating positions.
• Safety belt pretensioner at the front
outboard seating positions.
• Belt tension sensor at the front
outboard passenger seating position. •
Safety belt warning light and chime. 25
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Safety Belts
•
Crash sensors and monitoring system
with readiness indicator.
The safety belt pretensioners at the front
seating positions are designed to tighten
the safety belts when activated. In frontal
and near-frontal crashes, the safety belt
pretensioners may be activated alone or,
if the crash is of sufficient severity, together
with the front airbags. The pretensioners
may also activate when the Safety Canopy
is deployed.
FASTENING THE SAFETY
BELTS
The front outboard and rear safety
restraints in the vehicle are combination
lap and shoulder belts. 1. Insert the safety belt tongue into the
proper buckle (the buckle closest to
the direction the tongue is coming
from) until you hear a snap and feel it
latch. Make sure the tongue is securely
fastened in the buckle. 2. To unfasten, press the release button
and remove the tongue from the
buckle.
Using Safety Belts During
Pregnancy WARNING
Always ride and drive with your seat
back upright and the safety belt
properly fastened. The lap portion of
the safety belt should fit snug and be
positioned low across the hips. The
shoulder portion of the safety belt should
be positioned across the chest. Pregnant
women should also follow this practice.
See the following figure. 26
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The Personal Safety System provides an
improved overall level of frontal crash
protection to front seat occupants and is
designed to help further reduce the risk of
airbag-related injuries. The system is able
to analyze different occupant conditions
and crash severity before activating the
appropriate safety devices to help better
protect a range of occupants in a variety
of frontal crash situations.
The Vehicle Personal Safety System
consists of:
•
Driver and passenger dual-stage airbag
supplemental restraints.
• Front seat outboard safety belts with
pretensioners, energy management
retractors and safety belt usage
sensors.
• Driver seat position sensor.
• Front passenger sensing system.
• Passenger airbag off and on indicator
lamp.
• Front crash severity sensors.
• Restraints control module with impact
and safing sensors.
• Restraint system warning light and
backup tone.
• The electrical wiring for the airbags,
crash sensors, safety belt
pretensioners, front safety belt usage
sensors, driver seat position sensor,
front passenger sensing system and
indicator lights. How Does the Personal Safety
System Work?
The Personal Safety System can adapt the
deployment strategy of the safety devices
according to crash severity and occupant
conditions. A collection of crash and
occupant sensors provides information to
the restraints control module. During a
crash, the restraints control module may
deploy the safety belt pretensioners, one
or both stages of the dual-stage airbags
based on crash severity and occupant
conditions.
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Personal Safety System
™
DRIVER AND PASSENGER
AIRBAGS
WARNINGS
Never place your arm or any objects
over an airbag module. Placing your
arm over a deploying airbag can
result in serious arm fractures or other
injuries. Objects placed on or over the
airbag inflation area may cause those
objects to be propelled by the airbag into
your face and torso causing serious injury. Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat upon which
the child seat is installed all the way back. The driver and front passenger airbags will
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
•
Driver and passenger airbag modules.
• Front passenger sensing system. · Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator (page 39). Proper Driver and Front Passenger
Seating Adjustment WARNING
National Highway Traffic Safety
Administration (NHTSA)
recommends a minimum distance
of at least 10 inches (25 centimeters)
between an occupant’ s chest and the
driver airbag module. To properly position yourself away from
the airbag:
•
Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly (one or two
degrees) from the upright position.
After all occupants have adjusted their
seats and put on safety belts, it is very
important that they continue to sit
properly. A properly seated occupant sits
upright, leaning against the seat back, and
centered on the seat cushion, with their
feet comfortably extended on the floor.
Sitting improperly can increase the chance
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash is greatly
increased.
Children and Airbags WARNING
Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat upon which
the child seat is installed all the way back. 34
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Supplementary Restraints SystemE151127
Children must always be properly
restrained. Accident statistics suggest that
children are safer when properly restrained
in the rear seating positions than in the
front seating position. Failure to follow
these instructions may increase the risk of
injury in a crash.
FRONT PASSENGER SENSING
SYSTEM
WARNINGS
Even with Advanced Restraints
Systems, children 12 and under
should be properly restrained in a
rear seating position. Failure to follow this
could seriously increase the risk of injury or
death. Sitting improperly out of position or
with the seat back reclined too far
can take off weight from the seat
cushion and affect the decision of the front
passenger sensing system, resulting in
serious injury or death in a crash. WARNINGS
To reduce the risk of possible serious
injury: Do not stow objects in
seatback map pocket or hang
objects off seatback if a child is in the front
passenger seat. Do not place objects
underneath the front passenger seat or
between the seat and the center console.
Check the passenger airbag indicator lamp
for proper airbag status. Failure to follow
these instructions may interfere with the
front passenger seat sensing system. Any alteration or modification to the
front passenger seat may affect the
performance of the front passenger
sensing system. This system works with sensors that are
part of the front passenger seat and safety
belt to detect the presence of a
properly-seated occupant and determine
if the front passenger frontal airbag should
be enabled (may inflate) or not.
The front passenger sensing system uses
a passenger airbag indicator which will
illuminate indicating that the front
passenger frontal airbag is either ON
(enabled) or OFF (disabled).
The indicator lamp is located at the top
center of the instrument panel.
Note:
When the ignition is first tuned on,
the indicator lamps will illuminate for a
short period of time to confirm it is
functional.
35
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Supplementary Restraints SystemE142846 E170286
The front passenger sensing system is
designed to disable (will not inflate) the
front passenger frontal airbag when a rear
facing infant seat, a forward-facing child
restraint, or a booster seat is detected.
Even with this technology, parents are
strongly encouraged to always properly
restrain children in the rear seat. The
sensor also turns off the passenger front
airbag and seat-mounted side airbag when
the passenger seat is empty.
• When the front passenger sensing
system disables (will not inflate) the
front passenger frontal airbag, the OFF
indicator lamp will illuminate and stay
illuminated to remind you that the front
passenger frontal airbag is disabled.
• If the child restraint has been installed
and the passenger airbag status
indicator illuminates the ON lamp, then
turn the vehicle off, remove the child
restraint from the vehicle and reinstall
the restraint following the child
restraint manufacturer's instructions.
The front passenger sensing system is
designed to enable (may inflate) the front
passenger frontal airbag anytime the
system senses that a person of adult size
is sitting properly in the front passenger
seat. •
When the front passenger sensing
system enables the front passenger
frontal airbag (may inflate), the ON
indicator lamp will be unlit and stay
unlit.
If a person of adult size is sitting in the front
passenger seat, but the airbag OFF
indicator lamp is illuminated, it is possible
that the person is not sitting properly in the
seat. If this happens:
• Turn the vehicle off and ask the person
to place the seatback in the full upright
position.
• Have the person sit upright in the seat,
centered on the seat cushion, with the
person ’s legs comfortably extended.
• Restart the vehicle and have the person
remain in this position for about two
minutes. This will allow the system to
detect that person and enable the
passenger frontal airbag.
• If the OFF indicator lamp remains
illuminated even after this, the person
should be advised to ride in the rear
seat. Passenger airbag
Passenger airbag OFF indic-
ator
Occupant
Disabled
OFF: Lit
Empty
ON: Unlit Disabled
OFF: Lit
Child
ON: Unlit Enabled
OFF: Unlit
Adult
ON: Lit
36
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Supplementary Restraints System