Press and hold the unlock and lock buttons
on the remote control simultaneously for
at least four seconds with the ignition off.
The direction indicators will flash twice to
confirm the change.
To return to the original unlocking function,
repeat the process.
Replacing the Battery
The remote control uses one coin type
three volt lithium battery CR2032 or
equivalent.
Note:
Refer to local regulations when
disposing of transmitter batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery will not delete
the transmitter from the vehicle. The
transmitter should operate normally.
Integrated Keyhead Transmitter 1. Twist a thin coin in the slot of the
transmitter near the key ring to remove
the battery cover.
2. Remove the old battery. 3. Insert the new battery. Refer to the
instructions inside the transmitter for
the correct orientation of the battery.
Press the battery down to make sure
it is fully in the housing.
4. Snap the battery cover back onto the transmitter.
Car Finder
Press the lock button on the key twice
within three seconds. The horn sounds and
the direction indicators will flash. We
recommend you use this method to locate
your vehicle, rather than using the panic
alarm.
Note: If locking was not successful or if any
door or the liftgate is open, or if the hood is
open on vehicles with a perimeter alarm or
remote start, the horn will sound and the
direction indicators will not flash.
REPLACING A LOST KEY OR
REMOTE CONTROL
You can purchase replacement keys or
remote controls from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle. See Remote
Control (page 41).
To re-program the passive anti-theft
system see an authorized dealer.
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GENERAL INFORMATION
WARNINGS
Extended idling at high engine
speeds can produce very high
temperatures in the engine and
exhaust system, creating the risk of fire or
other damage. Do not park, idle or drive your vehicle
on dry grass or other dry ground
cover. The emission system heats up
the engine compartment and exhaust
system, creating the risk of fire. Do not start the engine in a closed
garage or in other enclosed areas.
Exhaust fumes can be toxic. Always
open the garage door before you start the
engine. If you smell exhaust fumes inside
your vehicle, have your vehicle
checked by an authorized dealer
immediately. Do not drive your vehicle if
you smell exhaust fumes. If you disconnect the battery, your vehicle
may exhibit some unusual driving
characteristics for approximately 5 miles
(8 kilometers) after you reconnect it. This
is because the engine management system
must realign itself with the engine. You can
disregard any unusual driving
characteristics during this period.
The powertrain control system meets all
Canadian interference-causing equipment
standard requirements regulating the
impulse electrical field or radio noise.
When you start the engine, avoid pressing
the accelerator pedal before and during
operation. Only use the accelerator pedal
when you have difficulty starting the
engine. IGNITION SWITCH
0 (off) - The ignition is off.
Note: When you switch the ignition off and
leave your vehicle, do not leave your key in
the ignition. This could cause your vehicle
battery to lose charge.
Note: To switch the engine off when your
vehicle is moving, move the transmission
selector lever to position
N. Use the brakes
to bring the vehicle to a safe stop. After your
vehicle has stopped, switch the engine off
and move the transmission selector lever to
position
P. Turn the key to position 0 or I.
I
(accessory) - Allows the electrical
accessories such as the radio to operate
while the engine is not running.
Note: Do not leave the ignition key in this
position for too long. This could cause your
vehicle battery to lose charge.
II
(on) - All electrical circuits operational.
Warning lamps and indicators are
illuminated.
III
(start) - cranks the engine. Release the
key as soon as the engine starts.
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present, the service engine soon indicator
should stay off the next time you start the
engine. A driving cycle consists of a cold
engine startup followed by mixed
city/highway driving. No additional vehicle
service is required.
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may
not have symptoms that are apparent,
continued driving with the service engine
soon indicator on can result in increased
emissions, lower fuel economy, reduced
engine and transmission smoothness, and
lead to more costly repairs.
Readiness for
Inspection/Maintenance (I/M)
Testing
Some state/provincial and local
governments may have
Inspection/Maintenance (I/M) programs
to inspect the emission control equipment
on your vehicle. Failure to pass this
inspection could prevent you from getting
a vehicle registration.
If the service engine soon
indicator is on or the bulb does
not work, you may need to have
the vehicle serviced. See On-Board
Diagnostics (OBD-II).
Your vehicle may not pass the I/M test if
the service engine soon indicator is on or
not working properly (bulb is burned out),
or if the OBD-II system has determined
that some of the emission control systems
have not been properly checked. In this
case, your vehicle is not ready for I/M
testing. If the vehicle
’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the
vehicle is not ready for I/M testing. To
determine if the vehicle is ready for I/M
testing, turn the ignition key to the on
position for 15 seconds without cranking
the engine. If the service engine soon
indicator blinks eight times, it means that
the vehicle is not ready for I/M testing; if
the service engine soon indicator stays on
solid, it means that the vehicle is ready for
I/M testing.
The OBD-II system monitors the emission
control system during normal driving. A
complete check may take several days. If
the vehicle is not ready for I/M testing, you
may need to perform the following driving
cycle consisting of mixed city and highway
driving:
Drive on an expressway or highway for a
steady 15 minutes, followed by 20 minutes
of stop-and-go driving with at least four
30-second idle periods.
Allow the vehicle to sit for at least eight
hours without starting the engine. Then,
start the engine and complete the above
driving cycle. The engine must warm up to
its normal operating temperature. Once
started, do not turn off the engine until the
above driving cycle is complete. If the
vehicle is still not ready for I/M testing, you
will have to repeat the above driving cycle.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
For your convenience, you may complete
the roadside assistance identification card
found in the centerfold of your warranty
guide and retain for future reference.
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C
Cabin Air Filter.................................................95
California Proposition 65..............................11
Capacities and Specifications.................237
Cargo Nets.......................................................134 Installing the Net................................................ 134
Removing the Net............................................... 135
Car Wash See: Cleaning the Exterior.............................. 202
Center Console..............................................107
Changing a Bulb...........................................189 Central High Mounted Brake Lamp.............192
Front Fog Lamps................................................. 192
Headlamp............................................................. 190
Interior Lamps...................................................... 193
License Plate Lamp........................................... 193
Rear Lamps........................................................... 192
Side Direction Indicator..................................... 191
Changing a Fuse
............................................176
Fuses........................................................................\
176
Changing a Road Wheel...........................230 Dissimilar Spare Wheel and Tire Assembly
Information....................................................... 231
Stowing the Flat or Spare Tire...................... 234
Tire Change Procedure.................................... 232
Changing the 12V Battery..........................185
Changing the Engine Air Filter.................196 2.5L Engine............................................................ 197
EcoBoost Engines.............................................. 196
Changing the Wiper Blades
.....................186
Changing the Front Wiper Blades................187
Rear Window Wiper Blades............................ 187
Checking MyKey System Status..............46
Checking the Wiper Blades......................186
Child Restraint and Safety Belt Maintenance..................................................31
Child Safety
.......................................................13
General Information............................................. 13
Child Safety Locks
..........................................24
Left-Hand Side...................................................... 24
Right-Hand Side................................................... 24
Child Seat Positioning...................................22
Cigar Lighter
...................................................106
Cleaning Leather Seats.............................205
Cleaning Products.......................................202
Cleaning the Alloy Wheels.......................206
Cleaning the Engine
....................................203 Cleaning the Exterior
..................................202
Cleaning Plastic Exterior Parts..................... 203
Exterior Chrome................................................. 202
Stripes or Graphics (if equipped)................202
Underbody........................................................... 203
Cleaning the Instrument Panel and Instrument Cluster Lens........................204
Cleaning the Interior...................................204
Cleaning the Windows and Wiper Blades
...........................................................204
Clearing All MyKeys.......................................44
Climate Control
..............................................88
Principle of Operation........................................ 88
Clock....................................................................81 Type 1........................................................................\
. 81
Type 2........................................................................\
81
Cold Weather Precautions........................153
Coolant Check See: Engine Coolant Check............................. 182
Cornering Lamps
............................................64
Crash Sensors and Airbag Indicator........39
Creating a MyKey............................................43 Programming/Changing Configurable
Settings............................................................... 44
Cruise Control..................................................56 Principle of Operation....................................... 132
Cruise control See: Using Cruise Control................................ 132
Cup Holders
....................................................107
Customer Assistance.................................160
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps.............................63 Vehicles With Halogen Headlamps..............63
Digital Radio
...................................................251
HD Radio Reception and Station
Troubleshooting............................................ 252
Direction Indicators
.......................................65
Driver and Passenger Airbags...................34 Children and Airbags........................................... 34
Proper Driver and Front Passenger Seating Adjustment........................................................ 34
Driving Aids
.....................................................133
Driving Hints....................................................152
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Index
Rear View Camera.......................................130
Switching the Rear View Camera Off..........131
Switching the Rear View Camera On.........130
Using the Display................................................ 130
Vehicles With Parking Aid................................. 131
Rear View Camera See: Rear View Camera................................... 130
Rear Window Wiper and Washers...........59 Rear Window Washer........................................ 60
Rear Window Wiper............................................ 59
Recommended Towing Weights............145 Calculating the Maximum Loaded Trailer
Weight............................................................... 146
Reduced Engine Performance.................152
Refueling...........................................................114 Easy Fuel ™ Capless Fuel System.................115
Remote Control...............................................41 Car Finder................................................................ 42
Integrated Keyhead Transmitter...................... 41
Programming a New Remote Control...........41
Replacing the Battery......................................... 42
Reprogramming the Unlocking Function............................................................... 41
Repairing Minor Paint Damage
..............206
Replacement Parts Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control.............................................................42
Reporting Safety Defects (Canada Only)...............................................................165
Reporting Safety Defects (U.S. Only)..............................................................164
Roadside Assistance
...................................155
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 155
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 155
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 155
Vehicles Sold in the United States: Using Roadside Assistance.................................... 155
Roadside Emergencies...............................155
Roof Racks and Load Carriers
.................136
Maximum Load Weights.................................. 136Running-In
See: Breaking-In.................................................. 152
Running Out of Fuel......................................113 Refilling With a Portable Fuel
Container........................................................... 113
S
Safety Belt Height Adjustment.................28
Safety Belt Minder
.........................................29
Belt-Minder™........................................................ 29
Safety Belts......................................................25 Principle of Operation......................................... 25
Safety Belt Warning Lamp and Indicator Chime
..............................................................29
Conditions of operation..................................... 29
Safety Canopy ™
............................................38
Safety Precautions........................................112
Satellite Radio..............................................253
Satellite Radio Electronic Serial Number
(ESN)................................................................ 254
Satellite Radio Reception Factors...............254
SIRIUS® Satellite Radio Service.................. 254
Troubleshooting................................................. 255
Scheduled Maintenance Record
...........392
Scheduled Maintenance..........................384
Seats...................................................................96
Security..............................................................53
Settings.............................................................311 Clock........................................................................\
312
Display..................................................................... 312
Settings.................................................................. 314
Sound...................................................................... 313
Vehicle..................................................................... 313
Sitting in the Correct Position...................96
Snow Chains See: Using Snow Chains................................. 225
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................390
Speed Control See: Cruise Control............................................. 132
Stability Control............................................125 Principle of Operation....................................... 125
Starter Switch See: Ignition Switch........................................... 109
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Using Cruise Control....................................132
Switching Cruise Control Off.......................... 132
Switching Cruise Control On........................... 132
Using MyKey With Remote Start Systems...........................................................47
Using Snow Chains.....................................225
Using Stability Control................................126
AdvanceTrac® with Roll Stability Control ™
(RSC®).............................................................. 126
Using SYNC™ With Your Media Player............................................................285
Accessing Your Play Menu.............................. 291
Connecting Your Digital Media Player to the USB Port.......................................................... 286
Media Menu Features...................................... 290
Media Voice Commands................................ 288
System Settings................................................. 293
What's Playing?................................................. 287
Using SYNC™ With Your Phone............263 Accessing Features Through the Phone
Menu.................................................................. 270
Accessing Your Phone Settings.................... 274
Making a Call...................................................... 268
Pairing a Cell Phone for the First Time................................................................... 263
Pairing Subsequent Cell Phones.................265
Phone Options during an Active Call.........269
Receiving Calls................................................... 269
System Settings................................................. 276
Text Messaging.................................................... 272
Using Traction Control
................................124
Switching the System Off Using a
Switch................................................................ 124
Switching the System Off Using the Information Display Controls.................... 124
System Indicator Lights and Messages.......................................................... 124
Using Voice Recognition
...........................260
Initiating a Voice Session............................... 260
System Interaction and Feedback...............261
Using Winter Tires
.......................................225
Utilizing the Mediation/Arbitration Program (Canada Only).........................162
V
Vehicle Care...................................................202
Vehicle Certification Label.......................240 Vehicle Identification Number
................239
Vehicle Storage............................................206
Battery.................................................................... 207
Body....................................................................... 206
Brakes..................................................................... 207
Cooling system................................................... 207
Engine..................................................................... 207
Fuel system.......................................................... 207
General.................................................................. 206
Miscellaneous..................................................... 207
Removing Vehicle From Storage.................. 207
Tires........................................................................\
. 207
Ventilation See: Climate Control.......................................... 88
Vents See: Air Vents........................................................ 88
VIN See: Vehicle Identification Number............239
Voice Control
...................................................56
W
Warning Lamps and Indicators.................73 Airbag - Front......................................................... 73
Anti-Lock Braking System................................. 73
Battery...................................................................... 73
Blind Spot Monitor............................................... 73
Brake System......................................................... 73
Cruise Control........................................................ 74
Direction Indicator................................................ 74
Engine Oil................................................................. 74
Fasten Safety Belt................................................ 74
Fog Lamps - Front................................................ 74
High Beam............................................................... 74
Information............................................................. 74
Low Fuel Level....................................................... 74
Low Tire Pressure Warning............................... 74
Parking Lamps....................................................... 75
Service Engine Soon............................................ 75
Traction and Stability Control.......................... 75
Traction and Stability Control Off.................. 75
Washer Fluid Check.....................................184
Washers See: Cleaning the Exterior.............................. 202
See: Wipers and Washers................................. 58
Waxing.............................................................203
Wheel Nuts See: Changing a Road Wheel....................... 230
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Index