Troubleshooting
Action
Condition
Message
No action required. This
message should disappear
shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring…
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
There is an internal module
or system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer
available.
Invalid Channel
Contact SIRIUS at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle
antenna.
No Signal
No action required. The
process may take up to
three minutes.
Update of channel
programming in progress.
Updating…
Contact SIRIUS at 1-888-
539-7474 to resolve
subscription issues.
Your satellite service is no
longer available.
Questions? Call
1-888-539-7474
Use the channel guide to
turn off the Lock or Skip
function on that station.
All the channels in the
selected category are either
skipped or locked.
None found
Check Channel Guide
No action required.
SIRIUS has updated the
channels available for your
vehicle.
Subscription Updated
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•
Make sure the power cables do not
interfere with the safe operation of your
vehicle's controls or affect your safe
driving abilities.
• Some SYNC functions are
speed-dependent. Their use is limited
to when your vehicle is traveling at
speeds below 3 mph (5 km/h).
Make sure that you review your device's
manual before using it with SYNC. Speed-restricted Features
Some features of this system are restricted
from use unless your vehicle is stationary.
•
Screens crowded with information, for
example:
•Point of Interest reviews and ratings
• SIRIUS Travel Link sports scores
• Movie times
• Ski conditions.
• Any action that requires keyboard use,
for example: entering a navigation
destination or editing information.
• All lists are limited, for example: phone
contacts.
See the following chart for more specific
examples. Speed-restricted Features
Pairing a cell phone
Cell phone
Adding or editing phonebook contacts
Phone contacts and recent phone call entries
Enabling Valet Mode
System Functionality
Editing settings while the rear view camera or active park
assist are active
Editing wireless settings
Wi-Fi and Wireless
Editing the list of wireless networks
Adding or editing wallpaper
Photos and Graphics
Composing text messages
Text Messages
Viewing received text messages
Editing preset text messages
Using the keyboard to enter a destination
Navigation
Demo navigation route
Adding or editing Address Book or Avoid Area entries
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Your system allows you to upload and view
up to 32 photos.
To access, press:
1. Settings icon.
2. Display
.
3. Edit Wallpaper
.
4. Follow the system prompts to upload your photographs.
Only the photograph(s), which meets the
following conditions, display:
• Compatible file formats are as follows:
.jpg, .gif, .png, .bmp
• Each file must be 1.5 MB or less.
• Recommended dimensions: 800 x 384
Sound To make adjustments using the
touchscreen, press:
1. Settings
icon.
2. Sound
.
Then select from the following:
• Bass.
• Midrange.
• Treble.
• Set Balance and Fade.
• Occupancy Mode.
• Speed Compensated Volume.
• DSP.
Note: Your vehicle may not have all these
sound settings.
Vehicle To make adjustments using the
touchscreen, press:
1. Settings
icon. 2.
Vehicle
.
Then select from the following:
• Active Park Assist.
• Vehicle Health Report.
• Camera Settings.
• Enable Valet Mode.
• MyKey.
• Traction Control.
• Electronic Stability Control.
• Hill Start Assist.
Active Park Assist
When activated, your system displays
directions for you regarding the active park
assist process.
You can find more information on the
active park assist system in another
chapter. See
Parking Aids (page 127).
Vehicle Health Report
Turn
Automatic Reminders on and off
and set the mileage interval at which you
would like to receive the reports. Press the
?
for more information on these selections.
When done making your selections, press
Run Vehicle Health Report Now
if you
want your report.
You can find more information on Vehicle
Health Report in this chapter.
Rear View Camera
This menu allows you to access settings
for your rear view camera. To make adjustments using the
touchscreen, press:
1. Settings
icon.
2. Vehicle
.
3. Camera Settings
.
Then select from the following:
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•
Enhanced Park Aids.
• Rear Camera Delay.
You can find more information on the rear
view camera system in another chapter.
See Parking Aids (page 127).
Enable Valet Mode
Note: If the system locks, and you need to
reset the PIN, enter 3681 and the system
unlocks.
Valet mode allows you to lock the system.
No information is accessible until the
system is unlocked with the correct PIN. To access, press:
1. Settings
icon.
2. Vehicle
. 3.
Enable Valet Mode
.
Enter a four digit PIN twice, as prompted.
Note: After you press Continue the system
locks until you enter the PIN again.
Settings
Access and adjust system settings, voice
features, as well as phone, navigation and
wireless settings.
System To access, press:
1. Settings
icon.
2. Settings
.
3. System
.
Then select from the following: System
Select to have the touchscreen display in English, Spanish
or French.
Language
Select to display units in kilometers or miles.
Distance
Select to display units in Celsius or Fahrenheit.
Temperature
Adjust the volume of voice prompts from the system.
System Prompt Volume
Select to have the system beep to confirm choices made
through the touchscreen.
Touch Screen Button Beep
Select to have the system beep to confirm button choices
made through the climate or audio system.
Touch Panel Button Beep
Have the touchscreen keyboard display in QWERTY or
ABC format.
Keyboard Layout
Install any downloaded applications or view the current
software licenses.
Install Applications
Select to restore factory defaults. This erases all personal
settings and personal data.
Master Reset
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Satellite Radio Electronic Serial Number
(ESN)
You need your ESN to activate, modify or
track your satellite radio account. The ESN
is on the System Information Screen (SR
ESN:XXXXXXXXXXXX). To access your
ESN, press the bottom left corner of the
touchscreen, then Press:
1.
SIRIUS.
2. Options
.
SIRIUS Satellite Radio Reception Factors and Troubleshooting Potential reception issues
For optimal reception performance, keep the antenna
clear of snow and ice build-up and keep luggage and other
materials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating
tower, a stronger signal may overtake a weaker one and
the audio system may mute.
Station overload
Your display may show ACQUIRING... to indicate the
interference and the audio system may mute.
Satellite radio signal interfer-
ence Troubleshooting tips
Action
Cause
Radio display
No action required. This
message should disappear
shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring...
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
There is an internal module
or system failure present.
Sat Fault/SIRIUS System
Failure.
Tune to another channel or
choose another preset.
The channel is no longer
available.
Invalid Channel.
Contact SIRIUS at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does not
include this channel.
Unsubscribed Channel.
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(If Equipped)
For a complete listing of the accessories
that are available for your vehicle, contact
an authorized dealer or visit our online
store at Accessories.Ford.com (United
States only).
Ford Custom Accessories are available for
your vehicle through an authorized Ford or
Ford of Canada dealer. Ford Motor
Company will repair or replace any properly
authorized dealer-installed Ford Custom
Accessories found to be defective in
factory-supplied materials or workmanship
during the warranty period, as well as any
component damaged by the defective
accessories. Ford Motor Company will
warrant your vehicle through the warranty
that provides the greatest benefit:
• 12 months or 12000 miles (20000 km)
(whichever occurs first)
• The remainder of your new vehicle
limited warranty
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Graphics
• Side window deflectors
• Keyless entry
• Splash guards
• Hitch and towing accessories
• Wheels
Interior style
• All-weather floor mats
• Cargo area protectors
• Cargo organizers
• Rear seat entertainment*
• Premium carpeted floor mats Lifestyle
•
Ash cup and smokers packages
• Roof racks and carriers*
Peace of mind
• Remote start
• Vehicle security systems
• Wheel locks
• Bumper-mounted parking sensor*
• Locking fuel plug for capless fuel
system
*The accessory manufacturer designs,
develops and therefore warrants Ford
Licensed Accessories, and does not design
or test these accessories to Ford Motor
Company engineering requirements.
Contact an authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
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A
A/C
See: Climate Control.......................................... 88
About This Manual...........................................7
ABS See: Brakes............................................................ 122
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 122
Accessories....................................................365 Exterior style........................................................ 365
Interior style......................................................... 365
Lifestyle................................................................. 365
Peace of mind..................................................... 365
Accessories See: Replacement Parts
Recommendation............................................. 11
Adjusting the Headlamps.........................188 Horizontal Aim Adjustment............................ 189
Vertical Aim Adjustment................................. 188
Adjusting the Steering Wheel
....................55
Airbag Disposal..............................................40
Air Conditioning See: Climate Control.......................................... 88
Air Vents
............................................................88
Center Air Vents.................................................... 88
Side Air Vents........................................................ 89
Alarm See: Anti-Theft Alarm........................................ 54
Anti-Theft Alarm
............................................54
Alarm System........................................................ 54
Arming the Alarm................................................. 54
Disarming the Alarm........................................... 54
Triggering the Alarm............................................ 54
Appendices....................................................367
Audible Warnings and Indicators
.............75
Automatic Transmission Warning
Chime................................................................... 76
Headlamps On Warning Chime...................... 75
Key in Ignition Warning Chime......................... 75
Parking Brake On Warning Chime.................. 75
Audio Control
...................................................55
Audio Input Jack...........................................256
Audio System
................................................242
General Information.......................................... 242
Audio Troubleshooting
...............................257 Audio Unit - Vehicles With: AM/FM/CD/
SYNC/Satellite Radio
.............................249
Audio Unit - Vehicles With: AM/FM/CD/ SYNC..............................................................247
Audio Unit - Vehicles With: AM/ FM...................................................................243
AUX Button.......................................................... 246
Clock Button........................................................ 245
Frequency Band Buttons................................ 245
Menu Button........................................................ 246
Sound Button...................................................... 245
Station Preset Buttons.................................... 245
Station Tuning Buttons................................... 245
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................246
Autolamps........................................................62
Automatic Climate Control
.........................91
Mono Mode............................................................ 92
Switching Mono Mode Back On..................... 92
Switching Mono Mode Off................................ 92
Temperature Control.......................................... 92
Automatic Transmission
.............................119
Brake-Shift Interlock......................................... 120
If Your Vehicle Gets Stuck In Mud or Snow.................................................................... 121
SelectShift Automatic® Transmission.................................................... 119
Understanding the Positions of Your Automatic Transmission.............................. 119
Automatic Transmission Fluid Check.............................................................184
Autowipers.......................................................58
Auxiliary Power Points...............................106 12 Volt DC Power Point..................................... 106
B
Bonnet Lock See: Opening and Closing the Hood............177
Booster Seats
..................................................20
Types of Booster Seats....................................... 21
Brake Fluid Check.........................................184
Brakes................................................................122 General Information........................................... 122
Breaking-In......................................................152
Bulb Specification Chart...........................194
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C
Cabin Air Filter.................................................95
California Proposition 65..............................11
Capacities and Specifications.................237
Cargo Nets.......................................................134 Installing the Net................................................ 134
Removing the Net............................................... 135
Car Wash See: Cleaning the Exterior.............................. 202
Center Console..............................................107
Changing a Bulb...........................................189 Central High Mounted Brake Lamp.............192
Front Fog Lamps................................................. 192
Headlamp............................................................. 190
Interior Lamps...................................................... 193
License Plate Lamp........................................... 193
Rear Lamps........................................................... 192
Side Direction Indicator..................................... 191
Changing a Fuse
............................................176
Fuses........................................................................\
176
Changing a Road Wheel...........................230 Dissimilar Spare Wheel and Tire Assembly
Information....................................................... 231
Stowing the Flat or Spare Tire...................... 234
Tire Change Procedure.................................... 232
Changing the 12V Battery..........................185
Changing the Engine Air Filter.................196 2.5L Engine............................................................ 197
EcoBoost Engines.............................................. 196
Changing the Wiper Blades
.....................186
Changing the Front Wiper Blades................187
Rear Window Wiper Blades............................ 187
Checking MyKey System Status..............46
Checking the Wiper Blades......................186
Child Restraint and Safety Belt Maintenance..................................................31
Child Safety
.......................................................13
General Information............................................. 13
Child Safety Locks
..........................................24
Left-Hand Side...................................................... 24
Right-Hand Side................................................... 24
Child Seat Positioning...................................22
Cigar Lighter
...................................................106
Cleaning Leather Seats.............................205
Cleaning Products.......................................202
Cleaning the Alloy Wheels.......................206
Cleaning the Engine
....................................203 Cleaning the Exterior
..................................202
Cleaning Plastic Exterior Parts..................... 203
Exterior Chrome................................................. 202
Stripes or Graphics (if equipped)................202
Underbody........................................................... 203
Cleaning the Instrument Panel and Instrument Cluster Lens........................204
Cleaning the Interior...................................204
Cleaning the Windows and Wiper Blades
...........................................................204
Clearing All MyKeys.......................................44
Climate Control
..............................................88
Principle of Operation........................................ 88
Clock....................................................................81 Type 1........................................................................\
. 81
Type 2........................................................................\
81
Cold Weather Precautions........................153
Coolant Check See: Engine Coolant Check............................. 182
Cornering Lamps
............................................64
Crash Sensors and Airbag Indicator........39
Creating a MyKey............................................43 Programming/Changing Configurable
Settings............................................................... 44
Cruise Control..................................................56 Principle of Operation....................................... 132
Cruise control See: Using Cruise Control................................ 132
Cup Holders
....................................................107
Customer Assistance.................................160
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps.............................63 Vehicles With Halogen Headlamps..............63
Digital Radio
...................................................251
HD Radio Reception and Station
Troubleshooting............................................ 252
Direction Indicators
.......................................65
Driver and Passenger Airbags...................34 Children and Airbags........................................... 34
Proper Driver and Front Passenger Seating Adjustment........................................................ 34
Driving Aids
.....................................................133
Driving Hints....................................................152
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