2014 FORD TRANSIT CONNECT audio

Troubleshooting
Action
Condition
Message
No action required. This
message should disappear
shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring…
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
There is an internal module
or system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer
available.
Invalid Channel
Contact SIRIUS at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle
antenna.
No Signal
No action required. The
process may take up to
three minutes.
Update of channel
programming in progress.
Updating…
Contact SIRIUS at 1-888-
539-7474 to resolve
subscription issues.
Your satellite service is no
longer available.
Questions? Call
1-888-539-7474
Use the channel guide to
turn off the Lock or Skip
function on that station.
All the channels in the
selected category are either
skipped or locked.
None found
Check Channel Guide
No action required.
SIRIUS has updated the
channels available for your
vehicle.
Subscription Updated
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AUDIO INPUT JACK (If Equipped)
WARNINGS
Driving while distracted can result in
loss of vehicle control, accident and
injury. We strongly recommend that
you use extreme caution when using any
device or feature that may take your focus
off the road. Your primary responsibility is
the safe operation of your vehicle. We
recommend against the use of any
handheld device while driving and
encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving. For safety reasons, do not connect
or adjust the settings on your
portable music player while your
vehicle is moving. Store the portable music player in a
secure location, such as the center
console or the glove box, when your
vehicle is in moving. Hard objects may
become projectiles in a collision or sudden
stop, which may increase the risk of serious
injury. The audio extension cable must be
long enough to allow the portable music
player to be safely stored while your
vehicle is moving. The auxiliary input jack allows you to
connect and play music from your portable
music player through your vehicle speakers.
You can use any portable music player
designed for use with headphones. Your
audio extension cable must have male
one-eighth inch (three and one-half
millimeter) connectors at each end.
1. Make sure your vehicle is stationary
with the radio and portable music
players turned off. 2. Plug the extension cable from the
portable music player into the auxiliary
input jack.
3. Switch the radio on. Select either a tuned FM station or a CD.
4. Adjust the volume as desired.
5. Switch the portable music player on and adjust its volume to half its
maximum level.
6. Press
AUX until LINE or LINE IN
appears in the display. You should hear
music from your device even if it is low.
7. Adjust the volume on your portable music player until it reaches the volume
level of the FM station or CD. Do this
by switching back and forth between
the AUX and FM or CD controls.
USB PORT
(If Equipped) The USB port allows you to plug in media
playing devices, memory sticks and charge
devices (if supported). See SYNC™
(page
258).
MEDIA HUB
(If Equipped)
The media hub is located in the center
console and has the following features:
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USB ports
A
Audio input
B
SD card slot
C
AUDIO TROUBLESHOOTING Rectification
Audio unit display
General error message for CD fault conditions. For
example cannot read the CD, data-CD inserted, etc.
Make sure the disc is loaded correctly. Clean and re-try,
or replace disc with known music disc. If error persists
contact an authorized dealer.
Please check CD
General error message for CD fault conditions. For
example a mechanism fault.
CD drive malfunction
Ambient temperature too hot – unit will not work until
it has cooled down.
CD drive high temp.
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C
BA

System data cannot be accessed without
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not
access the system data for any purpose
other than as described absent consent, a
court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the sections on 911 Assist,
Vehicle Health Report, and Traffic,
Directions and Information.
USING VOICE RECOGNITION
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is in front of you.
Helpful Hints
•
Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken commands.
• After pressing the voice button, wait
until after the tone sounds and
Listening appears before saying a
command. Any command spoken
before this does not register with the
system.
• Speak naturally, without long pauses
between words.
• At any time, you can interrupt the
system while it is speaking by pressing
the voice button.
Initiating a Voice Session Initiate a voice session by
pressing the voice button on the
steering wheel controls. See
Voice Control (page 56).
A tone sounds and the following
message appears in the information
display. Message
Listening
You can then say any of the following: If you want the system to carry out the following
Voice command
Stream audio from your phone.
Bluetooth audio
Cancel the requested action.
(cancel | stop | exit)
Access the device connected to the auxiliary input jack.
((line | AV | audio video)
in | AUX | audio video)
Access mobile applications.
mobile (apps | applica-
tions)
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If you want the system to carry out the following
Voice command
Make a best guess from the media candidate list. You may
still occasionally be asked questions.
media candidate lists off
Clarify your voice command for media candidates.
media candidate lists on
Make a best guess from the phone candidate list. You may
still occasionally be asked questions.
phone candidate lists off
Clarify your voice command for phone candidates
phone candidate lists on
USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cell phone's
functionality. At a minimum, most cell
phones with Bluetooth wireless technology
support the following functions:
• Answering an incoming call.
• Ending a call.
• Using privacy mode.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller ID. Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are cell phone-dependent
features. To check your cell phone's
compatibility, see your cell phone's manual
and visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
Pairing a Cell Phone for the First
Time
Note:
SYNC can support downloading up
to approximately 1000 entries per
Bluetooth-enabled cell phone.
Note: Make sure to switch on the ignition
and the radio. Put the transmission in
position park (P) (automatic transmission)
or neutral with the parking brake applied
(manual transmission).
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
Wirelessly pairing your cell phone with
SYNC allows you to make and receive
hands-free calls.
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Pairing Subsequent Cell Phones
Press the phone button, then scroll to:
Action
Message
Press the OK button.
Phone settings
Press the
OK button.
Bluetooth Devices
Press the
OK button. When the following message appears
in the display.
Add Device
Find SYNC
1. Press the
OK button.
2. Put your cell phone into Bluetooth discovery mode. See your device's manual if necessary.
3. When prompted on your cell phone's display, enter the six-digit PIN provided by SYNC in the radio display. The
display indicates when the pairing is successful.
The system then prompts with questions, such as if you would like to set the current cell
phone as the primary cell phone (the cell phone SYNC automatically tries to connect
with first upon vehicle start-up) or download your phonebook.
Note: Make sure to switch on the ignition and the radio. Put the transmission in position
park (
P) (automatic transmission) or neutral with the parking brake applied (manual
transmission).
Note: To scroll through the menus, press the up and down arrows on your audio system.
Phone Voice Commands Action
Voice Command
You do not need to preceed this command by saying; phone.
call (someone | [[a]
name]) This command is not available until your cell phone informa-
tion is completely downloaded using Bluetooth.
You do not need to preceed this command by saying; phone.
Call [name] at home
This command is not available until your cell phone informa-
tion is completely downloaded using Bluetooth.
You do not need to preceed this command by saying; phone.
Call [name] at work
This command is not available until your cell phone informa-
tion is completely downloaded using Bluetooth.
You do not need to preceed this command by saying; phone.
Call [name] at office
This command is not available until your cell phone informa-
tion is completely downloaded using Bluetooth.
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2.
Follow the voice prompts to select your
destination. Once you select your
destination, the system uploads your
current vehicle location, calculates a
route based on current traffic
conditions and sends it back to your
vehicle. After the route download is
complete, the phone call automatically
ends. You then receive audible and
visual driving instructions as you travel
toward your destination. 3.
While on an active route, you can select
or say "Route summary" or "Route
status" to view the Route Summary
turn list or the Route Status ETA. You
can also turn voice guidance on or off,
cancel the route or update the route.
If you miss a turn, SYNC automatically asks
if you want the route updated. Just say,
"Yes" when prompted and the system
sends a new route to your vehicle.
Disconnecting from SYNC Services
1. Press and hold the phone button on the steering wheel.
2. Say "Goodbye" from the SYNC Services main menu. SYNC Services quick tips
You can personalize your Services feature to provide
quicker access to your most used or favorite information.
You can save address points such as work or home. You
can also save favorite information like sports teams or a
news category. You can learn more about personalization
by logging onto www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while connected to
SYNC Services) to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-
enabled cellular phone number, not your VIN (Vehicle
Identification Number). You can pair and connect your
phone to any vehicle equipped with SYNC Services and
continue enjoying your personalized services.
Portable
You can even access your account outside your vehicle.
Just use the number on your phone's call history. Traffic
and Directions features do not function properly but
information services and the 411 connect and text message
features are available.
SYNC AppLink
Note: This feature is only available in the
United States. Note:
You must pair and connect your
smartphone to SYNC to access AppLink.
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SYNC is capable of hosting nearly any
digital media player including: iPod®,
Zune
™, plays from device players, and
most USB drives. SYNC also supports the
following audio formats MP3, WMA, WAV
and ACC.
Connecting Your Digital Media
Player to the USB Port
Note: If your digital media player has a
power switch, make sure you switch it on
before plugging it in. To Connect Using Voice Commands
Plug the device into the USB port. See
USB Port (page 256).Press the voice button and when prompted say:
Action and Description
Voice command
You can now play music by saying any of the appropriate
voice commands. See Media voice commands.
(USB [stick] | iPod | MP3
[player])
You do not need to say words that appear within square brackets. For example, for where
(USB [stick] | iPOD | MP3 [player]) appears, you can say USB or USB stick.
To Connect Using the System Menu
Plug the device into the USB port. See
USB Port
(page 256).
Press the
AUX button, then scroll to: Action and Description
Message
Press the
OK button to enter the media menu.
Menu
Press the
OK button.
Browse device
Press the
OK button.
USB
Depending on how many digital media files are on your
connected device, the following message may appear in the
radio display. When indexing is complete, the screen returns
to the Play menu.
Indexing…
Select one of the following:
Play all
Artist
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