Action
Voice Command
You do not need to preceed this command by saying; phone.
Call [name] at cell
This command is not available until your cell phone informa-
tion is completely downloaded using Bluetooth.
You do not need to preceed this command by saying; phone.
Call [name] at other
This command is not available until your cell phone informa-
tion is completely downloaded using Bluetooth.
This command is not available until your cell phone informa-
tion is completely downloaded using Bluetooth.
Call history incoming
This command is not available until your cell phone informa-
tion is completely downloaded using Bluetooth.
Call history missed
This command is not available until your cell phone informa-
tion is completely downloaded using Bluetooth.
Call history outgoing
Connections
You do not need to preceed this command by saying; phone.
dial [[a] number]
See the following Phonebook Commands.
([go to] privacy [on] |
transfer to phone |
handsfree off)
(hold call [on] | (put |
place) call on hold)
join (call | calls) This command is not available until your cell phone informa-
tion is completely downloaded using Bluetooth.
main menu
See the following
Menu Commands.
This command is not available until your cell phone informa-
tion is completely downloaded using Bluetooth.
Phonebook
This command is not available until your cell phone informa-
tion is completely downloaded using Bluetooth.
Phonebook
home
This command is not available until your cell phone informa-
tion is completely downloaded using Bluetooth.
Phonebook
office
This command is not available until your cell phone informa-
tion is completely downloaded using Bluetooth.
Phonebook
work
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Action
Voice Command
This command is not available until your cell phone informa-
tion is completely downloaded using Bluetooth.
Phonebook
cell
2
This command is not available until your cell phone informa-
tion is completely downloaded using Bluetooth.
Phonebook
other
You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where (call | calls) appears you say; call or calls.
You must say any of the voice commands that appear outside of open and close brackets.
For example, where; join (call | calls) appears, you must say join followed by either call
or calls.
You do not need to say words that appear within square brackets. For example, for where
([go to] privacy [on]) appears, you can say privacy.
Phonebook Commands
When you ask SYNC to access content, for
example the phonebook name or number,
the requested information appears in the
display to view.
Press the phone button and say, Dial; followed by any of the following: Action
Voice Command
Four-one-one.
411
Nine-one-one.
911
Seven hundred.
700
Eight hundred.
800
Nine hundred.
900
#
Pound
Zero to nine.
Number
*
Asterisk
Deletes all entered digits.
Clear
Deletes one digit.
Delete
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Action
Voice Command
Plus *
Star
Note: To exit dial mode, press and hold the phone button or press MENU to go to the phone
menu.
Phone Menu Commands Voice Command
(Phone) connections
(Phone) settings (message) notification
off
(Phone) settings (message) notification
on
(Phone) settings (set) phone ringer
(Phone) settings (set) ringer 1
(Phone) settings (set) ringer 2 Voice Command
(Phone) settings (set) ringer 3
(Phone) settings (set) ringer off
Battery
Phone name
Signal
Text message inbox
You do not need to say word contained
within brackets for the system to
understand your command.
Making a Call
Press the voice button and when prompted say: Action and Description
Voice Command
This command is not available until your cell phone informa-
tion is completely downloaded using Bluetooth.
call (someone | [[a]
name])
dial [[a] number]
When the system confirms the number say one of the following commands:
To confirm the number and initiate the call.
dial [[a] number]
To erase the last spoken digit or press the left arrow button.
(delete | correct)
To erase all spoken digits or press and hold the left arrow
button.
clear
To end a call press and hold the red phone button.
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Action and Description
Message
To access your call history log.
Call History
1. Press the OK button to select, then scroll through your
call history options (incoming, outgoing or missed).
2. Press the
OK button when the desired selection appears
in the display.
3. Press the phone button to call the selection.
Exit the current menu.
Return
Accessing Features Through the
Phone Menu
The phone menu allows you to redial a
number, access your call history and
phonebook and sends text messages as
well as access cell phone and system
settings. You can also access advanced
features, for example 911 Assist, Vehicle
Health Report and SYNC Services.
Press the phone button, then scroll to: Action and Description
Message
Press the
OK button to redial the last number called.
Phone Redial
Press the OK button again to confirm.
Access any previously dialed, received or missed calls after you
connect your Bluetooth-enabled cell phone to SYNC 1
.
Call History
Press the OK button then select one of the following and press
the
OK button again to confirm.
Incoming calls
Outgoing calls
Missed calls
The system attempts to automatically re-download your
phonebook and call history each time your cell phone connects
to SYNC (if the auto download feature is on and your Bluetooth-
enabled cell phone supports this feature).
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Action and Description
Message
Access and call any contacts in your previously downloaded
phonebook1,2
.
Phonebook
If your phonebook has less than 255 entries, they appear
alphabetically in flat file mode. If there are more than 255
entries, the system will organize them into alphabetical
categories.
1. Press the OK button.
2. Scroll to the desired contact.
3. Press
OK or the phone button to call the contact.
Press the
OK button to send, download, read and delete text
messages 1
.
Text messaging
View your cell phone's status, set ring tones, select your
message notification, change phonebook entries and automat-
ically download your cell phone content among other features 1
.
Phone settings
Access the SYNC Services portal where you can request various
types of information, for example traffic reports and directions 3
.
SYNC Services
Auotmatically place an emergency call to a 911 operator
following a crash4
.
911 Assist
Create and receive a diagnostic report card on your vehicle 3
.
Vehicle Health Report
Interact with SYNC-capable mobile applications on your
smartphone3
.
Mobile Apps
Access Bluetooth devices menu listings, for example Add,
Connect, Set as Primary, Delete, On and Off.
System Settings
Access advanced menu listings, for example prompts,
languages, defaults, master reset, install application and system
information.
Press the
OK button to to exit the phone menu.
Exit Phone Menu
1 This is a cell phone-dependent feature.
2 This is a cell phone-dependent and speed-dependent feature.
3 This is an optional feature and available in the United States only.
4 This is an optional feature and available in the United States and Canada only.
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Text Messaging
SYNC allows you to receive, send,
download and delete text messages. The
system can also read incoming text
messages to you so that you do not have
to take your eyes off the road.
Note:
This is a cell phone-dependent
feature. Receiving a Text Message
When a new text message arrives, an
audible tone sounds and the information
display indicates you have a new message.
Note:
This is a cell phone-dependent
feature. Your cell phone must support
downloading text messages using Bluetooth
to receive incoming text messages.
Following the notification choose from
the following:
Read or store the text message: Action and Description
Message
Press the OK button to receive and open the text message.
Press the OK button again and SYNC reads your message
aloud if you are not able to view the message. You can then
also choose to reply or forward the message.
Text msg notify
Take no action, the message goes into your text message
inbox.
Text msg notify
Press the voice button and when prompted say: Action and Description
Voice Command
Press the
OK button to have SYNC read the message to you.
Read message
Reply or forward the message: Action and Description
Message
Press the
OK button.
Text msg notify
Select one of the following:
Press the
OK button to access and then scroll through the
list of pre-defined messages to send.
Reply to sender
Press the
OK button to forward the message to anyone in
your Phonebook or Call History. You can also choose Enter
Number.
Forward msg.
Note: Forwarding a text message is a speed-dependent feature. It is only available when
your vehicle is traveling at 3 mph (5 km/h) or less.
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System Settings
This menu provides access to your
Bluetooth Devices and Advanced menu
features. Use the arrow buttons to scroll
through the menu options.
Bluetooth Devices
The Bluetooth Devices menu allows you
to add, connect and delete devices, set a
cell phone as primary as well as turn your
Bluetooth feature on and off.
Press the phone button, then scroll to: Action and Description
Message
Press the OK button.
System settings
Press the
OK button.
BT Devices
Select one of the following:
See
Using SYNC™ With Your Phone (page 263).*
Add Device
Connect a previously paired Bluetooth-enabled cell phone. **
Connect Bluetooth
Device
1.Press the OK button to select and view a list of previously
paired cell phones.
2. Scroll until you find the desired device, and then press OK
to connect the cell phone.
Set a previously paired cell phone as your primary cell phone.
Set as Primary Phone
Press the OK button to select and scroll to select the desired
cell phone. Press
OK to confirm.
SYNC attempts to connect with the primary cell phone at
every ignition cycle. When you select a cell phone as a primary
cell phone, it appears first in the list and the system marks it
with an asterisk.
Turn the Bluetooth feature on and off.
Bluetooth On and Off
Press the OK button and scroll to toggle between on and off.
Press the
OK button again.
Setting Bluetooth to off disconnects all Bluetooth devices
and turns off all Bluetooth features.
Delete a paired cell phone.
Delete Device
Press the OK button and scroll to select the device. Press OK
to confirm.
Delete all previously paired cell phones and all information
originally saved with those cell phones.
Delete All Devices
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Action and Description
Message
Press the OK button to select and then press OK again when
the following message appears in the display.
Restore Defaults?
Completely erase all information stored on SYNC, for example
phonebook, call history, text messages and paired devices,
and return the system to the factory default settings.
Master reset
Press OK to select. The display indicates when complete.
SYNC returns you to the Advanced menu.
Install applications you have downloaded.
Install Application?
Press the
OK button and scroll to select. Press the OK button
to confirm.
Access the Auto Version number as well as the FDN number.
System info
Press the
OK button to select.
This is a Bluetooth component, which can further help your
cell phone with the exchange of text messages.
MAP Profile
Exit the current menu.
Return
SYNC™ APPLICATIONS AND
SERVICES
(If Equipped)
In order for the following features to work,
your cellular phone must be compatible
with SYNC. To check your phone's
compatibility, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
• SYNC Services *
: Provides access to
traffic, directions and information such
as travel, horoscopes, stock prices and
more.
• 911 Assist: Can alert 911 in the event of
an emergency. •
Vehicle Health Report *
: Provides a
diagnostic and maintenance report
card of your vehicle.
• SYNC AppLink: Allows you to connect
to and use certain applications such as
Pandora and Stitcher (if your phone is
compatible).
* This is an optional feature and available
in the United States only.
911 Assist
(If Equipped) WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash.
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