2014 FORD TRANSIT CONNECT airbag off

POST-CRASH ALERT SYSTEM
(If Equipped)
The system flashes the turn signal lamps
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the safety belt pretensioners.
The horn and lamps will turn off when:
•
The hazard control button is pressed
• The panic button (if equipped) is
pressed on the remote entry
transmitter
• Your vehicle runs out of power
Spinout Detection
If a spinout is detected, the vehicle comes
to a stop and the hazard warning flashers
come on. The message Spinout Detected
Hazards Activated will also appear on
the instrument cluster. The message may
not appear if your vehicle runs out of
power.
Once the hazard warning flashers have
been activated, you can turn them off by:
• Pressing the hazard warning flasher
button
• Pressing the remote control unlock
button
• Pressing the remote control panic
button
• Cycling the ignition on and off twice
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WARNINGS
Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. Always place your phone in a secure
location in your vehicle so it does not
become a projectile or get damaged
in a crash. Failure to do so may cause
serious injury to someone or damage the
phone which could prevent 911 Assist from
working properly. Note:
The SYNC 911 Assist feature must be
set on before the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature. If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 33). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 155).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On or Off
1. Press the phone button to enter the phone menu.
2. Scroll to select 911 Assist.
3. Press
OK to confirm and enter the 911
Assist menu.
4. Scroll to select between On or Off.
5. Press
OK when the desired option
appears in the radio display. Set On or
Set Off
appears in the display as
confirmation.
Off selections include:
• Off with reminder: Provides a display
and voice reminder at phone
connection at vehicle start.
• Off without reminder: Provides a
display reminder only without a voice
reminder at phone connection.
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
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(If Equipped)

•
You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically. 911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) previously paired or
connected to the system are thrown
from your vehicle.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States.
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911 Assist (If Equipped)
WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help, which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time, which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. Always place your phone in a secure
location in your vehicle so it does not
become a projectile or damaged in
a crash. Failure to do so may cause serious
injury to someone or damage the phone,
which could prevent 911 Assist from
working properly. Note:
The SYNC 911 Assist feature must be
set on prior to the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature. If a crash deploys an airbag, excluding knee
airbags and rear inflatable safety belts
where fitted or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See
Supplementary Restraints System
(page 33). Important information
regarding airbag deployment is in this
chapter.
See
Roadside Emergencies (page 155).
Important information regarding the fuel
pump shut-off is in this chapter.
Setting 911 Assist On If your vehicle is equipped with
Navigation, touch the I (Information)
button to access these features. If your
vehicle is not equipped with
Navigation, touch the corner of the
touchscreen with the green tab. Then
select:
Message
Apps
911 Assist
On 353
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™
(If Equipped)E142608 E142607

You can also access 911 Assist by
pressing the Setting icon and then
selecting:
Message
Settings
Phone
911 Assist
You can also select:
Help
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the United States,
Canada or in a territory in which 911 is
the emergency number. In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
trigger 911 Assist); however, SYNC tries to
contact emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
•
SYNC provides a short window of time
(approximately 10 seconds) to cancel
the call. If you fail to cancel the call,
SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If:
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phones(s) previously paired or
connected to the system are thrown
from the vehicle.
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™ (If Equipped)

911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report
WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States.
Note: Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature. Note:
This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle ’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, for
example:
• Vehicle diagnostic information.
• Scheduled maintenance.
• Open recalls and Field Service Actions.
• Items noted during vehicle inspections
by your authorized dealer that still need
servicing.
Making a Report 355
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A
A/C
See: Climate Control.......................................... 88
About This Manual...........................................7
ABS See: Brakes............................................................ 122
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 122
Accessories....................................................365 Exterior style........................................................ 365
Interior style......................................................... 365
Lifestyle................................................................. 365
Peace of mind..................................................... 365
Accessories See: Replacement Parts
Recommendation............................................. 11
Adjusting the Headlamps.........................188 Horizontal Aim Adjustment............................ 189
Vertical Aim Adjustment................................. 188
Adjusting the Steering Wheel
....................55
Airbag Disposal..............................................40
Air Conditioning See: Climate Control.......................................... 88
Air Vents
............................................................88
Center Air Vents.................................................... 88
Side Air Vents........................................................ 89
Alarm See: Anti-Theft Alarm........................................ 54
Anti-Theft Alarm
............................................54
Alarm System........................................................ 54
Arming the Alarm................................................. 54
Disarming the Alarm........................................... 54
Triggering the Alarm............................................ 54
Appendices....................................................367
Audible Warnings and Indicators
.............75
Automatic Transmission Warning
Chime................................................................... 76
Headlamps On Warning Chime...................... 75
Key in Ignition Warning Chime......................... 75
Parking Brake On Warning Chime.................. 75
Audio Control
...................................................55
Audio Input Jack...........................................256
Audio System
................................................242
General Information.......................................... 242
Audio Troubleshooting
...............................257 Audio Unit - Vehicles With: AM/FM/CD/
SYNC/Satellite Radio
.............................249
Audio Unit - Vehicles With: AM/FM/CD/ SYNC..............................................................247
Audio Unit - Vehicles With: AM/ FM...................................................................243
AUX Button.......................................................... 246
Clock Button........................................................ 245
Frequency Band Buttons................................ 245
Menu Button........................................................ 246
Sound Button...................................................... 245
Station Preset Buttons.................................... 245
Station Tuning Buttons................................... 245
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................246
Autolamps........................................................62
Automatic Climate Control
.........................91
Mono Mode............................................................ 92
Switching Mono Mode Back On..................... 92
Switching Mono Mode Off................................ 92
Temperature Control.......................................... 92
Automatic Transmission
.............................119
Brake-Shift Interlock......................................... 120
If Your Vehicle Gets Stuck In Mud or Snow.................................................................... 121
SelectShift Automatic® Transmission.................................................... 119
Understanding the Positions of Your Automatic Transmission.............................. 119
Automatic Transmission Fluid Check.............................................................184
Autowipers.......................................................58
Auxiliary Power Points...............................106 12 Volt DC Power Point..................................... 106
B
Bonnet Lock See: Opening and Closing the Hood............177
Booster Seats
..................................................20
Types of Booster Seats....................................... 21
Brake Fluid Check.........................................184
Brakes................................................................122 General Information........................................... 122
Breaking-In......................................................152
Bulb Specification Chart...........................194
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Using Cruise Control....................................132
Switching Cruise Control Off.......................... 132
Switching Cruise Control On........................... 132
Using MyKey With Remote Start Systems...........................................................47
Using Snow Chains.....................................225
Using Stability Control................................126
AdvanceTrac® with Roll Stability Control ™
(RSC®).............................................................. 126
Using SYNC™ With Your Media Player............................................................285
Accessing Your Play Menu.............................. 291
Connecting Your Digital Media Player to the USB Port.......................................................... 286
Media Menu Features...................................... 290
Media Voice Commands................................ 288
System Settings................................................. 293
What's Playing?................................................. 287
Using SYNC™ With Your Phone............263 Accessing Features Through the Phone
Menu.................................................................. 270
Accessing Your Phone Settings.................... 274
Making a Call...................................................... 268
Pairing a Cell Phone for the First Time................................................................... 263
Pairing Subsequent Cell Phones.................265
Phone Options during an Active Call.........269
Receiving Calls................................................... 269
System Settings................................................. 276
Text Messaging.................................................... 272
Using Traction Control
................................124
Switching the System Off Using a
Switch................................................................ 124
Switching the System Off Using the Information Display Controls.................... 124
System Indicator Lights and Messages.......................................................... 124
Using Voice Recognition
...........................260
Initiating a Voice Session............................... 260
System Interaction and Feedback...............261
Using Winter Tires
.......................................225
Utilizing the Mediation/Arbitration Program (Canada Only).........................162
V
Vehicle Care...................................................202
Vehicle Certification Label.......................240 Vehicle Identification Number
................239
Vehicle Storage............................................206
Battery.................................................................... 207
Body....................................................................... 206
Brakes..................................................................... 207
Cooling system................................................... 207
Engine..................................................................... 207
Fuel system.......................................................... 207
General.................................................................. 206
Miscellaneous..................................................... 207
Removing Vehicle From Storage.................. 207
Tires........................................................................\
. 207
Ventilation See: Climate Control.......................................... 88
Vents See: Air Vents........................................................ 88
VIN See: Vehicle Identification Number............239
Voice Control
...................................................56
W
Warning Lamps and Indicators.................73 Airbag - Front......................................................... 73
Anti-Lock Braking System................................. 73
Battery...................................................................... 73
Blind Spot Monitor............................................... 73
Brake System......................................................... 73
Cruise Control........................................................ 74
Direction Indicator................................................ 74
Engine Oil................................................................. 74
Fasten Safety Belt................................................ 74
Fog Lamps - Front................................................ 74
High Beam............................................................... 74
Information............................................................. 74
Low Fuel Level....................................................... 74
Low Tire Pressure Warning............................... 74
Parking Lamps....................................................... 75
Service Engine Soon............................................ 75
Traction and Stability Control.......................... 75
Traction and Stability Control Off.................. 75
Washer Fluid Check.....................................184
Washers See: Cleaning the Exterior.............................. 202
See: Wipers and Washers................................. 58
Waxing.............................................................203
Wheel Nuts See: Changing a Road Wheel....................... 230
407
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