
U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 kilometers). To obtain reimbursement
information, U.S. Ford vehicle customers call 1-800-241-3673. Customers
will be asked to submit their original receipts.
Vehicles Sold in Canada: Getting Roadside Assistance
Canadian customers who require roadside assistance, call
1–800–665–2006.
Vehicles Sold in Canada: Using Roadside Assistance
For your convenience, you may complete the roadside assistance
identification card found in the centerfold of this warranty guide and
retain for future reference.
Canadian roadside coverage and benefits may differ from the U.S.
coverage. If you require more information, please refer to the coverage
section of your warranty guide, call us in Canada at 1-800-665-2006, or
visit our website at www.ford.ca.
HAZARD WARNING FLASHERS
The hazard flasher control is located on the instrument panel
by the radio. Use it when your vehicle is disabled and is
creating a safety hazard for other motorists.
•Press the flasher control and all front and rear direction signals will
flash.
•Press the flasher control again to turn them off.
Note:With extended use, the flashers may run down your 12–volt
battery.
FUEL CUT-OFF SWITCH
WARNING:Failure to inspect and if necessary repair fuel leaks
after a collision may increase the risk of fire and serious injury.
Ford Motor Company recommends that the fuel system be inspected by
an authorized dealer after any collision.
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shut-off.
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You may notice a reduction in the vehicle’s speed caused by reduced
engine power. Your vehicle has been designed to enter this mode if
certain high temperature/high load conditions take place in order to
manage the engine’s fluid temperatures. The amount of speed reduction
will depend on the vehicle loading, towing, grade, ambient temperature,
and other factors. If this occurs, there is no need to pull off the road.
The vehicle can continue to be driven while this message is active.
The air conditioning may also cycle on and off during severe operating
conditions to protect overheating of the engine. When the engine coolant
temperature decreases to a more normal operating temperature, the air
conditioning will turn on once again.
If you notice any of the following:
•the engine coolant temperature gauge moves fully into the red (hot)
area
•the coolant temperature warning light illuminates
•the service engine soon indicator illuminates
1. Pull off the road as soon as safely possible and place the vehicle in P
(Park).
2. Leave the engine running until the coolant temperature gauge needle
moves away from the H range. After several minutes, if this does not
happen, follow the remaining steps.
3. Turn the engine off and wait for it to cool before checking the coolant
level.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
4. If the coolant level is normal, you may restart your engine and
continue on.
5. If the coolant is low, add coolant, restart the engine and take your
vehicle to an authorized dealer. SeeAdding engine coolantin this
chapter for more information.
Refer to fail-safe cooling for additional information.
What You Should Know About Fail-Safe Cooling
If the engine coolant supply is depleted, this feature allows the vehicle to
be driven temporarily before incremental component damage is incurred.
The fail-safe distance depends on ambient temperatures, vehicle load and
terrain.
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•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire and wheel assembly,
additional caution should be given to:
•towing a trailer.
•driving vehicles equipped with a camper body.
•driving vehicles with a load on the cargo rack.
Drive cautiously when using a full-size dissimilar spare tire and wheel,
and seek service as soon as possible.
Tire Change Procedure
WARNING:When one of the front wheels is off the ground, the
transmission alone will not prevent your vehicle from moving or
slipping off the jack, even if the transmission selector lever is in
positionP.
WARNING:To help prevent your vehicle from moving when you
change a tire, be sure to place the transmission selector lever in
positionP,set the parking brake and block (in both directions) the
wheel that is diagonally opposite (other side and end of the vehicle) to
the tire being changed.
WARNING:Never get underneath a vehicle that is supported
only by a jack. If your vehicle slips off the jack, you or someone
else could be seriously injured.
WARNING:Do not attempt to change a tire on the side of your
vehicle close to moving traffic. Pull far enough off the road to
avoid the danger of being hit when operating the jack or changing the
wheel.
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Stowing the flat tire
1. Remove the extension bolt from the exterior pocket of the felt bag.
2. Insert the straight end of the jack retention
bracket through the eyelet of the angled bracket
and swing the retention bracket over the jack.
With the jack in place, place the end of the
retention bracket over the threaded stud in the
trunk floor and secure it with the plastic wing
nut.
3. Screw the extension bolt onto the threaded
stud of the jack retention bracket.
4. Place the flat tire in the spare
tire well with the wheel facing up.
5. Safely secure the wheel by
screwing the large wing nut onto
the extension bolt.
Note:If you are stowing the temporary spare tire, place the tire over the
jack and secure it with the large wing nut.
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Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
•Out of fuel and lock-out assistance
•Travel Expense reimbursement for lodging, meals and rental car
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value!
Avoid the Rising cost of vehicle maintenance
Ford ESP also offers a Premium Maintenance Plan that covers all
scheduled maintenance, and select items that routinely wear out.
The coverage is prepaid, so you never have to worry about affording
vehicle maintenance. It covers regular checkups, routine inspections,
preventative care and replacement items that require periodic attention
for normal wear:
•Windshield Wiper Blades
•Spark Plugs (except in California)
•The clutch Disc
•Brake pads and linings
•Shock Absorbers
•Belts and Hoses
•Diesel Exhaust Fluid Replenishment
Contact your selling dealership today so they can customize a Genuine
Ford Extended Service Plan that fits your driving lifestyle and budget.
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Interest Free Financing Options Available
Take advantage of our interest free installment payment plan. Just a 10%
down payment will provide you with an affordable, no interest, no fee
payment program.
Complete the information below and mail to:
Ford ESP
PO Box 8072
Royal Oak Michigan 48068-0039
To learn more, call our Ford ESP specialists at 800-367-3377. Don’t
forget to ask about our interest free payment program, allowing you all
the security and benefits Ford ESP has to offer while paying over time.
You are pre-approved with no credit checks, no hassles!
SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan. Ford Extended Service Plan is the only service
contract backed by Ford Motor Company of Canada, Limited. Depending
on the plan you purchase, Ford Extended Service Plan provides benefits
such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
There are several Ford Extended Service Plans available in various time,
distance and deductible combinations. Each plan is tailored to fit your
own driving needs, including reimbursement for towing and rental.
When you purchase Ford Extended Service Plan, you receive added
peace-of-mind protection throughout Canada and the United States,
provided by a network of participating Ford Motor Company dealers. The
Lincoln Maintenance Protection Plan is honored at authorized Lincoln
dealers.
Note:Repairs performed outside of Canada and the United States are
not eligible for Ford Extended Service Plan coverage.
This information is subject to change.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
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NORMAL SCHEDULED MAINTENANCE AND LOG
Intelligent Oil-Life Monitor®
Your vehicle is equipped with an Intelligent Oil-Life Monitor® that
determines when the engine oil needs to be changed based on how your
vehicle is used. By using several important factors in its calculations, the
monitor helps reduce the cost of owning your vehicle and reduce
environmental waste at the same time. This means you won’t have to
remember to change the oil on a mileage-based schedule; the vehicle lets
you know when an oil change is due by displaying ENGINE OIL
CHANGE DUE or OIL CHANGE REQUIRED in the information display.
The following table is intended to provide examples of vehicle use and
its impact on engine oil change intervals; it is provided as a guideline
only. Actual engine oil change intervals depend on several factors and
generally decrease with severity of use.
When to expect the OIL CHANGE REQUIRED message
Miles (km) Vehicle use and examples
7500-10000
(12000-16000)Normal
– Normal commuting with highway driving
– No, or moderate, load or towing
– Flat to moderately hilly roads
– No extended idling
5000-7499
(8000-11999)Severe
– Moderate to heavy load or towing
– Mountainous or off-road conditions
– Extended idling
– Extended hot or cold operation
3000-4999
(4000-7999)Extreme
– Maximum load or towing
– Extreme hot or cold operation
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SPECIAL OPERATING CONDITIONS
If you operate your vehicleprimarilyin any of the following conditions,
you need to perform additional maintenance as indicated. If you
occasionallyoperate your vehicle under any of these conditions, it is
not necessary to perform the additional maintenance. For specific
recommendations, see your dealership service advisor or technician.
Perform the services shown in the following tables when specified or
within 3000 miles (4800 kilometers) of the OIL CHANGE REQUIRED
message appearing in the information display.
Example #1:The OIL CHANGE REQUIRED message comes on at
28751 miles (46270 kilometers); perform the 30000 mile (48000
kilometer) automatic transmission fluid replacement.
Example #2:The OIL CHANGE REQUIRED message hasnotcome on,
but the odometer reads 30000 miles (48000 kilometers); perform the
engine air filter replacement. (i.e., Intelligent Oil-Life Monitor was reset
at 25000 miles [40000 kilometers].)
Towing a trailer or using a camper or car-top carrier
As required Change engine oil and filter as indicated by
the information display and perform services
listed in the Normal Scheduled Maintenance
chart.
Inspect frequently,
service as requiredInspect and lubricate U-joints.
See axle maintenance items under
Exceptions.
Every 30000 miles
(48000 km)Change automatic transmission fluid (except
Focus).
Every 60000 miles
(96000 km)Change manual transmission fluid.
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