
SIRIUS Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the antenna
clear of snow and ice build-up and keep luggage and other
materials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating
tower, a stronger signal may overtake a weaker one and
the audio system may mute.
Station overload
Your display may show ACQUIRING... to indicate the
interference and the audio system may mute.
Satellite radio signal interfer-
ence Troubleshooting tips
Action
Cause
Radio display
No action required. This
message should disappear
shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring...
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
There is an internal module
or system failure present.
Sat Fault/SIRIUS System
Failure.
Tune to another channel or
choose another preset.
The channel is no longer
available.
Invalid Channel.
Contact SIRIUS at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does not
include this channel.
Unsubscribed Channel.
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle
antenna.
No Signal.
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Troubleshooting tips
Action
Cause
Radio display
No action required. The
process may take up to
three minutes.
Update of channel
programming in progress.
Updating.
Contact SIRIUS at 1-888-
539-7474 to resolve
subscription issues.
Your satellite service is no
longer available.
Call SIRIUS
1-888-539-7474.
Use the channel guide to
turn off the Lock or Skip
function on that station.
All the channels in the
selected category are either
skipped or locked.
None found. Check Channel
Guide.
No action required.
SIRIUS has updated the
channels available for your
vehicle.
Subscription Updated.
SIRIUS Satellite Radio Voice
Commands If you are listening to SIRIUS
satellite radio, press the voice
button on the steering wheel
controls. When prompted, say any of the
following commands.
If you are not listening to SIRIUS satellite
radio, press the voice button and, after the
tone, say "SIRIUS", then any of the
following commands. "SIRIUS"
"
"SAT preset <#>" "SAT 1"
"SAT 1 Preset <#>" "SAT 2" "SIRIUS"
"SAT 2 preset <#>" "SAT 3"
"SAT 3 preset <#>" "Sirius <0-223>" "Sirius off""Sirius on"
"Sports game" *
"Tune" **
"Help"
* If you have said "Sports game", see the
following "Sports game" chart.
** If you have said "Tune", see the following
"Tune" chart.
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Under the Information menu, you can
access features such as:
•
SYNC Services
• SIRIUS Travel Link
• Alerts
• Calendar
• SYNC Applications If your vehicle is equipped with
Navigation, press the
Information button to access
these features. If your vehicle is not
equipped with Navigation, press the corner
of the touchscreen with the green tab.
SYNC Services (If Equipped,
United States Only)
Note: SYNC Services requires activation
before use. Visit www.SYNCMyRide.com to
register and check your eligibility for
complimentary services. Standard phone
and message rates may apply. Subscription
may be required. You must also have the
active SYNC Services Bluetooth-enabled
cellular phone paired and connected to the
system in order to connect to, and use,
SYNC Services. See
Phone (page 381).
Note: This feature does not function
properly if you have enabled caller ID
blocking on your cellular phone. Make sure
your cellular phone is not blocking caller ID
before using SYNC Services. Note:
The driver is ultimately responsible
for the safe operation of the vehicle, and
therefore, must evaluate whether it is safe
to follow the suggested directions. Any
navigation features provided are only an aid.
Make your driving decisions based on your
observations of local conditions and existing
traffic regulations. Do not follow the route
suggestions if doing so would result in an
unsafe or illegal maneuver, if you would be
placed in an unsafe situation, or if you would
be directed into an area that you consider
unsafe. Maps used by this system may be
inaccurate because of errors, changes in
roads, traffic conditions or driving
conditions.
Note: When you connect, the service uses
GPS technology and advanced vehicle
sensors to collect your vehicle's current
location, travel direction and speed to help
provide you with the directions, traffic
reports, or business searches you request.
Further, to provide the services you request,
for continuous improvement, the service
may collect and record call details and voice
communications. For more information, see
SYNC Services Terms and Conditions at
www.SYNCMyRide.com. If you do not want
Ford or its service providers to collect your
vehicle travel information or other
information identified in the Terms and
Conditions, do not subscribe or use the
service.
SYNC Services uses advanced vehicle
sensors, integrated GPS technology and
comprehensive map and traffic data, to
give you personalized traffic reports,
precise turn-by-turn directions, business
search, news, sports, weather and more.
For a complete list of services, or to learn
more, please visit www.SYNCMyRide.com.
Connecting to SYNC Services Using
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911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If Equipped) WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States. Note:
Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle ’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, such
as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service Actions
• Items noted during vehicle inspections
by your authorized dealer that still need
servicing.
Making a Report If you want to run a report by
using the touchscreen, touch
Apps > Vehicle Health Report.
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Recirculated air: Touch to turn the recirculated air on or off which may reduce
the amount of time needed to cool down the interior and help reduce odors
from reaching the interior. Recirculated air also engages automatically when
you select MAX A/C and may turn on manually in any airflow mode except
defrost. It may also turn off in all airflow modes except MAX A/C to reduce fog
potential.
D
MAX A/C: Touch to cool your vehicle with recirculated air. Touch again for
normal A/C operation. MAX A/C distributes air through instrument panel vents
and may help reduce odors from entering your vehicle. MAX A/C is more
economical and efficient than normal A/C mode.
E
A/C:
Touch to turn the air conditioning on or off. Use A/C with recirculated air
to improve cooling performance and efficiency. A/C engages automatically in
MAX A/C, defrost and floor/defrost.
F
AUTO:
Touch to engage automatic operation, then set the temperature using
the temperature control. The system automatically controls fan speed, airflow
distribution, A/C on or off and the use of fresh or recirculated air.
G
Rear defrost:
Touch to turn the rear window defroster and heated mirrors.
H
Defrost:
Touch to clear the windshield of fog and thin ice. Touch again to return
to the previous airflow selection. When on, defrost provides outside air to reduce
window fogging and distributes air through the windshield defroster vents and
demister vents.
I
Manual airflow distribution controls:
Floor and Defrost: Distributes air
through the windshield defroster vents, demister vents, floor vents and rear
seat floor vents, and provides outside air to reduce window fogging. Panel:
Distributes air through the instrument panel vents. Panel and Floor: Distributes
air through the instrument panel vents, demister vents, floor vents and rear seat
floor vents. Floor:
Distributes air through the demister vents, floor vents and
rear seat floor vents.
J
Driver settings:
Touch + or – adjust the temperature. Touch the heated seat
icon to control the heated seat. Touch the cooled seat icon to control the cooled
seat. See Seats (page 107). Touch and hold MyTemp to select a temperature
you would like your vehicle to remember and maintain for you. If your vehicle
is equipped with a heated steering wheel, touch the heated steering wheel icon
to warm the steering wheel.
J
Note: If your vehicle is equipped with a
wood-trimmed steering wheel, it does not
heat between the 10 o'clock and 2 o'clock
positions. Climate Control Voice Commands Press the voice button on the
steering wheel controls. When
prompted, say any of the
following commands:
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2D city maps show detailed outlines of
buildings, visible land use and land
elements and detailed railway
infrastructure for the most essential cities
around the globe. These maps also contain
features, such as town blocks, building
footprints, and railways.
3D landmarks appear as clear, visible
objects that are typically recognizable and
have a certain tourist value. The 3D
landmarks appear in 3D map mode only.
Coverage varies, and improves with
updated map releases.
Change the appearance of the map display
by repeatedly pressing the arrow button in
the upper left corner of the screen. It
toggles between three different map
modes: Heading up, North up, and 3D.
Heading up (2D map) always
shows the direction of forward
travel to be upward on the screen.
This view is available for map
scales up to 2.5 miles (4 kilometers). The
system remembers this setting for larger
map scales, but shows the map in North
up only. If the scale returns below this level,
the system restores Heading up. North up (2D map) always shows
the northern direction to be
upward on the screen. 3D map mode
provides an
elevated perspective of the map.
This viewing angle can be adjusted
and the map can be rotated 180
degrees by touching the map twice, and
then dragging your finger along the shaded
bar with arrows at the bottom of the map.
View
switches between full map, street
list and exit view in route guidance.
Menu
displays a pop-up box that allows
direct access to navigation settings,
View/Edit Route, SIRIUS Travel Link,
Guidance Mute and Cancel Route. Re-center the map by pressing
this icon whenever you scroll the
map away from your vehicle
’s
current location.
Auto Zoom
Press the green bar to access map mode,
then select the + or - zoom button to bring
up the zoom level and Auto buttons on the
touchscreen. When you press
Auto, Auto
Zoom turns on and Auto displays in the
bottom left corner of the screen in the map
scale. The map zoom level then
synchronizes with vehicle speed. The
slower your vehicle is traveling, the farther
in the map zooms in; the faster your vehicle
is traveling, the farther the map zooms out.
To turn the feature off, just press the
+ or
- button again.
In 3D mode, rotate the map view by
swiping your finger across the shaded bar
with the arrows.
Map Icons Vehicle mark
shows the current
location of your vehicle. It stays
in the center of the map display,
except when in scroll mode.
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For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit our
online store at: Accessories.Ford.com
(United States only).
Ford Custom Accessories are available for
your vehicle through your authorized Ford
or Ford of Canada dealer. Ford Motor
Company will repair or replace any properly
authorized dealer-installed Ford Custom
Accessories found to be defective in
factory-supplied materials or workmanship
during the warranty period, as well as any
component damaged by the defective
accessories. The accessories will be
warranted for whichever provides you the
greatest benefit:
•
12 months or 12000 miles (20000 km)
(whichever occurs first), or
• the remainder of your new vehicle
limited warranty.
Contact your authorized dealer for details
and a copy of the warranty.
Exterior style
• Bug shields
• Exhaust tip
• Deflectors
• Running boards
• Splash guards
• Step bars
• Fog lamps
• Custom graphics*
• Stainless-steel wheel covers*
• Wheel well liners
Interior style
• Floor mats
• Cargo organizers
• Custom seat covers* Lifestyle
•
Ash cup / smoker's package
• Bedliners and bedmats
• Rear-seat entertainment*
• Tonneau covers*
• Trailer hitches, wiring harnesses and
accessories
• Racks and carriers*
• Truck bed camping tent*
• Sportliner cargo liner*
• Bed extender
Peace of mind
• Keyless entry keypad
• Back-up alarm*
• Remote start and alarms
• Wheel locks
• Protective seat covers*
• Bumper and hit-mounted parking
sensors*
• Cable lock*
• Bed hooks*
• Tool/Cargo boxes*
• Speed/Cruise control
*Ford Licensed Accessories are warranted
by the accessory manufacturer's warranty.
Ford Licensed Accessories are fully
designed and developed by the accessory
manufacturer and have not been designed
or tested to Ford Motor Company
engineering requirements. Contact your
authorized Ford dealer for details regarding
the manufacturer's limited warranty and
a copy of the Ford Licensed Accessories
product limited warranty offered by the
accessory manufacturer.
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
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•
When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Consult your
authorized dealer for specific weight
information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems —
such as two-way radios, telephones
and theft alarms — that are equipped
with radio transmitters. Any such
equipment installed in your vehicle
should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and installed only
by a qualified service technician.
• Mobile communications systems may
harm the operation of your vehicle,
particularly if they are not properly
designed for automotive use.
• To avoid interference with other vehicle
functions, such as anti-lock braking
systems, amateur radio users who
install radios and antennas onto their
vehicle should not locate the amateur
radio antennas in the area of the
driver's side hood.
• Any non-Ford custom electrical or
electronic accessories or components
that are added to the vehicle by the
authorized dealer or the owner, may
adversely affect battery performance
and durability, and may adversely
affect the performance of other
electrical systems in the vehicle. AUXILIARY SWITCHES
The auxiliary switch option package
provides four switches, mounted in the
center of the instrument panel. These
switches will operate only while the ignition
is in the on position, whether the engine is
running or not. It is recommended,
however, that the engine remain running
to maintain battery charge when using the
auxiliary switches for extended periods of
time or higher current draws.
Note:
When your vehicle is equipped with
a diesel engine, use the auxiliary switches
only while the engine is running. The glow
plugs also drain battery power when the
ignition key is in the on position. Using the
auxiliary switches, even for limited amounts
of time, can cause your battery to drain
quickly and prevent your vehicle from
restarting.
When switched on, the auxiliary switches
provide 8 amps, 12 amps or 20 amps of
electrical battery power for a variety of
personal or commercial uses.
The relay box for the auxiliary switches is
located on the end of the left side of the
instrument panel. See your authorized
dealer for service.
The relays are coded as shown below:
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