Interest Free Financing Options Available
Take advantage of our interest free installment payment plan. Just a 10%
down payment will provide you with an affordable, no interest, no fee
payment program.
Complete the information below and mail to:
Ford ESP
PO Box 8072
Royal Oak Michigan 48068-0039
To learn more, call our Ford ESP specialists at 800-367-3377. Don’t
forget to ask about our interest free payment program, allowing you all
the security and benefits Ford ESP has to offer while paying over time.
You are pre-approved with no credit checks, no hassles!
SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan. Ford Extended Service Plan is the only service
contract backed by Ford Motor Company of Canada, Limited. Depending
on the plan you purchase, Ford Extended Service Plan provides benefits
such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
There are several Ford Extended Service Plans available in various time,
distance and deductible combinations. Each plan is tailored to fit your
own driving needs, including reimbursement for towing and rental.
When you purchase Ford Extended Service Plan, you receive added
peace-of-mind protection throughout Canada and the United States,
provided by a network of participating Ford Motor Company dealers.
The Lincoln Maintenance Protection Plan is honored at authorized
Lincoln dealers.
Note:Repairs performed outside of Canada and the United States are
not eligible for Ford Extended Service Plan coverage.
This information is subject to change.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
Extended Service Plan311
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GENERAL INFORMATION
Radio Frequencies and Reception Factors
AM and FM frequencies are established by the Federal Communications
Commission (FCC) and the Canadian Radio and Telecommunications
Commission (CRTC). Those frequencies are:
AM: 530, 540–1700, 1710 kHz
FM: 87.9–107.7, 107.9 MHz
Radio reception factors
Distance and
strengthThe further you travel from an FM station,
the weaker the signal and the weaker the
reception.
TerrainHills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking garages,
dense tree foliage and thunderstorms can
interfere with the reception.
Station overloadWhen you pass a ground-based broadcast
repeating tower, a stronger signal may
overtake a weaker one and result in the audio
system muting.
CD and CD Player Information
Note:CD units play commercially pressed 4.75-inch (12 centimeter)
audio compact discs only. Due to technical incompatibility, certain
recordable and re-recordable compact discs may not function correctly
when used in Ford CD players.
Note:Do not insert CDs with homemade paper (adhesive) labels into
the CD player as the label may peel and cause the CD to become
jammed. You should use a permanent felt tip marker rather than
adhesive labels on your homemade CDs. Ballpoint pens may damage
CDs. Please contact your authorized dealer for further information.
Note:Do not use any irregularly shaped discs or discs with a scratch
protection film attached.
Always handle discs by their edges only. Clean the disc with an approved
CD cleaner only. Wipe it from the center of the disc toward the edge.
Do not clean in a circular motion.
Do not expose discs to direct sunlight or heat sources for extended
periods.
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2. Follow the voice prompts to select your destination. Once your
destination is selected, your current vehicle location is uploaded and
a route based on current traffic conditions is calculated and sent
back to your vehicle. After the route download is complete, the
phone call is automatically ended. You then receive audible and visual
driving instructions as you travel toward your destination.
3. While on an active route, you can select or say “Route summary” or
“Route status” to view the Route Summary turn list or the Route
Status ETA. You can also turn voice guidance on or off, cancel the
route or update the route.
If you miss a turn, SYNC automatically asks if you want the route
updated. Just say, “Yes” when prompted and a new route will be
delivered to your vehicle.
Disconnecting from SYNC Services
1. Press and hold the phone button on the steering wheel.
2. Say “Good-bye” from the SYNC Services main menu.
SYNC Services quick tips
PersonalizingYou can personalize your Services feature to
provide quicker access to your most used or
favorite information. You can save address
points such as work or home. You can also
save favorite information like sports teams or
a news category. To learn more, log onto
www.SYNCMyRide.com.
Push to interruptPress the voice button at any time (while you
are connected to SYNC Services) to interrupt
a voice prompt or an audio clip (such as a
sports report), wait for the listening tone, and
say your voice command.
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NORMAL SCHEDULED MAINTENANCE AND LOG
Intelligent Oil-Life Monitor®
Your vehicle is equipped with an Intelligent Oil-Life Monitor that
determines when the engine oil needs to be changed based on how your
vehicle is used. By using several important factors in its calculations,
the monitor helps reduce the cost of owning your vehicle and reduce
environmental waste at the same time. This means you won’t have to
remember to change the oil on a mileage-based schedule; the vehicle
lets you know when an oil change is due by displaying ENGINE OIL
CHANGE DUE or OIL CHANGE REQUIRED in the information display.
The following table is intended to provide examples of vehicle use and
its impact on engine oil change intervals; it is provided as a guideline
only. Actual engine oil change intervals depend on several factors and
generally decrease with severity of use.
When to expect the OIL CHANGE REQUIRED message
Interval Vehicle use and examples
7500-10000 miles
(12000-16000 km)Normal
– Normal commuting with highway driving
– No, or moderate, load or towing
– Flat to moderately hilly roads
– No extended idling
5000-7499 miles
(8000-11999 km)Severe
– Moderate to heavy load or towing
– Mountainous or off-road conditions
– Extended idling
– Extended hot or cold operation
3000-4999 miles
(4800-7999 km)Extreme
– Maximum load or towing
– Extreme hot or cold operation
Scheduled Maintenance385
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SPECIAL OPERATING CONDITIONS
If you operate your vehicleprimarilyin any of the following conditions,
you need to perform additional maintenance as indicated. If you
occasionallyoperate your vehicle under any of these conditions, it is
not necessary to perform the additional maintenance. For specific
recommendations, see your dealership service advisor or technician.
Perform the services shown in the following tables when specified or
within 3000 miles (4800 kilometers) of the OIL CHANGE REQUIRED
message appearing in the information display.
Example #1:The OIL CHANGE REQUIRED message comes
on at 28751 miles (46270 kilometers); perform the 30000 mile
(48000 kilometer) automatic transmission fluid replacement.
Example #2:The OIL CHANGE REQUIRED message hasnotcome on,
but the odometer reads 30000 miles (48000 kilometers); perform the
engine air filter replacement. (for example, the Intelligent Oil-Life
Monitor was reset at 25000 miles [40000 kilometers].)
Towing a trailer or using a camper or car-top carrier
As required Change engine oil and filter as indicated by
the information display and perform services
listed in the Normal Scheduled Maintenance
chart.
Inspect frequently,
service as requiredInspect and lubricate U-joints.
See axle maintenance items under
Exceptions.
Every 30000 miles
(48000 km)Change automatic transmission fluid.
Extensive idling or low-speed driving for long distances as in
heavy commercial use (such as delivery, taxi, patrol car or
livery)
As required Change engine oil and filter as indicated by
the information display and perform services
listed in the Normal Scheduled Maintenance
chart.
Inspect frequently,
service as requiredReplace cabin air filter (if equipped).
Replace engine air filter.
Scheduled Maintenance391
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Starting a flex fuel vehicle .......129
Starting your vehicle ........127, 129
jump starting ..........................195
Steering wheel ............................77
controls ......................................77
tilting .........................................77
Supplemental Restraint System
(SRS) (see airbags) ....................48
SYNC® customer support ........324
SYNC® Services ........................348
T
Temperature control
(see Climate control) ...............113
Text messaging .........................335
Text messaging (sending,
downloading, deleting) .....336, 338
Tilt steering wheel ......................77
Tires ...........................266–267, 290
alignment ................................280
care ..........................................266
changing ..........................290–291
checking the pressure ............276
inflating ...................................274
label .........................................273
police vehicles ........................282
replacing ..................................278
rotating ....................................281
safety practices .......................280
sidewall information ...............269
snow tires and chains ............283
terminology .............................268
tire grades ...............................267
treadwear ........................267, 276Towing .......................182, 187–188
recreational towing .................188
trailer towing ..........................182
wrecker ....................................187
Traction control ........................155
Traffic, Directions and
Information ................................348
Transaxle
fluid, refill capacities ..............301
lubricant specifications ..........301
Transmission
fluid, checking and adding
(automatic) .....................231, 234
Trunk .....................................72, 74
remote release ..........................71
Turn signal ..................................87
U
USB port ....................................322
Using privacy mode ..................332
V
Vehicle health report ................346
Vehicle Identification Number
(VIN) ..........................................307
Vehicle loading ..........................174
Ventilating your vehicle ...........130
Voice commands in media
mode ..........................................352
Voice commands in phone
mode ..........................................329
404Index
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W
Warning lights (see Lights) .......98
Washer fluid ......................235–236
Water, Driving through .............191
Windows
power .........................................91
rear wiper/washer .....................82Windshield washer fluid and
wipers ..........................................81
checking and adding
fluid ..................................235–236
replacing wiper blades ...........238
Wrecker towing .........................187
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