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USB and media issues
Issue Possible
cause(s)Possible solution(s)
I am having
trouble
connecting my
device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Make sure you are using the
manufacturer’s cable.
•Make sure the USB cable is
properly inserted into the device
and the vehicle’s USB port.
•Make sure that the device
does not have an auto-install
program or active security
settings.
SYNC does not
recognize my
device when I
turn on the car.This is a device
limitation.Make sure you are not leaving
the device in your vehicle
during very hot or cold
temperatures.
Bluetooth audio
does not stream.•Thisisa
phone-dependent
feature, OR
•The device is
not connected.Make sure the device is
connected to SYNC and that you
have pressed play on your
device.
366SYNC®
2014 Police(pol)
Owners Guide gf, 3rd Printing, September 2013
USA(fus)
Page 383 of 406

Additives and Chemicals
Ford Motor Company recommended additives and chemicals are listed in
the owner manual and in the Ford Workshop Manual. Additional
chemicals or additives not approved by Ford Motor Company are not
recommended as part of normal maintenance. Please consult your
warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and foreign material contamination should be inspected
immediately by a qualified expert, such as the factory-trained technicians
at your dealership. Your vehicle’s oils and fluids should be changed at the
specified intervals or in conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle sub-systems during scheduled
maintenance. It is critical that systems are flushed only with new fluid
that is the same as that required to fill and operate the system, or using
a Ford-approved flushing chemical.
Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
every month or at six month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if
necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
382Scheduled Maintenance
2014 Police(pol)
Owners Guide gf, 3rd Printing, September 2013
USA(fus)
Page 384 of 406

Check every six months
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
Multi-point Inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Multi-point Inspection
Accessory drive belt(s) Half-shaft dust boots (if equipped)
Battery performance Horn operation
Clutch operation (if equipped) Radiator, cooler, heater and A/C hoses
Engine air filter Suspension component for leaks or
damage
Exhaust system Steering and linkage
Exterior lamps and hazard
warning system operationTires (including spare) for wear and
proper pressure
**
Fluid levels*; fill if necessary Windshield for cracks, chips or pits
For oil and fluid leaks Washer spray and wiper operation
*Brake, coolant recovery reservoir, manual and automatic transmission
(with an underhood dipstick), power steering (if equipped) and window
washer
**If your vehicle is equipped with a temporary mobility kit, check the tire
sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It’s a comprehensive way to perform a
thorough inspection of your vehicle. It’s your checklist that gives you
immediate feedback on the overall condition of your vehicle. You’ll know
what’s been checked, what’s okay, as well as those things that may
require future or immediate attention. The multi-point vehicle inspection
is one more way to keep your vehicle running great!
Scheduled Maintenance383
2014 Police(pol)
Owners Guide gf, 3rd Printing, September 2013
USA(fus)
Page 400 of 406

911 Assist™ ..............................343
A
ABS (see Brakes) .....................154
Accessing call history/phone
book during active call .............332
Accessing your media menu
features ......................................355
Accessing your phone menu
features ......................................333
Accessory delay ..........................92
Active call menu options .........332
Advanced menu options ...341, 362
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................341
Airbag supplemental restraint
system ..........................................48
and child safety seats ..............49
description ................................48
disposal ......................................64
driver airbag ..............................48
passenger airbag .......................48
side airbag ...........................48, 53
Air cleaner filter .......239, 241, 306
Air conditioning ........................113
manual heating and air
conditioning system ...............113
Air filter, cabin ..........................115
All Wheel Drive (AWD),
driving off road .........................145
Ambulance packages ..................15
Antifreeze (see Engine
coolant) .....................................226Anti-lock brake system
(see Brakes) ..............................154
Anti-theft system
arming the system ....................76
disarming a triggered system ..76
Audio system
Single CD ................................314
Audio system (see Radio) .......314
Automatic transmission ............143
fluid, adding ....................231, 234
fluid, checking ................231, 234
fluid, refill capacities ..............301
fluid, specification ..................301
Auxiliary input jack (Line in) ..321
Auxiliary powerpoint ................123
B
Battery .......................................236
acid, treating emergencies .....236
jumping a disabled battery ....195
maintenance-free ....................236
replacement, specifications ...306
servicing ..................................236
Blind Spot Information
System .......................................165
Booster seats ...............................22
Brakes ........................................153
anti-lock ...................................154
anti-lock brake system (ABS)
warning light ...........................154
brake warning light ................154
fluid, checking and adding ....234
fluid, refill capacities ..............301
fluid, specifications .................301
lubricant specifications ..........301
parking ....................................154
trailer .......................................184
Index399
2014 Police(pol)
Owners Guide gf, 3rd Printing, September 2013
USA(fus)