GENERAL INFORMATION
Make sure you review your device’s manual before using it with SYNC.
Support
The SYNC support team is available to help you with any questions you
cannot answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call: 1–800–392–3673.
In Canada, call: 1–800–565–3673.
Times are subject to change due to holidays.
Driving Restrictions
For your safety, certain features are speed-dependent and restricted
when your vehicle is traveling over 3 mph (5 km/h).
Safety Information
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any handheld device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
When using SYNC:
•Do not operate playing devices if the power cords or cables are
broken, split or damaged. Place cords and cables out of the way, so
they do not interfere with the operation of pedals, seats,
compartments or safe driving abilities.
•Do not leave playing devices in your vehicle during extreme conditions
as it could cause them damage. See your device’s manual for further
information.
•Do not attempt to service or repair the system. See your authorized
dealer.
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SYNC Services: Traffic, Directions & Information (TDI)
(If Equipped, United States Only)
Note:SYNC Services varies by trim level and model year and may
require a subscription. Traffic alerts and turn-by-turn directions available
in select markets. Message and data rates may apply. Ford Motor
Company reserves the right to change or discontinue this product service
at any time without prior notification or incurring any future obligation.
Note:SYNC Services requires activation prior to use. Visit
www.SYNCMyRide.com to register and check your eligibility for
complimentary services. Standard phone and message rates may apply.
Subscription may be required. You must also have the active SYNC
Services Bluetooth-enabled cellular phone paired and connected to the
system in order to connect to, and use, SYNC Services. SeeUsing SYNC
with your phonefor pairing instructions.
Note:This feature does not function properly if you have enabled caller
ID blocking on your mobile phone. Make sure your mobile phone is not
blocking caller ID before using SYNC Services.
Note:The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local
conditions and existing traffic regulations. Do not follow the route
suggestions if doing so would result in an unsafe or illegal maneuver, if
you would be placed in an unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps used by this system may be
inaccurate because of errors, changes in roads, traffic conditions or
driving conditions.
Note:When you connect, the service uses GPS technology and advanced
vehicle sensors to collect the vehicle’s current location, travel direction
and speed to help provide you with the directions, traffic reports, or
business searches you request. Further, to provide the services you
request and for continuous improvement, the service may collect and
record call details and voice communications. For more information, see
SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you
do not want Ford or its service providers to collect the vehicle travel
information or other information identified in the Terms and Conditions,
do not activate or use the service.
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Check every six months
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
Multi-point Inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Multi-point Inspection
Accessory drive belt(s) Half-shaft dust boots (if equipped)
Battery performance Horn operation
Clutch operation (if equipped) Radiator, cooler, heater and A/C hoses
Engine air filter Suspension component for leaks or
damage
Exhaust system Steering and linkage
Exterior lamps and hazard
warning system operationTires (including spare) for wear and
proper pressure
**
Fluid levels*; fill if necessary Windshield for cracks, chips or pits
For oil and fluid leaks Washer spray and wiper operation
*Brake, coolant recovery reservoir, manual and automatic transmission
(with an underhood dipstick), power steering (if equipped) and window
washer
**If your vehicle is equipped with a temporary mobility kit, check the tire
sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It’s a comprehensive way to perform a
thorough inspection of your vehicle. It’s your checklist that gives you
immediate feedback on the overall condition of your vehicle. You’ll know
what’s been checked, what’s okay, as well as those things that may
require future or immediate attention. The multi-point vehicle inspection
is one more way to keep your vehicle running great!
Scheduled Maintenance383
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SPECIAL OPERATING CONDITIONS
If you operate your vehicleprimarilyin any of the following conditions,
you need to perform additional maintenance as indicated. If you
occasionallyoperate your vehicle under any of these conditions, it is
not necessary to perform the additional maintenance. For specific
recommendations, see your dealership service advisor or technician.
Perform the services shown in the following tables when specified or
within 3000 miles (4800 kilometers) of the OIL CHANGE REQUIRED
message appearing in the information display.
Example #1:The OIL CHANGE REQUIRED message comes
on at 28751 miles (46270 kilometers); perform the 30000 mile
(48000 kilometer) automatic transmission fluid replacement.
Example #2:The OIL CHANGE REQUIRED message hasnotcome on,
but the odometer reads 30000 miles (48000 kilometers); perform the
engine air filter replacement. (for example, the Intelligent Oil-Life
Monitor was reset at 25000 miles [40000 kilometers].)
Towing a trailer or using a camper or car-top carrier
As required Change engine oil and filter as indicated by
the information display and perform services
listed in the Normal Scheduled Maintenance
chart.
Inspect frequently,
service as requiredInspect and lubricate U-joints.
See axle maintenance items under
Exceptions.
Every 30000 miles
(48000 km)Change automatic transmission fluid.
Extensive idling or low-speed driving for long distances as in
heavy commercial use (such as delivery, taxi, patrol car or
livery)
As required Change engine oil and filter as indicated by
the information display and perform services
listed in the Normal Scheduled Maintenance
chart.
Inspect frequently,
service as requiredReplace cabin air filter (if equipped).
Replace engine air filter.
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Extensive idling or low-speed driving for long distances as in
heavy commercial use (such as delivery, taxi, patrol car or
livery)
Every 30000 miles
(48000 km)Change automatic transmission fluid.
Every 60000 miles
(96000 km)Replace spark plugs.
Operating in dusty or sandy conditions such as unpaved or
dusty roads
Inspect frequently,
service as requiredReplace cabin air filter (if equipped).
Replace engine air filter.
Every 5000 miles
(8000 km)Inspect the wheels and related components for
abnormal noise, wear, looseness or drag.
Rotate tires, inspect tires for wear and
measure tread depth.
Every 5000 miles
(8000 km) or six
monthsChange engine oil and filter.
*
Perform multi-point inspection.
Every 30000 miles
(48000 km)Change automatic transmission fluid.
*Reset your Intelligent Oil-Life Monitor after each engine oil and filter
change. See theInstrument Clusterchapter.
Exclusive use of E85 (flex fuel vehicles only)
Every oil change If ran exclusively on E85, fill the fuel tank full
with regular unleaded fuel.
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EXCEPTIONS
There are some exceptions to the Normal Schedule. They are listed
below:
California fuel filter replacement:If the vehicle is registered in
California, the California Air Resources Board has determined that the
failure to perform this maintenance item will not nullify the emission
warranty or limit recall liability prior to the completion of the vehicle’s
useful life. Ford Motor Company, however, urges you to have all
recommended maintenance services performed at the specified intervals
and to record all vehicle service.
Hot climate oil change intervals:Vehicles operating in the Middle
East, North Africa, Sub-Saharan Africa or locations with similar climates
using an American Petroleum Institute (API) Certified for Gasoline
Engines (Certification mark) oil of SM or SN quality, the normal oil
change interval is 5000 miles (8000 kilometers).
If the available API SM or SN oils are not available, then the oil change
service interval is 3000 miles (4800 kilometers).
Engine air filter & cabin air filter replacement:Engine air filter
and cabin air filter life is dependent on exposure to dusty and dirty
conditions. Vehicles operated in these conditions will require frequent
inspection and replacement of the engine air filter and cabin air filter.
ENGINE COOLANT CHANGE RECORD
Initial change Six years or 100000 miles (160000 km)
(whichever comes first)
After initial change Every three years or 50000 miles (80000 km)
Scheduled Maintenance397
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911 Assist™ ..............................343
A
ABS (see Brakes) .....................154
Accessing call history/phone
book during active call .............332
Accessing your media menu
features ......................................355
Accessing your phone menu
features ......................................333
Accessory delay ..........................92
Active call menu options .........332
Advanced menu options ...341, 362
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................341
Airbag supplemental restraint
system ..........................................48
and child safety seats ..............49
description ................................48
disposal ......................................64
driver airbag ..............................48
passenger airbag .......................48
side airbag ...........................48, 53
Air cleaner filter .......239, 241, 306
Air conditioning ........................113
manual heating and air
conditioning system ...............113
Air filter, cabin ..........................115
All Wheel Drive (AWD),
driving off road .........................145
Ambulance packages ..................15
Antifreeze (see Engine
coolant) .....................................226Anti-lock brake system
(see Brakes) ..............................154
Anti-theft system
arming the system ....................76
disarming a triggered system ..76
Audio system
Single CD ................................314
Audio system (see Radio) .......314
Automatic transmission ............143
fluid, adding ....................231, 234
fluid, checking ................231, 234
fluid, refill capacities ..............301
fluid, specification ..................301
Auxiliary input jack (Line in) ..321
Auxiliary powerpoint ................123
B
Battery .......................................236
acid, treating emergencies .....236
jumping a disabled battery ....195
maintenance-free ....................236
replacement, specifications ...306
servicing ..................................236
Blind Spot Information
System .......................................165
Booster seats ...............................22
Brakes ........................................153
anti-lock ...................................154
anti-lock brake system (ABS)
warning light ...........................154
brake warning light ................154
fluid, checking and adding ....234
fluid, refill capacities ..............301
fluid, specifications .................301
lubricant specifications ..........301
parking ....................................154
trailer .......................................184
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C
Capacities for refilling fluids ....301
Cargo management system ......172
CD ..............................................314
CD player ..................................312
Cell phone use ............................16
Changing a tire .........................290
Child safety restraints ..........28, 31
Child safety seats
attaching with tether straps ....31
automatic locking mode
(retractor) .................................38
LATCH .......................................28
Child safety seats - booster
seats .............................................22
Cleaning your vehicle ...............254
engine compartment ..............257
instrument panel ....................259
interior .....................................258
plastic parts ............................256
washing ....................................254
waxing .....................................256
wheels ......................................260
wiper blades ............................257
Climate control (see Air
conditioning or Heating) ..........113
Clock ..........................................314
Console ......................................124
overhead ..................................125
Coolant ......................................226
checking and adding ..............226
refill capacities ........................301
specifications ..........................301
Cross Traffic Alert ....................165
Cruise control ...........................163Customer Assistance ................193
Ford Extended Service
Plan ..........................................309
Getting roadside assistance ...193
Getting the service
you need .................................199
Ordering additional owner’s
literature .................................205
Utilizing the
Mediation/Arbitration
Program ...................................203
D
Defrost .......................................113
rear window ............................114
Dipstick
automatic transmission
fluid ..................................231, 234
engine oil .................................225
Driving under special
conditions ..................144, 147, 150
sand .........................................148
snow and ice ...........................151
through water .................149, 191
E
Electronic message center .......103
Electronic stability control ......157
Emergencies, roadside
jump-starting ..........................195
running out of fuel .................134
Emergency brake (see Parking
brake) ........................................154
Emission control system ..........139
End user license agreement ....372
Engine ........................................300
cleaning ...................................257
coolant .....................................226
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