Page 346 of 406

In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist); however, if 911 Assist is triggered,
SYNC tries to contact emergency services. If a connected phone is
damaged or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to dial
911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a pre-recorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators the vehicle location, and/or other details about the vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
SYNC®345
2014 Police(pol)
Owners Guide gf, 3rd Printing, September 2013
USA(fus)
Page 384 of 406

Check every six months
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
Multi-point Inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Multi-point Inspection
Accessory drive belt(s) Half-shaft dust boots (if equipped)
Battery performance Horn operation
Clutch operation (if equipped) Radiator, cooler, heater and A/C hoses
Engine air filter Suspension component for leaks or
damage
Exhaust system Steering and linkage
Exterior lamps and hazard
warning system operationTires (including spare) for wear and
proper pressure
**
Fluid levels*; fill if necessary Windshield for cracks, chips or pits
For oil and fluid leaks Washer spray and wiper operation
*Brake, coolant recovery reservoir, manual and automatic transmission
(with an underhood dipstick), power steering (if equipped) and window
washer
**If your vehicle is equipped with a temporary mobility kit, check the tire
sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It’s a comprehensive way to perform a
thorough inspection of your vehicle. It’s your checklist that gives you
immediate feedback on the overall condition of your vehicle. You’ll know
what’s been checked, what’s okay, as well as those things that may
require future or immediate attention. The multi-point vehicle inspection
is one more way to keep your vehicle running great!
Scheduled Maintenance383
2014 Police(pol)
Owners Guide gf, 3rd Printing, September 2013
USA(fus)
Page 403 of 406

storage .....................................290
Joining two calls
(multiparty/conference call) ....332
Jump-starting your vehicle ......195
K
Keys .............................................68
positions of the ignition .........127
L
Lamps
bulb replacement
specifications chart ................252
headlamps, flash to pass ..........85
interior lamps .....................88–89
replacing bulbs .......................244
LATCH anchors ...........................28
Liftgate ........................................73
Lights, warning and indicator ....98
Loading instructions .................181
Load limits .................................174
Locks
childproof ..................................34
doors ..........................................69
Lubricant specifications ...........301
Lug nuts ....................................297
M
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................361
Message center .........................103
warning messages ...................106
Mirrors ...................................93, 95
fold away ...................................93side view mirrors (power) .......93
Motorcraft® parts .............254, 306
O
Octane rating ............................134
P
Pairing other phones ................329
Pairing your phone for the
first time ....................................328
Parking brake ............................154
Parts
(see Motorcraft® parts) ..........306
Passenger Occupant
Classification Sensor ...................50
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................340
Phone redial ..............................333
Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................358
Power distribution box
(see Fuses) ...............................208
Power door locks ........................69
Power mirrors .............................93
Powerpoint ................................123
Power steering ..........................170
fluid, checking and adding ....235
fluid, refill capacity ................301
fluid, specifications .................301
Power Windows ...........................91
Privacy information ..................325
Putting a call on/off hold .........332
402Index
2014 Police(pol)
Owners Guide gf, 3rd Printing, September 2013
USA(fus)
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