
Climate Control 113
Manual heating and air conditioning........................113
Rear window defroster.................................114
Cabin air filter.......................................115
Seats 116
Sitting in the correct position............................116
Head restraints.......................................117
Manual seats........................................119
Power seats.........................................120
Rear seats..........................................121
Auxiliary Power Points 123
Storage Compartments 124
Center console.......................................124
Overhead console.....................................125
Starting and Stopping the Engine 126
Ignition switch.......................................127
Starting the engine....................................127
Engine block heater...................................130
Fuel and Refueling 132
Fuel quality.........................................133
Running out of fuel....................................134
Refueling...........................................136
Fuel consumption.....................................138
Transmission 143
Automatic transmission.................................143
All-Wheel Drive (If Equipped) 145
All wheel drive.......................................145
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Vehicle Care 254
Cleaning products.....................................254
Cleaning the exterior..................................254
Waxing.............................................256
Repairing minor paint damage............................256
Cleaning the engine...................................257
Cleaning the windows and wiper blades.....................257
Cleaning the interior...................................258
Cleaning the instrument panel and instrument cluster lens.......259
Cleaning leather seats..................................260
Cleaning the alloy wheels...............................260
Vehicle storage.......................................261
Wheels and Tires 264
Tirecare ...........................................266
Tire Pressure Monitoring System (TPMS)...................284
Changing a road wheel.................................290
Technical specifications.................................297
Wheel lug nut torque..................................297
Capacities and Specifications 299
Part numbers........................................306
Vehicle identification number............................307
Vehicle certification label...............................308
Transmission code designation............................308
Extended Service Plan 309
Audio System 312
MyFord™ system.....................................314
Auxiliary input jack...................................321
USB port...........................................322
6Table of Contents
2014 Police(pol)
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USA(fus) 

•How far (if at all) the driver was depressing the accelerator
and/or the brake pedal;
•How fast the vehicle was travelling;
•Where the driver was positioning the steering wheel.
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
Note: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under
normal driving conditions and no personal data or information
(e.g., name, gender, age, and crash location) is recorded (see
limitations regarding 911 Assist and Traffic, Directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement,
that have such special equipment, can read the information if
they have access to the vehicle or the EDR. Ford Motor Company
and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNC® or its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services.
If you do not want to disclose this information, do not activate
the 911 Assist feature. See your SYNC® chapter for more
information.
12Introduction
2014 Police(pol)
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USA(fus) 

GENERAL INFORMATION
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any handheld device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving..
Various systems on your vehicle can be controlled using the information
display controls on the steering wheel. Corresponding information is
displayed in the information display.
Information Display Controls
Sedan
Utility
•Press the up and down arrow buttons to scroll through and highlight
the options within a menu.
•Press the right arrow button to enter a sub-menu.
•Press the left arrow button to exit a menu.
•Press the OK button to choose and confirm a setting/messages.
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•Keep sufficient distance between yourself and the steering wheel.
We recommend a minimum of 10 inches (25 centimeters) between
your breastbone and the airbag cover.
•Hold the steering wheel with your arms slightly bent.
•Bend your legs slightly so that you can press the pedals fully.
•Position the shoulder strap of the safety belt over the center of your
shoulder and position the lap strap tightly across your hips.
Make sure that your driving position is comfortable and that you can
maintain full control of your vehicle.
HEAD RESTRAINTS
WARNING:To minimize the risk of neck injury in the event of a
crash, the driver and passenger occupants should not sit in or
operate the vehicle, until the head restraint is placed in its proper
position. The driver should never adjust the head restraint while the
vehicle is in motion.
WARNING:The adjustable head restraint is a safety device.
Whenever possible it should be installed and properly adjusted
when the seat is occupied.
WARNING:Install the head restraint properly to minimize the
risk of neck injury in the event of a crash.
Seats11 7
2014 Police(pol)
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USING YOUR ALL-WHEEL-DRIVE (AWD) SYSTEM
AWD uses all four wheels to power the vehicle. This increases
traction, enabling you to drive over terrain and road conditions that a
conventional two-wheel drive vehicles cannot. The AWD system is active
all the time and requires no input from the operator.
Note:Your AWD vehicle is not intended for off-road use. The AWD
feature gives your vehicle some limited off-road capabilities in which
driving surfaces are relatively level, obstruction-free and otherwise
similar to normal on-road driving conditions. Operating your vehicle
under other than those conditions could subject the vehicle to excessive
stress which might result in damage which is not covered under your
warranty.
Note:When an AWD system fault is present, the warning Check AWD
will display in the message center. The AWD system is not functioning
correctly and defaulted to front-wheel drive. When this warning is
displayed, have your vehicle serviced at an authorized dealer.
Note:The AWD Off message may also be displayed in the message
center if the AWD system has overheated and defaulted to front-wheel
drive. This condition may occur if the vehicle was operated in extreme
conditions with excessive wheel slip, such as deep sand. To resume
normal AWD function as soon as possible, stop the vehicle in a safe
location and stop the engine for at least 10 minutes. After the engine has
been restarted and the AWD system has adequately cooled, the AWD Off
message will turn off and normal AWD function will return. In the event
the engine is not stopped, the AWD Off message will turn off when the
system cools and normal AWD function returns.
The Power Transfer Unit (PTU) in police vehicles does not require any
normal scheduled maintenance. The system is electronically monitored
and notifies the driver of required service by displaying the message
Change AWD Power Transfer Unit Lube in the information display.
The PTU lube will be more likely to require a fluid change if the vehicle
has experienced extended periods of extreme/severe duty cycle driving.
Do not check or change the PTU lubricant unless the unit has been
submerged in water, shows signs of leakage or a message indicating
required service is displayed. Contact your authorized dealer for service
and to reset the PTU lube life monitor.
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If your vehicle is equipped with AWD, a spare tire of a different size
other than the tire provided should never be used. The AWD system may
disable automatically and enter front-wheel drive only mode to protect
driveline components if a non-full sized tire is installed. This condition
may be indicated by an AWD Off message in the information display.
If there is an AWD Off message in the message center from using a
non-full sized spare tire, this indicator should turn off after reinstalling
the repaired or replaced normal road tire and cycling the ignition off and
on. It is recommended to reinstall the repaired or replaced road tire as
soon as possible. Major dissimilar tire sizes between the front and rear
axles could cause the AWD system to stop functioning and default to
front-wheel drive or damage the AWD system.
How Utility Vehicles Differ from Other Vehicles (If Equipped)
Truck and utility vehicles can differ from some other vehicles. Your
vehicle may be higher to allow it to travel over rough terrain without
getting hung up or damaging underbody components.
The differences that make your vehicle so versatile also make it handle
differently than an ordinary passenger car.
Maintain steering wheel control at all times, especially in rough terrain.
Since sudden changes in terrain can result in abrupt steering wheel
motion, make sure you grip the steering wheel from the outside.
Do not grip the spokes.
Drive cautiously to avoid vehicle damage from concealed objects such as
rocks and stumps.
You should either know the terrain or examine maps of the area before
driving. Map out your route before driving in the area. To maintain
steering and braking control of your vehicle, you must have all four
wheels on the ground and they must be rolling, not sliding or spinning.
Driving In Special Conditions With All-Wheel Drive
All-Wheel Drive (AWD) vehicles are equipped for driving on sand, snow,
mud and rough roads and have operating characteristics that are somewhat
different from conventional vehicles, both on and off the highway.
When driving at slow speeds in deep sand under high outside
temperatures, use a low gear when possible. Lower gear operation will
maximize the engine and transmission cooling capability.
Under severe operating conditions, the A/C may cycle on and off to
protect overheating of the engine.
146All-Wheel Drive (If Equipped)
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Basic operating principles in special conditions
•Drive slower in strong crosswinds which can affect the normal steering
characteristics of your vehicle.
•Be extremely careful when driving on pavement made slippery by
loose sand, water, gravel, snow or ice.
If your vehicle goes off the edge of the pavement
•If your vehicle goes off the edge of the pavement, slow down, but
avoid severe brake application, ease the vehicle back onto the
pavement only after reducing your speed. Do not turn the steering
wheel too sharply while returning to the road surface.
•It may be safer to stay on the apron or shoulder of the road and slow
down gradually before returning to the pavement. You may lose
control if you do not slow down or if you turn the steering wheel too
sharply or abruptly.
•It often may be less risky to strike small objects, such as highway
reflectors, with minor damage to your vehicle rather than attempt a
sudden return to the pavement which could cause the vehicle to slide
sideways out of control or rollover. Remember, your safety and the
safety of others should be your primary concern.
If your vehicle gets stuck
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Turn the ignition to the lock
position and remove the key whenever you leave your vehicle.
WARNING:If the parking brake is fully released, but the brake
warning lamp remains illuminated, the brakes may not be
working properly. See your authorized dealer.
WARNING:Do not spin the wheels at over 35 mph (56 km/h).
The tires may fail and injure a passenger or bystander.
Note:Do not rock the vehicle if the engine is not at normal operating
temperature or damage to the transmission may occur.
Note:Do not rock the vehicle for more than a few minutes or damage to
the transmission and tires may occur or the engine may overheat.
If your vehicle gets stuck in mud or snow it may be rocked out by
shifting between forward and reverse gears, stopping between shifts, in a
steady pattern. Press lightly on the accelerator in each gear.
All-Wheel Drive (If Equipped)147
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