In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist); however, if 911 Assist is triggered,
SYNC tries to contact emergency services. If a connected phone is
damaged or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to dial
911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a pre-recorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators the vehicle location, and/or other details about the vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
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2. Follow the voice prompts to select your destination. Once your
destination is selected, your current vehicle location is uploaded and
a route based on current traffic conditions is calculated and sent
back to your vehicle. After the route download is complete, the
phone call is automatically ended. You then receive audible and visual
driving instructions as you travel toward your destination.
3. While on an active route, you can select or say “Route summary” or
“Route status” to view the Route Summary turn list or the Route
Status ETA. You can also turn voice guidance on or off, cancel the
route or update the route.
If you miss a turn, SYNC automatically asks if you want the route
updated. Just say, “Yes” when prompted and a new route will be
delivered to your vehicle.
Disconnecting from SYNC Services
1. Press and hold the phone button on the steering wheel.
2. Say “Good-bye” from the SYNC Services main menu.
SYNC Services quick tips
PersonalizingYou can personalize your Services feature to
provide quicker access to your most used or
favorite information. You can save address
points such as work or home. You can also
save favorite information like sports teams or
a news category. To learn more, log onto
www.SYNCMyRide.com.
Push to interruptPress the voice button at any time (while you
are connected to SYNC Services) to interrupt
a voice prompt or an audio clip (such as a
sports report), wait for the listening tone, and
say your voice command.
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Check every six months
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
Multi-point Inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Multi-point Inspection
Accessory drive belt(s) Half-shaft dust boots (if equipped)
Battery performance Horn operation
Clutch operation (if equipped) Radiator, cooler, heater and A/C hoses
Engine air filter Suspension component for leaks or
damage
Exhaust system Steering and linkage
Exterior lamps and hazard
warning system operationTires (including spare) for wear and
proper pressure
**
Fluid levels*; fill if necessary Windshield for cracks, chips or pits
For oil and fluid leaks Washer spray and wiper operation
*Brake, coolant recovery reservoir, manual and automatic transmission
(with an underhood dipstick), power steering (if equipped) and window
washer
**If your vehicle is equipped with a temporary mobility kit, check the tire
sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It’s a comprehensive way to perform a
thorough inspection of your vehicle. It’s your checklist that gives you
immediate feedback on the overall condition of your vehicle. You’ll know
what’s been checked, what’s okay, as well as those things that may
require future or immediate attention. The multi-point vehicle inspection
is one more way to keep your vehicle running great!
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Normal scheduled maintenance*
At every oil change
interval as indicated by
the information displayChange engine oil and filter.**
Rotate tires, inspect tire wear and measure
tread depth.
Perform multi-point inspection
(recommended).
Inspect automatic transmission fluid level
(if equipped with dipstick). Consult dealer for
requirements.
Inspect brake pads, shoes, rotors, drums,
brake linings, hoses and parking brake.
Inspect engine cooling system strength and
hoses.
Inspect exhaust system and heat shields.
Inspect rear axle and U-joints. Lubricate if
equipped with grease fittings (All-wheel drive
vehicles).
Inspect half-shaft boots (if equipped).
Inspect steering linkage, ball joints,
suspension, tie-rod ends, driveshaft and
U-joints. Lubricate if equipped with grease
fittings.
Inspect wheels and related components for
abnormal noise, wear, looseness or drag.
*Do not exceed one year or 10000 miles (16000 kilometers) between
service intervals.
**Reset your Intelligent Oil-Life Monitor after each engine oil and filter
change. See theInstrument Clusterchapter.
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Police interceptor equipped with an engine idle hour meter
Inspect frequently,
service as requiredReplace cabin air filter (if equipped).
Every 5000 miles
(8000 km)Inspect the brake system.
Lubricate control arm and steering ball joints if
equipped with grease fittings.
Rotate tires, inspect tires for wear and
measure tread depth.
Every 5000 miles
(8000 km) or six
months or as indicated
by time/mileage
calculation (see
description below)Change engine oil and filter.
*
Perform multi-point inspection.
Every 30000 miles
(48000 km)Change automatic transmission fluid.
Every 60000 miles
(96000 km)Replace spark plugs.
*Reset your Intelligent Oil-Life Monitor after each engine oil and filter
change. See theInstrument Clusterchapter.
ENGINE IDLE HOUR METER (IF EQUIPPED):
Your vehicle may be equipped with an idle meter to indicate how much
time the vehicle is idling in positionPorN.The meter is incorporated
with the vehicle odometer. Depressing the odometer-reset button once
displays the trip odometer (miles [kilometers] followed by a “T” for trip
odometer); depressing the odometer-reset button a second time displays
the idle meter (hours followed by an “H” for hours). The idle meter only
accumulates time when the vehicle is in positionPorN.Displayed time
is cumulative for the vehicle.It cannot be reset to zero.Police/Fleet
vehicles often experience long periods of idling, during which engine oil
continues to break down but distance is not accumulated on the
odometer.
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storage .....................................290
Joining two calls
(multiparty/conference call) ....332
Jump-starting your vehicle ......195
K
Keys .............................................68
positions of the ignition .........127
L
Lamps
bulb replacement
specifications chart ................252
headlamps, flash to pass ..........85
interior lamps .....................88–89
replacing bulbs .......................244
LATCH anchors ...........................28
Liftgate ........................................73
Lights, warning and indicator ....98
Loading instructions .................181
Load limits .................................174
Locks
childproof ..................................34
doors ..........................................69
Lubricant specifications ...........301
Lug nuts ....................................297
M
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................361
Message center .........................103
warning messages ...................106
Mirrors ...................................93, 95
fold away ...................................93side view mirrors (power) .......93
Motorcraft® parts .............254, 306
O
Octane rating ............................134
P
Pairing other phones ................329
Pairing your phone for the
first time ....................................328
Parking brake ............................154
Parts
(see Motorcraft® parts) ..........306
Passenger Occupant
Classification Sensor ...................50
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................340
Phone redial ..............................333
Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................358
Power distribution box
(see Fuses) ...............................208
Power door locks ........................69
Power mirrors .............................93
Powerpoint ................................123
Power steering ..........................170
fluid, checking and adding ....235
fluid, refill capacity ................301
fluid, specifications .................301
Power Windows ...........................91
Privacy information ..................325
Putting a call on/off hold .........332
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Starting a flex fuel vehicle .......129
Starting your vehicle ........127, 129
jump starting ..........................195
Steering wheel ............................77
controls ......................................77
tilting .........................................77
Supplemental Restraint System
(SRS) (see airbags) ....................48
SYNC® customer support ........324
SYNC® Services ........................348
T
Temperature control
(see Climate control) ...............113
Text messaging .........................335
Text messaging (sending,
downloading, deleting) .....336, 338
Tilt steering wheel ......................77
Tires ...........................266–267, 290
alignment ................................280
care ..........................................266
changing ..........................290–291
checking the pressure ............276
inflating ...................................274
label .........................................273
police vehicles ........................282
replacing ..................................278
rotating ....................................281
safety practices .......................280
sidewall information ...............269
snow tires and chains ............283
terminology .............................268
tire grades ...............................267
treadwear ........................267, 276Towing .......................182, 187–188
recreational towing .................188
trailer towing ..........................182
wrecker ....................................187
Traction control ........................155
Traffic, Directions and
Information ................................348
Transaxle
fluid, refill capacities ..............301
lubricant specifications ..........301
Transmission
fluid, checking and adding
(automatic) .....................231, 234
Trunk .....................................72, 74
remote release ..........................71
Turn signal ..................................87
U
USB port ....................................322
Using privacy mode ..................332
V
Vehicle health report ................346
Vehicle Identification Number
(VIN) ..........................................307
Vehicle loading ..........................174
Ventilating your vehicle ...........130
Voice commands in media
mode ..........................................352
Voice commands in phone
mode ..........................................329
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