2014 FORD MUSTANG bluetooth

Phone Issues
Issue Possible
Cause(s)Possible Solution(s)
I am having
trouble
connecting my
phone to SYNC.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Try deleting your device from
SYNC, deleting SYNC from your
device and trying again.
•Check the security and auto
accept/prompt always settings
relative to the SYNC Bluetooth
connection on your phone.
•Update your device’s software
firmware.
•Turn off the Auto phonebook
download setting.
Text messaging is
not working on
SYNC.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
SYNC®369
2014 05+ Mustang(197)
Owners Guide gf, 1st Printing, November 2012
USA(fus)

USB/Media Issues
Issue Possible
Cause(s)Possible Solution(s)
Bluetooth audio
does not stream.•Thisisa
phone-dependent
feature, OR
•The device is
not connected.Make sure the device is
connected to SYNC and that you
have pressed play on your
device.
SYNC does not
recognize music
that is on my
device.•Your music files
may not contain
the proper artist,
song title, album
or genre
information, OR
•The file may be
corrupted, OR
•The song may
have copyright
protection which
does not allow it
to play.•Make sure that all song details
are populated.
•Some devices require you to
change the USB settings from
mass storage to MTP class.
SYNC®371
2014 05+ Mustang(197)
Owners Guide gf, 1st Printing, November 2012
USA(fus)

Vehicle Health Report/Services (Traffic, Directions and
Information) Issues
Issue Possible
Cause(s)Possible Solution(s)
I am unable to
submit a report.•This could be
due to your
phone’s
compatibility, OR
•Bad signal
strength, OR
•Your phone
may not be
activated on the
website.•Update your mobile number
in your account on the website.
•Make sure you have full signal
strength and that your
Bluetoothvolume level has been
turned up.
•Try deleting your phone and
performing a clean pairing.
I heard a
commercial when
I tried to use
Traffic, Directions
and Information.•The phone in
use is not
activated, OR
•Your phone has
ID blocker active.•
This is a free feature, but you
must first register online to use
it.
•Turn off ID blocker on your
phone as the system recognizes
you by your phone number.
•Make sure the currently
connected phone is the same one
that is registered on your
SyncMyRide account.
SYNC®373
2014 05+ Mustang(197)
Owners Guide gf, 1st Printing, November 2012
USA(fus)

Display mode voice commands
“Night”
“Auto”
“Help”
STATUS BARS
The top status bar shows the
current mode, exterior temperature,
time and display icons if you have
enabled Bluetooth or other options.
The bottom status bar shows the
Home icon and may also show the
current driver and passenger
selected temperatures, fan speed and air flow direction, the current
mode being used, the Artist and Title of the currently playing CD, Artist
and Title for Jukebox and radio.
Note:As climate controls are vehicle-dependent, some vehicles may not
display climate readings in the status bar.
Customizing Your Home Screen
Depending on your vehicle’s option package and software, your screens
may vary in appearance from the screens shown in this section. Your
features may also be limited depending on your market. Check with your
authorized dealer for availability.
Press the house icon to access the home screen. Here you can:
•Save or view pictures.
•View your current audio and climate control settings.
•Display the audio visualizer.
You can split the screen in to two or three different sections, or you can
choose to have one main view.
•The left side displays an uploaded photo or the map screen.
•The right side can also display the uploaded photo. The upper right
panel only displays the current audio settings. The lower right panel
displays your vehicle’s climate settings or the visualizer.
Navigation System (If Equipped)383
2014 05+ Mustang(197)
Owners Guide gf, 1st Printing, November 2012
USA(fus)

Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................367
Message center ...........................99
display color ............................104
english/metric button .............104
MyColor display ......................104
system check button ..............104
warning messages ...........104, 114
Mirrors ...................................87, 89
side view mirrors (power) .......87
Motorcraft® parts .............260, 310
MyKey ..........................................58
N
Navigation end user license
agreement ..................................448
Navigation features ...................418
O
Octane rating ............................161
P
Pairing other phones ................341
Pairing your phone for the first
time ............................................341
Parental MyKey programming ...58
Parking brake ............................180
Parts (see Motorcraft®
parts) .........................................310
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................350
Phone redial ..............................345Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................365
POI categories ...........................428
Point of Interest (POI) .............428
Power distribution box
(see Fuses) ...............................231
Power door locks ........................65
Power mirrors .............................87
Powerpoint ................................152
Power steering ..........................192
Power Windows ...........................85
Privacy information ..................337
Putting a call on/off hold .........344
Q
Quick touch buttons .................436
R
Radio ..........................................122
CD-MP3 ...................................122
Radio reception .........................120
Radio voice commands .....392, 398
Rear view camera display ........187
Rear window defroster .....131, 133
Receiving a text message .........346
Recommendations for
attaching safety restraints for
children ........................................24
Relays ................................230–231
Remote entry system
illuminated entry ......................67
locking/unlocking doors ...........65
Index457
2014 05+ Mustang(197)
Owners Guide gf, 1st Printing, November 2012
USA(fus)