
Supported Media Players, Formats and Metadata Information
SYNC® is capable of hosting nearly any digital media player, including
iPod®, Zune™, Plays from device players, and most USB drives. Supported
audio formats include MP3, WMA, WAV and AAC.
You are also able to organize your indexed media from your playing device
by metadata tags. Metadata tags are descriptive software identifiers
embedded in the media files which provide information about the file.
If your indexed media files contain no information embedded in these
metadata tags, SYNC may classify the empty metadata tags asUnknown.
Media Menu Sources and Features
The User Device menu allows you to select your media source and how
to play your music (by artist, genre, shuffle, repeat, etc.).
1. Make sure your USB device is plugged in to your system.
2. Press the MEDIA hard button.
3. Select the User Device tab, then press Source repeatedly to cycle
through USB, BT Audio and Line In:
When you select: You can:
Music LibraryAccess SYNC’s many media features, such as:
Play All, Play Artists, Play Albums, Play
Tracks, Play Playlists, and Explore the USB.
Similar MusicPlay music similar to what is currently playing
from the USB port. The system uses the
metadata information of each song to compile
a playlist for you.
The system creates a new list of similar songs
and begins playing. The metadata tags must be
populated for this feature to include each track.
RepeatRepeat any song.
ShuffleRandomly play available media files in the
current playlist.
SettingsAccess Bluetooth Devices menu listings (add,
connect, set as primary, on/off, delete) as well
as Advanced menu listings (prompts,
languages, defaults, master reset, install
application and system information).
TextView additional information, if available.
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Accessing the Media Music Library
This menu allows you to select and play your media by artist, album,
genre, playlist, track, similar music or even to explore what is on your
USB device.
1. Make sure that your device is plugged into the USB port and is
turned on.
2. Press the MEDIA hard button.
3. Select the User Device tab, then press Source repeatedly until USB
appears.
4. Select Music Library.
If there are no media files to access, the display indicates there is no
media. If there are media files, you have the following options to scroll
through and select from:
When you select: You can:
Play AllPlay all indexed media (tracks) from your
playing device in flat file mode, one at a time
in numerical order.
ArtistsSort all indexed media by artist. Once
selected, the system lists and then plays all
artists and tracks alphabetically. If there are
less than 255 indexed artists, they are listed
alphabetically in flat file mode. If there are
more, they are categorized in alphabetical
categories.
AlbumsSort all indexed media by albums. If there are
less than 255 indexed albums, they are listed
alphabetically in flat file mode. If there are
more, they are organized into alphabetical
categories.
GenresSort indexed music by genre (category) type.
SYNC lists the genres alphabetically in flat file
mode. If there are more than 255, SYNC
automatically organizes them into alphabetical
categories.
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When you select: You can:
PlaylistsAccess your playlists (from formats, such as
ASX, .M3U, .WPL, .MTP.). The system lists
your playlists alphabetically in flat file mode.
If there are more than 255, they are organized
into alphabetical categories.
TracksSearch for and play a specific track which
has been indexed. SYNC lists your tracks
alphabetically in flat file mode. If there are
more than 255, SYNC automatically organizes
them into alphabetical categories.
Explore USBExplore all supported digital media on your
media device connected to the USB port.
You can only view media content which is
compatible with SYNC; other files saved are
not visible.
Bluetooth Audio
Your system allows you to stream audio over your vehicle’s
speakers from your connected, Bluetooth-enabled cellular
phone.
To access:
1. Make sure your paired phone is in streaming mode.
2. Press the MEDIA hard button.
3. Select the User Device tab, then press Source repeatedly until BT
Audio appears.
Line In (Auxiliary Input Jack)
Your system allows you to select and play music from your
portable music player over the vehicle’s speakers.
To access:
1. Make sure your paired phone is in streaming mode.
2. Press the MEDIA hard button.
3. Select the User Device tab, then press Source repeatedly until Line
In appears.
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USB/Media Issues
Issue Possible
Cause(s)Possible Solution(s)
I am having
trouble
connecting my
device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Make sure you are using the
manufacturer’s cable.
•Make sure the USB cable is
properly inserted into the device
and the vehicle’s USB port.
•Make sure that the device
does not have an auto-install
program or active security
settings.
SYNC does not
recognize my
device when I
turn on the car.This is a device
limitation.Make sure you are not leaving
the device in your vehicle
during very hot or cold
temperatures.
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AppLink Issues
Issue Possible
Cause(s)Possible Solution(s)
SYNC does not
find any mobile
apps that are on
my phone.•Your device
may not support
the AppLink
feature, OR
•The application
does not support
AppLink., OR
•If you have an
iPhone®, it may
not be plugged in,
OR
•Your phone
may not be
paired or
connected.•Check the website for
compatible devices and
applications.
•Make sure your device is
paired and connected. If you
have an iPhone®, make sure it
is plugged in using the USB and
that the application is running
in the foreground.
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opening the trunk .....................66
replacing the batteries .............56
Reverse sensing system ...........186
Roadside assistance ..................216
S
Safety Belt Maintenance ............42
Safety belts (see Safety
restraints) ....................................35
Safety defects, reporting ..........229
Safety information ....................337
Safety restraints ....................35–36
Belt-Minder® ............................39
extension assembly ..................38
for adults .............................35–36
for children ...............................24
safety belt maintenance ...........42
seat belt maintenance ..............42
warning light and chime ..........39
Safety restraints - LATCH
anchors ........................................28
Safety seats for children ............24
Safety Compliance
Certification Label ....................311
Satellite Radio ...................122, 402
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............323
SD card ......................................418
Seat belts (see Safety
restraints) ....................................35
Seats ..........................................145
child safety seats ......................24
front seats .......................142–143heated ......................................144
second row seats ....................145
SecuriLock passive anti-theft
system ..........................................70
Selecting your media source
(USB, Line in, BT audio) .........364
Setting a destination ................418
Setting the clock .......................122
SIRIUS® satellite
radio ...........................122, 399, 418
SIRIUS satellite radio voice
commands .................................401
SIRIUS Travel Link ...................414
SOS Post Crash Alert .................46
Spark plugs,
specifications .....................305, 310
Specification chart,
lubricants ...................................306
Stability system .........................183
Starting your vehicle ................155
jump starting ..........................218
Status bars ................................383
Steering wheel ............................75
controls ......................................75
tilting .........................................75
Sunshade .....................................91
Supplemental Restraint System
(SRS) (see airbags) ....................46
Supported media file types ......364
SYNC® AppLink™ ...................360
SYNC® customer support ........336
SYNC® Services ........................357
System overview ...............377, 380
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T
Temperature control
(see Climate control) .......131, 133
Temporary mobility kit .............295
Text messaging .........................346
Text messaging (sending,
downloading, deleting) .....347–348
Tilt steering wheel ......................75
Tires ...................................269, 289
alignment ................................282
care ..........................................269
changing ..........................289, 291
checking the pressure ............278
inflating ...................................276
label .........................................275
replacing ..................................280
rotating ....................................283
safety practices .......................282
sidewall information ...............271
snow tires and chains ............284
spare tire .................................289
Temporary mobility kit ..........295
terminology .............................270
tire grades ...............................270
treadwear ........................269, 278
Touchscreen features
(climate) ....................................412
Towing .......................201, 205–206
recreational towing .................206
trailer towing ..........................201
wrecker ....................................205
Traction control ........................181
Traction-lok rear axle ...............176Traffic, Directions and
Information ................................357
Transmission
automatic operation ...............169
brake-shift interlock (BSI) ....171
fluid, checking and adding
(automatic) .............................248
fluid, checking and adding
(manual) .................................248
fluid, refill capacities ..............306
lubricant specifications ..........306
Troubleshooting ........................438
Trunk ...........................................69
remote release ....................66, 68
Turn signal ..................................84
U
USB port ............................127, 362
Using privacy mode ..................344
V
Vehicle health report ................355
Vehicle Identification
Number (VIN) ...........................310
Vehicle loading ..........................194
Ventilating your vehicle ...........157
Visor storage system ..................91
Voice commands in media
mode ..........................................363
Voice commands in phone
mode ..........................................342
Voice recognition ......................385
Index459
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