Downloaded from www.Manualslib.com manuals search engine •After the delivery of the introductorymessage the voice line opens so thatyou can speak hands-free with theemergency operator.
•When the line is connected, you mustbe prepared to provide your name,phone number and locationinformation immediately.
Note:While the system providesinformation to the emergency operator, thesystem plays a message letting you knowit is sending important information. It thenlets you know when the line is open to starthands-free communication.
Note:During an Emergency Assistance call,an emergency priority screen appears whichcontains vehicle GPS coordinates whenavailable.
Note:It is possible that GPS locationinformation is not available at the time ofthe crash; in this case, EmergencyAssistance will still attempt to place anemergency call.
Note:It is possible that the emergencyservices will not receive the GPScoordinates; in this case, hands-freecommunication with an emergency operatoris available.
Note:The emergency operator may alsoreceive information from the cellularnetwork such as cell phone number, cellphone location and cell phone carrier nameindependent from SYNC EmergencyAssistance.
Emergency Assistance may not work if:
•Your cell phone or EmergencyAssistance hardware sustains damagein the crash.
•The vehicle battery or the system hasno power.
•A crash ejects your cell phone fromyour vehicle.
•You do not have a valid and registeredSIM card with credit in your cell phone.
•You are in a European country or regionwhere the SYNC Emergency Assistancecannot place the call. Visit the regionalFord website for details.
Important Information about theEmergency Assistance Feature
Emergency Assistance does not currentlycall emergency services in the followingmarkets: Albania, Belarus, Bosnia andHerzegovina, Macedonia, Netherlands,Ukraine, Moldova and Russia.
Visit the regional Ford website for thelatest details.
Emergency Assistance Privacy Notice
When you switch on EmergencyAssistance, it may disclose to emergencyservices that your vehicle has been in acrash involving the deployment of anairbag or activation of the fuel pump shutoff. This feature has the capability todisclose your location information to theemergency operator or other details aboutyour vehicle or crash to provide the mostappropriate emergency services.
If you do not want to disclose thisinformation, do not switch on the feature.
SYNC AppLink
The system enables voice and manualcontrol of SYNC AppLink enabledsmartphone apps. Once an app is runningthrough AppLink, you can control mainfeatures of the app through voicecommands and manual controls.
Note:You must pair and connect yoursmartphone to SYNC to access AppLink.
Note:iPhone users need to connect thephone to the USB port.
Note:Android users need to connect thephone to SYNC using Bluetooth.
323Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™
Downloaded from www.Manualslib.com manuals search engine App Status
You can view the current status of an app
in the settings menu. There are threepossible statuses:
Description and ActionMessage
The system has detected a new app requiring authorizationor a general permissions update is required.Update needed
No update is required.Up-to-date
The system is trying to receive an update.Updating...
Options in the settings menu:
Description and ActionMessage
If an update is required and you want to manually requestthe update, for example when you are in a Wi-Fi hotspot.Request Update
Select this option to disable automatic updates.Disable Updates
App Permissions
Permissions are divided by groups. You cangrant these group permissions individually.You can change a permission group statusany time when not driving, by using thesettings menu.
When you launch an app using SYNC, thesystem may ask you to grant certainpermissions, for example:
•To allow your vehicle to provide vehicleinformation to the app including, butnot limited to: Fuel level, fuelconsumption, engine speed, batteryvoltage, odometer, VIN, externaltemperature, gear position, tirepressure, ambient temperature, dateand time.
•To allow your vehicle to provide drivingcharacteristic information, including,but not limited to: MyKey, seat beltstatus, engine speeds, braking events,brake pedal switch, acceleration,accelerator pedal position, clutch pedalswitch, trip length, trip time, trip cost,percent engine on time, and percent oftime at speed.
326Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™
Downloaded from www.Manualslib.com manuals search engine In the event of a collision which deploysan airbag or activates the fuel pumpshut-off, the system may contact theemergency services (including call center)through a paired and connected mobilephone. The emergency services operatorcontacts the relevant police agency andestablishes communication among threeparties (you, call center and the policeagency). In the end, the local police agencycoordinates the rescue.
Note:In case of an emergency, EmergencyAssistance, as a means of communicationaid, can help you contact specific rescuedepartments of public security. EmergencyAssistance does not implement the rescueoperations. The local public securitydepartment deploys specific rescueoperations according to the actual situation.
See Supplementary Restraints System(page 27). Important informationregarding airbag deployment is in thischapter.
See Roadside Emergencies (page 224).Important information regarding the fuelpump shut-off is in this chapter.
Setting Emergency Assistance On
If your vehicle is equipped withNavigation, touch the I (Information)button to access these features. If yourvehicle is not equipped withNavigation, touch the corner of thetouchscreen with the green tab. Thenselect:
Menu Item
Apps
Emergency Assistance
On
Display Options
If you switch on this feature, a confirmationmessage appears in the display when yourcell phone connects and your vehiclestarts.
If you switch off this feature, the dialogallows you to set a reminder.
Off with reminder provides a display andvoice reminder when your cell phoneconnects and your vehicle starts.
Off without reminder provides a displayreminder only without a voice reminderwhen your cell phone connects.
To make sure that Emergency Assistanceworks correctly:
•The system must have power and beworking correctly at the time of thecrash and during feature activation anduse.
•You must switch on the feature beforea crash.
•You must have a cell phone connectedto the system.
•In certain countries, it may benecessary to have a valid andregistered SIM card with credit in orderto place and maintain an emergencycall.
•A connected cell phone must have theability to make and maintain anoutgoing call at the time of the crash.
•A connected cell phone must haveadequate network coverage, batterypower and signal strength.
•Your vehicle must have battery power.
385Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2
Downloaded from www.Manualslib.com manuals search engine Note:This feature only works in a Europeancountry or region where SYNC EmergencyAssistance can call the local emergencyservices. Visit the regional Ford website fordetails.
In the Event of a Crash
Note:Not every crash deploys an airbag ortriggers the fuel pump shut off (which mayturn on Emergency Assistance). However,if Emergency Assistance is triggered thesystem tries to contact the emergencyservices. If a connected cell phone sustainsdamage or loses connection to the system,it searches for and tries to connect to anyavailable previously paired cell phone. Thesystem attempts to dial 112.
Before making a call:
•If you do not cancel the call and SYNCmakes a successful call, anintroductory message plays for theemergency operator. After thismessage, there is hands-freecommunication between your vehicle'soccupants and the operator.
•The system provides a short windowof time (approximately 10 seconds) tocancel the call. If you do not cancel thecall, the system attempts to dial 112.
•The system plays a message lettingyou know when it attempts to make anemergency call. You can cancel the callby selecting the relevant button or bypressing the end call button on thesteering wheel.
During a call:
•Emergency Assistance uses yourvehicle GPS or cellular networkinformation when available todetermine the most appropriatelanguage to use.
•The language the system uses tointeract with the occupants of yourvehicle may differ from the languageused to deliver information to theemergency operator.
•After the delivery of the introductorymessage the voice line opens so thatyou can speak hands-free with theemergency operator.
•When the line is connected, you mustbe prepared to provide your name,phone number and locationinformation immediately.
Note:While the system providesinformation to the emergency operator, thesystem plays a message letting you knowit is sending important information. It thenlets you know when the line is open to starthands-free communication.
Note:During an Emergency Assistance call,an emergency priority screen appears whichcontains vehicle GPS coordinates whenavailable.
Note:It is possible that GPS locationinformation is not available at the time ofthe crash; in this case, EmergencyAssistance will still attempt to place anemergency call.
Note:It is possible that the emergencyservices will not receive the GPScoordinates; in this case, hands-freecommunication with an emergency operatoris available.
386Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2
Downloaded from www.Manualslib.com manuals search engine Note:The emergency operator may alsoreceive information from the cellularnetwork such as cell phone number, cellphone location and cell phone carrier nameindependent from SYNC EmergencyAssistance.
Emergency Assistance may not workif:
•Your cell phone or EmergencyAssistance hardware sustains damagein the crash
•The vehicle battery or the system hasno power.
•A crash ejects your cell phone fromyour vehicle.
•You do not have a valid and registeredSIM card with credit in your cell phone.
•You are in a European country or regionwhere the SYNC Emergency Assistancecannot place the call. Visit the regionalFord website for details
Important Information about theEmergency Assistance Feature
Emergency Assistance does not currentlycall emergency services in the followingmarkets: Albania, Belarus, Bosnia andHerzegovina, Macedonia, Netherlands,Ukraine, Moldova and Russia.
Visit the regional Ford website for latestdetails.
Emergency Assistance Privacy Notice
When you switch on EmergencyAssistance, it may disclose to emergencyservices that your vehicle has been in acrash involving the deployment of anairbag or activation of the fuel pump shutoff. This feature has the capability todisclose your location information to theemergency operator or other details aboutyour vehicle or crash to provide the mostappropriate emergency services.
If you do not want to disclose thisinformation, do not switch on the feature.
Where Am I?
For vehicle location and information select:
Action and DescriptionMenu Item
Information
Help
Then select:
View your vehicle's current location, if yourvehicle is equipped with navigation. If yourvehicle is not equipped with navigation, youdo not see this button.
Where Am I?
387Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2
Downloaded from www.Manualslib.com manuals search engine Menu Item
Latitude/Longitude
Edit Route
Cancel Route
To set your destination, enter thenecessary information into the highlightedtext fields (in any order).
For an address destination entry, press:
Action and DescriptionMenu Item
Pressing the this button makes the addresslocation appear on the map.Go
To choose a previous destination, press:
Action and DescriptionMenu Item
The last 20 destinations you have selectedappear.Previous Destinations
Once you have chosen you destination press:
Action and DescriptionMenu Item
To make this your destination. You can also choose to set thisas a waypoint (have the system route to this point on the wayto your current destination) or save it as a favorite. You canthen choose your route from three different options.
Set as Dest
Uses the fastest moving roadspossible.Fastest Route
Uses the shortest distance possible.Shortest Route
Uses the most fuel-efficient route.Eco Route
Your pre-set selections are considered when your route iscalculated. For more information on these selections, seeSetting Your Navigation Preferences later in this chapter.
Avoid Areas
391Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2
Downloaded from www.Manualslib.com manuals search engine To begin navigation press:
Action and DescriptionMenu Item
You can cancel the route or have thesystem demo the route for you.Start Route
During route guidance, you can press thetalking bubble icon that appears in theupper right navigation corner (green bar) ifyou want the system to repeat route guid-ance information. When the system repeatsthe last guidance instruction, it updates thedistance to the next guidance instruction,since it detects when the vehicle is moving.
To set route preferences press:
Action and DescriptionMenu Item
In route preferences you can to set prefer-ences like avoiding motorways, tollroads,ferries and car trains or tunnels.
Route Prefs
Note:If your vehicle is on a recognized roadand you do not press the Start Routebutton, the system defaults to the FastestRoute option and begins guidance.
Michelin Travel Guide
The Michelin travel guide is a service whichprovides additional information aboutcertain places of interests (POI) such asrestaurants, hotels and touristic sites (ifavailable).
If you have paired your phone with thesystem, you can press the phone buttonto directly establish a call with the selectedPOI.
Note:Not all features are available in alllanguages and countries.
Point of Interest (POI) Categories
Main categories
Fuel Station
Parking
Food, Drink and Dining
Automotive
Travel and Transportation
Shopping
Financial
Entertainment & Arts
Emergency
Recreation & Sports
Community
392Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2
Downloaded from www.Manualslib.com manuals search engine ELECTROMAGNETIC
COMPATIBILITY
WARNINGS
Your vehicle has been tested andcertified to legislations relating toelectromagnetic compatibility(72/245/EEC, UN ECE Regulation 10 orother applicable local requirements). It isyour responsibility to make sure that anyequipment you have fitted complies withapplicable local legislations. Have anyequipment fitted by an authorized dealer.
WARNINGS
The radio frequency transmitterequipment, for example cellulartelephones and amateur radiotransmitters, may only be fitted to yourvehicle if they keep to the parametersshown in the table below. There are nospecial provisions or conditions forinstallations or use.
Do not mount any transceiver,microphones, speakers, or any otheritem in the deployment path of theairbag system.
Do not fasten antenna cables tooriginal vehicle wiring, fuel pipes andbrake pipes.
Keep antenna and power cables atleast 3.9 in (10 cm) from anyelectronic modules and airbags.
408Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingAppendices