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Downloaded from www.Manualslib.com manuals search engine Voice command
Browse
Next Track
Pause
Say the name of what you would like to listen to such asa band, song, album or playlist.Play
Similar Music
Help
Supported Media Players, Formatsand Metadata Information
SYNC is capable of hosting nearly anydigital media player, including iPod,Zune™, plays from device players, andmost USB drives. Supported audio formatsinclude MP3, WMA, WAV and AAC.
It is also able to organize your indexedmedia from your playing device bymetadata tags. Metadata tags, which aredescriptive software identifiers embeddedin the media files, provide informationabout the file.
If your indexed media files contain noinformation embedded in these metadatatags, SYNC may classify the emptymetadata tags as unknown.
In order to playback video from your iPodor iPhone, you must have a specialcombination USB/RCA composite videocable (which you can buy from Apple).When you connect the cable to your iPodor iPhone, plug the other end into both theRCA jacks and the USB port.
Bluetooth Audio
The system allows you to stream audioover your vehicle's speakers from yourconnected, Bluetooth-enabled cell phone.
To access, press the lower left corneron the touchscreen, then select:
Message
BT Stereo
Bluetooth Audio Voice Commands
The voice system allows you to controlyour media with a simple voice command.For example to change songs, press thevoice button and follow the systemprompts.
A/V Inputs
WARNINGS
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommend
373Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2

Downloaded from www.Manualslib.com manuals search engine Menu ItemItem
PhoneA
Quick DialB
PhonebookC
Call HistoryD
MessagingE
SettingsF
Hands-free calling is one of the mainfeatures of SYNC. Once you pair your cellphone, you can access many options usingthe touchscreen or voice commands. Whilethe system supports a variety of features,many are dependent on your cell phone’sfunctionality.
At a minimum, most cell phones withBluetooth wireless technology support thefollowing functions:
•Answering an incoming call.
•Ending a call.
•Dialing a number.
•Call waiting notification.
•Caller ID.
Other features, such as text messagingusing Bluetooth and automatic phonebookdownload, are phone-dependent features.To check your phone’s compatibility, seeyour phone’s user manual or the local Fordwebsite.
Pairing Your Cell Phone for theFirst Time
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any handheld devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
The first thing you must do to use thephone features of SYNC is to pair yourBluetooth-enabled cell phone with SYNC.This allows you to use your cell phone in ahands-free manner.
Touch the upper left corner of the touchscreen:
Action and DescriptionMenu Item
Add phone
Follow the on-screen instructions.Find SYNC
376Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2

Downloaded from www.Manualslib.com manuals search engine Action and DescriptionMenu Item
Make sure that Bluetooth is set to On and that your cell phoneis in the correct mode. See your cell phone’s manual ifnecessary.Select SYNC and a six-digit PIN appears on your device.If you are prompted to enter a PIN on your device, it does notsupport Secure Simple Pairing. To pair, enter the PINdisplayed on the touchscreen. Skip the next step.When prompted on your cell phone’s display, confirm thatthe PIN provided by SYNC matches the PIN displayed on yourcell phone.The display indicates when the pairing is successful.SYNC may prompt you with more cell phone options. Formore information on your cell phone's capability, see yourcell phone's manual and visit the website.
Pairing Subsequent Cell Phones
Make sure that Bluetooth is set to On andthat your cell phone is in the correct mode.See your device's manual if necessary.
To pair a subsequent cell phone, select:
Action and DescriptionMenu Item
Phone
Settings
Bluetooth Devices
Add Device
Follow the on-screen instructions.Find SYNCMake sure that Bluetooth is set to On and that your cell phoneis in the correct mode. See your cell phone’s manual ifnecessary.Select SYNC and a six-digit PIN appears on your device.If you are prompted to enter a PIN on your device, it does notsupport Secure Simple Pairing. To pair, enter the PINdisplayed on the touchscreen. Skip the next step.When prompted on your cell phone’s display, confirm thatthe PIN provided by SYNC matches the PIN displayed on yourcell phone.The display indicates when the pairing is successful.
377Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2

Downloaded from www.Manualslib.com manuals search engine Action and DescriptionMenu Item
Touch this button to accessand call any contacts in yourpreviously downloadedphonebook. The systemplaces the entries in alpha-betical categories summar-ized at the top of the screen
Phone-book
To turn on contact picturesettings, if your devicesupports this feature, select:
Phone
Settings
Manage Phonebook
Display Photos from Phone-book
Certain smartphones maysupport transferring streetaddresses when listed withphonebook contact informa-tion. If your cell phonesupports this feature, youcan select and use theseaddresses as destinationsand save them as favorites.
Note: This is a cell phone-dependent feature. If yourcell phone does not supportdownloading call historyusing Bluetooth, SYNC keepstrack of calls made with theSYNC system.
CallHistory
After you connect yourBluetooth-enabled cellphone to SYNC, you canaccess any previously dialed,received or missed calls. Youcan also choose to savethese to:
Action and DescriptionMenu Item
Quick DialFavorites
Send text messages usingthe touchscreen. See TextMessaging later in thissection.
Messaging
Touch this button to accessvarious phone settings, forexample turning Bluetoothon and off, managing yourphonebook and more. SeePhone Settings later in thissection
Settings
Text Messaging
Note:Downloading and sending textmessages using Bluetooth are cellphone-dependent features.
Note:Certain features in text messagingare speed-dependent and not availablewhen your vehicle is traveling at speeds over5.0 mph (8 km/h).
Note:SYNC does not download read textmessages from your cell phone.
You can send and receive text messagesusing Bluetooth, read them aloud andtranslate text messaging acronyms, forexample LOL.
Touch the top left corner of the display,then select:
Menu Item
Phone
Messaging
Then any of the following:
Listen (speaker icon)
Dial
Send Text
379Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2

Downloaded from www.Manualslib.com manuals search engine Menu Item
View
Delete
Delete All
Composing a Text Message
Note:This is a speed-dependent feature.It is unavailable when your vehicle istraveling at speeds over 5 mph (8 km/h).
Note:Downloading and sending textmessages using Bluetooth are cellphone-dependent features.
To compose and send a text message, select:
Action and DescriptionMenu Item
Phone
Messaging
Enter a cell phone number or choose from your phonebook.Send Text
Allows you to customize the pre-defined message or createa message on your own.Edit Text
Sends the message as it is.Send
You can then preview the message, verifythe recipient as well as update themessage list, and send it to a connecteddevice, for example a USB drive.
Text Message Options
Messages
I’ll call you back in a few minutes.
I just left, I’ll be there soon.
Can you give me a call?
I’m on my way.
I’m running a few minutes late.
I’m ahead of schedule, so I’ll be thereearly.
Messages
I’m outside.
I’ll call you when I get there.
OK
Yes
No
Thanks
Stuck in traffic.
Call me later.
LOL
380Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2

Downloaded from www.Manualslib.com manuals search engine Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays apop-up with the caller name and ID, if supported by your cell phone. You can select:
Action and DescriptionMenu Item
To view the text message.View
For SYNC to read the message to you.Listen
To call the contact.Dial
To exit the screen.Ignore
Phone Settings
To enter the phone settings menu select:
Action and DescriptionMenu Item
Phone
Settings
Then any of the following:
Connect, disconnect, add or delete a device, as well as saveit as a favorite.Bluetooth Devices
To turn Bluetooth off or on.Bluetooth
If you want all calls to go directly to your voicemail and notring in the vehicle. When this feature is on, text messagenotifications do not ring inside the cabin either.
Do Not Disturb
Switch the Emergency Assistance feature on or off. SeeInformation (page 383).Emergency Assistance
Select the ring tone you want to hear when you receive a call.Choose from possible system ring tones, your currently pairedcell phone’s ring tone, a beep, text-to-speech or a silentnotification.
Phone Ringer
Select a text message notification, if supported by your cellphone. Choose from possible system alert tones, text-to-speech or silent.
Text Message Notifica-tion
381Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2

Downloaded from www.Manualslib.com manuals search engine Press Notifications, and then choose from any of the following services:
Action and DescriptionMenu Item
The complete messageView
The messageDelete
MessagesDelete All
This screen displays any system messages(such as an SD card fault).
Note:The system alerts you to anymessages by turning the information iconyellow. After you read or delete themessages, the icon returns to white.
Calendar
If your vehicle is equipped withNavigation, touch the I(Information) button to accessthese features. If your vehicle is notequipped with Navigation, touch the cornerof the touchscreen with the green tab.
Press Calendar. You can view the currentcalendar by day, week or month.
Emergency Assistance (If Equipped)
WARNINGS
For this feature to work, your mobilephone must be Bluetooth capableand compatible with the system.
Always place your mobile phone ina secure location inside your vehicle.Failure to do so may cause seriousinjury to someone or damage the phonewhich could prevent Emergency Assistancefrom working correctly.
Unless the Emergency Assistancesetting is set to on prior to a collision,the system will not attempt to placean emergency call which could delay theresponse time, potentially increasing therisk of serious injury or death. Do not wait
WARNINGS
for Emergency Assistance to make anemergency call if you can do it yourself.Dial emergency services immediately toavoid a delayed response time. If you donot hear Emergency Assistance within fiveseconds of the crash, the system or cellphone may be damaged or non-functional.
Note:Before setting the feature on, pleaseread the important notice about theEmergency Assistance feature and theEmergency Assistance privacy notice laterin this section for important information.
Note:When you switch EmergencyAssistance on or off, the setting apply to allpaired mobile phones. If you switchEmergency Assistance off and a previouslypaired phone connects when you switch theignition on, either a voice message plays, adisplay message or icon is shown, or both.
Note:Note: Every mobile phone operatesdifferently. While Emergency Assistanceworks with most mobile phones, somemobile phones may experience difficultiesusing this feature.
384Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2

Downloaded from www.Manualslib.com manuals search engine Cell phone issues
Possible solutionPossible causeIssue
Try pushing your phonebook contacts toSYNC by selecting the option to add.
Limitations on your cellphone's capability.
The systemsays "Phone-book down-loaded" but mySYNC phone-book is empty oris missingcontacts.
If the missing contacts are stored on yourSIM card, try moving them to your cellphone's memory.
Remove any pictures or special ring tonesassociated with the missing contact.
You must switch on your cell phone andthe automatic phonebook downloadfeature on SYNC.
Check your cell phone's compatibility.This is a cell phone-dependent feature.
I am havingtroubleconnecting mycell phone toSYNC.
Try switching off your cell phone, resettingit or removing the battery, then trying again.
Possible cell phonemalfunction.
Try deleting your device from SYNC anddeleting SYNC from your device, then tryingagain.
Always check the security and auto acceptprompt settings relative to the SYNCBluetooth connection on your cell phone.
Update your cell phone's firmware.
Switch off the auto download setting.
Check your cell phone's compatibility.This is a cell phone-dependent feature.
Text messagingis not workingon SYNC.
Try switching off your cell phone, resettingit or removing the battery, then trying again.Possible cell phonemalfunction.
iPhone•Go to your cell phone's Settings.
•Go to the Bluetooth Menu.
•Make sure the connection status showsNot Connected.
•Press the blue circle to enter the nextmenu.
•Turn on Show Notifications.
•Turn on Sync Contacts.
401Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2