2014 FORD FUSION HYBRID radio

In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate.Potential station issues
ActionCauseIssues
No action required. This is a
broadcast issue.This is poor time alignment
by the radio broadcaster.Echo, stutter, skip or repeat
in audio.
Increase or decrease in
audio volume.
No action required. The
reception issue may clear up
as you continue to drive.The radio is shifting between
analog and digital audio.Sound fading or blending in
and out.
No action required. This is
normal behavior. Wait until
the audio is available.The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is avail-
able.There is an audio mute
delay when selecting HD2 or
HD3, multicast preset or
Direct Tune .
No action required. The
station is not available in
your current location.The previously stored
multicast preset or direct
tune is not available in your
current reception area.Cannot access HD2 or HD3
multicast channel when
recalling a preset or from a
direct tune.
Fill out the station issue
form at website listed
below. *
Data service issue by the
radio broadcaster.Text information does not
match currently playing
audio.
Fill out the station issue
form at website listed
below. *
Data service issue by the
radio broadcaster.There is no text information
shown for currently selected
frequency.
No action required. This is
normal behavior.Pressing Scan disables
HD2-HD7 channel search.HD2-HD7 stations not found
when Scan is pressed.*
http://www.ibiquity.com/automotive/report_radio_station_experiences
309Audio System

HD Radio Technology manufactured under
license from iBiquity Digital Corp. U.S. and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not
responsible for the content sent using HD
Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion.
SATELLITE RADIO (IF EQUIPPED)
SIRIUS® broadcasts a variety of music,
news, sports, weather, traffic and
entertainment satellite radio channels. For
more information and a complete list of
SIRIUS satellite radio channels, visit
www.siriusxm.com in the United States,
www.sirius.ca in Canada, or call SIRIUS at
1-888-539-7474.
Note: This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
Satellite Radio Reception Factors Potential satellite radio reception issues
For optimal reception performance, keep the antenna
clear of snow and ice build-up and keep luggage and other
material as far away from the antenna as possible.Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with your reception.Terrain
When you pass a ground-based broadcast-repeating
tower, a stronger signal may overtake a weaker one and
the audio system may mute.Station overload
Your display may show ACQUIRING . . . to indicate the
interference and the audio system may mute.Satellite radio signal interfer-
ence
SIRIUS® Satellite Radio Service Note: SIRIUS reserves the unrestricted right
to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Ford Motor Company shall not be
responsible for any such programming
changes. E142593
310Audio System

SIRIUS satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SIRIUS satellite radio system includes
hardware and a limited subscription term,
which begins on the date of sale or lease
of your vehicle. See an authorized dealer
for availability. For more information on extended
subscription terms (a service fee is
required), the online media player and a
complete list of SIRIUS satellite radio
channels, and other features, please visit
www.siriusxm.com in the United States,
www.sirius.ca in Canada, or call SIRIUS at
1-888-539-7474.
Satellite Radio Electronic Serial
Number (ESN) You need your ESN to activate, modify or
track your satellite radio account. When in
satellite radio mode, press Options .
Troubleshooting Possible actionConditionRadio display
No action required. This
message should disappear
shortly.Radio requires more than
two seconds to produce
audio for the selected
channel.Acquiring
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.There is an internal module
or system failure present.Sat Fault/SIRIUS system
failure
Tune to another channel or
choose another preset.The channel is no longer
available.Invalid Channel
Contact SIRIUS at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.Your subscription does not
include this channel.Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle
antenna.No Signal
No action required. The
process may take up to
three minutes.Update of channel
programming in progress.Updating
311Audio System

Possible actionConditionRadio display
Contact SIRIUS at 1-888-
539-7474 to resolve
subscription issues.Your satellite service is no
longer available.Call SIRIUS 1-888-539-7474
Use the channel guide to
turn off the Lock or Skip
function on that station.All the channels in the
selected category are either
skipped or locked.None found. Check Channel
Guide.
No action required.SIRIUS has updated the
channels available for your
vehicle.Subscription Updated
AUXILIARY INPUT JACK WARNINGS
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
For safety reasons, do not connect
or adjust the settings on your
portable music player while your
vehicle is moving.
Store the portable music player in a
secure location, such as the center
console or the glove box, when your
vehicle is moving. Hard objects may
become projectiles in a collision or sudden
stop, which may increase the risk of serious
injury. The audio extension cable must be
long enough to allow the portable music
player to be safely stored while your
vehicle is moving. E149149
The auxiliary input jack allows you to
connect and play music from your portable
music player through your vehicle speakers.
You can use any portable music player
designed for use with headphones. Your
audio extension cable must have male
1/8th-inch (3.5 millimeter) connectors at
each end.
1. Switch off the engine, radio and
portable music player. Set the parking
brake and put the transmission in
position P (vehicle with an automatic
transmission) or neutral (vehicle with
a manual transmission).
2. Plug the extension cable from the
portable music player into the auxiliary
input jack.
3. Switch the radio on. Select either a
tuned FM station or a CD.
4. Adjust the volume as desired.
312Audio System

• When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Consult your
authorized dealer for specific weight
information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems —
such as two-way radios, telephones
and theft alarms - that are equipped
with radio transmitters. Any such
equipment installed in your vehicle
should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by a qualified service
technician.
• Mobile communications systems may
harm the operation of your vehicle,
particularly if they are not properly
designed for automotive use.
• To avoid interference with other vehicle
functions, such as anti-lock braking
systems, amateur radio users who
install radios and antennas onto their
vehicle should not locate the amateur
radio antennas in the area of the
driver's side hood.
• Any non-Ford custom electrical or
electronic accessories or components
that are added to the vehicle by the
authorized dealer or the owner, may
adversely affect battery performance
and durability, and may also adversely
affect the performance of other
electrical systems in the vehicle.
315Accessories

Pairing a Phone for the First Time Note: SYNC can support downloading up
to approximately 1000 entries per
Bluetooth-enabled cellular phone.
Note: Make sure to switch on the ignition
and the radio. Put the transmission in
position P (automatic transmission) or
neutral with the parking brake applied
(manual transmission).
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
1. Press the phone button. When the
display indicates there is no phone
paired, press OK .
2. When Find SYNC appears in the
display, press OK .
3. Put your phone into Bluetooth
discovery mode. See your device's
manual if necessary.
4. When prompted on your phone's
display, enter the six-digit PIN provided
by SYNC in the radio display. The
display indicates when the pairing is
successful.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
downloading your phonebook.
Pairing Subsequent Phones
Note: Make sure to switch on the ignition
and the radio. Put the transmission in
position P (automatic transmission) or
neutral with the parking brake applied
(manual transmission). Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Press the phone button, and then scroll
to System Settings. Press OK .
2. Scroll to Bluetooth Devices. Press OK .
3. Scroll to Add Bluetooth Device. Press
OK .
4. When Find SYNC appears in the
display, press OK .
5. Put your phone into Bluetooth
discovery mode. See your phone's
manual if necessary.
6. When prompted on your phone's
display, enter the six-digit PIN provided
by SYNC in the radio display. The
display indicates when the pairing is
successful.
The system then prompts with questions,
such as if you would like to set the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) or download
your phone book.
Phone Voice Commands "PHONE"
"Call " 1,2
"Call at home" 1,2
"Call at work" 1,2
"Call in office" 1,2
"Call on mobile OR cell" 1,2
"Call on other" 1,2
"Call history incoming" 2
"Call history missed" 2
324SYNC™

You can:If you select:
Press OK and scroll to toggle between On and Off. Make
a selection, and then press OK .
Setting Bluetooth to off disconnects all Bluetooth devices
and turns off all Bluetooth features.
Delete a paired phone.Delete Device
Press OK and scroll to select the device. Press OK to
confirm.
Delete all previously paired phones (and all information
originally saved with those phones).Delete All Devices
Press OK to select.
Exit the current menu.Return *
This is a speed-dependent feature. **
You can only connect one device at a time. When another phone is connected, the
previous one is disconnected.
Advanced
The Advanced menu allows you to access
and set prompts, languages, defaults,
perform a master reset, install an
application and view system information. 1. Press the phone button to enter the
phone menu
2. Scroll to System Settings. Press OK .
3. Scroll to Advanced. Press OK .
4. Scroll to select from the following
options: You can:If you select:
Get help from SYNC by using questions, helpful hints or
asking you for a specific action. To turn these prompts on
or off:Prompts
1. Press OK to select and scroll to select between On and
Off.
2. Press OK when the desired selection appears in the
display. SYNC takes you back to the Advanced menu.
Choose between English, Français and Español. Once
selected, all of the radio displays and prompts are in the
selected language.Languages
1. Press OK to select and then scroll through the languages.
333SYNC™

Setting 911 Assist On
1. Press the phone button to enter the
phone menu.
2. Scroll to select 911 Assist.
3. Press OK to confirm and enter the 911
Assist menu.
4. Scroll to select between On and Off.
5. Press OK when the desired option
appears in the radio display. Set On or
Set Off appears in the display as
confirmation.
Off selections include:
• Off with reminder: Provides a display
and voice reminder at phone
connection at vehicle start.
• Off without reminder: Provides a
display reminder only without a voice
reminder at phone connection.
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
336SYNC™