2014 FORD FUSION HYBRID ESP

3. The information display will show a
green indicator light, current gap
setting and desired set speed.
4. Take your foot off the accelerator
pedal. E164805
5. A lead vehicle graphic will illuminate if
there is a vehicle detected in front of
you.
Note: When adaptive cruise control is
active, the set speed displayed in the
information display may vary slightly from
the speedometer.
Following a Vehicle WARNINGS
When following a vehicle in front of
you, your vehicle will not decelerate
automatically to a stop, nor your the
vehicle always decelerate quickly enough
to avoid a crash without driver intervention.
Always apply the brakes when necessary.
Failing to do so may result in a crash,
serious injury or death.
Adaptive cruise control only warns
of vehicles detected by the radar
sensor. In some cases there may be
no warning or the warning may be delayed.
The driver should always apply the brakes
when necessary. Failing to do so may result
in a crash, serious injury or death.
Note: The brakes may emit a sound when
modulated by the adaptive cruise control
system. When a vehicle ahead of you enters the
same lane or a slower vehicle is ahead in
the same lane, the vehicle speed adjusts
to maintain a preset gap distance. The
distance setting is adjustable.
The lead vehicle graphic will illuminate.
The vehicle will maintain a constant
distance between the vehicle ahead until:
• the vehicle in front of you accelerates
to a speed above the set speed
• the vehicle in front of you moves out of
your lane or out of view
• the vehicle speed falls below 12 mph
(20 km/h)
• a new gap distance is set.
The vehicle will apply the brakes to slow
the vehicle to maintain a safe distance
from the vehicle in front. The maximum
braking which the system can apply is
limited. You can override the system by
applying the brakes.
If the system predicts that its maximum
braking level will not be sufficient, an
audible warning will sound while the
system continues to brake. This is
accompanied by a heads-up display; a red
warning bar illuminating on the windshield.
You should take immediate action.
Setting the Gap Distance Note: It is your responsibility to select a gap
appropriate to the driving conditions.
187Cruise Control

A message displays if something obstructs
the radar signals from the sensor. The
sensor is located behind a fascia cover
near the driver side of the lower grille. The
system cannot detect a vehicle ahead and will not function when something obstructs
the radar signals. The following table lists
possible causes and actions for this
message displaying. ActionCause
Clean the grille surface in front of the radar
or remove the object causing the obstruc-
tion.The surface of the radar in the grille is dirty
or obstructed in some way.
Wait a short time. It may take several
minutes for the radar to detect that it is no
longer obstructed.The surface of the radar in the grille is clean
but the message remains in the display.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.Heavy rain or snow is interfering with the
radar signals.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.Swirling water, or snow or ice on the surface
of the road may interfere with the radar
signals.
Wait a short time or switch to normal cruise
control.You are in a desert or remote area with no
other vehicles and no roadside objects.
Due to the nature of radar technology, it is
possible to get a blockage warning and not
be blocked. This can happen, for example,
when driving in sparse rural or desert
environments. A false blocked condition
will either self clear or clear after a key
cycle.
Switching to Normal Cruise
Control
WARNING
Normal cruise control will not brake
due to slower vehicles. Always be
aware of which mode is selected and
apply the brakes when necessary.
You can manually change from adaptive
cruise control to normal cruise control
through the information display. E71340
The cruise control indicator light
replaces the adaptive cruise
control indicator light if you
select normal cruise control. The gap
setting will not display, the system will not
automatically respond to lead vehicles and
automatic braking will activate. The
system defaults to adaptive cruise control
when you start the vehicle.
ECO Cruise Control This feature saves vehicle energy by
relaxing acceleration compared to
standard cruise control. For example, your
vehicle may temporarily lose speed when
going uphill. ECO will appear in the
information display when you activate ECO
cruise control. It can be switched on or off
in the information display. See General
Information (page 86).
191Cruise Control

DRIVER ALERT (IF EQUIPPED)
PRINCIPLE OF OPERATION WARNING
The driver alert system is designed
to aid you. It is not intended to
replace your attention and judgment.
You are still responsible to drive with due
care and attention.
Note: The system will store the on/off
setting in the information display menu
through ignition cycles.
Note: If enabled in the menu, the system
will be active at speeds above 40 mph (64
km/h). When below the activation speed,
the information display will inform the driver
that the system is unavailable.
Note: The system works as long as one lane
marking can be detected by the camera.
Note: If the camera is blocked or if the
windshield is damaged, the system may not
function.
Note: The system may not be available in
poor weather or other low visibility
conditions.
The system automatically monitors your
driving behavior using various inputs
including the front camera sensor.
If the system detects that your driving
alertness is reduced below a certain
threshold, the system will alert you using
a chime and a message in the cluster
display. USING DRIVER ALERT Switching the system on and off
You may switch the system on or off
through the information display by
selecting Settings then Driver Assist then
Driver Alert in the menu. When activated,
the system will monitor your alertness level
based upon your driving behavior in relation
to the lane markings, and other factors.
System Warnings
Note: Note: The system will not issue
warnings below approximately 40 mph (64
km/h).
The warning system is in two stages. At
first the system issues a temporary warning
that you need to take a rest. This message
will only appear for a short time. If the
system detects further reduction in driving
alertness, another warning may be issued
which will remain in the information display
for a longer time. Press OK on the steering
wheel control to clear the warning
System Display
When active the system will run
automatically in the background and only
issue a warning if required. You can view
the status at any time using the
information display. See General
Information (page 86).
The alertness level is shown by six steps
in a colored bar.
E131358
The current assessment of your alertness
is within a typical range.
192Driving Aids

E131359
The current assessment of your alertness
indicates that you should rest as soon as
safely possible.
The status bar will travel from left to right
as the calculated alertness level
decreases. As the rest icon is approached
the color turns from green to yellow to red.
• Green - No rest required.
• Yellow - First warning is active.
• Red - Second warning is active.
Note: If you have recently received a
warning; you should consider resting, even
if the current assessment is with the typical
range.
Note: The alertness level will be shown in
grey if the camera sensor cannot track the
road lane markings or if the vehicle speed
drops below approximately 40 mph (64
km/h).
Resetting the System
You can reset the system by either:
• Switching the ignition off and on.
• Stopping the vehicle and then opening
and closing the driver’s door. LANE KEEPING SYSTEM (IF
EQUIPPED)
WARNING
The system is designed to aid the
driver. It is not intended to replace
the driver’s attention and judgment.
The driver is still responsible to drive with
due care and attention.
Note: The system works above 40 mph (64
km/h).
Note: The system works as long as one lane
marking can be detected by the camera.
Note: If the camera is blocked or if the
windshield is damaged, the system may not
function.
Note: When Aid mode is on and the system
detects no driver steering activity for a short
continuous period of time, the system alerts
the driver to put their hands on the steering
wheel. The system may detect a light
grip/touch on the steering wheel as hands
off driving.
The system detects unintentional drifting
toward the outside of the lane and alerts
and/or aids the driver to stay in the lane
through the steering system and
instrument cluster display. The system
automatically detects and tracks the road
lane markings using a camera that is
mounted behind the interior rear view
mirror.
Switching the System On and Off
Note: The system on or off setting is stored
until it is manually changed, unless a
MyKey® is detected. If a MyKey® is
detected, the system is defaulted to on and
the mode is set to Alert.
193Driving Aids

If your vehicle loses electrical power while
you are driving (or if the ignition is turned
off), you can steer the vehicle manually,
but it takes more effort. Extreme
continuous steering may increase the effort
it takes for you to steer. This occurs to
prevent internal overheating and
permanent damage to your steering
system. If this should occur, you will neither
lose the ability to steer the vehicle
manually nor will it cause permanent
damage. Typical steering and driving
maneuvers will allow the system to cool
and steering assist will return to normal.
Steering Tips
If the steering wanders or pulls, check for:
• an improperly inflated tire
• uneven tire wear
• loose or worn suspension components
• loose or worn steering components
• improper vehicle alignment
A high crown in the road or high crosswinds
may also make the steering seem to
wander or pull.
Adaptive Learning
The EPS system adaptive learning helps
correct for road irregularities and improves
overall handling and steering feel. It
communicates with the vehicle's brake
system to help operate advanced stability
control and accident avoidance systems.
Additionally, whenever the battery is
disconnected or a new battery installed,
the vehicle must be driven a short distance
before the strategy is relearned and all
systems are reactivated. COLLISION WARNING SYSTEM PRINCIPLE OF OPERATION (If
Equipped)
WARNINGS
This system is designed to be a
supplementary driving aid. It is not
intended to replace the driver’s
attention, and judgment, or the need to
apply the brakes. This system does NOT
activate the brakes automatically. Failure
to press the brake pedal to activate the
brakes may result in a collision.
The collision warning system with
brake support cannot help prevent
all collisions. Do not rely on this
system to replace driver judgment and the
need to maintain distance and speed.
Note: The system does not detect, warn or
respond to potential collisions with vehicles
to the rear or sides of the vehicle.
Note: The collision warning system is active
at speeds above approximately 5 mph (8
km/h). E156130
This system is designed to alert the driver
of certain collision risks. A radar detects if
your vehicle is rapidly approaching another
vehicle traveling in the same direction as
yours.
E156131
202Driving Aids

In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel.
If you cannot find unleaded fuel or can only
get fuel with an anti-knock index lower
than is recommended for your vehicle,
contact our Customer Relationship Center.
The use of leaded fuel in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using leaded fuel may
also result in difficulty importing your
vehicle back into the United States. If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL
INITIATIVES
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
For customers in Guam, the
Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the
U.S. Virgin Islands, please feel free to call
our Toll-Free Number: (800) 841-FORD
(3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL
INITIATIVES
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
221Customer Assistance

Ford Middle East
Customer Relationship Center
P.O. Box 21470
Dubai, United Arab Emirates
Telephone: +971 4 3326084
Toll-Free Number for the Kingdom of Saudi
Arabia: 800 8971409
Local Telephone Number of Kuwait:
24810575
FAX: +971 4 3327299
Email: menacac@for d.com
www.me.ford.com
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Motor Company Export
Operations & Global Growth Initiatives by
emailing expcac@for d.com.
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
Obtaining a French Owner’s
Manual French Owner’s Manual can be obtained
from your authorized dealer or by
contacting Helm, Incorporated using the
contact information listed previously in this
section.
REPORTING SAFETY DEFECTS
(U.S. ONLY) E142557
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Ford Motor Company.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot
become involved in individual problems
between you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153);
go to http://www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
222Customer Assistance

ROADSIDE ASSISTANCE Vehicles Sold In The U.S.: Getting
Roadside Assistance To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
• 24 hours, seven days a week.
• for the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare, if
provided with the vehicle (except
vehicles that have been supplied with
a tire inflation kit).
• battery jump start.
• lock-out assistance (key replacement
cost is the customer's responsibility).
• fuel delivery — Independent Service
Contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2.0 gallons (7.5 liters) of gasoline or
5.0 gallons (18.9 liters) of diesel fuel
to a disabled vehicle. Fuel delivery
service is limited to two no-charge
occurrences within a 12-month period.
• winch out — available within 100 feet
(30.5 meters) of a paved or county
maintained road, no recoveries.
• towing — Ford and Lincoln eligible
vehicles towed to an authorized dealer
within 35 miles (56.3 kilometers) of the
disablement location or to the nearest
authorized dealer. If a member
requests to be towed to an authorized
dealer more than 35 miles (56.3
kilometers) from the disablement
location, the member shall be
responsible for any mileage costs in
excess of 35 miles (56.3 kilometers). Trailers shall be covered up to $200 if the
disabled eligible vehicle requires service at
the nearest authorized dealer. If the trailer
is disabled, but the towing vehicle is
operational, the trailer does not qualify for
any roadside services.
Vehicles Sold In The U.S. : Using
Roadside Assistance Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is
found in the owner's information portfolio
in the glove compartment.
U.S. Ford vehicle customers who require
Roadside Assistance, call 1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest dealership within 35 miles
(56.3 kilometers). To obtain
reimbursement information, U.S. Ford
vehicle customers call 1-800-241-3673.
Customers will be asked to submit their
original receipts.
Vehicles Sold In Canada : Getting
Roadside Assistance Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold In Canada : Using
Roadside Assistance For your convenience, you may complete
the roadside assistance identification card
found in the centerfold of your warranty
guide and retain for future reference.
Canadian roadside coverage and benefits
may differ from the U.S. coverage. If you
require more information, please refer to
the coverage section of your warranty
guide, call us in Canada at
1-800-665-2006, or visit our website at
www.ford.ca.
224Roadside Emergencies