The manual override lever is located inside
of the trunk on the left rear-side panel.
When using the fuel door manual override
to access the fuel fill inlet:
1. Switch the ignition on prior using a
manual override. E156033
2. Pull the manual override mechanism
located in trunk.
3. Switch off and complete refueling
within 20 minutes. If more than 20
minutes is required, close fuel door, and
repeat the procedure.
This will enable you to refuel without any
issue.
Note: A fuel spillage concern may occur if
overfilling the fuel tank. Do not overfill the
tank to the point that the fuel is able to
bypass the fuel filler nozzle. The overfilled
fuel may run down the drain located below
and in front of the fuel filler door.
If you do not properly close the fuel fill
inlet, a Check Fuel Fill Inlet message may
appear on the instrument cluster. At the
next opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle in position P and switch
the ignition off.
3. Open the fuel filler door and remove
any visible debris from the fuel fill
opening. 4. Insert the fuel fill nozzle or the fuel fill
funnel provided with your vehicle
several times to allow the inlet to close
properly. This will dislodge any debris
preventing the inlet from sealing.
If this action corrects the problem, the
message may not reset immediately. It
may take several driving cycles for the
message to turn off. A driving cycle
consists of an engine start-up (after four
or more hours with the engine off) followed
by city/highway driving. Continuing to drive
with the message on may cause the service
engine soon lamp to turn on as well.
RUNNING OUT OF FUEL Avoid running out of fuel because this
situation may have an adverse effect on
vehicle components.
If you have run out of fuel:
• To start the vehicle with a keyless
ignition, just start the engine. Crank
time will be longer than usual.
• Normally, adding 1 gallon (3.8 liters) of
fuel is enough to restart the vehicle. If
the vehicle is out of fuel and on a steep
grade, more than 1 gallon (3.8 liters)
may be required.
• The service engine soon indicator may
come on.
Refilling With a Portable Fuel
Container (Except Energi
Vehicles)
WARNINGS
Do not insert the nozzle of portable
fuel containers or aftermarket
funnels into the capless fuel system.
This could damage the fuel system and its
seal, and may cause fuel to run onto the
ground instead of filling the tank, which
could result in serious personal injury.
153Fuel and Refueling
E146221
2. Press the fuel button located on the
center console. Wait up to 15 seconds
for the fuel door to open. A Ready to
Fuel message will appear in the
information display screen.
3. Locate the portable funnel that comes
with your vehicle.
E157279
4. Slowly insert the funnel into the
capless fuel system.
E157280 5. Fill the vehicle with fuel from the
portable fuel container.
6. Close the fuel door.
Note: If the fuel door is not closed and the
vehicle is driven, the check engine light in
the instrument cluster may come on.
7. When done, clean the funnel or
properly dispose of it. Extra funnels can
be purchased from your authorized
dealer if you choose to dispose of the
funnel.
FUEL CONSUMPTION Note: The amount of usable fuel in the
empty reserve varies and should not be
relied upon to increase driving range. When
refueling your vehicle after the fuel gauge
indicates empty, you might not be able to
refuel the full amount of the advertised
capacity of the fuel tank due to the empty
reserve still present in the tank.
Empty reserve is the amount of fuel
remaining in the tank after the fuel gauge
indicates empty. Do not rely on this fuel for
driving. The usable capacity of the fuel
tank is the amount of fuel that can be put
into the tank after the gauge indicates
empty. The advertised capacity is the total
fuel tank size – it is the combined usable
capacity plus the empty reserve.
Filling the Tank For consistent results when filling the fuel
tank:
• Turn the ignition off before fueling; an
inaccurate reading results if the engine
is left running.
• Use the same fill rate
(low-medium-high) each time the tank
is filled.
• Allow no more than two automatic
click-offs when filling.
156Fuel and Refueling
Your vehicle may not pass the I/M test if
the service engine soon indicator is on or
not working properly (bulb is burned out),
or if the OBD-II system has determined
that some of the emission control systems
have not been properly checked. In this
case, the vehicle is considered not ready
for I/M testing.
If the vehicle’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the
vehicle is not ready for I/M testing. To
determine if the vehicle is ready for I/M
testing, turn the ignition key to the on
position for 15 seconds without cranking
the engine. If the service engine soon
indicator blinks eight times, it means that
the vehicle is not ready for I/M testing; if
the service engine soon indicator stays on
solid, it means that the vehicle is ready for
I/M testing.
The OBD-II system is designed to check
the emission control system during normal
driving. A complete check may take several
days. If the vehicle is not ready for I/M
testing, the following driving cycle
consisting of mixed city and highway
driving may be performed:
15 minutes of steady driving on an
expressway/highway followed by 20
minutes of stop-and-go driving with at
least four 30-second idle periods.
Allow the vehicle to sit for at least eight
hours with the ignition Off. Then, start the
vehicle and complete the above driving
cycle. The vehicle must warm up to its
normal operating temperature. Once
started, do not turn off the vehicle until the
above driving cycle is complete. If the
vehicle is still not ready for I/M testing, the
above driving cycle will have to be
repeated.
159Fuel and Refueling
GENERAL INFORMATION Note: Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out. Have the
system checked by an authorized dealer. If
the vehicle has continuous vibration or
shudder in the steering wheel while braking,
have it checked by an authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Alloy
Wheels (page 264).E144522
See Warning Lamps and
Indicators (page 81).
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Brake Over Accelerator In the event the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow the vehicle and reduce engine power.
If you experience this condition, apply the
brakes and bring your vehicle to a safe
stop. Move the transmission selector lever
to position P, switch the engine off and
apply the parking brake. Inspect the
accelerator pedal for any interference. If
none are found and the condition persists,
have your vehicle towed to the nearest
authorized dealer. Brake Assist Brake assist detects when you brake
heavily by measuring the rate at which you
press the brake pedal. It provides
maximum braking efficiency as long as you
press the pedal. Brake assist can reduce
stopping distances in critical situations.
Anti-lock Brake System This system helps you maintain steering
control during emergency stops by keeping
the brakes from locking.
This lamp momentarily
illuminates when you turn the
ignition on. If the light does not
illuminate during start up, remains on or
flashes, the anti-lock braking system may
be disabled. Have the system checked by
an authorized dealer. E144522
If the system is disabled, normal
braking is still effective. If the
brake warning lamp illuminates
when you release the parking brake, have
your system checked by an authorized
dealer.
Regenerative Braking System This feature is used to simulate the engine
braking of an internal combustion engine
and assist the standard brake system while
recovering some of the energy of motion
and storing it in the battery to improve fuel
economy. The standard brake system is
designed to fully stop the car if
regenerative braking is not available.
During regenerative braking, the motor is
spun as a generator to create electrical
current. This recharges the battery and
slows the vehicle. In effect, once the
accelerator pedal is released, the motor
changes from an energy user to an energy
producer.
169Brakes
• Driving in reverse faster than 5 mph (8
km/h).
• Backing out of an angled parking spot.
False Alerts
Note: If a trailer is connected to the vehicle
the BLIS system may detect the trailer
causing a false alert. You may want to turn
the BLIS off manually.
There may be certain instances when
either the BLIS or cross traffic alert
systems illuminate the alert indicator with
no vehicle in the coverage zone; this is
known as a false alert. Some amount of
false alerts are normal; they are temporary
and self-correct.
System Errors
If either system senses a problem with the
left or right sensor, the BLIS telltale will
illuminate and a message will appear in
the information display.
All other system faults will only be
displayed by a message in the information
display.
Switching the Systems Off and On
One or both systems can be switched off
temporarily by using the information
display control. See General Information
(page 86). When the BLIS is switched off,
you will not receive alerts and a telltale
illuminates in the information display.
Note: The CTA system always switches on
whenever the ignition is switched on.
However, the BLIS system will remember
the last selected on or off setting.
One or both systems cannot be switched
off when MyKey is used. See Principle of
Operation (page 50). One or both systems can also be switched
off permanently at your authorized dealer.
Once switched off, switching it back on
must also be done at your authorized
dealer.
STEERING Electric Power Steering WARNINGS
The electric power steering system
has diagnostic checks that
continuously monitor the system to
ensure proper operation. When a system
error is detected a steering message will
appear in the information display.
The electric power steering system
has diagnostic checks that
continuously monitor the system to
ensure proper operation of the electronic
system. When an electronic error is
detected, a message will be displayed in
the information display. If this happens,
stop the vehicle in a safe place, and turn
off the engine. After at least 10 seconds,
reset the system by restarting the engine,
and watch the information display for a
steering message. If a steering message
returns, or returns while driving, take the
vehicle to your dealer to have it checked.
Obtain immediate service if a system
error is detected. You may not notice
any difference in the feel of your
steering, but a serious condition may exist.
Failure to do so may result in loss of
steering control.
Your vehicle is equipped with an electric
power-assisted steering system. There is
no fluid reservoir to check or fill.
201Driving Aids
E142667
When driving through water, traction or
brake capability may be limited. Also,
water may enter your engine’s air intake
and severely damage your engine or your
vehicle may stall.
Once through the water, always dry the
brakes by moving your vehicle slowly while
applying light pressure on the brake pedal.
Wet brakes do not stop the vehicle as
quickly as dry brakes.
FLOOR MATS E142666 WARNINGS
Always use floor mats that are
designed to fit the foot well of your
vehicle. Only use floor mats that
leave the pedal area unobstructed. Only
use floor mats that are firmly secured to
retention posts so that they cannot slip out
of position and interfere with the pedals
or impair safe operation of your vehicle in
other ways.
Pedals that cannot move freely can
cause loss of vehicle control and
increase the risk of serious personal
injury.
Always make sure that the floor
mats are properly attached to the
retention posts in the carpet that are
supplied with your vehicle. Floor mats must
be properly secured to both retention posts
to ensure mats do not shift out of position.
Never place floor mats or any other
covering in the vehicle foot well that
cannot be properly secured to
prevent them from moving and interfering
with the pedals or the ability to control the
vehicle.
Never place floor mats or any other
covering on top of already installed
floor mats. Floor mats should always
rest on top of vehicle carpeting surface and
not another floor mat or other covering.
Additional floor mats or any other covering
will reduce the pedal clearance and
potentially interfere with pedal operation.
Check attachment of floor mats on
a regular basis. Always properly
reinstall and secure floor mats that
have been removed for cleaning or
replacement.
Always make sure that objects
cannot fall into the driver foot well
while the vehicle is moving. Objects
that are loose can become trapped under
the pedals causing a loss of vehicle control.
216Driving Hints
GENERAL INFORMATION Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of Ford
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
To help you service your vehicle, we
provide scheduled maintenance
information which makes tracking routine
service easy. See Scheduled
Maintenance (page 444).
If your vehicle requires professional service,
your authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions • Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts. Working with the Engine Off 1. Set the parking brake and shift to P
(Park).
2. Turn off the engine and remove the key
(if equipped).
3. Block the wheels.
Working with the Engine On WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries, do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running.
1. Set the parking brake and shift to P
(Park).
2. Block the wheels
OPENING AND CLOSING THE
HOOD E142457
1. To open the hood, go inside the vehicle
and pull the hood release handle
located under the left hand side of the
instrument panel.
241Maintenance
ENGINE OIL DIPSTICK - 2.0L
HYBRID
A BE169062
MINA
MAXB
ENGINE OIL CHECK Note: Check the level before starting the
engine.
Note: Make sure that the level is between
the MIN and the MAX marks.
1. Make sure that your vehicle is on level
ground.
2. Turn the engine off and wait 10 minutes
for the oil to drain into the oil pan.
3. Remove the dipstick and wipe it with
a clean, lint-free cloth. Replace the
dipstick and remove it again to check
the oil level.
If the level is at the MIN mark, add oil
immediately.
Adding Engine Oil
Note: Do not remove the filler cap when
the engine is running.
Note: Do not add oil further than the MAX
mark. Oil levels above the MAX mark may
cause engine damage. E142732
Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol
conforms to the current engine and
emission system protection standards and
fuel economy requirements of the
International Lubricants Specification
Advisory Council (ILSAC), comprised of
U.S. and Japanese automobile
manufacturers.
1. Remove the filler cap.
2. Add engine oil that meets the Ford
specifications. See Capacities and
Specifications (page 293).
3. Replace the filler cap. Turn it until you
feel a strong resistance.
Oil Maintenance Mode (If Equipped)
The oil maintenance mode is equipped on
Energi models only. The oil maintenance
mode keeps the engine oil quality in good
condition when you drive the vehicle with
limited engine use. If the vehicle is in oil
maintenance mode when you start the
vehicle, a message will appear in the
instrument cluster. While the vehicle is in
oil maintenance mode, the vehicle will run
the engine as necessary.
244Maintenance