911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury.
Note: This feature is only available in the
United States.
Note: Your Vehicle Health Report feature
requires activation before use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature. Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals.
The system allows you to check your
vehicle's overall health in the form of a
diagnostic report card. The vehicle health
report contains valuable information such
as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service Actions
• Items noted during vehicle inspections
by an authorized dealer that still need
servicing.
You can run a report (after your vehicle has
been running a minimum of 60 seconds)
by pressing the voice button and saying
"Vehicle health report", or pressing the
phone button.
To run a report using the phone button:
1. Press the phone button to enter phone
menu.
2. Scroll to select Vehicle Health, and
then press OK .
3. Scroll to select from the following
options:
337SYNC™
Vehicle health report options
Automatic Reports: Press OK to and select On or Off.
Select On to have SYNC automatically prompt you to run
a health report at certain mileage intervals. *
User Preferences: Press OK
to select and enter the
menu. Scroll to select from:
Mileage Intervals: Press OK . Scroll to select between
5000, 7500 or 10000-mile intervals and press OK to make
your selection.
Return: Press OK to exit the menu.
Press OK for SYNC to run a health report of your vehicle's
diagnostic systems and send the results to Ford where it
combines with scheduled maintenance information, open
recalls and other field service actions and vehicle inspec-
tion items that still need servicing from an authorized
dealer.Run Report? *
You must first turn this feature on before you can select the desired mileage interval.
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,
Ford Motor Company may collect your
cellular phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect more vehicle information. Ford may
use your vehicle information it collects for
any purpose. If you do not want to disclose
your cellular phone number or vehicle
information, do not run the feature or set
up your Vehicle Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information. SYNC Services: Traffic, Directions
& Information (TDI) Note: SYNC Services requires activation
before use. Visit www.SYNCMyRide.com to
register and check your eligibility for
complimentary services. Standard phone
and message rates may apply. Subscription
may be required. You must also have the
active SYNC Services Bluetooth-enabled
cellular phone paired and connected to the
system in order to connect to, and use,
SYNC Services. See Using SYNC™ With
Your Phone (page 323).
Note: This feature does not function
properly if you have enabled caller ID
blocking on your cellular phone. Make sure
your cellular phone is not blocking caller ID
before using SYNC Services.
338SYNC™
To fully charge
240V is the estimated minimum charging
time from the present high-voltage battery
level to full charge (100%). This represents
the shortest amount of time you should
expect the high-voltage battery to
recharge under ideal conditions. Ideal
conditions include a 240V charging station
and a minimum 30A service and
high-voltage battery at a moderate
temperature.
Note: This charging time is only an
estimate. It is normal for your actual charge
duration to be longer.
Note: Some charging stations use lower
voltage (208V), which result in longer
charge times.
120V is the estimated maximum charging
time from the present high-voltage battery
level to full charge (100%). This represents
the longest amount of time you should
expect the high-voltage battery to
recharge under normal conditions. Normal
conditions include a 120V convenience
cord and 12A service.
Note: This charging time is only an
estimate. It is possible for your actual charge
duration to be longer. This occurs when the
AC line voltage is low and may indicate your
electrical source is not meeting certain
requirements. See Charging the High
Voltage Battery (page 161).
Value Charge Profile and Mode
Value Charge Profile Name
This is the name of the presently detected
Value Charge Profile. The system detects
a customer defined value charge profile
when the vehicle is within approximately
300 feet (100 meters) of the GPS location
registered for the profile. If the vehicle is
close to more than one charge profile, it chooses the closest. When the vehicle is
not at a defined profile, it uses the Default
Va l u e charge profile. The system normally
displays Default Profile while you are
driving because the vehicle is typically
between defined value charge profiles.
Edit
Touch this button to access your Value
Charge profiles settings screen (see Va l u e
Charge Profiles later in this section).
Charge Now
Touch this button if you want your vehicle
to immediately charge when plugged in at
this profile location. This button illuminates
when Charge Now is the charge mode
selected for the presently detected charge
profile.
Value Charge
Touch this button if you want to take
advantage of off-peak electricity rates. The
vehicle optimizes the charge schedule to
be complete by the next GO Time. This
button illuminates when Value Charge is
the charge mode selected for the presently
detected charge profile.
Charging Status and Actual Times
This is the status of the charging system,
which includes the charging plug,
high-voltage battery and charger.
Next Charge
This means the vehicle is unplugged.
Charge Start and Complete information is
for the present vehicle location.
Waiting to Charge
This means you plugged the vehicle in and
it is ready to charge. Typical of Value
Charge mode, the vehicle may not start
charging right away because it is set to
charge at times with lower utility costs.
400MyFord Touch™ (If Equipped)
Default
This displays the charging mode and
off-peak times for your Default Value
Charge profile. The system displays
off-peak times for weekdays; the
remaining hours of the day are considered
peak time. The system displays similar
off-peak times for weekend days.
• Charge Now if you want your vehicle
to immediately charge when you plug
it in at this profile location.
• Value Charge if you want to take
advantage of off-peak electricity rates.
The vehicle optimizes the charge
schedule to be complete by the next
GO Time.
• Edit to access your Default Value
Charge Profile settings screen (see
Default Value Charge Profile later in
this section).
Customer Defined Value Charge Profiles
Once you create profile names, this section
displays the Value Charge Profile names
and current Charge Mode for specific
locations. You can set up and edit these
profiles using the MyFord Mobile internet
or smartphone application. You can
program up to nine unique charge profiles. Default Value Charge Profile
Weekday and Weekend
Touch the Edit button to set the off-peak
charge times. Set the Weekday times and
Weekend time (by touching the Weekday
and Weekend buttons), then touch Save .
The system does not store your settings
until you make selections for both
Weekday and Weekend. If you touch the
back arrow button to return to the previous
screen without saving your settings, the
system does not store them and you need
to enter them again.
Start and Finish
These buttons display the times, which you
can modify, using the following:
• + and - allow you to change the hours
of your start and finish times.
• AM and PM allow you to change the
time of your start and finish time. This
setting is viewable in 12-hour mode.
240V and 120V
These represent the voltage service the
default profile is using. The system uses
this selection to calculate estimated
charge times.
Clear
Touching this button erases the Default
Value Charge preferences.
Save All
Touching this button stores your Default
Value Charge preferences
Note: Make sure you save your settings
before returning to the previous screen. If
you do not touch Save , your settings are not
stored in the system.
403MyFord Touch™ (If Equipped)
Note: Visit www.siriusxm.com/traffic# and
click on Coverage map and details for a
complete listing of all traffic areas covered
by SIRIUS Travel Link.
Note: Neither SIRIUS nor Ford is responsible
for any errors or inaccuracies in the SIRIUS
Travel Link services or its use in vehicles.
When you subscribe to SIRIUS Travel Link,
it can help you locate the best gas prices,
find movie listings, get current traffic alerts,
view the current weather map, get
accurate ski conditions and see scores to
current sports games. E142608
If your vehicle is equipped with
Navigation, touch the i
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Traffic On Route and Traffic Nearby
Touch these buttons to identify traffic
incidents on your route, nearby your
vehicle’s current location or near any of
your favorite places, if programmed.
Fuel Prices
Touch this button to view fuel prices at
stations close to your vehicle’s location or
on an active navigation route.
Movie Listings
Touch this button to view nearby movie
theaters and their show times, if available.
Weather
Touch this button to view the nearby
weather, current weather, or the five day
forecast for the chosen area. Select Map
to see the weather map, which can show
storms, radar information, charts and
winds. Select Area to select from a listing
of weather locations. Sports Info
Touch this button to view scores and
schedules from a variety of sports. You can
also save up to 10 favorite teams for easier
access. The score automatically refreshes
when a game is in progress.
Ski Conditions
Touch this button to view ski conditions
for a specific area.
SIRIUS Travel Link Voice Commands E142599
Press the voice button on the
steering wheel controls. When
prompted, say any of the
following commands: "SIRIUS TRAVEL LINK"
"5-day weather forecast"
"Fuel prices"
"Movie listings"
"Sports headlines" *
"Sports schedules" *
"Sports scores" *
"Traffic"
"Weather"
"Weather map"
"Help" *
If you say "Sports headlines", "Sports
schedules" or "Sports scores", you can
then say any of the commands in the
following chart.
412MyFord Touch™ (If Equipped)
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If Equipped)
WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury.
Note: This feature is only available in the
United States.
Note: Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature. Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, such
as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service Actions
• Items noted during vehicle inspections
by your authorized dealer that still need
servicing.
Making a Report E142608
If you want to run a report by
using the touchscreen, touch
Apps > Vehicle Health Report .E142599
To run a report by voice
command, press the voice
button on the steering wheel
and, when prompted, say "Vehicle health
report".
416MyFord Touch™ (If Equipped)
GENERAL MAINTENANCE
INFORMATION Why Maintain Your Vehicle? Carefully following the maintenance
schedule helps protect against major repair
expenses resulting from neglect or
inadequate maintenance and may help to
increase the value of your vehicle when
you sell or trade it. Keep all receipts for
completed maintenance with your vehicle.
We have established regular maintenance
intervals for your vehicle based upon
rigorous testing. It is important that you
have your vehicle serviced at the proper
times. These intervals serve two purposes;
one is to maintain the reliability of your
vehicle and the second is to keep your cost
of owning your vehicle down.
It is your responsibility to have all
scheduled maintenance performed and to
make sure that the materials used meet
the specifications identified in this owner's
manual. See Capacities and
Specifications (page 293).
Failure to perform scheduled maintenance
invalidates warranty coverage on parts
affected by the lack of maintenance.
Why Maintain Your Vehicle at Your
Dealership? Factory-Trained Technicians
Service technicians participate in extensive
factory-sponsored certification training to
help them become experts on the
operation of your vehicle. Ask your
dealership about the training and
certification their technicians have
received. Genuine Ford and Motorcraft®
Replacement Parts
Dealerships stock Ford, Motorcraft and
Ford-authorized branded re-manufactured
replacement parts. These parts meet or
exceed our specifications. Parts installed
at your dealership carry a nationwide
12-month or 12000-mile (20000
kilometers) parts and labor limited
warranty.
If you do not use Ford authorized parts they
may not meet our specifications and
depending on the part, it could affect
emissions compliance.
Convenience
Many dealerships have extended evening
and Saturday hours to make your service
visit more convenient and they offer one
stop shopping. They can perform any
services that are required on your vehicle,
from general maintenance to collision
repairs.
Note: Not all dealers have extended hours
or body shops. Please contact your dealer
for details.
Protecting Your Investment Maintenance is an investment that pays
dividends in the form of improved
reliability, durability and resale value. To
maintain the proper performance of your
vehicle and its emission control systems,
make sure you have scheduled
maintenance performed at the designated
intervals.
Fusion Full Hybrid
Your vehicle is equipped with an
information display, which indicates the
proper oil change interval. This interval
may be up to one year or 10000 miles
(16000 kilometers).
444Scheduled Maintenance
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately. Make sure to change your vehicle’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
446Scheduled Maintenance