
For specific information on the reverse
sensing portion of the system, refer to that
section.
ACTIVE PARK ASSIST (IF
EQUIPPED)
WARNING
This system is designed to be a
supplementary park aid. It may not
work in all conditions and is not
intended to replace the driver’s attention
and judgment. The driver is responsible for
avoiding hazards and maintaining a safe
distance and speed, even when the system
is in use.
Note: The driver is always responsible for
controlling the vehicle, supervising the
system and intervening if required.
The system detects an available parallel
parking space and automatically steers
the vehicle into the space (hands-free)
while you control the accelerator, gearshift
and brakes. The system visually and
audibly instructs you to park the vehicle.
The system may not function correctly if
something passes between the front
bumper and the parking space (i.e. a
pedestrian or cyclist) or if the edge of the
neighboring parked vehicle is high from the
ground (i.e. a bus, tow truck or flatbed
truck). Note: The sensors may not detect objects
in heavy rain or other conditions that cause
disruptive reflections.
Note: The sensors may not detect objects
with surfaces that absorb ultrasonic waves.
The system should not be used if:
• a foreign object (i.e. bike rack or trailer)
is attached to the front or rear of the
vehicle or at another location close to
the sensors.
• an overhanging object (i.e. surfboard)
is attached to the roof.
• the front bumper or side sensors are
damaged (i.e. in a collision) or
obstructed by a foreign object (i.e. front
bumper cover).
• a mini-spare tire is in use.
Using Active Park Assist E146186
Press the button located on the
center console near the gearshift
lever.
The touch screen displays a message and
a corresponding graphic to indicate it's
searching for a parking space. Use the turn
signal to indicate which side of the vehicle
you want the system to search on.
Note: If the turn signal is not on, the system
automatically searches on the vehicle's
passenger side.
A
E130107
178Parking Aids

THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY) Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203-1833
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note: Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY) For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
220Customer Assistance

Protected componentsFuse amp ratingFuse or relay number
Not used (spare)
10A 2
8
Not used (spare)
10A 2
9
Keypad, Cell phone passport module
(Fusion Energi)5A 2
10
Not used (spare)
5A 2
11
Climate control, Gear shift
7.5A 2
12
Steering wheel column, Cluster, Datalink
logic7.5A 2
13
Traction battery control module (Hybrid)
10A 2
14
Datalink/Gateway module
10A 2
15
Trunk release
15A 1
16
Not used (spare)
5A 2
17
Ignition, Push button stop/start
5A 2
18
Passenger airbag disabled indicator,
Transmission range5A 2
19
Not used (spare)
5A 2
20
Humidity and in–car temperature (Hybrid)
5A 2
21
Occupant classification sensor
5A 2
22
Delayed Accessory (Power inverter logic,
Moonroof logic)10A 1
23
Central lock/unlock
30A 1
24
Driver door (window, mirror)
30A 1
25
Front passenger door (window, mirror)
30A 1
26
Moonroof
30A 1
27
Sony amplifier
20A 1
28
239Fuses

• Wash your vehicle first, using cool or
lukewarm water and a neutral pH
shampoo, such as Motorcraft Detail
Wash.
• Use Motorcraft Custom Bright Metal
Cleaner. Apply the product as you
would a wax to clean bumpers and
other chrome parts; allow the cleaner
to dry for a few minutes, then wipe off
the haze with a clean, dry rag.
• Do not apply cleaning product to hot
surfaces and do not leave cleaning
product on chrome surfaces for a
period of time exceeding that which is
recommended.
• Using other non-recommended
cleaners can result in severe and
permanent cosmetic damage.
Underbody Flush the complete underside of your
vehicle frequently. Keep body and door
drain holes free from packed dirt.
Cleaning Plastic Exterior Parts Use only approved products to clean
plastic parts
• For routine cleaning, use Motorcraft
Detail Wash.
• If tar or grease spots are present, use
Motorcraft Bug and Tar Remover.
REPAIRING MINOR PAINT
DAMAGE Your authorized dealer has touch-up paint
to match your vehicle’s color. Take your
color code (printed on a sticker in the
driver’s door jamb) to your authorized
dealer to ensure you get the correct color. • Remove particles such as bird
droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout
before repairing paint chips.
• Always read the instructions before
using the products.
WAXING Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
• Use a quality wax that does not contain
abrasives.
• Follow the manufacturer’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
• Roof racks.
• Bumpers.
• Grained door handles.
• Side mouldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
261Vehicle Care

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit our
online store at: Accessories.Ford.com
(U.S. only).
Ford Custom Accessories are available for
your vehicle through your local Ford or Ford
of Canada authorized dealer. Ford Motor
Company will repair or replace any properly
authorized dealer-installed Ford Custom
Accessories found to be defective in
factory-supplied materials or workmanship
during the warranty period, as well as any
component damaged by the defective
accessories. The accessories will be
warranted for whichever provides you the
greatest benefit:
• 12 months or 12,000 miles (20,000
km) (whichever occurs first), or
• the remainder of your new vehicle
limited warranty.
Contact your authorized dealer for details
and a copy of the warranty.
Exterior style • Hood deflectors
• Side-window deflectors
• Splash guards
• Rear spoiler
• Wheels
• Bumper protectors
Interior style • All-weather floor mats
• Rear seat entertainment*
• Premium carpeted floor mats
• Lighted door sill plates
• Electrochromatic
compass/temperature interior mirrors Lifestyle • Ash cup / smoker's packages
• Roof racks and carriers*
• Cargo area protectors
• Cargo net
• Cargo organizers
• Interior light kit
Peace of mind • Remote start
• Vehicle security systems
• Wheel locks
• Bumper-mounted parking sensor*
• Locking fuel plug for capless fuel
system
*Ford Licensed Accessories (FLA) are
warranted by the accessory
manufacturer's warranty. Ford Licensed
Accessories are fully designed and
developed by the accessory manufacturer
and have not been designed or tested to
Ford Motor Company engineering
requirements. Contact your authorized
dealer for details regarding the
manufacturer's limited warranty and a
copy of the FLA product limited warranty
offered by the accessory manufacturer.
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
314Accessories

Locking and Unlocking.................................54 Activating Intelligent Access ...........................55
Autolock Feature .................................................56
Auto Relock............................................................56
Battery Saver..........................................................57
Illuminated Entry..................................................56
Illuminated Exit......................................................57
Luggage Compartment......................................57
Power Door Locks................................................54
Remote Control....................................................54
Smart Unlocks For Integrated Keyhead
Transmitter ........................................................55
Smart Unlocks For Intelligent Access Keys
................................................................................55
Locks...................................................................54
M Maintenance ...................................................241General Information..........................................241
Manual Seats.................................................123
Media Hub.......................................................313
Memory Function..........................................124 Easy Entry and Exit Function..........................125
Linking a Pre-Set Position to your Remote
Control or Intelligent Access Key.............125
Saving a Pre-Set Position................................125
Message Center See: Information Displays.................................86
Mirrors See: Heated Windows and Mirrors...............119
See: Windows and Mirrors................................74
Mobile Communications Equipment.......12
Moonroof............................................................77 Bounce-Back .........................................................78
Opening and Closing the Moonroof..............78
Venting the Moonroof.........................................78
Motorcraft Parts..........................................294
MyFord Touch™...........................................356 General Information.........................................356
MyKey Troubleshooting...............................52
MyKey™............................................................50 Principle of Operation........................................50 N Navigation .......................................................419cityseekr................................................................422
Map Mode............................................................424
Navigation Map Updates................................427
Navigation Voice Commands........................427
Point of Interest (POI) Categories................421
Quick-touch Buttons.......................................426
Setting a Destination.......................................420
Setting Your Navigation Preferences.........423
Normal Scheduled Maintenance..........448 Intelligent Oil-Life Monitor® (Fusion Energi
Plug-in Hybrid Only)...................................448
Normal Maintenance Intervals....................449
O Oil Change Indicator Reset......................245
Oil Check See: Engine Oil Check......................................244
Opening and Closing the Hood...............241
Ordering Additional Owner's
Literature......................................................222 Obtaining a French Owner’s Manual..........222
Overhead Console........................................135
P Parking Aid.......................................................176 Front Sensing System........................................177
Rear Sensing System.........................................176
Parking Aids....................................................176
Passive Anti-Theft System..........................61 SecuriL ock® ............................................................61
PAT S See: Passive Anti-Theft System......................61
Perchlorate.........................................................11
Personal Safety System™..........................34 How Does the Personal Safety System
Work? ..................................................................34
466Index

Satellite Radio...............................................310 Satellite Radio Electronic Serial Number
(ESN)...................................................................311
Satellite Radio Reception Factors...............310
SIRIUS® Satellite Radio Service..................310
Trouble shooting ................................................... 311
Scheduled Maintenance Record...........454
Scheduled Maintenance..........................444
Seats...................................................................121
Security ...............................................................61
Settings...........................................................364 Clock .......................................................................365
Display ...................................................................365
Settings ..................................................................367
Sound ....................................................................366
Vehicle ...................................................................366
Side Airbags.....................................................40
Side Curtain Airbags......................................41
Sitting in the Correct Position...................121
Snow Chains See: Using Snow Chains..................................291
Special Notices................................................12 New Vehicle Limited Warranty.........................12
Special Instructions..............................................12
Special Operating Conditions Scheduled
Maintenance ...............................................451Exceptions ............................................................453
Speed Control See: Cruise Control............................................185
Stability Control.............................................175 Principle of Operation.......................................175
Starter Switch See: Ignition Switch...........................................136
Starting a Gasoline Engine........................137 Automatic Shutdown.......................................138
Guarding Against Exhaust Fumes...............140
Important Ventilating Information..............140
Switching Off the Vehicle When It Is
Moving...............................................................139
Switching Off the Vehicle When It Is
Stationary .........................................................139
Vehicles with an Ignition Key..........................137
Vehicles with Keyless Start.............................137
Starting and Stopping the Engine..........136
General Information..........................................136
Steering ............................................................ 201
Electric Power Steering....................................201
Steering Wheel...............................................64 Storage Compartments.............................135
Sunroof See: Moonroof........................................................77
Sun Visors..........................................................77 Illuminated Vanity Mirror....................................77
Supplementary Restraints System.........35 Principle of Operation.........................................35
Symbols Glossary.............................................7
SYNC™ Applications and
Services ........................................................335911 Assist...............................................................335
SYNC AppLink.....................................................341
SYNC Services: Traffic, Directions &
Information (TDI).........................................338
Vehicle Health Report......................................337
SYNC™............................................................319 General Information..........................................319
SYNC™ Troubleshooting.........................350
T Technical Specifications See: Capacities and Specifications............293
Temporary Mobility Kit...............................267 First Stage: Reinflating the Tire with Sealing
Compound and Air.......................................269
General Information..........................................267
Second Stage: Checking Tire
Pressure ............................................................270
Tips for Use of the Kit......................................268
What to do after the Tire has been
Sealed.................................................................271
What to do when a Tire Is Punctured........268
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only).......................220
Tire Care...........................................................273 Glossary of Tire Terminology.........................274
Information About Uniform Tire Quality
Grading ..............................................................273
Information Contained on the Tire
Sidewall............................................................275
Temperature A B C.............................................274
Traction AA A B C...............................................273
Treadwear.............................................................273
Tire Inflation When Punctured
See: Temporary Mobility Kit...........................267
468Index