Frequently asked questions AnswerQuestion
The high voltage battery is electrically isol-
ated from the rest of the vehicle when the
key is off. When you turn the key to on, high
voltage contactors inside the battery are
closed to make the electricity available to
the motor/generator and enable the vehicle
to drive. The clicks are the sound of these
contactors as they close and open during
start up and shut down.What are the series of clicks from the cargo
area when I first turn the key in the ignition?
The vehicle's computer will determine if an
engine start is required at key-on. Silent key
start will start the engine if it is necessary
for cabin heating, windshield defrost, or if
the outside temperature is low. (For Fusion
Energi vehicles, the engine may not be
required to operate these functions.)Why does the engine sometimes start at
key-on?
There are several reasons the engine stays
on for an extended amount of time when
you first start it. One common reason is to
ensure that the emissions components are
warm enough to minimize tailpipe emis-
sions. As the climate gets cooler, this
engine-on time is extended.Why does it take a long time before the
engine shuts down?
The engine is required to turn on above this
speed to protect the transmission hard-
ware.Why does my engine never shut down
above 85 mph (137 km/h)
In order to ensure that the climate control
system can begin heating the cabin or
defrosting the windshield as soon as a
driver requests it, the engine coolant
temperature has to be kept sufficiently hot.
Keeping the engine on is required to main-
tain the correct coolant temperature.Why does my engine stay on when it is
extremely cold outside?
146Unique Driving Characteristics
E144529
When you override the system,
the green indicator light
illuminates and the lead vehicle
graphic does not show in the
information display.
The system will resume operation when
you release the accelerator pedal. The
vehicle speed will decrease to the set
speed, or a lower speed if following a
slower vehicle.
Changing the Set Speed • Accelerate or brake to the desired
speed, then press and release SET+ .
• Press and hold SET+ or SET- until the
desired set speed shows on the
information display. The vehicle speed
will gradually change to the selected
speed.
• Press and release SET+ or SET- . The
set speed will change in approximately
1 mph (2 km/h) increments.
The system may apply the brakes to slow
the vehicle to the new set speed. The set
speed will display continuously in the
information display while the system is
active.
Resuming the Set Speed Note: Only use resume if you are aware of
the set speed and intend to return to it.
Press and release RES . The vehicle will
return to the previously set speed. The set
speed will display continuously in the
information display while the system is
active.
Low Speed Automatic
Cancellation
The system is not functional at vehicle
speeds below 12 mph (20 km/h). An
audible alarm will sound and the
automatic braking releases if the vehicle
drops below this speed. Hilly Condition Usage Note: An audible alarm will sound and the
system will shut down if it is applying brakes
for an extended period of time. This allows
the brakes to cool down. The system will
function normally again when the brakes
have cooled down.
You should select a lower gear position
when the system is active in situations
such as prolonged downhill driving on
steep grades, for example in mountainous
areas. The system needs additional engine
braking in these situations to reduce the
load on the vehicle’s regular brake system
to prevent them from overheating.
Switching the System Off Note: The set speed memory erases when
you switch off the system.
Press and release OFF or turn off the
ignition.
Detection Issues The radar sensor has a limited field of
vision. It may not detect vehicles at all or
detect a vehicle later than expected in
some situations. The lead vehicle graphic
will not illuminate if the system does not
detect a vehicle in front of you.
189Cruise Control
If your vehicle loses electrical power while
you are driving (or if the ignition is turned
off), you can steer the vehicle manually,
but it takes more effort. Extreme
continuous steering may increase the effort
it takes for you to steer. This occurs to
prevent internal overheating and
permanent damage to your steering
system. If this should occur, you will neither
lose the ability to steer the vehicle
manually nor will it cause permanent
damage. Typical steering and driving
maneuvers will allow the system to cool
and steering assist will return to normal.
Steering Tips
If the steering wanders or pulls, check for:
• an improperly inflated tire
• uneven tire wear
• loose or worn suspension components
• loose or worn steering components
• improper vehicle alignment
A high crown in the road or high crosswinds
may also make the steering seem to
wander or pull.
Adaptive Learning
The EPS system adaptive learning helps
correct for road irregularities and improves
overall handling and steering feel. It
communicates with the vehicle's brake
system to help operate advanced stability
control and accident avoidance systems.
Additionally, whenever the battery is
disconnected or a new battery installed,
the vehicle must be driven a short distance
before the strategy is relearned and all
systems are reactivated. COLLISION WARNING SYSTEM PRINCIPLE OF OPERATION (If
Equipped)
WARNINGS
This system is designed to be a
supplementary driving aid. It is not
intended to replace the driver’s
attention, and judgment, or the need to
apply the brakes. This system does NOT
activate the brakes automatically. Failure
to press the brake pedal to activate the
brakes may result in a collision.
The collision warning system with
brake support cannot help prevent
all collisions. Do not rely on this
system to replace driver judgment and the
need to maintain distance and speed.
Note: The system does not detect, warn or
respond to potential collisions with vehicles
to the rear or sides of the vehicle.
Note: The collision warning system is active
at speeds above approximately 5 mph (8
km/h). E156130
This system is designed to alert the driver
of certain collision risks. A radar detects if
your vehicle is rapidly approaching another
vehicle traveling in the same direction as
yours.
E156131
202Driving Aids
Note: For best results, coolant
concentration should be tested with a
refractometer such as Rotunda tool
300-ROB75240 available from your dealer.
Ford does not recommend the use of
hydrometers or coolant test strips for
measuring coolant concentrations.
Note: Automotive fluids are not
interchangeable. Do not use engine coolant
or antifreeze or windshield washer fluid
outside of its specified function and vehicle
location.
Adding Coolant WARNINGS
Do not add engine coolant when the
engine is hot. Steam and scalding
liquids released from a hot cooling
system can burn you badly. Also, you can
be burned if you spill coolant on hot engine
parts.
Do not put engine coolant in the
windshield washer fluid container. If
sprayed on the windshield, engine
coolant could make it difficult to see
through the windshield.
To reduce the risk of personal injury,
make sure the engine is cool before
unscrewing the coolant pressure
relief cap. The cooling system is under
pressure; steam and hot liquid can come
out forcefully when the cap is loosened
slightly.
Do not add coolant further than the
MAX mark.
Note: Do not use stop leak pellets, cooling
system sealants, or additives as they can
cause damage to the cooling or heating
systems. This damage would not be covered
under your vehicle’s warranty. Note: During normal vehicle operation, the
coolant may change color from orange to
pink or light red. As long as the coolant is
clear and uncontaminated, this color change
does not indicate the coolant has degraded
nor does it require the coolant to be drained,
the system to be flushed, or the coolant to
be replaced.
Note: It is very important to use prediluted
coolant meeting the Ford specification in
order to avoid plugging the small coolant
passageways. Use of concentrated coolant
and water may cause coolant passageway
plugging and void the warranty. See
Capacities and Specifications (page 293).
• Do not mix different colors or types of
coolant in your vehicle. Make sure the
correct coolant is used. Mixing of
coolants may harm your cooling
system. The use of an improper coolant
may harm the engine, inverter system
controller, and cooling system
components and may void the
warranty.
• In case of emergency, a large amount
of water without engine coolant may
be added to the engine cooling system
only in order to reach a vehicle service
location. In this instance, the engine
cooling system must be drained,
chemically cleaned with Motorcraft
Premium Cooling System Flush, and
refilled with prediluted engine coolant
as soon as possible. Water alone
(without engine coolant) can cause
engine damage from corrosion,
overheating, or freezing. DO NOT use
this method for the inverter system
controller cooling system. The inverter
system controller cooling system
operates close to ambient
temperature, and is susceptible to
freezing in any subfreezing environment
in the absence of coolant.
246Maintenance
• Do not use alcohol, methanol, brine or
any engine coolants mixed with alcohol
or methanol antifreeze (coolant).
Alcohol and other liquids can cause
engine damage from overheating or
freezing.
• Do not add extra inhibitors or additives
to the coolant. These can be harmful
and compromise the corrosion
protection of the engine coolant.
Adding Engine Coolant 1. Unscrew the engine coolant reservoir
cap slowly. Any pressure will escape
as you unscrew the cap.
2. Use a funnel to add prediluted engine
coolant to the engine coolant reservoir.
Make sure that the level is between the
MIN and MAX marks on the engine
coolant reservoir. Use prediluted engine
coolant meeting the Ford specification.
See Capacities and Specifications
(page 293).
3. Close the engine coolant reservoir cap.
Whenever you add coolant, check the
coolant level in the engine coolant reservoir
the next few times you drive the vehicle. If
necessary, add enough prediluted engine
coolant to bring the engine coolant level
to the proper level.
Adding Inverter System Controller
Coolant 1. Open the inverter system controller
coolant reservoir cap.
2. Use a funnel to add prediluted coolant
to the inverter system controller
coolant reservoir. Make sure that the
level is between the MIN and MAX
marks on the inverter system controller
coolant reservoir. Use prediluted
coolant meeting the Ford specification.
See Capacities and Specifications
(page 293). 3. Close the inverter system controller
coolant reservoir cap.
Whenever you add coolant, check the
coolant level in the inverter system
controller coolant reservoir the next few
times you drive the vehicle. If necessary,
add enough prediluted coolant to bring the
inverter system controller coolant level to
the proper level.
Recycled Engine Coolant Ford Motor Company does not recommend
the use of recycled engine coolant since a
Ford-approved recycling process is not yet
available.
Used engine coolant should be disposed
of in an appropriate manner. Follow your
community’s regulations and standards
for recycling and disposing of automotive
fluids.
Severe Climates If you drive in extremely cold climates:
• It may be necessary to have an
authorized Ford dealer increase the
coolant concentration above 50%.
• A coolant concentration of 60% will
provide improved freeze point
protection. Engine coolant
concentrations above 60% will
decrease the overheat protection
characteristics of the engine coolant
and may cause engine damage.
If you drive in extremely hot climates:
• It may be necessary to have an
authorized Ford dealer decrease the
coolant concentration to 40%.
• A coolant concentration of 40% will
provide improved overheat protection.
Engine coolant concentrations below
40% will decrease the corrosion/freeze
protection characteristics of the engine
coolant and may cause engine
damage.
247Maintenance
• Drive carefully and avoid abrupt
steering maneuvers.
• Periodically monitor tire inflation
pressure in the affected tire; if the tire
is losing pressure, have the vehicle
towed.
• Read the information in the Tips for
Use of the Kit section to make sure safe
operation of the kit and your vehicle.
Tips for Use of the Kit Read the following list of tips to ensure
safe operation of the kit:
• Before operating the kit, make sure
your vehicle is safely off the road and
away from moving traffic. Turn on the
hazard lights.
• Always set the parking brake to ensure
the vehicle doesn't move unexpectedly.
• Do not remove any foreign objects,
such as nails or screws, from the tire.
• When using the kit, leave the engine
running (only if the vehicle is outdoors
or in a well-ventilated area) so the
compressor doesn't drain the vehicle's
battery.
• Do not allow the compressor to
operate continuously for more than 15
minutes; this will help prevent the
compressor from overheating.
• Never leave the kit unattended when
it is operating.
• Sealant compound contains latex.
Make sure that you use the non-latex
gloves provided to avoid an allergic
reaction.
• Keep the kit away from children.
• Only use the kit when the ambient
temperature is between -22°F (–30°C)
and 158°F (70°C). • Only use the sealing compound before
the use by date. The use by date is on
the lower right hand corner of the label
located on the sealant canister
(bottle). Check the use by date
regularly and replace the canister after
four years.
• Do not store the kit unsecured inside
the passenger compartment of the
vehicle as it may cause injury during a
sudden stop or crash. Always store the
kit in its original location.
• After sealant use, the tire pressure
monitoring system sensor and valve
stem on the wheel must be replaced
by an authorized Ford dealer.
• When inflating a tire or other objects,
use the black air hose only. Do not use
the transparent hose which is designed
for sealant application only.
• Operating the kit could cause an
electrical disturbance in radio, CD, and
DVD player operation.
What to do when a Tire Is
Punctured A tire puncture within the tire's tread area
can be repaired in two stages with the kit.
• In the first stage, the tire will be
reinflated with a sealing compound
and air. After the tire has been
reinflated, you will need to drive the
vehicle a short distance (about 4 miles
[6 kilometers]) to distribute the
sealant in the tire.
• In the second stage, you will need to
check the tire pressure and adjust, if
necessary, to the vehicle's tire inflation
pressure.
268Wheels and Tires
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately. Make sure to change your vehicle’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
446Scheduled Maintenance
Fuel Consumption.......................................156 Calculating Fuel Economy...............................157
Filling the Tank....................................................156
Fuel Filter........................................................249
Fuel Quality....................................................149 Choosing the Right Fuel...................................149
Fuel Freshness Mode (Energi Vehicles
Only)...................................................................149
Octane Recommendations............................149
Fuel Shutoff...................................................225
Fuses..................................................................231
Fuse Specification Chart............................231 Passenger Compartment Fuse
Panel..................................................................238
Power Distribution Box.....................................231
G Garage Door Opener See: Universal Garage Door Opener............129
Gauges................................................................79 Common Displays...............................................80
Left Information Display....................................79
Right Information Display.................................80
General Information on Radio
Frequencie s...................................................44Intelligent Access.................................................44
General Maintenance Information.......444 Multi-point Inspection.....................................447
Owner Checks and Services.........................446
Protecting Your Investment..........................444
Why Maintain Your Vehicle?.........................444
Why Maintain Your Vehicle at Your
Dealership?.....................................................444
Getting Assistance Outside the U.S. and
Canada...........................................................221
Getting the Services You Need................218 Away From Home...............................................218
Global Opening and Closing......................75 Closing the Windows..........................................75
Opening the Windows........................................75
H Hazard Warning Flashers..........................225
Headlamp Exit Delay....................................70 Head Restraints..............................................121 Adjusting the Head Restraint.........................122
Tilting Head Restraints ....................................122
Heated Seats..................................................127
Heated Steering Wheel...............................66
Heated Windows and Mirrors...................119 Heated Exterior Mirror........................................119
Heated Rear Window.........................................119
Heating See: Climate Control..........................................113
HEV See: Hybrid Electric Vehicle............................142
High Voltage Battery Cut-Off
Switch............................................................164
High Voltage Battery...................................160 General Information..........................................160
Hill Start Assist...............................................172 Using Hill Start Assist........................................172
Hints on Controlling the Interior
Climate ...........................................................118Cooling the Interior Quickly.............................119
General Hints........................................................118
Heating the Interior Quickly.............................118
Recommended Settings for Cooling ...........119
Recommended Settings for Heating...........118
Side Window Defogging in Cold
Weather ..............................................................119
Hints on Driving With Anti-Lock
Brakes.............................................................170
Hood Lock See: Opening and Closing the Hood...........241
Hybrid Electric Vehicle................................142 Hybrid Vehicle Operation (Fusion Hybrid
and Fusion Energi)........................................143
Plug-in Power Mode and Hybrid Mode
(Fusion Energi Only).....................................142
I Ignition Switch...............................................136
In California (U.S. Only).............................219
Information Display Control.......................65 Cluster Display Control Features...................66
Information Displays....................................86
General Information...........................................86
464Index