Times are subject to change due to
holidays.
SYNC Owner Account Why do I need a SYNC owner account?
• Required to activate Vehicle Health
Report and to view the reports online.
• Required to activate the
subscription-based SYNC Services and
to personalize your Saved Points and
Favorites.
• Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have.
Driving Restrictions For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mph (5 km/h).
Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. When using SYNC:
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
320SYNC™
USING SYNC™ WITH YOUR
MEDIA PLAYER You can access and play music from your
digital music player over your vehicle's
speaker system using the system's media
menu or voice commands. You can also
sort and play your music by specific
categories, such as artist and album.
SYNC is capable of hosting nearly any
digital media player including: iPod®,
Zune™, Plays from device players, and
most USB drives. SYNC also supports
audio formats, such as MP3, WMA, WAV
and ACC.
Connecting Your Digital Media
Player to the USB Port Note: If your digital media player has a
power switch, make sure you switch it on
before plugging it in.
To Connect Using Voice Commands
1. Plug the device into the USB port.
2. Press the voice icon and when
prompted, say "USB".
3. You can now play music by saying any
of the appropriate voice commands.
See the media voice commands.
To Connect Using the System Menu
1. Plug the device into the USB port.
2. Press AUX and then MENU to enter
the media menu.
3. Scroll to Select Source. Press OK .
4. Scroll to USB. Press OK .
5. Depending on how many digital media
files are on your connected device,
Indexing may appear in the radio
display. When indexing is complete, the
screen returns to the Play menu. Press OK and scroll through selections of:
• Play All
• Albums
• Genres
• Playlists
• Tracks
•Explore USB
• Similar Music
• Return
What's Playing? At any time when a track is playing, you
can press the voice icon and ask the
system "What's playing?". The system
reads the metadata tags (if populated) of
the playing track to you.
Media Voice Commands E142599
Press the voice icon. When
prompted, say "USB", then any
of the following: "USB"
"Autoplay off"
"Autoplay on"
"Connections"
"Pause"
"Play"
"Play album
"Play all"
"Play artist
"Play genre
"Play next folder" 3
"Play next track"
342SYNC™
"USB"
"Play playlist
"Play previous folder" 3
"Play previous track"
"Play song
"Play track
"Refine album
"Refine artist
"Refine song
"Refine track
"Repeat off"
"Repeat on"
"Search album
"Search artist
"Search genre
"Search song
"Search track
"Shuffle off"
"Shuffle on"
"Similar music"
"What's playing?" 1
it could be the name of anything, such as
a group, artist or song. 2
This voice command is not available until
indexing is complete. 3
This voice command is only available in
folder mode.Voice command guide
Turn autoplay on to listen to music processed during
indexing. Turn autoplay off to allow the indexing process
to finish before the system plays any of your music. *
"Autoplay"
The system searches all the data from your indexed music
and, if available, begins to play the chosen type of music.
You can only play genres of music that are present in the
GENRE metadata tags that you have on your digital media
player."Search genre" or "Play
genre"
The system compiles a playlist and then plays music
similar to what is currently playing from the USB port using
indexed metadata information."Similar music"
343SYNC™
You can:When you select:
Bluetooth Audio: This is a phone-dependent feature that
allows you to stream music playing on your Bluetooth-
enabled phone. If supported by your device, you can press
SEEK to play the previous or next track.
SYNC Line In: Press OK to select and play music from your
portable music player over your vehicle's speakers. 2
Choose to shuffle or repeat your music and select your
Autoplay settings. Once you turn these selections on, they
remain on you turn them off. Press SEEK to play the
previous or next track. 3
Media Settings
Shuffle: Press OK to shuffle available media files in the
current playlist. To shuffle all media tracks, you must select
Play All in the play menu and then select Shuffle.
Repeat: Press OK to repeat any song.
Autoplay: Turn autoplay on to listen to music processed
during indexing. Turn autoplay off to allow the indexing
process to finish before the system plays any of your
music. 4
Interact with SYNC-capable mobile applications on your
smartphone.Mobile Apps
345SYNC™
You can:When you select:
Access Bluetooth Device menu listings (Add, Connect, Set
as Primary, On and Off, Delete) as well as Advanced menu
listings (prompts, languages, defaults, master reset, install
application and system information).System Settings
Press OK to exit the media menu.Exit Media Menu 1
The time required to complete this depends on the size of the media the system needs
to index. If autoplay is on, you can listen to media processed during indexing. If autoplay
is off, you cannot listen to music until the system finishes indexing media. SYNC is capable
of indexing thousands of average size media and notifies you if it reaches the maximum
indexing file size. 2
If you have already connected a device to the USB port, you cannot access the line in
feature. Some digital media players require both USB and line in ports to stream data
and music separately. 3
Some digital media players require both USB and line in ports to stream data and music
separately 4
Indexing times can vary from device to device and with regard to the number of songs
the system needs to process.
Accessing Your Play Menu This menu allows you to select and play
your media by artist, album, genre, playlist,
track, similar music or even to explore what
is on your USB device.
Note: If your digital media player has a
power switch, make sure you switch it on
before plugging it in. 1. Press AUX and then MENU to enter
the media menu.
2. Scroll to Play. Press OK .
If there are no media files to access, the
display indicates there is no media. If there
are media files, you have the following
options:
You can:When you select:
Play all indexed media (tracks) from your playing device
in flat file mode, one at a time in numerical order.Play All
Press OK to select. The first track title appears in the
display.
Sort all indexed media by artist. Once selected, the system
lists and then play all artists and tracks alphabetically. If
there are fewer than 255 indexed artists, the system lists
them alphabetically in flat file mode. If there are more
than 255, the system categorizes them alphabetically.Artists
346SYNC™
Restricted features
Editing settings while the rear view camera or active park
assist are active
Editing wireless settingsWi-Fi and Wireless
Editing the list of wireless networks
Playing videoVideos, Photos and Graphics
Editing the screen's wallpaper or adding new wallpaper
Composing text messagesText Messages
Viewing received text messages
Editing preset text messages
Using the keyboard to enter a destinationNavigation
Demo navigation route
Adding or editing Address Book entries or Avoid Areas
Privacy Information When you connect a cellular phone to
SYNC, the system creates a profile within
your vehicle that links to that cellular
phone. This profile helps in offering you
more cellular features and operating more
efficiently. Among other things, this profile
may contain data about your cellular
phone book, text messages (read and
unread), and call history, including history
of calls when your cell phone was not
connected to the system. In addition, if you
connect a media device, the system
creates and retains an index of supported
media content. The system also records a
short development log of approximately
10 minutes of all recent system activity.
The log profile and other system data may
be used to improve the system and help
diagnose any problems that may occur. The cellular profile, media device index,
and development log remain in your
vehicle unless you delete them and are
generally accessible only in your vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or your vehicle, we recommend
you perform a Master Reset to erase all
stored information.
System data cannot be accessed without
special equipment and access to your
vehicle's SYNC module. Ford Motor
Company and Ford of Canada do not
access the system data for any purpose
other than as described absent consent, a
court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the sections on 911 Assist,
Vehicle Health Report, and Traffic,
Directions and Information.
360MyFord Touch™ (If Equipped)
Media Player E142607
Press the Settings icon >
Settings > Media Player , then
select from the following:Media player
When this feature is on, the system automatically switches
to the media source upon initial connection. This allows
you to listen to music during the indexing process. When
this feature is off, the system does not automatically
switch to the inserted media source.Autoplay
Select to connect, disconnect, add or delete a device. You
can also set a device as your favorite so that the system
automatically attempts to connect to that device at every
ignition cycle.Bluetooth Devices
When this feature is on, the system automatically indexes
media on your connected Bluetooth device.Index Bluetooth Audio
Devices
This allows you to view the version level of the Gracenote
Database.Gracenote Database Info
With this feature on, the Gracenote Database supplies
metadata information for your music files. This overrides
information from your device. This feature defaults to off.Gracenote Mgmt
With this feature on, the Gracenote Database supplied
cover art for your music files. This overrides any art from
your device. This feature defaults to Media Player.Cover Art Priority
Navigation E142607
Press the Settings icon >
Settings > Navigation , then
select from the following:
Navigation
Turn breadcrumbs on and off.Map Preferences
Have the system display your turn list top to bottom or
bottom to top.
Turn the Parking POI notification on and off.
Have the system display the shortest route, fastest route
or ecological route.Route Preferences
369MyFord Touch™ (If Equipped)
Sample commands
"Sirius <0-223>" *
"Sports games" *
*
This command is only usable if you have
an active subscription to SIRIUS satellite
radio. **
The commands that have [ ] around the
word means that the word is optional. For
example, if you say, "Play Metallica", this
is the same as the voice command, "Play
[artist]
AM/FM Radio E142611
Touch the AM or FM tab to listen
to the radio.
To change between AM and FM presets,
just touch the AM or FM tab.
Memory Presets
Save a station by pressing and holding one
of the memory preset areas. There is a brief
mute while the radio saves the station.
Sound returns when finished.
HD Radio
Touch this button to turn HD Radio on. The
light on the button illuminates when the
feature is on. HD Radio allows you to
receive radio broadcasts digitally, where
available, providing free, crystal-clear
sound. See HD Radio information later in
this chapter.
Scan
Touch this button to go to the next strong
AM or FM radio station. The light on the
button illuminates when the feature is on. Options
Sound Settings
Touch this button to adjust settings for:
•Bass
• Midrange
• Treble
• Balance and Fade
• DSP (Digital Signal processing)
• Occupancy Mode
• Speed Compensated Volume.
Note: Your vehicle may not have all these
sound settings.
Set PTY for Seek/Scan
This allows you to select a category of
music you would like to search for. You can
then choose to either seek or scan for the
stations playing that category.
RDS Text Display
This allows you to view the information
broadcast by FM stations.
AST
AST (Autostore) allows you to have the
system automatically store the six
strongest stations in your current location.
TAG Button
This feature is available when HD Radio is
on, and allows you to tag a song to
download later. When you select On, TA G
appears on-screen when HD Radio is
active. You can touch TA G to save the
information of the song that is playing.
When you plug in your portable music
player, the information transfers, if
supported by your device. When you are
connected to iTunes, the tags appear to
remind you of the songs you would like to
download. See HD Radio information later
in this chapter.
376MyFord Touch™ (If Equipped)