GENERAL INFORMATION Radio Frequencies and Reception
Factors AM and FM frequencies are established by
the Federal Communications Commission
(FCC) and the Canadian Radio and
Telecommunications Commission (CRTC).
Those frequencies are:
• AM: 530, 540-1700, 1710 kHz
• FM: 87.9-107.7, 107.9 MHzRadio Reception Factors
The further you travel from an FM station, the weaker the
signal and the weaker the reception.Distance and strength
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with the reception.Terrain
When you pass a ground-based broadcast repeating
tower, a stronger signal may overtake a weaker one and
result in the audio system muting.Station overload
CD and CD Player Information Note: CD units play commercially pressed
4.75-inch (12 centimeter) audio compact
discs only. Due to technical incompatibility,
certain recordable and re-recordable
compact discs may not function correctly
when used in Ford CD players.
Note: Do not insert CDs with homemade
paper (adhesive) labels into the CD player
as the label may peel and cause the CD to
become jammed. You should use a
permanent felt tip marker rather than
adhesive labels on your homemade CDs.
Ballpoint pens may damage CDs. Please
contact an authorized dealer for further
information.
Note: Do not use any irregularly shaped
discs or discs with a scratch protection film
attached.
Always handle discs by their edges only.
Clean the disc with an approved CD
cleaner only. Wipe it from the center of the
disc toward the edge. Do not clean in a
circular motion. Do not expose discs to direct sunlight or
heat sources for extended periods.
MP3 Track and Folder Structure Audio systems capable of recognizing and
playing MP3 individual tracks and folder
structures work as follows:
• There are two different modes for MP3
disc playback: MP3 track mode
(system default) and MP3 folder
mode.
• MP3 track mode ignores any folder
structure on the MP3 disc. The player
numbers each MP3 track on the disc
(noted by the .mp3 file extension) from
T001 to a maximum of T255. The
maximum number of playable MP3
files may be less depending on the
structure of the CD and exact model
of radio present.
299Audio System
VOL: Turn the control to adjust the volume.F
SOURCE: Press this button to access different audio modes such as AM, FM
and A/V Input.G
Seek, Reverse and Fast Forward: In radio mode, select a frequency band
and press one of these buttons. The system stops at the first station it finds in
that direction. Press and hold one of these buttons to move quickly in that
direction to the next strong radio station or memory preset. In CD mode, press
one of these buttons to select the previous or next track. Press and hold one of
these buttons to move quickly in that direction within the current track.H
Menu Structure Note: Depending on your system, some
options may appear slightly different.
Press MENU . Press the up and down arrow buttons to
scroll through the options.
Press the right arrow to enter a menu.
Press the left arrow to exit a menu.
Press OK to confirm a selection.Radio
Use the left and right arrows to go up or down the
frequency band.Manual tune
Select for a brief sampling of all available channels.Scan
Select to store the six strongest local stations on the AM-
AST and FM-AST frequency bands.AST
Select to have the system search by certain music
categories (such as Rock, Pop or Country).PTY/Set Category
Select to view additional broadcast data, if available. This
feature defaults to off. RBDS must be on for you to set a
category.RBDS/RDS
305Audio System
The multicast indicator appears in FM
mode (only) if the current station is
broadcasting multiple digital broadcasts.
The highlighted numbers signify available
digital channels where new or different
content is available. HD1 signifies the main
programming status and is available in
analog and digital broadcasts. Other
multicast stations (HD2 through HD7) are
only available digitally.
When HD Radio broadcasts are active, you
can access the following functions: When HD Radio broadcasts are active, you
can access the following functions:
• Scan allows you to hear a brief
sampling of all available stations. This
feature still works when HD Radio
reception is on, although it does not
scan for HD2-HD7 channels. You may
see the HD logo appear if the station
has a digital broadcast.
• Memory presets allow you to save an
active channel as a memory preset.
Touch and hold a memory preset slot
until the sound returns. There is a brief
mute while the radio saves the station.
Sound returns when finished. When
switching to an HD2 or HD3 memory
preset, the sound mutes before the
digital audio plays, because the system
has to reacquire the digital signal.
Note: As with any saved radio station, you
cannot access the saved station if your
vehicle is outside the station’s reception
area.
HD Radio Reception and Station Troubleshooting Potential reception issues
If you are listening to a multicast station and you are on
the fringe of the reception area, the station may mute due
to weak signal strength.Reception area
If you are listening to HD1, the system switches back to
the analog broadcast until the digital broadcast is available
again. However, if you are listening to any of the possible
HD2-HD7 multicast channels, the station mutes and stays
muted unless it is able to connect to the digital signal
again.
When the system first receives a station (aside from HD2-
HD7 multicast stations), it first plays the station in the
analog version. Once the receiver verifies the station is an
HD Radio station, it shifts to the digital version. Depending
on the station quality, you may hear a slight sound change
when the station changes from analog to digital. Blending
is the shift from analog to digital sound or digital back to
analog sound.Station blending
308Audio System
For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit our
online store at: Accessories.Ford.com
(U.S. only).
Ford Custom Accessories are available for
your vehicle through your local Ford or Ford
of Canada authorized dealer. Ford Motor
Company will repair or replace any properly
authorized dealer-installed Ford Custom
Accessories found to be defective in
factory-supplied materials or workmanship
during the warranty period, as well as any
component damaged by the defective
accessories. The accessories will be
warranted for whichever provides you the
greatest benefit:
• 12 months or 12,000 miles (20,000
km) (whichever occurs first), or
• the remainder of your new vehicle
limited warranty.
Contact your authorized dealer for details
and a copy of the warranty.
Exterior style • Hood deflectors
• Side-window deflectors
• Splash guards
• Rear spoiler
• Wheels
• Bumper protectors
Interior style • All-weather floor mats
• Rear seat entertainment*
• Premium carpeted floor mats
• Lighted door sill plates
• Electrochromatic
compass/temperature interior mirrors Lifestyle • Ash cup / smoker's packages
• Roof racks and carriers*
• Cargo area protectors
• Cargo net
• Cargo organizers
• Interior light kit
Peace of mind • Remote start
• Vehicle security systems
• Wheel locks
• Bumper-mounted parking sensor*
• Locking fuel plug for capless fuel
system
*Ford Licensed Accessories (FLA) are
warranted by the accessory
manufacturer's warranty. Ford Licensed
Accessories are fully designed and
developed by the accessory manufacturer
and have not been designed or tested to
Ford Motor Company engineering
requirements. Contact your authorized
dealer for details regarding the
manufacturer's limited warranty and a
copy of the FLA product limited warranty
offered by the accessory manufacturer.
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
314Accessories
Press to select any of the following:
•AM
•FM
• SIRIUS
•CD
•USB
• BT Stereo
• SD Card
• A/V In
Using the Touch-Sensitive
Controls on Your System To turn a feature on and off, just touch the
graphic with your finger. To get the best
performance from the touch-sensitive
controls:
• Do not press hard on the controls. They
are sensitive to light touch.
• Use your bare finger to touch the center
of a touch-control graphic. Touching
off-center of the graphic may affect
operation of a nearby control.
• Make sure your hands are clean and
dry.
• Keep metal and other conductive
material away from the surface of the
touchscreen as this may cause
electronic interference (for example,
inadvertently turning on a feature other
than the one you meant to turn on).
Depending on your vehicle and option
package, you may also have these controls
on your bezel:
• Power: Switch the media or climate
features off and on.
• VOL: Control the volume of playing
media.
• Fan: Control the speed of the climate
system fan.
• Seek and Tune buttons: Use as you
normally would in media modes. • Eject: Eject a CD from the
entertainment system.
• SOURCE: Touch the word repeatedly
to see all available media modes. The
screen does not change, but you see
the media change in the lower left
status bar.
• SOUND: Touch the word to access the
Sound menu where you can adjust
settings such as: Bass, Treble,
Midrange, Balance and Fade, DSP
(Digital Signal Processing), Occupancy
Mode and Speed Compensated
Volume. (Your vehicle may not have
all of these sound options.)
• Hazard flasher: Switch the hazard
flashers off and on.
Cleaning the Touchscreen Display Use a clean, soft cloth such as one used
for cleaning glasses. If dirt or fingerprints
are still visible, apply a small amount of
alcohol to the cloth. Do not pour or spray
alcohol onto the display. Do not use
detergent or any type of solvent to clean
the display.
Support The SYNC support team is available to
help you with any questions you are not
able to answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call: 1-800-392-3673.
In Canada, call: 1-800-565-3673.
Times are subject to change due to
holidays.
358MyFord Touch™ (If Equipped)
SettingsE
HelpFE142607
Under this menu, you can set
your clock, access and adjust the
display, sound and vehicle
settings as well as access settings for
specific modes or the help feature.
Clock Note: You cannot manually set the date.
Your vehicle’s GPS does this for you.
Note: If the battery has been disconnected,
your vehicle needs to acquire a GPS signal
to update the clock. Once your vehicle
acquires the signal, it may take a few
minutes for the update to display the correct
time. E142607
1. Press the Settings icon > Clock .
2. Press + and - to adjust the time.
From this screen, you can also make other
adjustments such as 12-hour or 24-hour
mode, activate GPS time synchronization
and have the system automatically update
new time zones.
You can also turn the outside air
temperature display off and on. It appears
at the top center of the touchscreen, next
to the time and date.
The system automatically saves any
updates you make to the settings.
Display
You can adjust the touchscreen display
through the touchscreen or by pressing the
voice button on your steering wheel
controls and when prompted, say, "Display
settings". E142607
Press the Settings icon >
Display , to access and make
adjustments using the
touchscreen.
• Brightness allows you to make the
screen display brighter or dimmer.
• Auto DIM , when set to On , lets you use
the Auto Dim Manual Offset feature.
• Mode allows you to set the screen to
a certain brightness or have the system
automatically change based on the
outside light level, or turn the display
off.
• If you select AUTO or NIGHT , you
have the options of turning the
display's Auto Dim feature on or off
and changing the Auto Dim Manual
Offset feature.
• Auto Dim Manual Offset allows you
to adjust screen dimming as the
outside lighting conditions change from
day to night.
• Edit Wallpaper
• You can have your touchscreen
display the default photo or upload
your own.
Uploading Photos for Your Home
Screen Wallpaper
Note: You cannot load photos directly from
your camera. You must access the photos
either from your USB mass storage device
or from an SD card.
Note: Photographs with extremely large
dimensions (such as 2048 x 1536) may not
be compatible and appear as a blank
(black) image on the display.
Your system allows you to upload and view
up to 32 photos.
365MyFord Touch™ (If Equipped)
E142607
To access, press the Settings
icon > Display > Edit
Wallpaper , and then follow the
system prompts to upload your
photographs.
Only the photograph(s), which meets the
following conditions, display:
• Compatible file formats are as follows:
.jpg, .gif, .png, .bmp
• Each file must be 1.5 MB or less.
• Recommended dimensions: 800 x 384
Sound E142607
Press the Settings icon > Sound ,
then select from the following: Sound settings
Bass
Midrange
Treble
Set Balance and Fade
DSP *
Occupancy Mode *
Speed Compensated Volume*
Your vehicle may not have this sound
setting.
Vehicle E142607
Press the Settings icon >
Vehicle , then select from the
following:
• Ambient Lighting
• Vehicle Health Report
• Rear View Camera • Enable Valet Mode
• Charge Port Light Ring.
Ambient Lighting (If Equipped)
When you turn this feature on, ambient
lighting illuminates footwells and
cupholders with a choice of colors. To
access and make adjustments: E142607
1. Press the Settings icon > Vehicle >
Ambient Lighting .
2. Touch the desired color.
3. Use the scroll bar to increase or
decrease the intensity.
To turn the feature on or off, press the
power button.
Vehicle Health Report
Turn Automatic Reminders on and off
and set the mileage interval at which you
would like to receive the reports. Press ?
for more information on these selections.
When done making your selections, press
Run Vehicle Health Report Now if you
want your report.
You can find more information on Vehicle
Health Report in this chapter. See
Information (page 408).
Rear View Camera
This menu allows you to access settings
for your rear view camera. E142607
Press the Settings icon >
Vehicle > Rear View Camera ,
then select from the following
settings:
• Rear Camera Delay
• Visual Park Aid Alert
• Guidelines.
366MyFord Touch™ (If Equipped)
You can find more information on the rear
view camera in another chapter. See Rear
View Camera (page 181).
Enable Valet Mode
Note: If the system locks, and you need to
reset the PIN, enter 3681 and the system
unlocks.
Valet mode allows you to lock the system.
No information is accessible until the
system is unlocked with the correct PIN. E142607
1. Press the Settings icon > Vehicle >
Enable Valet Mode .
2. When prompted, enter a four-digit PIN.
After you press Continue , the system locks
until you enter the PIN again.
Charge Point Light Ring E142607
Press the Settings icon >
Vehicle > Charge Point Light
Ring , then select from the
following:
Charge point light ring
Illuminates when plugging in, opening doors, pressing the
unlock button on your remote, and while charging.On
Does not illuminate.Off
Cord Acknowledgement: Illuminates when plugging in.Limited
Charge Status: Illuminates when opening doors or
pressing the unlock button on your remote.
Note: Details on the charge port light ring
functions are in another chapter. See High
Voltage Battery (page 160).
Settings Access and adjust system settings, voice
features, as well as phone, navigation and
wireless settings. System E142607
Press the Settings icon >
Settings > System , then select
from the following:
System
Select to have the touchscreen display in English, Spanish
or French.Language
Select to display units in kilometers or miles.Distance
Select to display units in Celsius or Fahrenheit.Temperature
Adjust the volume of voice prompts from the system.System Prompt Volume
367MyFord Touch™ (If Equipped)