Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and select items
that routinely wear out.
The coverage is prepaid, so you never have
to worry about affording your vehicle
maintenance. It covers regular checkups,
routine inspections, preventive care and
replacement of select items that require
periodic attention for normal wear:
• Windshield Wiper Blades
• Spark Plugs (except in California)
• The Clutch Disc
• Brake Pads and Linings
• Shock Absorbers
• Belts and Hoses
• Diesel Exhaust Fluid Replenishment Contact your selling authorized Ford or
Lincoln dealership today so they can
customize a Ford Extended Service Plan
that fits your driving lifestyle and budget.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program.
To learn more, call our Ford ESP specialists
at 800-367-3377. Don’t forget to ask about
our interest free payment program,
allowing you all the security and benefits
Ford ESP has to offer while paying over
time. You are pre-approved with no credit
checks, no hassles!
Complete the information below and mail
to:
Ford ESP
P.O. Box 8072
Royal Oak, MI 48068-0039Name (PLEASE PRINT)
APT.#ADDRESS
ZIPSTATECITY
E-MAIL
317Ford Extended Service Plan (ESP)
Pairing a Phone for the First Time Note: SYNC can support downloading up
to approximately 1000 entries per
Bluetooth-enabled cellular phone.
Note: Make sure to switch on the ignition
and the radio. Put the transmission in
position P (automatic transmission) or
neutral with the parking brake applied
(manual transmission).
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
1. Press the phone button. When the
display indicates there is no phone
paired, press OK .
2. When Find SYNC appears in the
display, press OK .
3. Put your phone into Bluetooth
discovery mode. See your device's
manual if necessary.
4. When prompted on your phone's
display, enter the six-digit PIN provided
by SYNC in the radio display. The
display indicates when the pairing is
successful.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
downloading your phonebook.
Pairing Subsequent Phones
Note: Make sure to switch on the ignition
and the radio. Put the transmission in
position P (automatic transmission) or
neutral with the parking brake applied
(manual transmission). Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Press the phone button, and then scroll
to System Settings. Press OK .
2. Scroll to Bluetooth Devices. Press OK .
3. Scroll to Add Bluetooth Device. Press
OK .
4. When Find SYNC appears in the
display, press OK .
5. Put your phone into Bluetooth
discovery mode. See your phone's
manual if necessary.
6. When prompted on your phone's
display, enter the six-digit PIN provided
by SYNC in the radio display. The
display indicates when the pairing is
successful.
The system then prompts with questions,
such as if you would like to set the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) or download
your phone book.
Phone Voice Commands "PHONE"
"Call
"Call
"Call
"Call
"Call
"Call
"Call history incoming" 2
"Call history missed" 2
324SYNC™
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury.
Note: This feature is only available in the
United States.
Note: Your Vehicle Health Report feature
requires activation before use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature. Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals.
The system allows you to check your
vehicle's overall health in the form of a
diagnostic report card. The vehicle health
report contains valuable information such
as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service Actions
• Items noted during vehicle inspections
by an authorized dealer that still need
servicing.
You can run a report (after your vehicle has
been running a minimum of 60 seconds)
by pressing the voice button and saying
"Vehicle health report", or pressing the
phone button.
To run a report using the phone button:
1. Press the phone button to enter phone
menu.
2. Scroll to select Vehicle Health, and
then press OK .
3. Scroll to select from the following
options:
337SYNC™
Bluetooth Audio Voice Commands E142599
If you are listening to a Bluetooth
audio device, press the voice
button on the steering wheel
control. When prompted, say "Next song",
"Pause", "Play" or "Previous song".
If you are not listening to a Bluetooth audio
device, press the voice button and, after
the tone, say "Next song", "Pause", "Play"
or "Previous song".
A/V Inputs WARNINGS
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any handheld device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
For safety reasons, do not connect
or adjust the settings on your
portable music player while your
vehicle is moving.
Store the portable music player in a
secure location, such as the center
console or the glove box, when your
vehicle is moving. Hard objects may
become projectiles in a crash or sudden
stop, which may increase the risk of serious
injury. The audio extension cable must be
long enough to allow the portable music
player to be safely stored while your
vehicle is moving. E142622
Your A/V inputs allow you to connect an
auxiliary audio/video source (such as a
gaming systems or a personal camcorder)
by connecting RCA cords (not included)
to these input jacks. The jacks are yellow,
red and white and are located either
behind a small access door on the
instrument panel or in your center console.
You can also use the A/V inputs as an
auxiliary input jack to play music from your
portable music player over your vehicle's
speakers. Plug in your 1/8 inch (3.5
millimeter) RCA adapter into the two left
A/V input jacks (red and white).
Press the lower left corner of the
touchscreen, and then select A/V In .
To use the auxiliary input jack feature,
make sure that your portable music player
is designed for use with headphones and
that it is fully charged. You also need an
audio extension cable with stereo male
1/8-inch (3.5 millimeter) connectors at one
end and a RCA jack at the other.
1. Switch off the vehicle, radio and
portable music player. Set the parking
brake and put the transmission in
position P .
2. Attach one end of the audio extension
cable to the headphone output of your
player and the other end into the
adapter in one of the two left A/V input
jacks (white or red) inside the center
console.
390MyFord Touch™ (If Equipped)
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If Equipped)
WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury.
Note: This feature is only available in the
United States.
Note: Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature. Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, such
as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service Actions
• Items noted during vehicle inspections
by your authorized dealer that still need
servicing.
Making a Report E142608
If you want to run a report by
using the touchscreen, touch
Apps > Vehicle Health Report .E142599
To run a report by voice
command, press the voice
button on the steering wheel
and, when prompted, say "Vehicle health
report".
416MyFord Touch™ (If Equipped)
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately. Make sure to change your vehicle’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
446Scheduled Maintenance
Check Every 12 Months (Fusion Energi
Plug-in Hybrid Only)
Inspect the engine oil filter for signs of
damage such as rust, paint blistering,
scratches or dents. If any of these
conditions are present, replace the filter.
See Normal Scheduled Maintenance
(page 448). Multi-point Inspection In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.Multi-point inspection
Hazard warning system operationAccessory drive belt(s)
Horn operationBattery performance
Radiator, cooler, heater and A/C hosesEngine air filter
Suspension components for leaks or
damageExhaust system
Steering and linkageExterior lamps operation
Tires for wear and proper pressure **
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots*
Brake, coolant re covery reservoir, automatic transmission and window washer**
If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
447Scheduled Maintenance
Normal Maintenance Intervals Fusion Full Hybrid Normal scheduled maintenance 1, 2
Change engine oil and filter. 3
Every 12 months or 10000
miles (16000 km). The oil
monitoring system displays
a message in the informa-
tion display. Rotate tires, inspect tire wear and measure tread depth.
Inspect automatic transmission fluid level. Consult dealer
for requirements.
Inspect brake pads, shoes, rotors, drums, brake linings,
hoses and parking brake.
Inspect engine cooling system and motor/electronics
cooling system strength and hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-
rod ends.
Inspect wheels and related components for abnormal
noise, wear, looseness or drag.1
Do not exceed one year or 10000 miles (16000 kilometers) between service intervals. 2
Perform multi-point inspection (recommended). 3
Reset the oil monitoring system after engine oil and filter changes. See Engine Oil
Check (page 244).
Other maintenance items *
Replace cabin air filter.Every 20000 miles (32000
km)
Replace engine air filter.Every 30000 miles (48000
km)
Change engine coolant and motor/electronics coolant. **
At 100000 miles (160000
km)
449Scheduled Maintenance