Pairing Your Phone with SYNC
In order to use many of the features of SYNC, such as making a phone call, receiving a
text or using SYNC Services, you must first connect or pair your phone with SYNC.
To Pair Your Phone for the First Time
1. Make sure that your vehicle is in park (P) or neutral (N) with the parking brake applied
(with manual transmission only), then switch your ignition and radio on.
2. Press the phone button
. When the display indicates No Phone Found, press OK.
3. When Add Bluetooth Device? appears in the display, press OK.
4. When Find SYNC appears in the display, press OK. When prompted on your
phone’s display, enter the PIN provided by SYNC into your phone.
5. The display will indicate when the pairing is successful.
The System May Prompt You to
» Set your phone as the primary/favorite (the primary phone will receive messages
and voicemail).
» Download your phone book (this is required to use the full set of voice commands).
» Switch on 911 Assist
®.
TIPS
» Make sure you accept the request from SYNC to access your phone.
» To pair subsequent phones, please refer to Pairing Subsequent Phones in the SYNC
chapter of your Owner’s Manual.
» If you are experiencing pairing problems, try performing a clean pairing by deleting your
services from SYNC, deleting the SYNC connection from your phone and then repeating
the Pairing Your Phone with SYNC process.
Why Do You Need a SYNC
Owner Account?
A SYNC owner account is required for
Vehicle Health Report activation and the
ability to view your reports online. You’ll
also be able to take advantage of all of
the SYNC Services* and personalization
features, such as saving your favorites and
points of interest. You’ll receive the latest
software updates that add new places,
directions and information; and if you have
questions, you’ll get free customer support.
NOTE Your SYNC system may offer
advanced features such as SYNC Services,
AppLink
TM and Vehicle Health Reports.
Some services may not be available in your
area. Visit the website or call the toll-free
number for more information. See the inside
front cover of this guide for details.
Using Your Phone
with SYNC
NOTE You must download your phone
book to make phone calls with voice
commands by name.
Making a Phone Call
Use SYNC to make a phone call to anyone
in your phone book by pressing the voice
button
. When prompted, say a
voice command.
For example, you could say “Call Jake
Smith at home”. When the system
confirms the number, say “Dial” again
to initiate the call.
NOTE You can also make phone calls by
pressing the voice button
and when
prompted, give the voice command “Dial”,
then verbally say the phone number.
Answering Incoming Calls
Whenever you have an incoming call, you
will be able to see the name and number of
the person calling in the display. Press the phone button
to answer an incoming
call. You can hang up at any time by
pressing and holding the phone button
.
Do Not Disturb Mode
This feature blocks incoming calls and text
messages and saves them for later. You still
have access to outgoing calls when this
feature is active. Say the voice command
“Do not disturb on” to enable and “Do not
disturb off” to disable.
Using SYNC to
Access Digital Media
Plug in your USB media devices such as
phones and MP3 players, and use SYNC
to play all of your favorite music.
Using Voice Commands to Play Music
1. Plug your media player into your
USB port.
2. Press the voice button
. When
prompted, say “USB”, then follow
up by saying a voice command.
7
SYNC is a Hands-free,
Voice Recognition System
Used for Entertainment,
Information and
Communication.
SYNC. Say the Word.
Before You Get Started
1. Set up your owner account
at SyncMyRide.com (U.S.)
or SyncMyRide.ca (Canada).
Register by following the on-screen
instructions. After registering
you can see which complimentary
services you are eligible for.
2. SYNC uses a wireless connection
called
Bluetooth® to communicate
with your phone. Switch on Bluetooth
mode in your phone’s menu
options. This lets your phone find
SYNC. If you need more details on
setting up your phone with SYNC,
visit SyncMyRide.com (U.S.) or
SyncMyRide.ca (Canada) or your
phone manufacturer’s website.
GETTING STARTED
WITH YOUR SYNC
® SYSTEM
*if equipped
