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are available at the top level of the voice session no matter which
current audio source you are listening to (such as a USB device or Sirius
satellite radio).Note:This is only available when your MyFord Touch
system language is set to North American English.
“AM <530 - 1710>” “FM <87.7 – 107.9>”
“<530 - 1710>” “<87.7 – 107.9>”
“Sirius <0-223>”
*“”*
“Play [genre] ”**“Play [playlist] ”**
“Play [artist] ”**“Play [song] ”**
“Play [album] ”**“Play by
”
“Play ” “Sports games”
*
*
This command is only usable if you have an active subscription to Sirius
satellite radio.
**The commands that have[]around the word means that the word is
optional. For example, if you say, “Play Metallica”, this is the same as the
voice command, “Play [artist] ”.
AM and FM
Touch theAMorFMtab to listen to the radio.
To change between AM and FM presets, just touch theAMor
FMtab.
Memory Presets
Save a station by pressing and holding one of the memory preset areas.
There is a brief mute while the radio saves the station. Sound returns
when finished.
HD Radio
Touch this button to turn HD Radio on. The light on the button
illuminates when the feature is on. HD Radio allows you to receive radio
broadcasts digitally, where available, providing free, crystal-clear sound.
SeeHD Radio informationlater in this chapter.
Scan
Touch this button to go to the next strong AM or FM radio station.
The light on the button illuminates when the feature is on.
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HD Radio™ Information (If Available)
Note:HD Radio broadcasts are not available in all markets.
HD Radio technology is the digital evolution of analog AM/FM radio.
Your system has a special receiver that allows it to receive digital
broadcasts (where available) in addition to the analog broadcasts, it
already receives. Digital broadcasts provide a better sound quality than
analog broadcasts with free, crystal-clear audio and no static or
distortion. For more information, and a guide to available stations and
programming, please visit www.hdradio.com.
When HD Radio is on and you tune to a station broadcasting HD Radio
technology, you may notice the following indicators on your screen:
HD) logoblinks when acquiring a digital station and stays solid
when digital audio is playing. When this logo is available, you
may also see Title and Artist fields on-screen.
Multicast indicatorappears in FM mode (only) if the current station is
broadcasting multiple digital broadcasts. The highlighted numbers signify
available digital channels where new or different content is available.
HD1 signifies the main programming status and is available in analog and
digital broadcasts. Other multicast stations (HD2 through HD7) are only
available digitally.
TA Gallows you to save a song to download later when you are on an
acquired HD Radio station and the feature is on. To turn the feature on
and use it:
1. PressAMorFM>Options>TA Gbutton >On.
2. When you hear a song you like, touchTAG.
3. The system automatically saves the song’s information and transfers
it to your portable music player (if supported) when you connect it
to the system. The system automatically transfers the tag to your
player (if already connected) and a pop-up confirms the transfer.
4. When you access iTunes with your portable music player, the tags
appear to you as a reminder. The system allows you to tag up to
approximately 100 songs. For a list of devices that support
tagging, see www.SYNCMyRide.com, www.SYNCMyRide.ca or
www.syncmaroute.ca.
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When HD Radio broadcasts are active, you can access the following
functions:
•Scanallows you to hear a brief sampling of all available stations.
This feature still works when HD Radio reception is on, although it
does not scan for HD2-HD7 channels. You may see the HD logo
appear if the station has a digital broadcast.
•Memory presetsallow you to save an active channel as a memory
preset. Touch and hold a memory preset slot until the sound returns.
There is a brief mute while the radio saves the station. Sound returns
when finished. When switching to an HD2 or HD3 memory preset, the
sound mutes before the digital audio plays, because the system has to
reacquire the digital signal.
•Note:As with any saved radio station, you cannot access the
saved station if your vehicle is outside the station’s reception area.
HD Radio Reception and Station Troubleshooting
Potential Reception Issues
Reception areaIf you are listening to a multicast station and
you are on the fringe of the reception area, the
station may mute due to weak signal strength.
If you are listening to HD1, the system switches
back to the analog broadcast until the digital
broadcast is available again. However, if you are
listening to any of the possible HD2 through
HD7 multicast channels, the station mutes and
stays muted unless it is able to connect to the
digital signal again.
Station blendingWhen the system first receives a station (aside
from HD2-HD7 multicast stations), it first plays
the station in the analog version. Once the
receiver verifies the station is an HD Radio
station, it shifts to the digital version.
Depending on the station quality, you may hear
a slight sound change when the station changes
from analog to digital. Blending is the shift
from analog to digital sound or digital back to
analog sound.
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In order to provide the best possible experience, use the contact form to
report any station issues found while listening to a station broadcasting
with HD Radio technology. Independent entities own and operate each
station. These stations are responsible for making sure all audio streams
and data fields are accurate.
Potential station issues
Issue Cause Action
Echo, stutter, skip or
repeat in audio.
Increase or decrease in
audio volume.This is poor time
alignment by the radio
broadcaster.No action required.
This is a broadcast
issue.
Sound fading or
blending in and out.The radio is shifting
between analog and
digital audio.No action required.
The reception issue
may clear up as you
continue to drive.
There is an audio mute
delay when selecting
HD2 or HD3, multicast
preset orDirect Tune.The digital multicast
is not available until
the HD Radio
broadcast is decoded.
Once decoded, the
audio is available.No action required.
This is normal
behavior. Wait until the
audio is available.
Cannot access HD2 or
HD3 multicast channel
when recalling a preset
or from a direct tune.The previously stored
multicast preset or
direct tune is not
available in your
current reception area.No action required.
The station is not
available in your
current location.
Text information does
not match currently
playing audio.Data service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.
*
There is no text
information shown for
currently selected
frequency.Data service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.
*
HD2-HD7 stations not
found whenScanis
pressed.PressingScandisables
HD2-HD7 channel
search.No action required.
This is normal
behavior.
*http://www.ibiquity.com/automotive/report_radio_station_experiences
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HD Radio Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio
logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not responsible for the content
sent using HD Radio technology. Content may be changed, added or
deleted at any time at the station owner’s discretion.
Sirius Satellite Radio (If Activated)
Press the lower left corner of the touchscreen, then select the
SIRIUStab.
Presets
Save a channel by pressing and holding one of the memory preset areas.
There is a brief mute while the radio saves the channel. Sound returns
when finished.
ALERT
Save the current song, artist, or team as a favorite. The system alerts
you when it plays again on any channel.
Replay
Replay audio on the current channel. You can replay approximately
45 minutes of audio as long as you have remained tuned to the current
station. Changing stations erases the previous audio.
While in replay mode:
•Press and release the seek buttons to hear the previous or next song.
•Press and hold the seek buttons to reverse or fast forward in the
current track.
•Press play or pause to play or pause the audio.
•PressReplayto return to live audio if you have been using the
feature to replay audio.
Scan
Touch this button to hear a brief sampling of channels.
Options
Sound Settingsallows you to adjust settings for:
•Bass
•Midrange
•Treble
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Potential satellite radio reception issues
Antenna
obstructionsFor optimal reception performance, keep the
antenna clear of snow and ice build-up and
keep luggage and other materials as far away
from the antenna as possible.
TerrainHills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking garages,
dense tree foliage and thunderstorms can
interfere with your reception.
Station overloadWhen you pass a ground-based
broadcast-repeating tower, a stronger signal
may overtake a weaker one and the audio
system may mute.
Satellite radio signal
interferenceYour display may show ACQUIRING...to
indicate the interference and the audio
system may mute.
Sirius troubleshooting tips
Radio display Condition Possible action
Acquiring... Radio requires more
than two seconds to
produce audio for the
selected channel.No action required.
This message should
disappear shortly.
Sat Fault/SIRIUS
system failure.There is an internal
module or system
failure present.If this message does
not clear shortly, or
with an ignition key
cycle, your receiver
may have a fault. See
your authorized dealer
for service.
Invalid Channel. The channel is no
longer available.Tune to another
channel or choose
another preset.
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SD Card and USB Voice Commands
If you are listening to a USB device or an SD card, press the
voice button on the steering wheel control. When prompted,
say any of the commands in the following chart.
If you are not listening to a USB device or an SD card, press the voice
button and, after the tone, say “USB” or “SD card”, then any of the
commands in the following chart.
“USB” or “SD CARD”
“Browse”*“Play similar music”
“Next” “Play song ”
“Pause” “Play TV show ”
**
“Play” “Play TV show episode ”**
“Play album ” “Play video ”**
“Play all” “Play video podcast ”**
“Play artist ” “Play video podcast episode
”**
“Play audiobook ” “Play video playlist ”**
“Play author ” “Previous”
“Play composer ” “Repeat all”
“Play folder ” “Repeat off”
“Play genre ” “Repeat one”
“Play movie ”
**“Shuffle”
“Play music video ”**“Shuffle album”
“Play playlist ” “Shuffle off”
“Play podcast ” “What’s this?”
“Play podcast episode ” “Help”
*If you have said you would like to browse your USB or SD card, the
system prompts you to specify what you would like to browse. When
prompted, see the following “Browse” chart.
**This command is only available in USB mode and are
device-dependent.
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“BROWSE”
“Album ” “All video podcasts”*
“All albums” “All videos”*
“All artists” “Artist ”
“All audiobooks” “Audiobook ”
“All authors” “Author ”
“All composers” “Composer ”
“All folders” “Folder ”
“All genres” “Genre ”
“All movies”
*“Playlist ”
“All music videos”*“Podcast ”
“All playlists” “TV show ”*
“All podcasts” “Video ”*
“All songs” “Video playlist ”*
“All TV shows”*“Video podcast ”*
“All video playlists”*“Help”
*This command is only available in USB mode and are device-dependent.
Supported Media Players, Formats and Metadata Information
SYNC is capable of hosting nearly any digital media player, including
iPod®, Zune™, plays from device players, and most USB drives.
Supported audio formats include MP3, WMA, WAV and AAC.
It is also able to organize your indexed media from your playing device by
metadata tags. Metadata tags, which are descriptive software identifiers
embedded in the media files, provide information about the file.
If your indexed media files contain no information embedded in these
metadata tags, SYNC may classify the empty metadata tags asUnknown.
In order to playback video from your iPod® or iPhone®, (if compatible),
you MUST have a special combination USB/RCA composite video cable
(which you can buy from Apple®). When the cable is connected to your
iPod® or iPhone®, plug the other end into both the RCA jacks and the
USB port.
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