
Vehicle Health Report and SYNC Services
(Traffic, Directions and Information) issues
Issue Possible cause(s) Possible solution(s)
I received a text
that the Vehicle
Health Report is
not activated.•Your account may
not be activated on
the website, OR
•You may have
the wrong
VIN (vehicle
identification
number) listed.•This is a free feature, but you
must first register online to use it.
•Make sure that your VIN is
correctly listed in your account.
I am unable to
retrieve the
report on the
website, or I
receive a system
error.The preferred
dealer information
did not load
correctly.When you register your account,
you must list a preferred dealer.
If one is already listed, try
selecting another dealer and
logging out. Log back in and
change it back to your preferred
dealer and retrieve the report.
I am unable to
submit a report.•This could be due
to your phone’s
compatibility, OR
•Bad signal
strength, OR
•Your phone may
not be activated on
the website.•Update your mobile number in
your account on the website.
•Make sure you have full signal
strength and that yourBluetooth
volume level has been turned up.
•Try deleting your phone and
performing a clean pairing.
I heard a
commercial
when I tried to
use Traffic,
Directions and
Information.•The phone
in use is not
activated, OR
•Your phone has
ID blocker active.•This is a free feature, but you
must first register online to use it.
•Turn off ID blocker on your
phone as the system recognizes
you by your phone number.
•Make sure the currently
connected phone is the same one
that is registered on your
SyncMyRide account.
368SYNC®
2014 Focus(foc)
Owners Guide gf, 1st Printing, October 2012
USA(fus)

Using the Touch-sensitive Controls on Your System
To turn a feature on and off, just touch the graphic with your finger.
To get the best performance from the touch-sensitive controls:
•Do not press hard on the controls. They are sensitive to light touch.
•Use your bare finger to touch the center of a touch-control graphic.
Touching off-center of the graphic may affect operation of a nearby
control.
•Make sure your hands are clean and dry.
•Keep metal and other conductive material away from the surface
of the touchscreen as this may cause electronic interference
(for example, inadvertently turning on a feature other than the one
you meant to turn on).
Depending on your vehicle and option package, you may also have these
controls on your bezel:
•Power: Switch the media or climate features off and on.
•VOL:Control the volume of playing media.
•Fan: Control the speed of the climate system fan.
•Seek and Tune buttons: Use as you normally would in media modes.
•Eject: Eject a CD from the entertainment system.
•SOURCE:Touch the word repeatedly to see all available media
modes. The screen does not change, but you see the media change
in the lower left status bar.
•SOUND:Touch the word to access the Sound menu where you can
adjust settings such as: Bass, Treble, Midrange, Balance and Fade,
THX Deep Note Demo, DSP (Digital Signal Processing), Occupancy
Mode and Speed Compensated Volume. (Your vehicle may not have
all of these sound options.)
•Hazard flasher: Switch the hazard flashers off and on.
Cleaning the Touchscreen Display
Use a clean, soft cloth such as one used for cleaning glasses. If dirt or
fingerprints are still visible, apply a small amount of alcohol to the cloth.
Do not pour or spray alcohol onto the display. Do not use detergent or
any type of solvent to clean the display.
374MyFord Touch® (If Equipped)
2014 Focus(foc)
Owners Guide gf, 1st Printing, October 2012
USA(fus)

When HD Radio broadcasts are active, you can access the following
functions:
•Scanallows you to hear a brief sampling of all available stations.
This feature still works when HD Radio reception is on, although it
does not scan for HD2-HD7 channels. You may see the HD logo
appear if the station has a digital broadcast.
•Memory presetsallow you to save an active channel as a memory
preset. Touch and hold a memory preset slot until the sound returns.
There is a brief mute while the radio saves the station. Sound returns
when finished. When switching to an HD2 or HD3 memory preset, the
sound mutes before the digital audio plays, because the system has to
reacquire the digital signal.
•Note:As with any saved radio station, you cannot access the
saved station if your vehicle is outside the station’s reception area.
HD Radio Reception and Station Troubleshooting
Potential Reception Issues
Reception areaIf you are listening to a multicast station and
you are on the fringe of the reception area, the
station may mute due to weak signal strength.
If you are listening to HD1, the system switches
back to the analog broadcast until the digital
broadcast is available again. However, if you are
listening to any of the possible HD2 through
HD7 multicast channels, the station mutes and
stays muted unless it is able to connect to the
digital signal again.
Station blendingWhen the system first receives a station (aside
from HD2-HD7 multicast stations), it first plays
the station in the analog version. Once the
receiver verifies the station is an HD Radio
station, it shifts to the digital version.
Depending on the station quality, you may hear
a slight sound change when the station changes
from analog to digital. Blending is the shift
from analog to digital sound or digital back to
analog sound.
MyFord Touch® (If Equipped)387
2014 Focus(foc)
Owners Guide gf, 1st Printing, October 2012
USA(fus)

•Balance and Fade
•DSP (Digital Signal Processing)
•Occupancy Mode
•Speed Compensated Volume.
Note:Your vehicle may not have all these sound settings.
Set Category for Seek/Scanallows you to select a category of music
you would like to search for. You can then choose to either seek or scan
for the stations playing that category.
Parental Lockoutallows you to lock and unlock channels, change or
reset your PIN or unlock all channels. To use this feature, you need your
initial PIN, which is 1234.
Artist/Title/Team Alertsallows you to select Artists, Titles and Teams
that you would like the system to alert you to when they are playing on
other channels. PressEdit Alertsto delete or turn off alerts. You can
also set all alerts to on or off. When an alert appears on the screen, you
can choose to Tune to the channel, to Cancel the alert or to Disable
Alerts. If you are listening to a sporting event, you can save your favorite
teams so that the system can alert you when they are playing on a
satellite radio channel.
Note:Sirius does not support the Alert feature on all channels. Ford
Motor Company shall not be responsible for Alert feature variation.
Electronic Serial Number (ESN)is required when communicating
with Sirius about your account.
Direct Tune
Touch this button to manually enter the desired satellite channel
number. TouchEnterwhen you are done.
Browse
Touch this button to view a list of all available stations. Scroll to see
more categories. Touch the station you want to listen to.
TouchSkipif you want to skip this channel.
TouchLockif you do not want anyone to listen to this channel.
TouchTi t l eorArtistto see song and artists on other stations.
390MyFord Touch® (If Equipped)
2014 Focus(foc)
Owners Guide gf, 1st Printing, October 2012
USA(fus)

Sirius troubleshooting tips
Radio display Condition Possible action
Unsubscribed Channel. Your subscription
does not include this
channel.Contact Sirius at
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
No Signal. The signal is lost from
the Sirius satellite or
Sirius tower to your
vehicle antenna.The signal is blocked.
When you move into
an open area, the
signal should return.
Updating. Update of channel
programming in
progress.No action required.
The process may take
up to three minutes.
Call SIRIUS
1–888–539–7474.Your satellite service is
no longer available.Contact Sirius at
1-888-539-7474 to
resolve subscription
issues.
None Found. Check
Channel Guide.All the channels in the
selected channels are
either skipped or
locked.Use the channel guide
to turn off theLock
orSkipfunction on
that station.
Subscription Updated. Sirius has updated the
channels available for
your vehicle.No action required.
CD
Press the lower left corner of the touchscreen, and then select
theCDtab.
You can also advance and reverse the current track or current folder, if
applicable.
Repeat
Touch this button to repeat the currently playing track, all tracks on the
disc or turn the feature off if already on.
Shuffle
Touch this button to play the tracks or entire albums in random order, or
turn the feature off if already on.
394MyFord Touch® (If Equipped)
2014 Focus(foc)
Owners Guide gf, 1st Printing, October 2012
USA(fus)

Scan
Touch this button to hear a brief sampling of all available tracks.
More Info
Touch this button to see disc information.
Options
Sound Settingsallows you to adjust settings for:
•Bass
•Midrange
•Treble
•Balance and Fade
•DSP (Digital Signal Processing)
•Occupancy Mode
•Speed Compensated Volume.
Note:Your vehicle may not have all these sound settings.
Compressionallows you to turn the compression feature on and off.
Browse
Touch this button to look through all available CD tracks.
CD Voice Commands
If you are listening to a CD, press the voice button on the
steering wheel control. When prompted, say any of the
commands in the following chart.
If you are not listening to a CD, press the voice button and, after the
tone, say “CD”, then any of the commands in the following chart.
“CD”
“Pause” “Repeat off”
“Play” “Repeat track”
“Play next track” “Shuffle”
“Play previous track” “Shuffle CD”
*
“Play track <1–512>” “Shuffle folder”*
“Repeat” “Shuffle off”
“Repeat folder”*“Help”
*This applies to WMA or MP3 files only.
MyFord Touch® (If Equipped)395
2014 Focus(foc)
Owners Guide gf, 1st Printing, October 2012
USA(fus)

Press the Settings icon >Settings>Wireless & Internet,
then select from the following:
Wireless & Internet
Wi-Fi Settings Wi-Fi Network (Client) Modeturns the
Wi-Fi feature on and off in your vehicle. Make
sure you turn it on for connectivity purposes.
Choose a Wireless Networkallows you to
use a previously stored wireless network. You
can categorize by alphabetical listing, priority
and signal strength. You can also choose to
search for a network, connect to a network,
disconnect from a network, receive more
information, prioritize a network or delete a
network.
Gateway (Access Point) Modemakes
SYNC an access point for a phone or a
computer when turned on. This forms the
local area network within your vehicle for
things, such as game playing, file transfer and
internet browsing. Press?for more
information.
Gateway (Access Point) Settingsallows
you to view and change settings for using
SYNC as the internet gateway.
Gateway (Access Point) Device List
allows you to view recent connections to your
Wi-Fi system.
430MyFord Touch® (If Equipped)
2014 Focus(foc)
Owners Guide gf, 1st Printing, October 2012
USA(fus)

Homeindicates the location on the map currently stored as the
home position. You can only save one address from the Address
Book as your Home entry. You cannot change this icon.
POI (Point Of Interest) iconsindicate locations of any point
of interest categories you choose to display on the map. You can
choose to display three point of interest categories on the map at
one time.
Starting pointindicates the starting point of a planned route.
Waypointsindicates the location of a waypoint on the map.
The number inside the circle is different for each waypoint and
represents the position of the waypoint in the route list.
Destination symbolindicates the ending point of a planned
route.
Next maneuver pointindicates the location of the next turn on
the planned route.
No GPS symbolindicates that insufficient GPS satellite signals
are available for accurate map positioning. This icon may display
under normal operation in an area with poor GPS access.
Quick-touch Buttons
When in map mode, touch anywhere on the map display to access more
features.
Set as Dest
Touch this button to select a scrolled location on the map as your
destination. You may scroll the map by pressing your index finger on the
map display. When you reach the desired location, simply let go and then
touchSet as Dest.
Set as Waypoint
Touch this button to set the current location as a waypoint.
Save to Favorites
Touch this button to save the current location to your favorites.
444MyFord Touch® (If Equipped)
2014 Focus(foc)
Owners Guide gf, 1st Printing, October 2012
USA(fus)