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Cleaning Plastic Exterior Parts
Use only approved products to clean plastic parts.
•For routine cleaning, use Motorcraft Detail Wash.
•
If tar or grease spots are present, use Motorcraft Bug and Tar Remover.
WAXING
Regular waxing is necessary to protect your car’s paint from the
elements. We recommend that you wash and wax the painted surface
once or twice a year.
When washing and waxing, park your vehicle in a shaded area out of
direct sunlight. Always wash your vehicle before applying wax.
•Use a quality wax that does not contain abrasives.
•Follow the manufacturer’s instructions to apply and remove the wax.
•Apply a small amount of wax in a back-and-forth motion, not in
circles.
•Do not allow wax to come in contact with any non-body (low-gloss
black) colored trim. The wax discolors or stains the parts over time,
such as:
•Bumpers
•Grained door handles
•Side mouldings
•Mirror housings
•Windshield cowl area.
•Do not apply wax to glass areas.
•After waxing, your car’s paint should feel smooth, and be free of
streaks and smudges.
REPAIRING MINOR PAINT DAMAGE
Your authorized dealer has touch-up paint to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jamb) to
an authorized dealer to make sure you get the correct color.
•Remove particles, such as bird droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout, before repairing paint chips.
•Always read the instructions before using the products.
Vehicle Care255
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USA(fus)
Page 370 of 492

Voice command issues
Issue Possible cause(s) Possible solution(s)
SYNC does not
understand
what I am
saying.•You may be using
the wrong voice
commands, OR
•You may be
speaking too soon
or at the wrong
time.•Review the Phone voice
commands and the Media voice
commands at the beginning of
their respective sections.
•Be aware that SYNC’s
microphone is either in your
rear view mirror or in the
headliner just above the
windshield.
SYNC does not
understand the
name of a song
or artist.•You may be using
the wrong voice
commands, OR
•You may not be
saying the name
exactly as it is
saved, OR
•The system may
not be reading the
name the same way
you are saying it.•Review the media voice
commands at the beginning of
the media section.
•Say the song or artist exactly
as listed. If you say, “Play Artist
Prince”, the system does not
play music by Prince and the
Revolution or Prince and the
New Power Generation.
•Make sure you are saying
the complete title, such as
“California remix featuring
Jennifer Nettles”.
•If the songs are saved in all
CAPS, you have to spell them.
LOLA requires you to say,
“Play L-O-L-A”.
•Do not use special characters
in the title as the system does
not recognize them.
SYNC®369
2014 Focus(foc)
Owners Guide gf, 1st Printing, October 2012
USA(fus)
Page 488 of 492

high beam .................................90
replacing bulbs ...............246–247
Head restraints .........................133
Heated steering wheel ..............433
Heating ..............................122, 124
Help ............................................432
Hill start assist ..........................169
Hood ..........................................232
How to use voice commands ...378
I
Ignition .......................................145
Illuminated visor mirror ...........100
Information displays .................109
Inspection/maintenance (I/M)
testing ........................................161
Instrument panel
cleaning ...................................258
cluster ......................................104
Intelligent Access Key ................59
J
Jack ............................................283
positioning ...............................283
storage .....................................283
Joining two calls
(multiparty/conference call) ....332
Jump-starting your vehicle ......210
K
Keyless entry system
autolock .....................................76
Keys .......................................58, 81
positions of the ignition .........145L
Lamps
bulb replacement
specifications chart ................252
fog lamps ...................................93
headlamps, flash to pass ..........90
interior lamps ...........................93
replacing bulbs ...............246–247
LATCH anchors ...........................28
Lights, warning and indicator...104
Listening to music ....................381
Load limits .................................194
Locks
autolock .....................................76
childproof ..................................33
doors ..........................................73
Lubricant specifications ...........290
Lug nuts ....................................288
M
Making and receiving calls .......404
Manual transmission .................167
fluid capacities ........................290
lubricant specifications ..........290
reverse .....................................168
MAP DVD - Loading and
Unloading ..................................404
Map icons ..................................443
Map mode ..................................442
Map preferences .......................440
Map updates ..............................445
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................362
Index487
2014 Focus(foc)
Owners Guide gf, 1st Printing, October 2012
USA(fus)
Page 489 of 492

Message center .........................109
warning messages ...................113
Mirrors .................................98, 100
fold away ...................................98
side view mirrors (power) .......98
Moon roof ..................................101
Motorcraft® parts .............253, 293
MyFord Touch™ system ..........371
MyKey ..........................................66
N
Navigation features ...................436
Navigation voice commands ....445
Notifications ..............................417
O
Octane rating ............................153
P
Pairing other phones ........329, 404
Pairing your phone ...................403
Pairing your phone for the
first time ............................328, 403
Parental MyKey programming....66
Park Assist ................................179
Parking brake ............................172
Parts (see Motorcraft® parts) 293
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................340
Phone redial ..............................334
Phone settings ..................407, 428
Phone voice commands ............409Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................359
POI categories ...........................438
Point of Interest (POI) .............438
Power distribution box
(see Fuses) ...............................222
Power door locks ........................73
Power mirrors .............................98
Powerpoint ................................142
Power steering ..........................191
fluid, checking and adding ....239
fluid, refill capacity ................290
fluid, specifications .................290
Power Windows ...........................96
Privacy information ..........325, 377
Push button start system .........145
Putting a call on/off hold .........332
Q
Quick touch buttons .................444
R
Radio ..................303, 305, 307, 309
AM/FM .....................................383
Single CD ........303, 305, 307, 309
Radio reception .........................301
Radio voice commands .............384
Rear view camera display 184, 424
Rear window defroster .....122, 124
Receiving a text
message .............................336, 407
488Index
2014 Focus(foc)
Owners Guide gf, 1st Printing, October 2012
USA(fus)
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