2014 FORD FOCUS phone

GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training,
equipment or both, so not all authorized dealers are authorized to perform
all warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized
by Ford.
Away from Home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing Address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.fordowner.com.
These are some of the items that can be found online:
•U.S. Dealer Locator by Dealer Name, City/State, or Zip Code
•Owner Manuals
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
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In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 1C8
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Additional Assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling or
servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center.
In order to help serve you better, please have the following information
available when contacting a Customer Relationship Center:
•Vehicle Identification Number (VIN)
•Your telephone number (home and business)
•The name of the authorized dealer and city where located
•The vehicle’s current odometer reading.
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
In the United States, a warranty dispute must be submitted to the BBB
AUTO LINE before taking action under the Magnuson-Moss Warranty
Act, or to the extent allowed by state law, before pursuing replacement
or repurchase remedies provided by certain state laws. This dispute
handling procedure is not required prior to enforcing state created rights
or other rights which are independent of the Magnuson-Moss Warranty
Act or state replacement or repurchase laws.
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If your vehicle must be serviced while you are traveling or living
in Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel, contact the nearest
authorized dealer. If the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL INITIATIVES
Customer Relationship Center
1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804 Email: [email protected]
For customers in Guam, the Commonwealth of the Northern
Mariana Islands (CNMI), America Samoa, and the U.S. Virgin
Islands, please feel free to call our Toll-Free Number:(800)
841-FORD (3673)
If your vehicle must be serviced while you are traveling or living
in Puerto Rico, contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL INITIATIVES
Customer Relationship Center
1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804 Email: www.ford.com.pr
If your vehicle must be serviced while you are traveling or living
in the Middle East, contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
Ford Middle East
Customer Relationship Center
P.O. Box 21470 Dubai, United Arab Emirates
Telephone: +971 4 3326084
Toll-Free Number of the Kingdom of Saudi Arabia: 800 8971409
Local Telephone Number of Kuwait: 24810575
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
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Peace of mind
•Keyless entry keypad•Wheel locks
•Remote start•Bumper mounted parking assist
system*
•Vehicle security systems•Car cover
*The accessory manufacturer designs, develops and therefore warrants
Ford Licensed Accessories, and does not design or test these accessories
to Ford Motor Company engineering requirements. Contact an
authorized Ford dealer for the manufacturer’s limited warranty details,
and request a copy of the Ford Licensed Accessories product limited
warranty from the accessory manufacturer.
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Ask an authorized dealer for specific
weight information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems that are equipped with radio transmitters,
for example, two-way radios, telephones and theft alarms. Any such
equipment installed in your vehicle should comply with Federal
Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulations and should be
installed only by an authorized dealer.
•
Mobile communications systems may harm the operation of your vehicle,
particularly if they are not properly designed for automotive use.
•To avoid interference with other vehicle functions, for example
anti-lock brake systems, do not locate amateur radio antennas in the
area of the driver side hood.
•If you or an authorized Ford dealer add any non-Ford custom
electrical or electronic accessories or components to your vehicle, you
may adversely affect battery performance and durability, and may
adversely affect the performance of other electrical systems in the
vehicle.
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D.INFO:Press this button to access any available radio or CD
information.
E.TUNE - and TUNE +:Press these buttons to manually search the
frequency band.
F.Number block:
•In radio mode, store your favorite radio stations. To store a radio
station, tune to the station, then press and hold a preset button until
sound returns.
•In CD mode, select a track.
•In phone mode, enter a phone number.
G.Clock:Push to access clock settings. You can also set the clock by
pressing theMENUbutton and scrolling toClock Settings.
H.Function buttons:Select different functions of the audio system
depending on which mode you are in (such as Radio mode or CD mode).
I.Seek:
•Press and release these buttons to go to the previous or next preset
radio station or disc track.
•Press and hold these buttons to fast forward to the previous or next
strong radio station, memory preset or through the current disc track.
J.ON/OFF:
•Press this button to switch the system off and on.
•Turn to adjust the volume.
K.MENU:Press this button to access different audio system features.
SeeMenu structurelater in this section.
L.SOUND:
•Press this button to access settings for Treble, Middle, Bass, Fade and
Balance.
•Use the up and down arrow buttons to select the various settings.
When you make your selection, press the left and right arrow buttons
to change the settings. PressOKto set or pressMENUto exit.
•Sound settings can be set for each audio source independently.
M.PHONE:Press this button to access the phone features of the SYNC
system. See theSYNCchapter for more information.
N.MEDIA:Press this button to switch between listening to a CD and
the SYNC-Media menu. To change the SYNC-Media device (such as
switching from a device plugged into the USB port to a Bluetooth audio
device), pressMENUand scroll to Select Source.
O.RADIO:Press this button to listen to the radio or change radio
frequencies. Press the function buttons below the radio screen to select
different radio functions.
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D.INFO:Press this button to access any available radio or CD
information.
E.TUNE - and TUNE +:Press these buttons to manually search the
frequency band.
F.Number block:
•In radio mode, store your favorite radio stations. To store a radio
station, tune to the station, then press and hold a preset button until
sound returns.
•In CD mode, select a track.
•In phone mode, enter a phone number.
G.Clock:Push to access clock settings. You can also set the clock by
pressing theMENUbutton and scrolling toClock Settings.
H.Function buttons:Select different functions of the audio system
depending on which mode you are in (such as Radio mode or CD mode).
I.Sound:
•Press this button to access settings for Treble, Middle, Bass, Fade and
Balance.
•Use the up and down arrow buttons to select the various settings.
When you make your selection, press the left and right arrow buttons
to change the settings. PressOKto set or pressMENUto exit.
•Sound settings can be set for each audio source independently.
J.Seek:
•Press and release these buttons to go to the previous or next preset
radio station or disc track.
•Press and hold these buttons to fast forward to the previous or next
strong radio station, memory preset or through the current disc track.
K.ON/OFF:
•Press this button to switch the system off and on.
•Turn to adjust the volume.
L.MENU:Press this button to access different audio system features.
SeeMenu structurelater in this section.
M.PHONE:Press this button to access the phone features of the
SYNC® system. See theSYNC®chapter for more information.
N.MEDIA:Press this button to switch between listening to a CD and
the SYNC-Media menu. To change the SYNC-Media device (such as
switching from a device plugged into the USB port to a Bluetooth audio
device), pressMENUand scroll toSelect Source.
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AUXILIARY INPUT JACK
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any hand-held device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
WARNING:For safety reasons, do not connect or adjust the
settings on your portable music player while your vehicle is
moving.
WARNING:Store the portable music player in a secure location,
such as the center console or the glove box, when your vehicle is
moving. Hard objects may become projectiles in a crash or sudden stop,
which may increase the risk of serious injury. The audio extension cable
must be long enough to allow the portable music player to be safely
stored while your vehicle is moving.
The auxiliary input jack, located in
the center console (as shown) or
inside the glovebox, allows you to
connect and play music from your
portable music player through your
vehicle speakers. You can use any
portable music player designed for
use with headphones. Your audio
extension cable must have male
18-inch. (3.5 millimeter) connectors
at each end.
LINE IN
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SYNC is an in-vehicle communications system that works with your
Bluetooth-enabled cellular phone and portable media player. This allows
you to:
•Make and receive calls.
•Access and play music from your portable music player.
•Use 911 Assist, Vehicle Health Report and SYNC Services (Traffic,
Directions & Information) (if equipped).
•Use applications, such as Pandora and Stitcher, via SYNC AppLink™
(if applicable).
•Access phonebook contacts and music via voice commands.
•Stream music from your connected phone.
•Text message.
•Use the advanced voice recognition system.
•USB device charging (if your device supports this).
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