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SYNC is a hands-free, voice recognition system used for
entertainment, information and communication.
before You Get started
1)
Visit SyncMyRide.com (U.S.) or SyncMyRide.ca (Canada) to set up
your owner account. Register by following the on-screen instructions.
After registering, you can see what available services you are
eligible for.
2) SYNC uses a wireless connection called
Bluetooth® to
communicate with your phone. Turn Bluetooth mode on in your
phone’s menu options. This lets your phone find SYNC. If you
need more details on setting up your phone with SYNC, visit
SyncMyRide.com (U.S.) or SyncMyRide.ca (Canada), or your phone
manufacturer’s website.
Pairing y our PHone WiTH Sync
In order to use many of the features of SYNC, you must first pair and
connect your phone with SYNC.
To pair your phone for the first time:
1) Make sure that your vehicle is in (P) park and both your ignition and
radio are turned on.
2) Press the phone button
. When the display indicates no phone is
paired, press OK.
3) When Find SYNC appears in the display, press OK.
4) Put your phone into Bluetooth discovery mode. See your phone’s user
guide, if necessary.
5) When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC in the radio display.
6) The display will indicate when the pairing is successful.
Note: The system may prompt you to:
-
Set your phone as primary/favorite (the primary phone will receive
messages and voice mails).
- D ownload your phone book (this is required to use the full set
of voice commands).
- Turn on 911 Assist
®.
Tips
- Make sure you accept SYNC’s request to access your phone.
-
To pair subsequent phones, please refer to Pairing Subsequent
Phones in the SYN C chapter of your Owner’s Manual.
-
If you are experiencing pairing problems, try performing a clean pairing
by deleting your device from SYNC, deleting the SYNC connection from
your phone, and then repeating the process.
uS ing v oice command S
Every time you want to give SYNC a voice command, you must first press
the voice button . When prompted, speak your voice command. For a
list of voice commands, say “What can I say?”
Tips
- Make sure the interior of the vehicle is as quiet as possible.
- After pressing the voice button, wait until after the tone sounds and
“Listening” appears in your vehicle’s display before saying a command.
- Speak naturally, without long pauses between words.
- At any time, you can interrupt the system while it is speaking by
pressing the voice button
.
G ETTING sTaRTED wITh YOUR sYNC® sYs TEmFLEX
sYNC.® say the w ord.
uSing my PH one WiTH Sync
Note: Enter your phone book contacts with both first and last
names to increase SYNC’s ability to select the correct contact.
Remember to say the contact name exactly as it’s listed in your
phone book.
making a Phone Call: Use SYNC to make a phone call to anyone in
your phone book by pressing the voice button
. When prompted, give
a voice command.
For example, you could say “Call Jake Smith at home.” SYNC repeats the
command back to you and dials the number.
Note: You can also make phone calls from outside of your address
book by pressing the voice button
. When prompted, give the
voice command “Dial”, then verbally say the phone number.
answering Incoming Calls: Whenever you have an incoming call, you
will be able to see the name and number of the person calling in your
display. Press the phone button
to answer an incoming call. You
can hang up at any time by pressing and holding the phone button .
Do Not Disturb mode: This feature blocks incoming calls and text
messages and sends them to your voice mail and saves text messages
for later. You still have access to outgoing calls when this feature is active.
Say the voice command, “Do not disturb on” to enable and “Do no\
t disturb
off” to disable.
uSing S ync To a cceSS digiTa L media
SYNC has a media hub with multiple inputs allowing you to access personal
media from your digital devices. Plug in your USB media devices such as
phones and MP3 players, and use SYNC to play all of your favorite music.
Note: SYNC indexes your music; the more information that is
stored on your USB device, the longer it takes SYNC to index.
Using Voice Commands to Play music
1) Plug your media player into your USB port.
2) Press the voice button
. When prompted say “USB”, then follow-up
saying one of the voice commands.
3) You will hear the command repeated back to you and the selected
item will play.
w hy Do I Need a s YNC Owner account?
A SYNC owner account is required for Vehicle Health Report activation
and the ability to view your reports online. You’ll also be able to take
advantage of all of SYNC’s Services and personalization features, such
as saving your favorites and points of interest (POI). You’ll receive the
latest software updates that add new places, directions and information,\
and if you have questions, you’ll get free customer support. Visit the
website or call the toll-free number for more information. See the insid\
e
front cover of this guide for details.
* iF eQU iPPed
8
sYNC® w ITh mYFORD TOUCh®*
a revoLuTionary W ay To connec T WiTH your ve HicLe. Phone
Voice-control your phone for hands-free
calling with your phone securely put away. With
SYNC, you won’t even need to know the phone
number. Just say the name of the person you
want from your contacts.
Your Phone Connects You with many Other
Features and s YNC services*
- Connect to SYNC Services* for traffic,
directions, business searches and
information favorites.
- Connect to Operator Assist to help locate a
listing or destination.
- Call for a Vehicle Health Report.
- Automatically connects with a 911 Operator
in the event of an accident (feature needs to
be activated prior to the event.)
- Transfer calls seamlessly from SYNC to
phone as you get in or out of your vehicle.
Refer to the SYN C chapter of your Owner’s
Manual for complete details. Navigation*
Get started with your navigation system
by pressing the upper-right, green corner.
The available voice-activated navigation
system includes:
-
SiriusXM Traffic
™
- Sirius Travel Link™
-
G PS (Global Positioning System) technology
- 3-D mapping
- Turn-by-turn navigation
Refer to the MyFord Touch chapter of your
Owner’s Manual for complete details.
set a Destination
Set a destination through your touchscreen by
using a street address, a city center, a place on
the map or point of interest (POI). The easiest
way, however, is by voice.
1) Press the voice button
. When
prompted say “Destination street address”.
2) The system will ask you to say the full address
and will display an example on-screen.
3) You can then speak the address
naturally,
such as: “One two three Main Street, Anytown”.
While your vehicle is in P (Park), you can also
use the touchscreen to enter a destination and
narrow your choices by city or street as you type. You can choose from up to three different types
of routes:
-
Fastest: Uses the fastest moving roads possible.
- Shortest: Uses the shortest distance possible.
- Eco (EcoRoute): Uses the most fuel
efficient route.
Tips
- Save your favorite locations by touching
“Save to Favorites”.
- Change your map views from Direction
Headed, North Up or 3D.
9
FLEX
Use the four-corner, four-color touchscreen to explore and interact with your vehicle.
The touchscreen works the same way that traditional controls, knobs and buttons do.
Press the various corners on your touchscreen to personalize the many features and
settings of your vehicle all in one place, and press the home icon
at any time to
return to your home screen. The system provides easy interaction with your cellular
phone, multimedia entertainment, climate controls and navigation system*. * iF eQU iPPed
before You Get started
- Pair your phone to SYNC before using
MyFord Touch.
- If you have the navigation SD card, make
sure that it is inserted into the media port
or your navigation will not work.
Pair Your Phone with myFord Touch
Make sure that your vehicle is in P
(Park) and both your ignition and radio
are turned on.
1) Touch Add Phone in the upper left
corner of the touchscreen.
2) Make sure that your cellular
phone’s Bluetooth is set to On.
3) Select SYNC on your cellular
phone, and a six-digit PIN appears
on your device.
4) You may be prompted to enter
a PIN on your device. To pair,
enter the PIN displayed on the
touchscreen.
5) Confirm that the PIN provided by
SYNC matches the PIN displayed
on your cellular phone.
6) The display will indicate when the
pairing is successful.
*iF eQU iPPed