2014 FORD FLEX tow

Trailer Brake Controller Connector (If Equipped)
The connector is located under the
instrument panel above the brake
pedal.
Trailer Lamps
WARNING:Never connect any trailer lamp wiring to the
vehicle’s tail lamp wiring; this may damage the electrical system
resulting in a fire. Contact an authorized dealer as soon as possible for
assistance in proper trailer tow wiring installation. Additional electrical
equipment may be required.
Trailer lamps are required on most towed vehicles. Make sure all running
lights, brake lights, turn signals and hazard lights are working.
Before Towing a Trailer
Practice turning, stopping and backing up to get the feel of your
vehicle-trailer combination before starting on a trip. When turning, make
wider turns so the trailer wheels clear curbs and other obstacles.
When Towing a Trailer
•Do not drive faster than 70 mph (113 km/h) during the first 500 miles
(800 kilometers).
256Towing
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

•Do not make full-throttle starts.
•Check your hitch, electrical connections and trailer wheel lug nuts
thoroughly after you have traveled 50 miles (80 kilometers).
•When stopped in congested or heavy traffic during hot weather, place
the gearshift in positionPto aid engine and transmission cooling and
to help A/C performance.
•Turn off the speed control with heavy loads or in hilly terrain. The
speed control may turn off automatically when you are towing on
long, steep grades.
•Shift to a lower gear when driving down a long or steep hill. Do not
apply the brakes continuously, as they may overheat and become less
effective.
•If your transmission is equipped with a Grade Assist or Tow/Haul
feature, use this feature when towing. This provides engine braking
and helps eliminate excessive transmission shifting for optimum fuel
economy and transmission cooling.
•Allow more distance for stopping with a trailer attached. Anticipate
stops and brake gradually.
•Avoid parking on a grade. However, if you must park on a grade:
1. Turn the steering wheel to point your vehicle tires away from
traffic flow.
2. Set your vehicle parking brake.
3. Place the automatic transmission in positionP.
4. Place wheel chocks in front and back of the trailer wheels.
(Chocks not included with vehicle.)
Launching or Retrieving a Boat or Personal Watercraft (PWC)
Note:Disconnect the wiring to the trailerbeforebacking the trailer into
the water.
Note:Reconnect the wiring to the trailerafterremoving the trailer from
the water.
When backing down a ramp during boat launching or retrieval:
•Do not allow the static water level to rise above the bottom edge of
the rear bumper.
•Do not allow waves to break higher than 6 inches (15 centimeters)
above the bottom edge of the rear bumper.
Exceeding these limits may allow water to enter vehicle components:
•Causing internal damage to the components.
•Affecting driveability, emissions, and reliability.
Replace the rear axle lubricant anytime the rear axle submerges in
water. Water may have contaminated the rear axle lubricant, which does
not normally require checking or changing unless it is leaking or other
axle repair is required.
Towing257
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

TRANSPORTING THE VEHICLE
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
We recommend the use of a wheel lift and dollies or flatbed equipment
to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company
has not approved a slingbelt towing procedure. Vehicle damage may
occur if towed incorrectly, or by any other means.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
It is acceptable to have your front-wheel drive vehicle towed from the
front if using proper wheel lift equipment to raise the front wheels off
the ground. When towing in this manner, the rear wheels can remain on
the ground.
Front-wheel drive vehicles must have the front wheels placed on a tow
dolly when towing your vehicle from the rear using wheel lift equipment.
This prevents damage to the transmission.
258Towing
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

Towing an all-wheel drive vehicle requires that all wheels be off the
ground, such as using a wheel lift and dollies or flatbed equipment. This
prevents damage to the transmission, all-wheel drive system and vehicle.
TOWING THE VEHICLE ON FOUR WHEELS
Emergency Towing
If your vehicle becomes inoperable (without access to wheel dollies,
car-hauling trailer, or flatbed transport vehicle), it can be flat-towed (all
wheels on the ground, regardless of the powertrain and transmission
configuration) under the following conditions:
•Your vehicle is facing forward for towing in a forward direction.
•
Place the transmission in positionN.SeeAutomatic transmissionin
theTransmissionchapter if you cannot move the transmission intoN.
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 miles (80 kilometers).
Recreational Towing
Note:Put your climate control system in recirculated air mode to
prevent exhaust fumes from entering your vehicle. See theClimate
Controlchapter.
Follow these guidelines if you have a need for recreational towing, such
as towing your vehicle behind a motorhome or truck. We designed these
guidelines to prevent damage to your vehicle after it is hooked-up to the
recreational vehicle or tow dolly.
You can tow your front-wheel drive vehicle with all four wheels on the
ground or with the front wheels off the ground by using a tow dolly.
If you are using a tow dolly, follow the instructions specified by the
equipment provider. If you are towing with all four wheels on the ground,
see the following instructions.
You can tow your all-wheel drive vehicle with all four wheels on the
ground or with all four wheels off the ground using a vehicle transport
trailer. Do not tow your all-wheel drive vehicle with the front wheels off
the ground (by using a tow dolly) and the rear wheels on the ground.
This causes damage to your all-wheel drive system. If you are using a
vehicle transport trailer, follow the instruction specified by the
equipment provider. If you are towing with all four wheels on the
ground, see the following instructions.
Towing259
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

If you tow your vehicle with all four wheels on the ground:
•Tow only in the forward direction.
•Release the parking brake.
•Place the transmission in positionN.
•Do not exceed 65 mph (105 km/h).
•Start the engine and allow it to run for five minutes at the beginning
of each day and every six hours thereafter. With the engine running
and your foot on the brake, shift into positionDand then into
positionRbefore shifting back into positionN.
260Towing
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

BREAKING-IN
You need to break in new tires for approximately 300 miles
(480 kilometers). During this time, your vehicle may exhibit some unique
driving characteristics. Avoid driving too fast during the first 1000 miles
(1600 kilometers). Vary your speed frequently and change up through
the gears early. Do not labor the engine. Do not tow during the first
1000 miles (1600 kilometers).
ECONOMICAL DRIVING
Fuel economy is affected by several things, such as how you drive, the
conditions you drive under and how you maintain your vehicle.
There are some things to keep in mind that may improve your fuel
economy:
•Accelerate and slow down in a smooth, moderate fashion.
•Drive at steady speeds without stopping.
•Anticipate stops; slowing down may eliminate the need to stop.
•Combine errands and minimize stop-and-go driving.
•Close the windows for high-speed driving.
•Drive at reasonable speeds (traveling at 55 mph [88 km/h] uses 15%
less fuel than traveling at 65 mph [105 km/h]).
•Keep the tires properly inflated and use only the recommended size.
•Use the recommended engine oil.
•Perform all regularly scheduled maintenance.
There are also some things you may not want to do because they may
reduce your fuel economy:
•Sudden or hard accelerations.
•Rev the engine before turning it off.
•Idle for periods longer than one minute.
•Warm up your vehicle on cold mornings.
•Use the air conditioner or front defroster.
•Use the speed control in hilly terrain.
•Rest your foot on the brake pedal while driving.
•Drive a heavily loaded vehicle or tow a trailer.
•Carry unnecessary weight (approximately 1 mpg [0.4 km/L] is lost for
every 400 pounds [180 kilograms] of weight carried).
Driving Hints261
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

ROADSIDE ASSISTANCE
Vehicles Sold in the U.S.: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24 hours a day, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your owner’s manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•battery jump start.
•lock-out assistance (key replacement cost is the customer’s
responsibility).
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 kilometers) of the disablement location or
to the nearest authorized dealer. If a member requests to be towed to
an authorized dealer more than 35 miles (56 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56 kilometers).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles Sold in the U.S.: Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s manual
portfolio in the glove compartment.
Roadside Emergencies265
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 kilometers). To obtain reimbursement
information, U.S. Ford vehicle customers call 1-800-241-3673. Customers
will be asked to submit their original receipts.
Vehicles Sold in Canada: Getting Roadside Assistance
Canadian customers who require roadside assistance, call
1–800–665–2006.
Vehicles Sold in Canada: Using Roadside Assistance
For your convenience, you may complete the roadside assistance
identification card found in the centerfold of this warranty guide and
retain for future reference.
Canadian roadside coverage and benefits may differ from the U.S.
coverage. If you require more information, please refer to the coverage
section of your warranty guide, call us in Canada at 1-800-665-2006, or
visit our website at www.ford.ca.
HAZARD WARNING FLASHERS
The hazard flasher control is located on the instrument panel
by the radio. Use it when your vehicle is disabled and is
creating a safety hazard for other motorists.
•Press the flasher control and all front and rear direction signals will
flash.
•Press the flasher control again to turn them off.
Note:With extended use, the flashers may run down your 12–volt
battery.
FUEL CUT-OFF SWITCH
WARNING:Failure to inspect and if necessary repair fuel leaks
after a collision may increase the risk of fire and serious injury.
Ford Motor Company recommends that the fuel system be inspected by
an authorized dealer after any collision.
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shut-off.
266Roadside Emergencies
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)