
•Do not make full-throttle starts.
•Check your hitch, electrical connections and trailer wheel lug nuts
thoroughly after you have traveled 50 miles (80 kilometers).
•When stopped in congested or heavy traffic during hot weather, place
the gearshift in positionPto aid engine and transmission cooling and
to help A/C performance.
•Turn off the speed control with heavy loads or in hilly terrain. The
speed control may turn off automatically when you are towing on
long, steep grades.
•Shift to a lower gear when driving down a long or steep hill. Do not
apply the brakes continuously, as they may overheat and become less
effective.
•If your transmission is equipped with a Grade Assist or Tow/Haul
feature, use this feature when towing. This provides engine braking
and helps eliminate excessive transmission shifting for optimum fuel
economy and transmission cooling.
•Allow more distance for stopping with a trailer attached. Anticipate
stops and brake gradually.
•Avoid parking on a grade. However, if you must park on a grade:
1. Turn the steering wheel to point your vehicle tires away from
traffic flow.
2. Set your vehicle parking brake.
3. Place the automatic transmission in positionP.
4. Place wheel chocks in front and back of the trailer wheels.
(Chocks not included with vehicle.)
Launching or Retrieving a Boat or Personal Watercraft (PWC)
Note:Disconnect the wiring to the trailerbeforebacking the trailer into
the water.
Note:Reconnect the wiring to the trailerafterremoving the trailer from
the water.
When backing down a ramp during boat launching or retrieval:
•Do not allow the static water level to rise above the bottom edge of
the rear bumper.
•Do not allow waves to break higher than 6 inches (15 centimeters)
above the bottom edge of the rear bumper.
Exceeding these limits may allow water to enter vehicle components:
•Causing internal damage to the components.
•Affecting driveability, emissions, and reliability.
Replace the rear axle lubricant anytime the rear axle submerges in
water. Water may have contaminated the rear axle lubricant, which does
not normally require checking or changing unless it is leaking or other
axle repair is required.
Towing257
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Connecting the Jumper Cables
WARNING:Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery.
Note:Do not attach the negative (-) cable to fuel lines, engine rocker
covers, the intake manifold or electrical components as grounding points.
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
1. Connect the positive (+) jumper
cable to the positive (+) terminal of
the discharged battery.
2. Connect the other end of the
positive (+) cable to the positive
(+) terminal of the assisting battery.
3. Connect the negative (-) cable to
the negative (-) terminal of the
assisting battery.
4. Make the final connection of the
negative (-) cable to an exposed
metal part of the stalled vehicle’s
engine, away from the battery and
the carburetor or fuel injection
system.
Ensure that the cables are clear of fan blades, belts, moving parts of both
engines, or any fuel delivery system parts.
Jump Starting
1. Start the engine of the booster vehicle and run the engine at a
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
4
2
1
3
268Roadside Emergencies
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If your vehicle must be serviced while you are traveling or living
in Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel, contact the nearest
authorized dealer. If the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL INITIATIVES
Customer Relationship Center
1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804 Email: [email protected]
For customers in Guam, the Commonwealth of the Northern
Mariana Islands (CNMI), America Samoa, and the U.S. Virgin
Islands, please feel free to call our Toll-Free Number:(800)
841-FORD (3673)
If your vehicle must be serviced while you are traveling or living
in Puerto Rico, contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL INITIATIVES
Customer Relationship Center
1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804 Email: www.ford.com.pr
If your vehicle must be serviced while you are traveling or living
in the Middle East, contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
Ford Middle East
Customer Relationship Center
P.O. Box 21470 Dubai, United Arab Emirates
Telephone: +971 4 3326084
Toll-Free Number of the Kingdom of Saudi Arabia: 800 8971409
Local Telephone Number of Kuwait: 24810575
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
Customer Assistance275
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Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
•Out of fuel and lock-out assistance
•Travel Expense reimbursement for lodging, meals and rental car
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value!
Avoid the Rising cost of vehicle maintenance
Ford ESP also offers a Premium Maintenance Plan that covers all
scheduled maintenance, and select items that routinely wear out.
The coverage is prepaid, so you never have to worry about affording
vehicle maintenance. It covers regular checkups, routine inspections,
preventative care and replacement items that require periodic attention
for normal wear:
•Windshield Wiper Blades
•Spark Plugs (except in California)
•The clutch Disc
•Brake pads and linings
•Shock Absorbers
•Belts and Hoses
•Diesel Exhaust Fluid Replenishment
Contact your selling dealership today so they can customize a Genuine
Ford Extended Service Plan that fits your driving lifestyle and budget.
Ford Extended Service Plan365
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See the following chart for more specific examples:
Restricted Features
Cellular Phone Pairing a Bluetooth phone
Adding phonebook contacts or uploading
phonebook contacts (from a USB)
List entries are limited for phone contacts and
recent phone call entries
System Functionality Editing the keypad code
Enabling Valet Mode
Editing settings while the rear view camera or
Active Park Assist are active
Wi-Fi and Wireless Editing wireless settings
Editing the list of wireless networks
Videos, Photos and
GraphicsPlaying video
Editing the screen’s wallpaper or adding new
wallpaper
Text Messages Composing text messages
Viewing received text messages
Editing preset text messages
Navigation Using the keyboard to enter a destination
Demo navigation route
Adding or Editing Address Book entries or
Avoid Areas
Privacy information
When a cellular phone is connected to SYNC®, SYNC® creates a profile
within your vehicle that is linked to that cellular phone. This profile is
created in order to offer you more cellular features and to operate more
efficiently. Among other things, this profile may contain data about your
cellular phone book, text messages (read and unread), and call history,
including history of calls when your cell phone was not connected to
SYNC®. In addition, if you connect a media device, SYNC® creates and
retains an index of media content supported by SYNC®. SYNC® also
records a short development log of approximately 10 minutes of all
recent SYNC® activity. The log profile and other SYNC® data may be
used to improve SYNC® and help diagnose any problems that may occur.
438MyFord Touch® (If Equipped)
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911 Assist™ ......................405, 479
A
ABS (see Brakes) .....................208
Accessing and using your USB
port ............................................458
Accessing call history/phone
book during active call .............394
Accessing your calendar ..........479
Accessing your media menu
features ......................................417
Accessing your phone menu
features ......................................396
Accessory delay ........................105
Active call menu options .........394
Active Park Assist .....................213
Adaptive Cruise Control ...........224
Adding (pairing) a phone ........466
Advanced menu options ...404, 424
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................404
Airbag supplemental restraint
system ..........................................52
and child safety seats ..............53
description ................................52
disposal ......................................62
driver airbag ..............................52
passenger airbag .......................52
side airbag ...........................52, 57
Air cleaner filter .......306–307, 359
Air conditioning ........................135
manual heating and air
conditioning system ...............135
Air filter, cabin ..........................143All Wheel Drive (AWD),
driving off road .........................200
Ambient mood/lighting .............486
AM/FM .......................................446
Antifreeze (see Engine
coolant) .....................................292
Anti-lock brake system
(see Brakes) ..............................208
Anti-theft system ..................86, 89
arming the system ..............86, 89
disarming a triggered system ..89
Audio system
Single CD ................369, 374–375
Audio system
(see Radio) ................369, 374–375
Automatic transmission
driving an automatic
overdrive .................................195
fluid, adding ............................298
fluid, checking ........................298
fluid, refill capacities ..............356
fluid, specification ..................356
Selectshift (SST) ....................196
Auxiliary Input Jack .................454
Auxiliary input jack (Line in) ..382
Auxiliary powerpoint ................172
A/V inputs ..........................384, 462
B
Battery .......................................303
acid, treating emergencies .....303
jumping a disabled battery ....267
maintenance-free ....................303
replacement, specifications ...359
servicing ..................................303
Blind Spot Information
System .......................................232
546Index
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Booster seats ...............................22
Brakes ........................................207
anti-lock ...................................208
anti-lock brake system (ABS)
warning light ...........................208
brake warning light ................208
fluid, checking and adding ....302
fluid, refill capacities ..............356
fluid, specifications .................356
lubricant specifications ..........356
parking ....................................208
shift interlock ..........................198
trailer .......................................255
C
Capacities for refilling fluids ....356
Cargo net ...................................242
CD ..............................369, 374–375
CD player ..........................367, 457
CD voice commands .................458
Cell phone use ............................15
Changing a tire .........................347
Child safety restraints ..........30, 32
Child safety seats
automatic locking mode
(retractor) .................................40
LATCH .......................................30
Child safety seats - booster
seats .............................................22
Cleaning the touchscreen ........436
Cleaning your vehicle ...............315
engine compartment ..............317
instrument panel ....................319
interior .....................................319
plastic parts ............................316
washing ....................................315
waxing .....................................317wheels ......................................321
wiper blades ............................318
Climate control (see Air
conditioning or Heating) ..........135
Climate voice commands .........497
Clock ..................................369, 484
Collision Warning System .........237
Compass Display .......................120
Console ......................................175
overhead ..................................177
rear ..........................................175
Coolant ......................................292
checking and adding ..............292
refill capacities ........................356
specifications ..........................356
Cooler ........................................176
Cross Traffic Alert ....................232
Cruise control ...........................223
Customer Assistance ................265
Ford Extended Service
Plan ..........................................364
Getting roadside assistance ...265
Getting the service you
need .........................................270
Ordering additional owner’s
literature .................................276
Utilizing the
Mediation/Arbitration
Program ...................................274
D
Defrost .......................135, 137–138
rear window ............................143
Dipstick
automatic transmission
fluid ..........................................298
engine oil .................................291
Index547
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Map updates ..............................507
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................423
Message center .........................117
warning messages ...........121, 127
Mirrors ...............................105, 107
fold away .................................105
programmable memory ............66
side view mirrors (power) .....105
Moon roof ..................................109
Motorcraft® parts .............315, 359
MyFord Touch™ system ..........433
MyKey ..........................................71
N
Navigation features ...................498
Navigation voice commands ....507
Notifications ..............................479
O
Octane rating ............................187
P
Pairing other phones ........391, 466
Pairing your phone ...................466
Pairing your phone for the first
time ....................................390, 466
Parental MyKey programming ...71
Park Assist ................................213
Parking brake ............................208
Parts
(see Motorcraft® parts) ..........359Passenger Occupant
Classification Sensor ...................53
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................402
Phone redial ..............................396
Phone settings ..................470, 491
Phone voice commands ............471
Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................420
POI categories ...........................500
Point of Interest (POI) .............500
Power distribution box
(see Fuses) ...............................279
Power door locks ........................75
Power liftgate ..............................79
Power mirrors ...........................105
Powerpoint ................................172
Power steering ..........................240
fluid, refill capacity ................356
fluid, specifications .................356
Power Windows .........................104
Privacy information ..........387, 438
Push button start system .........179
Putting a call on/off hold .........394
Q
Quick touch buttons .................506
R
Radio ..........................369, 374–375
AM/FM .....................................446
Single CD ................369, 374–375
550Index
2014 Flex(471)
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USA(fus)