2014 FORD FLEX fuel pump

You can also access 911 Assist by:
•Pressing the Settings icon >Settings>Phone>911
Assist,or
•Pressing the Settings icon >Help>911 Assist.
To Make Sure that 911 Assist Works Properly
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•The 911 Assist feature must be set on before the incident.
•You must pair and connect a Bluetooth-enabled and compatible phone
to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the United
States, Canada or in a territory in which 911 is the emergency
number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would trigger 911 Assist); however, SYNC tries to contact
emergency services if 911 Assist triggers. If a connected phone sustains
damage or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. If you fail to cancel the call, SYNC attempts to dial 911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If you do not cancel the call, and SYNC makes a successful call, a
pre-recorded message plays for the 911 operator, and then the
occupant(s) in your vehicle is able to talk with the operator. Be prepared
to provide your name, phone number and location immediately, because
not all 911 systems are capable of receiving this information
electronically.
MyFord Touch® (If Equipped)481
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware sustains damage in a
crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) thrown from your vehicle are the ones paired and
connected to the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may disclose to emergency services that
your vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators your vehicle location or other details about your vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
Vehicle Health Report (If Equipped, United States Only)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace, normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems electronically monitored by your
vehicle and will not monitor or report the status of any other system,
(such as brake lining wear). Failure to perform scheduled maintenance
and regularly inspect your vehicle may result in vehicle damage and
serious injury.
Note:Your Vehicle Health Report feature requires activation prior to
use. Visit www.SYNCMyRide.com to register. There is no fee or
subscription associated with Vehicle Health Report, but you must register
to use this feature.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review the
Vehicle Health Report Privacy Notice.
Note:In order to allow a break-in period for your vehicle, you may not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 200 miles.
Note:Cellular phone and SMS charges may apply when making a report.
482MyFord Touch® (If Equipped)
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

Display settings .........................485
Drivebelt ....................................355
Driving under special
conditions ..................199, 201, 204
sand .........................................202
snow and ice ...........................205
through water .................203, 262
Dual automatic temperature
control (DATC) .................137–138
E
Electronic message center .......117
Electronic stability control ......211
Emergencies, roadside
jump-starting ..........................267
running out of fuel .................188
Emergency brake
(see Parking brake) ..................208
Emission control system ..........192
End user license agreement ....510
Engine ........................................355
cleaning ...................................317
coolant .....................................292
fail-safe cooling .......................296
idle speed control ...................303
lubrication specifications .......356
refill capacities ........................356
service points ..........................290
Engine block heater .................184
Engine oil
checking and adding ..............291
dipstick ....................................291
filter, specifications ................359
refill capacities ........................356
specifications ..........................356
Event data recording ..................12
Exhaust fumes ..........................183F
Fail safe cooling ........................296
Fleet MyKey programming ........71
Floor mats .................................263
Fluid capacities .........................356
Four-Wheel Drive vehicles
driving off road .......................200
Freezer ......................................176
Fuel
cap ...........................................190
capacity ...................................356
choosing the right fuel ...........187
filler funnel .............................188
filling your vehicle with fuel ..190
filter, specifications ........302, 359
fuel pump shut-off ..................266
octane rating ...................187, 355
quality ......................................187
running out of fuel .................188
safety information relating to
automotive fuels .....................186
Fuel and distance computer ....120
outside temperature
indicator ..................................120
to empty indicator ..................120
trip distance ............................120
trip/reset button .....................120
Fuses ..................................278–279
G
Garage door opener ..................167
Gas cap (see Fuel cap) ............190
Gauges ...............................110–111
odometer .................................120
trip odometer ..........................120
H
Hazard flashers .........................266
548Index
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)