TRAILER SWAY CONTROL (IF EQUIPPED)
WARNING:Turning off trailer sway control increases the risk of
loss of vehicle control, serious injury or death. Ford does not
recommend disabling this feature except in situations where speed
reduction may be detrimental (such as hill climbing), the driver has
significant trailer towing experience, and can control trailer sway and
maintain safe operation.
Note:This feature does not prevent trailer sway, but reduces it once it
begins.
Note:This feature cannot stop all trailers from swaying.
Note:In some cases, if vehicle speed is too high, the system may turn
on multiple times, gradually reducing vehicle speed.
This feature applies your vehicle brakes at individual wheels and, if
necessary, reduces engine power. If the trailer begins to sway, the
stability control light flashes. The first thing to do is slow your vehicle
down, then pull safely to the side of the road and check for proper
tongue load and trailer load distribution. See theLoad Carryingchapter
for specific loading information.
RECOMMENDED TOWING WEIGHTS
Note:Do not exceed the trailer weight for your vehicle configuration
listed in the chart below.
Note:Make sure to take into consideration trailer frontal area. Do not
exceed:
•20 feet
2(1.86 meters2) trailer frontal area if your vehicle can tow a
Class I trailer.
•40 feet
2(3.72 meters2) trailer frontal area if your vehicle can tow a
Class III trailer.
Note:For high altitude operation, reduce the gross combined weight by
2% per 1000 feet (300 meters) starting at the 1000 foot (300 meter)
elevation point.
Note:Certain states require electric trailer brakes for trailers over a
specified weight. Be sure to check state regulations for this specified
weight. The maximum trailer weights listed may be limited to this
specified weight, as your vehicle’s electrical system may not include the
wiring connector needed to use electric trailer brakes.
Your vehicle may tow a Class I or III trailer provided the maximum trailer
weight is less than or equal to the maximum trailer weight listed for your
vehicle configuration on the following chart.
252Towing
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
3. Turn the engine off and wait for it to cool before checking the coolant
level.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
4. If the coolant level is normal, you may restart your engine and
continue on.
5. If the coolant is low, add coolant, restart the engine and take your
vehicle to an authorized dealer. SeeAdding engine coolantin this
chapter for more information.
Refer to fail-safe cooling for additional information.
What You Should Know About Fail-Safe Cooling
If the engine coolant supply is depleted, this feature allows the vehicle to
be driven temporarily before incremental component damage is incurred.
The fail-safe distance depends on ambient temperatures, vehicle load and
terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the engine coolant temperature gauge
will move to the red (hot) area and:
The coolant temperature warning light will illuminate.
The service engine soon indicator will illuminate.
If the engine reaches a preset over-temperature condition, the engine
will automatically switch to alternating cylinder operation. Each disabled
cylinder acts as an air pump and cools the engine.
When this occurs the vehicle will still operate. However:
•The engine power will be limited.
•The air conditioning system will be disabled.
Continued operation will increase the engine temperature and the engine
will completely shut down, causing steering and braking effort to
increase.
Once the engine temperature cools, the engine can be restarted. Take
your vehicle to an authorized dealer as soon as possible to minimize
engine damage.
296Maintenance
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
Body
•Wash vehicle thoroughly to remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing and underside of front fenders.
•Periodically wash vehicles stored in exposed locations.
•Touch up raw or primed metal to prevent rust.
•Cover chrome and stainless steel parts with a thick coat of auto wax
to prevent discoloration. Re-wax as necessary when the vehicle is
washed.
•Lubricate hood latch, all door latches and trunk lid hinges with a light
grade oil.
•Cover interior trim to prevent fading.
•Keep all rubber parts free from oil and solvents.
Engine
•The engine oil and filter should be changed prior to storage, as used
engine oil contains contaminates that may cause engine damage.
•Start the engine every 15 days. Run at fast idle until it reaches normal
operating temperature.
•With your foot on the brake, shift through all the gears while the
engine is running.
Fuel system
•Fill the fuel tank with high-quality fuel until the first automatic shutoff
of the fuel pump nozzle.
Note:During extended periods of vehicle storage (30 days or more),
fuel may deteriorate due to oxidation. Add a quality gas stabilizer
product to the vehicle fuel system whenever actual or expected storage
periods exceed 30 days. Follow the instructions on the additive label.
The vehicle should then be operated at idle speed to circulate the
additive throughout the fuel system.
Cooling system
•Protect against freezing temperatures.
•When removing vehicle from storage, check coolant fluid level.
Confirm there are no cooling system leaks, and fluid is at the
recommended level.
322Vehicle Care
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and foreign material contamination should be inspected
immediately by a qualified expert, such as the factory-trained technicians
at your dealership. Your vehicle’s oils and fluids should be changed at the
specified intervals or in conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle sub-systems during scheduled
maintenance. It is critical that systems are flushed only with new fluid
that is the same as that required to fill and operate the system, or using
a Ford-approved flushing chemical.
Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
every month or at six month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if
necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
Scheduled Maintenance531
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
EXCEPTIONS
There are several exceptions to the Normal Schedule. They are listed below:
Normal vehicle axle maintenance:Rear axles and power take-off
units with synthetic fluid and light-duty trucks equipped with
Ford-design axles are lubricated for life; do not check or change fluid
unless a leak is suspected, service is required or the assembly has been
submerged in water. During long periods of trailer towing with outside
temperatures above 70°F (21°C) and at wide-open throttle for long
periods above 45 mph (72 km/h), non-synthetic rear axle fluids should
be changed every 3000 miles (4800 kilometers) or three months,
whichever comes first. This interval can be waived if the axle is filled
with 75W140 synthetic gear fluid meeting Ford specification
WSL-M2C192-A, part number F1TZ-19580-B or equivalent. Add friction
modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of
Traction-Lok rear axles (seeTechnical specificationsin theCapacities
and Specificationschapter for details).
Police, Taxi and Livery vehicle axle maintenance:Change rear axle
fluid every 100000 miles (160000 kilometers). Rear axle fluid change
may be waived if the axle was filled with 75W140 synthetic gear fluid
meeting Ford specification WSL-M2C192-A, part number FITZ-19580-B
or equivalent. Add four ounces (118 mL) of additive friction modifier
XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction-Lok
rear axles. The axle fluid should be changed anytime the axle has been
submerged in water.
California fuel filter replacement:If the vehicle is registered in
California, the California Air Resources Board has determined that the
failure to perform this maintenance item will not nullify the emission
warranty or limit recall liability prior to the completion of the vehicle’s
useful life. Ford Motor Company, however, urges you to have all
recommended maintenance services performed at the specified intervals
and to record all vehicle service.
Hot climate oil change intervals:Vehicles operating in the Middle
East, North Africa, Sub-Saharan Africa or locations with similar climates
using an American Petroleum Institute (API) Certified for Gasoline
Engines (Certification mark) oil of SM or SN quality, the normal oil
change interval is 5000 miles (8000 kilometers).
If the available API SM or SN oils are not available, then the oil change
service interval is 3000 miles (4800 kilometers).
Engine air filter & cabin air filter replacement:Engine air filter and
cabin air filter life is dependent on exposure to dusty and dirty
conditions. Vehicles operated in these conditions require frequent
inspection and replacement of the engine air filter and cabin air filter.
544Scheduled Maintenance
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
911 Assist™ ......................405, 479
A
ABS (see Brakes) .....................208
Accessing and using your USB
port ............................................458
Accessing call history/phone
book during active call .............394
Accessing your calendar ..........479
Accessing your media menu
features ......................................417
Accessing your phone menu
features ......................................396
Accessory delay ........................105
Active call menu options .........394
Active Park Assist .....................213
Adaptive Cruise Control ...........224
Adding (pairing) a phone ........466
Advanced menu options ...404, 424
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................404
Airbag supplemental restraint
system ..........................................52
and child safety seats ..............53
description ................................52
disposal ......................................62
driver airbag ..............................52
passenger airbag .......................52
side airbag ...........................52, 57
Air cleaner filter .......306–307, 359
Air conditioning ........................135
manual heating and air
conditioning system ...............135
Air filter, cabin ..........................143All Wheel Drive (AWD),
driving off road .........................200
Ambient mood/lighting .............486
AM/FM .......................................446
Antifreeze (see Engine
coolant) .....................................292
Anti-lock brake system
(see Brakes) ..............................208
Anti-theft system ..................86, 89
arming the system ..............86, 89
disarming a triggered system ..89
Audio system
Single CD ................369, 374–375
Audio system
(see Radio) ................369, 374–375
Automatic transmission
driving an automatic
overdrive .................................195
fluid, adding ............................298
fluid, checking ........................298
fluid, refill capacities ..............356
fluid, specification ..................356
Selectshift (SST) ....................196
Auxiliary Input Jack .................454
Auxiliary input jack (Line in) ..382
Auxiliary powerpoint ................172
A/V inputs ..........................384, 462
B
Battery .......................................303
acid, treating emergencies .....303
jumping a disabled battery ....267
maintenance-free ....................303
replacement, specifications ...359
servicing ..................................303
Blind Spot Information
System .......................................232
546Index
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
Booster seats ...............................22
Brakes ........................................207
anti-lock ...................................208
anti-lock brake system (ABS)
warning light ...........................208
brake warning light ................208
fluid, checking and adding ....302
fluid, refill capacities ..............356
fluid, specifications .................356
lubricant specifications ..........356
parking ....................................208
shift interlock ..........................198
trailer .......................................255
C
Capacities for refilling fluids ....356
Cargo net ...................................242
CD ..............................369, 374–375
CD player ..........................367, 457
CD voice commands .................458
Cell phone use ............................15
Changing a tire .........................347
Child safety restraints ..........30, 32
Child safety seats
automatic locking mode
(retractor) .................................40
LATCH .......................................30
Child safety seats - booster
seats .............................................22
Cleaning the touchscreen ........436
Cleaning your vehicle ...............315
engine compartment ..............317
instrument panel ....................319
interior .....................................319
plastic parts ............................316
washing ....................................315
waxing .....................................317wheels ......................................321
wiper blades ............................318
Climate control (see Air
conditioning or Heating) ..........135
Climate voice commands .........497
Clock ..................................369, 484
Collision Warning System .........237
Compass Display .......................120
Console ......................................175
overhead ..................................177
rear ..........................................175
Coolant ......................................292
checking and adding ..............292
refill capacities ........................356
specifications ..........................356
Cooler ........................................176
Cross Traffic Alert ....................232
Cruise control ...........................223
Customer Assistance ................265
Ford Extended Service
Plan ..........................................364
Getting roadside assistance ...265
Getting the service you
need .........................................270
Ordering additional owner’s
literature .................................276
Utilizing the
Mediation/Arbitration
Program ...................................274
D
Defrost .......................135, 137–138
rear window ............................143
Dipstick
automatic transmission
fluid ..........................................298
engine oil .................................291
Index547
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)