2014 FORD FLEX ABS

Stowing the tire and jack
1. Fully collapse the jack, fold the
lug wrench socket into the handle
and place the jack and wrench into
the felt bag as shown. Place the
extension bolt or L-shaped bolt into
the external pocket of the felt bag.
Take care to position the jack as
shown to make sure that the
locating holes in the jack base can
be placed on the locating tabs of
the jack mounting bracket in the
spare tire tub.
2. Securely close the wrench compartment and the jack bag using the
Velcro® straps.
3. Place the jack kit on the angled bracket in the spare tire tub, using
the locating tabs to position the jack correctly.
4. Insert the straight end of the jack retention
bracket through the eyelet of the angled bracket
and swing the retention bracket over the jack.
With the jack in place, place the looped end of
the retention bracket over the threaded stud in
the trunk floor and secure it with the plastic
wing nut.
352Wheels and Tires
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
•Out of fuel and lock-out assistance
•Travel Expense reimbursement for lodging, meals and rental car
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value!
Avoid the Rising cost of vehicle maintenance
Ford ESP also offers a Premium Maintenance Plan that covers all
scheduled maintenance, and select items that routinely wear out.
The coverage is prepaid, so you never have to worry about affording
vehicle maintenance. It covers regular checkups, routine inspections,
preventative care and replacement items that require periodic attention
for normal wear:
•Windshield Wiper Blades
•Spark Plugs (except in California)
•The clutch Disc
•Brake pads and linings
•Shock Absorbers
•Belts and Hoses
•Diesel Exhaust Fluid Replenishment
Contact your selling dealership today so they can customize a Genuine
Ford Extended Service Plan that fits your driving lifestyle and budget.
Ford Extended Service Plan365
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

When using SYNC:
•Do not operate playing devices if the power cords or cables are
broken, split or damaged. Place cords and cables out of the way, so
they do not interfere with the operation of pedals, seats,
compartments or safe driving abilities.
•Do not leave playing devices in your vehicle during extreme conditions
as it could cause them damage. See your device’s manual for further
information.
•Do not attempt to service or repair the system. See your authorized
dealer.
For your safety, some SYNC functions are speed-dependent. Their use is
limited to when your vehicle is traveling at speeds under 3 mph (5 km/h).
Make sure that you review your device’s manual before using it with
SYNC.
Privacy Information
When a cellular phone is connected to SYNC, the system creates a profile
within your vehicle that is linked to that cellular phone. This profile is
created in order to offer you more cellular features and to operate more
efficiently. Among other things, this profile may contain data about your
cellular phone book, text messages (read and unread), and call history,
including history of calls when your cell phone was not connected to the
system. In addition, if you connect a media device, the system creates and
retains an index of supported media content. The system also records a
short development log of approximately 10 minutes of all recent system
activity. The log profile and other system data may be used to improve the
system and help diagnose any problems that may occur.
The cellular profile, media device index, and development log remain in
the vehicle unless you delete them and are generally accessible only in
the vehicle when the cellular phone or media player is connected. If you
no longer plan to use the system or the vehicle, we recommend you
perform a Master Reset to erase all stored information.
System data cannot be accessed without special equipment and access to
the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do
not access the system data for any purpose other than as described
absent consent, a court order, or where required by law enforcement,
other government authorities, or other third parties acting with lawful
authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada. For further
privacy information, see the sections on 911 Assist, Vehicle Health
Report, and Traffic, Directions and Information.
SYNC®387
2014 Flex(471)
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USA(fus)

The cellular profile, media device index, and development log will remain
in the vehicle unless you delete it and are generally accessible only in
the vehicle when the cellular phone or media player is connected. If you
no longer plan to use SYNC® or the vehicle, we recommend you perform
a Master Reset to erase all information stored in SYNC®.
SYNC® data cannot be accessed without special equipment and access
to the vehicle’s SYNC® module. Ford Motor Company and Ford of
Canada will not access SYNC® data for any purpose other than as
described absent consent, a court order, or where required by law
enforcement, other government authorities, or other third parties acting
with lawful authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada. For further
privacy information, see the sections on 911 Assist™ (if equipped),
Vehicle Health Report (if equipped), and Traffic, Directions and
Information (if equipped).
ACCESSING AND ADJUSTING MODES THROUGH YOUR RIGHT
VEHICLE INFORMATION DISPLAY (IF EQUIPPED)
The display is located on the right side of your instrument cluster.
You can use your steering wheel controls to view and make minor
adjustments to active modes without taking your hands off the wheel.
For example:
•In Entertainment mode, you can view what is now playing, change
the audio source and select memory presets.
•In Phone mode, you can accept or reject an incoming call.
•If your vehicle is equipped with Navigation, you can view the current
route or cancel a route.
MyFord Touch® (If Equipped)439
2014 Flex(471)
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USA(fus)

Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and foreign material contamination should be inspected
immediately by a qualified expert, such as the factory-trained technicians
at your dealership. Your vehicle’s oils and fluids should be changed at the
specified intervals or in conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle sub-systems during scheduled
maintenance. It is critical that systems are flushed only with new fluid
that is the same as that required to fill and operate the system, or using
a Ford-approved flushing chemical.
Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
every month or at six month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if
necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
Scheduled Maintenance531
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

911 Assist™ ......................405, 479
A
ABS (see Brakes) .....................208
Accessing and using your USB
port ............................................458
Accessing call history/phone
book during active call .............394
Accessing your calendar ..........479
Accessing your media menu
features ......................................417
Accessing your phone menu
features ......................................396
Accessory delay ........................105
Active call menu options .........394
Active Park Assist .....................213
Adaptive Cruise Control ...........224
Adding (pairing) a phone ........466
Advanced menu options ...404, 424
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................404
Airbag supplemental restraint
system ..........................................52
and child safety seats ..............53
description ................................52
disposal ......................................62
driver airbag ..............................52
passenger airbag .......................52
side airbag ...........................52, 57
Air cleaner filter .......306–307, 359
Air conditioning ........................135
manual heating and air
conditioning system ...............135
Air filter, cabin ..........................143All Wheel Drive (AWD),
driving off road .........................200
Ambient mood/lighting .............486
AM/FM .......................................446
Antifreeze (see Engine
coolant) .....................................292
Anti-lock brake system
(see Brakes) ..............................208
Anti-theft system ..................86, 89
arming the system ..............86, 89
disarming a triggered system ..89
Audio system
Single CD ................369, 374–375
Audio system
(see Radio) ................369, 374–375
Automatic transmission
driving an automatic
overdrive .................................195
fluid, adding ............................298
fluid, checking ........................298
fluid, refill capacities ..............356
fluid, specification ..................356
Selectshift (SST) ....................196
Auxiliary Input Jack .................454
Auxiliary input jack (Line in) ..382
Auxiliary powerpoint ................172
A/V inputs ..........................384, 462
B
Battery .......................................303
acid, treating emergencies .....303
jumping a disabled battery ....267
maintenance-free ....................303
replacement, specifications ...359
servicing ..................................303
Blind Spot Information
System .......................................232
546Index
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

Booster seats ...............................22
Brakes ........................................207
anti-lock ...................................208
anti-lock brake system (ABS)
warning light ...........................208
brake warning light ................208
fluid, checking and adding ....302
fluid, refill capacities ..............356
fluid, specifications .................356
lubricant specifications ..........356
parking ....................................208
shift interlock ..........................198
trailer .......................................255
C
Capacities for refilling fluids ....356
Cargo net ...................................242
CD ..............................369, 374–375
CD player ..........................367, 457
CD voice commands .................458
Cell phone use ............................15
Changing a tire .........................347
Child safety restraints ..........30, 32
Child safety seats
automatic locking mode
(retractor) .................................40
LATCH .......................................30
Child safety seats - booster
seats .............................................22
Cleaning the touchscreen ........436
Cleaning your vehicle ...............315
engine compartment ..............317
instrument panel ....................319
interior .....................................319
plastic parts ............................316
washing ....................................315
waxing .....................................317wheels ......................................321
wiper blades ............................318
Climate control (see Air
conditioning or Heating) ..........135
Climate voice commands .........497
Clock ..................................369, 484
Collision Warning System .........237
Compass Display .......................120
Console ......................................175
overhead ..................................177
rear ..........................................175
Coolant ......................................292
checking and adding ..............292
refill capacities ........................356
specifications ..........................356
Cooler ........................................176
Cross Traffic Alert ....................232
Cruise control ...........................223
Customer Assistance ................265
Ford Extended Service
Plan ..........................................364
Getting roadside assistance ...265
Getting the service you
need .........................................270
Ordering additional owner’s
literature .................................276
Utilizing the
Mediation/Arbitration
Program ...................................274
D
Defrost .......................135, 137–138
rear window ............................143
Dipstick
automatic transmission
fluid ..........................................298
engine oil .................................291
Index547
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)