2014 FORD FIESTA Service

Manual Transmission - 1.6L
EcoBoost™.................................................127
Automatic Transmission............................128
Hill Start Assist..............................................132
Brakes
General Information....................................134
Hints on Driving With Anti-Lock Brakes...........................................................134
Parking Brake
.................................................134
Stability Control
Principle of Operation.................................136
Using Stability Control................................137
Using Stability Control - 1.6L EcoBoost™.................................................137
Parking Aids
Principle of Operation.................................138
Parking Aid
......................................................138
Rear View Camera.......................................139
Cruise Control
Principle of Operation.................................142
Using Cruise Control....................................142
Driving Aids
Steering............................................................144
Load Carrying
General Information....................................145
Load Limit
.......................................................145
Rear Under Floor Storage..........................152
Cargo Nets
.......................................................153
Luggage Covers
.............................................153
Towing
Towing a Trailer
.............................................154
Transporting the Vehicle............................154
Towing the Vehicle on Four Wheels
......154 Driving Hints
Breaking-In......................................................157
Cold Weather Precautions........................157
Driving Through Water
................................157
Economical Driving
......................................157
Floor Mats
.......................................................158
Customer Assistance
Getting the Services You Need...............160
In California (U.S. Only)..............................161
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)......................162
Utilizing the Mediation/Arbitration Program (Canada Only)........................162
Getting Assistance Outside the U.S. and Canada.........................................................163
Ordering Additional Owner's Literature
.....................................................164
Reporting Safety Defects (U.S. Only).............................................................164
Reporting Safety Defects (Canada Only).............................................................165
Roadside Emergencies
Roadside Assistance
..................................166
Hazard Warning Flashers...........................167
Fuel Shutoff
....................................................167
Jump-Starting the Vehicle........................167
Fuses
Fuse Specification Chart
...........................169
Changing a Fuse............................................175
Maintenance
General Information
.....................................177
Opening and Closing the Hood................177
Under Hood Overview - 1.0L EcoBoost.....................................................179
Under Hood Overview - 1.6L Duratec-16V Ti-VCT (Sigma)
........................................180
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Fiesta (CCT) Table of Contents

Under Hood Overview - 1.6L
EcoBoost™..................................................181
Engine Oil Dipstick - 1.0L EcoBoost.......182
Engine Oil Dipstick - 1.6L Duratec-16V Ti-VCT (Sigma)
........................................182
Engine Oil Dipstick - 1.6L EcoBoost™.................................................182
Engine Oil Check...........................................182
Engine Coolant Check................................183
Automatic Transmission Fluid Check............................................................185
Brake Fluid Check
.........................................185
Power Steering Fluid Check.....................185
Fuel Filter.........................................................186
Washer Fluid Check.....................................186
Changing the 12V Battery..........................186
Checking the Wiper Blades......................186
Changing the Wiper Blades
.....................186
Changing the Engine Air Filter
..................187
Adjusting the Headlamps.........................188
Removing a Headlamp..............................189
Changing a Bulb - Vehicles With: 4-Door..........................................................190
Changing a Bulb - Vehicles With: 5-Door..........................................................195
Bulb Specification Chart
...........................199
Technical Specifications..........................200
Vehicle Care
Cleaning Products.......................................203
Cleaning the Exterior..................................203
Waxing.............................................................204
Cleaning the Engine...................................204
Cleaning the Windows and Wiper Blades..........................................................205
Cleaning the Interior
...................................205
Repairing Minor Paint Damage
..............206
Cleaning the Instrument Panel and Instrument Cluster Lens.......................206
Cleaning Leather Seats.............................207
Cleaning the Alloy Wheels.......................207 Vehicle Storage
............................................208
Wheels and Tires
General Information
....................................210
Tire Care...........................................................210
Using Winter Tires.......................................224
Using Snow Chains.....................................225
Tire Pressure Monitoring System...........225
Changing a Road Wheel...........................228
Technical Specifications
...........................232
Capacities and Specific- ations
Engine Specifications.................................233
Motorcraft Parts...........................................234
Vehicle Identification Number................235
Vehicle Certification Label.......................235
Transmission Code Designation............236
Accessories
Accessories.....................................................237
Ford Extended Service Plan (ESP)
Ford Extended Service Plan (ESP).......239
Audio System
General Information...................................242
Audio unit - Vehicles With: AM/FM/CD.................................................243
Audio unit - Vehicles With: AM/FM/CD/SYNC...................................247
Audio unit - Vehicles With: Touchscreen Display.........................................................252
Audio unit - Vehicles With: Sony Audio System/Touchscreen Display
.............253
Auxiliary Input Jack.....................................255
Audio Troubleshooting
..............................256
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Fiesta (CCT) Table of Contents

SYNC™
General Information....................................257
Using Voice Recognition...........................259
Using SYNC™ With Your Phone.............261
SYNC™ Applications and Services.......272
Using SYNC™ With Your Media Player............................................................279
SYNC™ Troubleshooting..........................287
MyFord Touch ™
General Information
...................................293
Settings............................................................301
Entertainment.................................................311
Phone...............................................................328
Information....................................................334
Navigation......................................................343
Appendices
End User License Agreement..................353
Scheduled Maintenance
Scheduled Maintenance..........................368
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Fiesta (CCT) Table of Contents

Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Stability control
Windshield wash and wipe
Air conditioning system REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish,
structural integrity, corrosion protection
and dent resistance. During vehicle
development we validate these parts
deliver the intended level of protection as
a whole system. A great way to know for
sure you are getting this level of protection
is to use genuine Ford replacement
collision parts.
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Fiesta (CCT) Introduction E139213 E162384

Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be
covered by the Ford Warranty. For
additional information, refer to the terms
and conditions of the Ford Warranty.
MOBILE COMMUNICATIONS
EQUIPMENT
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’
safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios. WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among them
vehicle diagnostic information received
through a direct connection to your vehicle
when diagnosing or servicing your vehicle.
Additionally, when your vehicle is in for
service or repair, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among them
data for vehicle improvement purposes.
For U.S. only (if equipped), if you choose
to use the SYNC Vehicle Health Report,
you consent that certain diagnostic
information may also be accessed
electronically by Ford Motor Company and
Ford authorized service facilities, and that
the diagnostic information may be used
for any purpose. See SYNC™ (page 257).
Event Data Recording
This vehicle is equipped with an event
data recorder. The main purpose of an
event data recorder is to record, in
certain crash or near crash-like
situations, such as an airbag
deployment or hitting a road obstacle;
this data will assist in understanding
how a vehicle
’s systems performed.
The event data recorder is designed to
record data related to vehicle dynamics
and safety systems for a short period
of time, typically 30 seconds or less.
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Fiesta (CCT) Introduction

The event data recorder in this vehicle
is designed to record such data as:
•
How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or
the brake pedal; and
• How fast the vehicle was travelling;
and
• Where the driver was positioning
the steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement, that
have such special equipment, can read
the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada.
Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 257).
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. Ford Motor Company and the
11
Fiesta (CCT) Introduction

vendors it uses to provide you with this
information do not store your vehicle
travel information. For more
information, see Traffic, Directions and
Information, Terms and Conditions.
See SYNC™ (page 257).
CALIFORNIA PROPOSITION 65 WARNING
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm. PERCHLORATE
Certain components in your vehicle such
as airbag modules, safety belt
pretensioners and remote control batteries
may contain perchlorate material. Special
handling may apply for service or vehicle
end of life disposal. For more information
visit:
Web Address
www.dtsc.ca.gov/hazardouswaste/ perchlorate
FORD CREDIT
(U.S. Only)
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For your convenience we offer a number
of ways to contact us, as well as help
manage your account. Phone: 1-800-727-7000
For more information regarding Ford Credit,
as well as access Account Manager, please
go to www.fordcredit.com.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owner ’s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
Failure to follow the specific
warnings and instructions could
result in personal injury.
Front seat mounted rear-facing child
or infant seats should
NEVER be
placed in front of an active
passenger airbag. EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner
’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owner ’s
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Fiesta (CCT) Introduction

PRINCIPLE OF OPERATION
WARNINGS
Airbags do not inflate slowly or
gently, and the risk of injury from a
deploying airbag is the greatest close
to the trim covering the airbag module. All occupants of your vehicle,
including the driver, should always
properly wear their safety belts, even
when an airbag supplemental restraint
system is provided. Failure to properly wear
your safety belt could seriously increase
the risk of injury or death. Always transport children 12 years
old and under in the back seat and
always properly use appropriate
child restraints. Failure to follow this could
seriously increase the risk of injury or death. Never place your arm over the airbag
module as a deploying airbag can
result in serious arm fractures or
other injuries. Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat all the way
back. Do not attempt to service, repair, or
modify the airbag supplemental
restraint systems or its fuses as you
could be seriously injured or killed. Contact
your authorized dealer as soon as possible. Several airbag system components
get hot after inflation. Do not touch
them after inflation as this may result
in serious injury. If the airbag has deployed, the airbag
will not function again and must be
replaced immediately. If the airbag
is not replaced, the unrepaired area will
increase the risk of injury in a collision. The airbags are a supplemental restraint
system and are designed to work with the
safety belts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note:
You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
34
Fiesta (CCT) Supplementary Restraints System