
Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and select items
that routinely wear out.
The coverage is prepaid, so you never have
to worry about affording your vehicle
maintenance. It covers regular checkups,
routine inspections, preventive care and
replacement of select items that require
periodic attention for normal wear:
•
Windshield Wiper Blades
• Spark Plugs (except in California)
• The Clutch Disc
• Brake Pads and Linings
• Shock Absorbers
• Belts and Hoses
• Diesel Exhaust Fluid Replenishment Contact your selling Ford or Lincoln
dealership today so they can customize a
Ford Extended Service Plan that fits your
driving lifestyle and budget.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program.
To learn more, call our Ford ESP specialists
at 800-367-3377. Don
’t forget to ask about
our interest free payment program,
allowing you all the security and benefits
Ford ESP has to offer while paying over
time. You are pre-approved with no credit
checks, no hassles!
Complete the information below and mail
to:
Ford ESP
P.O. Box 8072
Royal Oak, MI 48068-0039 Name (PLEASE PRINT)
APT.#
ADDRESS
ZIP
STATE
CITY
E-MAIL
240
Fiesta (CCT) Ford Extended Service Plan (ESP)
![FORD FIESTA 2014 6.G Owners Manual If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
se FORD FIESTA 2014 6.G Owners Manual If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
se](/manual-img/11/5089/w960_5089-275.png)
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 34). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 166).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On
1. Press the phone button to enter the phone menu.
2. Scroll to select 911 Assist.
3. Press
OK to confirm and enter the 911
Assist menu.
4. Scroll to select between On and Off.
5. Press
OK when the desired option
appears in the radio display. Set On or
Set Off
appears in the display as
confirmation.
Off selections include:
• Off with reminder: Provides a display
and voice reminder at phone
connection at vehicle start.
• Off without reminder: Provides a
display reminder only without a voice
reminder at phone connection.
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident. •
You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
273
Fiesta (CCT) SYNC™

Note:
Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excludes knee
airbags and rear inflatable safety belts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 34). Important information
regarding airbag deployment is in this
chapter.
See
Roadside Emergencies (page 166).
Important information regarding the fuel
pump shut-off is in this chapter.
Setting 911 Assist On If your vehicle is equipped with
Navigation, touch the i
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Touch
Apps > 911 Assist, then select On. You can also access 911 Assist
by:
• Pressing the Settings icon >
Settings
> Phone > 911 Assist, or
• Pressing the Settings icon > Help > 911
Assist
.
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the United States,
Canada or in a territory in which 911 is
the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
trigger 911 Assist); however, SYNC tries to
contact emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
341
Fiesta (CCT) MyFord Touch
™
(If Equipped)E142608 E142607

Check Every Six Months
•
Battery connections. Clean if
necessary.
• Body and door drain holes for
obstructions. Clean if necessary.
• Cooling system fluid level and coolant
strength.
• Door weatherstrips for wear. Lubricate
if necessary.
• Hinges, latches and outside locks for
proper operation. Lubricate if
necessary.
• Parking brake for proper operation.
• Safety belts and seat latches for wear
and function. •
Safety warning lamps (brake, ABS,
airbag and safety belt) for operation.
• Washer spray and wiper operation.
Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend the following
multi-point inspection be performed at
every scheduled maintenance interval to
help ensure your vehicle keeps running
great. Multi-point Inspection
Half-shaft dust boots
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and A/C hoses
Clutch operation (if equipped)
Suspension components for leaks ordamage
Engine air filter
Steering and linkage
Exhaust system
Tires (including spare) for wear and properpressure
Exterior lamps and hazard warning system
operation
Windshield for cracks, chips or pits
Fluid levels *
; fill if necessary
Washer spray and wiper operation
For oil and fluid leaks
* Brake, coolant recovery reservoir, automatic transmission and window washer
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. It is your checklist that gives
you immediate feedback on the overall condition of your vehicle. You know what
has been checked, what is okay as well as
those things that may require future or
immediate attention. The multi-point
vehicle inspection is one more way to keep
your vehicle running great.
370
Fiesta (CCT) Scheduled Maintenance

Additional Maintenance Items
1
Replace spark plugs.
Every 100000 miles
(160000 km) Inspect accessory drive belt(s). 3
Change automatic transmission fluid.
Every 150000 miles
(240000 km) Replace accessory drive belt(s).
4
Replace timing belt (1.0L, 1.6L engine).
Replace oil pump drive belt.
1 Additional maintenance items can be performed within 3000 miles (4800 kilometers)
of the last engine oil and filter change. Do not exceed the designated distance for the
interval.
2 Initial replacement at six years or 100000 miles (160000 kilometers), then every three
years or 50000 miles (80000 kilometers).
3 After initial inspection, inspect every other oil change until replaced.
4 If not replaced within the last 100000 miles (160000 kilometers).
Maintenance Schedule Log 372
Fiesta (CCT) Scheduled MaintenanceE146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp

A
About This Manual...........................................7
Protecting the Environment................................ 7
Accessories.....................................................237 Exterior style......................................................... 237
Interior style.......................................................... 237
Lifestyle.................................................................. 237
Peace of mind...................................................... 237
Adjusting the Headlamps.........................188 Horizontal Aim Adjustment............................ 189
Vertical Aim Adjustment................................. 188
Adjusting the Steering Wheel...................64
Airbag Disposal
...............................................42
Air Vents............................................................98 Center Air Vents.................................................... 98
Side Air Vent.......................................................... 98
Ambient Lighting
.............................................71
Anti-Theft Alarm............................................62 Alarm System........................................................ 62
Arming the Alarm................................................. 62
Disarming the Alarm........................................... 62
Triggering the Alarm............................................ 62
Appendices....................................................353
Audible Warnings and Indicators.............85 Automatic Transmission................................... 85
Headlamps On...................................................... 85
Key Outside Car.................................................... 85
Low Fuel.................................................................. 85
Safety Belt Minder............................................... 85
Audio Control..................................................64 ........................................................................\
............ 64
Audio System
................................................242
General Information.......................................... 242
Audio Troubleshooting
..............................256
Audio unit - Vehicles With: AM/FM/CD/SYNC.....................................247
Alternative Frequencies.................................... 251
Automatic Volume Control............................ 250
Autostore Control.............................................. 250
News Broadcasts................................................ 251
Regional Mode..................................................... 251
Sound Button...................................................... 249
Station Preset Buttons.................................... 250
Station Tuning Control.................................... 250
Waveband Button............................................. 250Audio unit - Vehicles With:
AM/FM/CD
..................................................243
Alternative Frequencies.................................. 246
Automatic Volume Control............................ 246
Autostore Control.............................................. 246
News Broadcasts............................................... 246
Regional Mode.................................................... 247
Sound Button...................................................... 245
Station Preset Buttons.................................... 246
Station Tuning Control..................................... 245
Waveband Button............................................. 245
Audio unit - Vehicles With: Sony Audio System/Touchscreen Display
..............253
Audio unit - Vehicles With: Touchscreen Display...........................................................252
Autolamps........................................................69
Automatic Climate Control......................100 Temperature Control.......................................... 101
Automatic Transmission
............................128
Emergency Park Position Release
Lever..................................................................... 131
Hints on Driving with an Automatic Transmission.................................................... 131
Selector Lever Positions................................... 129
Sport Mode and Manual Shifting.................130
Automatic Transmission Fluid Check.............................................................185
Auxiliary Input Jack.....................................255
Auxiliary Power Points.................................112 12 Volt DC Power Point...................................... 112
Location................................................................... 112
B
Booster Seats
..................................................23
Types of Booster Seats...................................... 23
Brake Fluid Check
.........................................185
Brakes...............................................................134 General Information.......................................... 134
Breaking-In......................................................157 Brakes and Clutch............................................... 157
Engine...................................................................... 157
Tires........................................................................\
.. 157
Bulb Specification Chart...........................199
C
Cabin Air Filter...............................................104
383
Fiesta (CCT) Index

California Proposition 65.............................12
Capacities and Specifications................233
Cargo Nets
.......................................................153
Installing and Removing the Cargo
Net....................................................................... 153
Changing a Bulb - Vehicles With: 4-Door...........................................................190
Center High Mounted Stop Lamp................193
Front Fog Lamps................................................. 192
Headlamp............................................................. 190
Interior Lamp........................................................ 194
License Plate Lamp........................................... 194
Luggage Compartment Lamp, Footwell Lamp and Liftgate Lamp............................ 194
Reading Lamps................................................... 194
Rear Lamps........................................................... 192
Side Direction Indicator..................................... 191
Changing a Bulb - Vehicles With: 5-Door...........................................................195
Center High Mounted Stop Lamp................198
Front Fog Lamps................................................. 197
Headlamp............................................................. 195
Interior Lamp....................................................... 198
License Plate Lamp........................................... 198
Luggage Compartment Lamp, Footwell Lamp and Liftgate Lamp............................ 199
Reading Lamps................................................... 199
Rear Lamps........................................................... 197
Side Direction Indicator................................... 196
Changing a Fuse
............................................175
Fuses........................................................................\
175
Changing a Road Wheel...........................228 Dissimilar Spare Wheel and Tire Assembly
Information
..................................................... 228
Stowing the flat tire........................................... 231
Tire Change Procedure.................................... 229
Changing the 12V Battery..........................186
Changing the Engine Air Filter..................187
Changing the Wiper Blades
.....................186
Rear Window Wiper Blade.............................. 186
Windshield Wiper Blades................................ 186
Checking MyKey System Status..............50 MyKey Distance.................................................... 50
Number of Admin Keys...................................... 50
Number of MyKeys.............................................. 50
Checking the Wiper Blades......................186
Child Restraint and Safety Belt Maintenance.................................................32 Child Safety.......................................................14
General Information............................................. 14
Child Safety Locks
..........................................25
Left-Hand Side...................................................... 25
Right-Hand Side................................................... 25
Child Seat Positioning
...................................21
Cigar Lighter.....................................................112
Cleaning Leather Seats.............................207
Cleaning Products.......................................203
Cleaning the Alloy Wheels.......................207
Cleaning the Engine...................................204
Cleaning the Exterior..................................203 Cleaning Plastic Exterior Parts..................... 204
Exterior Chrome................................................. 203
Underbody........................................................... 204
Cleaning the Instrument Panel and Instrument Cluster Lens........................206
Cleaning the Interior
...................................205
Cleaning the Windows and Wiper Blades...........................................................205
Clearing All MyKeys.......................................50
Climate Control
..............................................98
Principle of Operation........................................ 98
Clock...................................................................89 Type 1........................................................................\
89
Type 2....................................................................... 89
Cold Weather Precautions.........................157
Crash Sensors and Airbag Indicator
.........41
Creating a MyKey...........................................49
Programming or Changing Optional
Settings............................................................... 49
Cruise Control..................................................65 Principle of Operation....................................... 142
Cup Holders.....................................................113
Customer Assistance
.................................160
D
Data Recording
................................................10
Event Data Recording.......................................... 10
Service Data Recording...................................... 10
Daytime Running Lamps.............................70
Direction Indicators
.......................................70
Driver and Passenger Airbags....................35 Children and Airbags.......................................... 36
Proper Driver and Front Passenger Seating Adjustment........................................................ 35
Driving Aids
.....................................................144
384
Fiesta (CCT) Index

Driving Hints....................................................157
Driving Through Water................................157
E
Economical Driving
.......................................157
Emission Control System...........................123 On-Board Diagnostics (OBD-II).................... 124
Readiness for Inspection/Maintenance (I/M) Testing.................................................... 125
End User License Agreement..................353 SYNC® End User License Agreement
(EULA).............................................................. 353
Engine Block Heater
......................................117
Using the Engine Block Heater....................... 118
Engine Coolant Check................................183 Adding Engine Coolant.................................... 184
Checking the Engine Coolant......................... 183
Recycled Engine Coolant................................. 185
Severe Climates.................................................. 185
Engine Oil Check...........................................182 Adding Engine Oil............................................... 182
Resetting the Oil Life Monitoring System............................................................... 183
Engine Oil Dipstick - 1.0L EcoBoost.......182
Engine Oil Dipstick - 1.6L Duratec-16V Ti-VCT (Sigma)
..........................................182
Engine Oil Dipstick - 1.6L EcoBoost™..................................................182
Engine Specifications.................................233 Drivebelt Routing............................................... 233
Entertainment.................................................311 AM/FM Radio....................................................... 312
Bluetooth Audio.................................................. 327
Browsing Device Content.................................. 311
CD........................................................................\
.... 323
SD Card Slot and USB Port............................ 324
SIRIUS® Satellite Radio (If Activated)......................................................... 318
Supported Media Players, Formats and Metadata Information................................. 327
Export Unique Options
..................................12
Exterior Mirrors.................................................75
Fold-Away Exterior Mirrors............................... 76
Integrated Blind Spot Mirrors........................... 76
Power Exterior Mirrors......................................... 75F
Fastening the Safety Belts..........................27
Restraint of Pregnant Women......................... 27
Safety Belt Extension Assembly.................... 29
Safety Belt Locking Modes............................... 28
Floor Mats
.......................................................158
Ford Credit.........................................................12
(U.S. Only)................................................................ 12
Ford Extended Service Plan (ESP)
.......239
SERVICE PLANS (CANADA ONLY).............241
SERVICE PLANS (U.S. Only)......................... 239
Front Fog Lamps............................................70
Front Passenger Sensing System............36
Fuel and Refueling
........................................119
Fuel Consumption........................................122
Calculating Fuel Economy............................... 123
Filling the Tank..................................................... 123
Fuel Filter.........................................................186
Fuel Quality - Gasoline...............................120 Choosing the Right Fuel................................... 120
Octane Recommendations............................ 120
Fuel Shutoff
....................................................167
Fuses.................................................................169
Fuse Specification Chart...........................169
Engine Compartment Fuse Box................... 169
Passenger Compartment Fuse Box.............172
G
Gauges...............................................................78 Engine Coolant Temperature Gauge............78
Fuel Gauge.............................................................. 78
General Information on Radio Frequencies...................................................43
Intelligent Access................................................. 43
Getting Assistance Outside the U.S. and Canada..........................................................163
Getting the Services You Need...............160 Away From Home.............................................. 160
Global Opening and Closing......................74 Global Closing........................................................ 75
Global Opening..................................................... 74
H
Hazard Warning Flashers...........................167
Headlamp Exit Delay....................................70
385
Fiesta (CCT) Index