
ROADSIDE ASSISTANCE
Vehicles Sold In The U.S.: GettingRoadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty. The service is available:
•24 hours, seven days a week.
•for the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare, ifprovided with the vehicle (exceptvehicles that have been supplied witha tire inflation kit).
•battery jump start.
•lock-out assistance (key replacementcost is the customer's responsibility).
•fuel delivery — Independent ServiceContractors, if not prohibited by state,local or municipal law, shall deliver upto 2.0 gallons (7.5 liters) of gasoline or5.0 gallons (18.9 liters) of diesel fuelto a disabled vehicle. Fuel deliveryservice is limited to two no-chargeoccurrences within a 12-month period.
•winch out — available within 100 feet(30.5 meters) of a paved or countymaintained road, no recoveries.
•towing — Ford and Lincoln eligiblevehicles towed to an authorized dealerwithin 35 miles (56.3 kilometers) of thedisablement location or to the nearestauthorized dealer. If a memberrequests to be towed to an authorizeddealer more than 35 miles (56.3kilometers) from the disablementlocation, the member shall beresponsible for any mileage costs inexcess of 35 miles (56.3 kilometers).
Trailers shall be covered up to $200 if thedisabled eligible vehicle requires service atthe nearest authorized dealer. If the traileris disabled, but the towing vehicle isoperational, the trailer does not qualify forany roadside services.
Vehicles Sold In The U.S. : UsingRoadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card isfound in the owner's information portfolioin the glove compartment.
U.S. Ford vehicle customers who requireRoadside Assistance, call 1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Company willreimburse a reasonable amount for towingto the nearest dealership within 35 miles(56.3 kilometers). To obtainreimbursement information, U.S. Fordvehicle customers call 1-800-241-3673.Customers will be asked to submit theiroriginal receipts.
Vehicles Sold In Canada : GettingRoadside Assistance
Canadian customers who require roadsideassistance, call 1-800-665-2006.
Vehicles Sold In Canada : UsingRoadside Assistance
For your convenience, you may completethe roadside assistance identification cardfound in the centerfold of your warrantyguide and retain for future reference.
Canadian roadside coverage and benefitsmay differ from the U.S. coverage. If yourequire more information, please refer tothe coverage section of your warrantyguide, call us in Canada at1-800-665-2006, or visit our website atwww.ford.ca.
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Roadside Emergencies 

6. Recheck the fluid level in the reservoir.Do not add fluid if the level is betweenthe MIN and MAX range.
7. If the fluid is low, add fluid in smallamounts, continuously checking thelevel until it is between the MIN andMAX range. For proper fluid type,  SeeCapacities and Specifications (page292).  Be sure to put the cap back on thereservoir.
WASHER FLUID CHECK
WARNING
If you operate your vehicle intemperatures below 40°F (5°C), usewasher fluid with antifreezeprotection. Failure to use washer fluid withantifreeze protection in cold weather couldresult in impaired windshield vision andincrease the risk of injury or accident.
Add fluid to fill the reservoir if the level islow. Only use a washer fluid that meetsFord specifications.  See Capacities andSpecifications (page 292).
State or local regulations on volatileorganic compounds may restrict the useof methanol, a common windshield washerantifreeze additive. Washer fluidscontaining non-methanol antifreezeagents should be used only if they providecold weather protection without damagingthe vehicle’s paint finish, wiper blades orwasher system.
FUEL FILTER
Your vehicle is equipped with a lifetimefuel filter that is integrated with the fueltank. Regular maintenance or replacementis not needed.
CHANGING THE 12V BATTERY
WARNINGS
This vehicle may be equipped withmore than one battery, removal ofcable from only one battery does notdisconnect the vehicle electrical system.Be sure to disconnect cables from allbatteries when disconnecting power.Failure to do so may cause seriouspersonal injury or property damage.
Batteries normally produce explosivegases which can cause personalinjury. Therefore, do not allowflames, sparks or lighted substances tocome near the battery. When working nearthe battery, always shield your face andprotect your eyes. Always provide properventilation.
When lifting a plastic-cased battery,excessive pressure on the end wallscould cause acid to flow through thevent caps, resulting in personal injury anddamage to the vehicle or battery. Lift thebattery with a battery carrier or with yourhands on opposite corners.
Keep batteries out of reach ofchildren. Batteries contain sulfuricacid. Avoid contact with skin, eyes orclothing. Shield your eyes when workingnear the battery to protect against possiblesplashing of acid solution. In case of acidcontact with skin or eyes, flushimmediately with water for a minimum of15 minutes and get prompt medicalattention. If acid is swallowed, call aphysician immediately.
Note:If your battery has a cover/shield,make sure it is reinstalled after the batteryhas been cleaned or replaced.
Note:Battery posts, terminals and relatedaccessories contain lead and leadcompounds. Wash hands after handling.
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Maintenance 

control fan, heated steering wheel, audioand navigation system. A message may beshown in the information displays to alertthe driver that battery protection actionsare active. These messages are only fornotification that an action is taking place,and not intended to indicate an electricalproblem or that the battery requiresreplacement.
Electrical accessory installation
To ensure proper operation of the BMS,any electrical devices that are added tothe vehicle should not have their groundconnection made directly at the negativebattery post. A connection at the negativebattery post can cause inaccuratemeasurements of the battery conditionand potential incorrect system operation.
Note:Electrical or electronic accessoriesadded to the vehicle by the dealer or theowner may adversely affect batteryperformance and durability, and may alsoaffect the performance of other electricalsystems in the vehicle.
When a battery replacement is required,the battery should only be replaced witha Ford recommended replacement batterywhich matches the electrical requirementsof the vehicle. After battery replacement,or in some cases after charging the batterywith the external charger, the BMS requireseight hours of vehicle sleep time (key offwith doors closed) to relearn the newbattery state of charge. Prior to relearningthe state of charge, the BMS may disableelectrical features (to protect the battery)earlier than normal.
CHECKING THE WIPER
BLADES
Run the tip of your fingers over the edge ofthe blade to check for roughness.
Clean the wiper blades with washer fluidor water applied with a soft sponge orcloth.
CHANGING THE WIPER
BLADES
You can manually move the wiper armswhen the ignition is off. This allows for easeof blade replacement and cleaning underthe blades.
1. Pull the wiper blade and arm awayfrom the glass.
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MaintenanceE142463 E165804  

MOTORCRAFT PARTS
6.8L V10 engine6.2L V8 engineComponent
FA-1883FA-1883Air filter element
FL-820-SFL-820-SOil filter
BXT-65-650BXT-65-650Battery (standard)
BXT-65-750BXT-65-750Battery (optional)
HJFS-24FP/SP-509CYFS12FP/SP-526Spark plugs-platinum1
FS-104FS-104Seat filter
WW-2201-PWW-2201-PWindshield wiper blade
1For spark plug replacement, see an authorized dealer. Replace the spark plugs at theappropriate intervals. See Scheduled Maintenance (page 430).
Note:Replace the spark plugs with ones that meet Ford material and design specificationsfor your vehicle, such as Motorcraft or equivalent replacement parts. The customer warrantymay be void for any damage to the engine if such spark plugs are not used.
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Capacities and Specifications 

PROTECT YOURSELF FROM THE RISINGCOST OF VEHICLE REPAIRS WITH A FORDEXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford and Lincolnowners have discovered the powerfulprotection of Ford Extended Service Plan.It is the only extended service plan backedby Ford Motor Company, and providespeace of mind protection beyond the NewVehicle Limited Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts andlabor – can easily exceed the price of yourFord Extended Service Plan. With FordESP, you minimize your risk for unexpectedrepair bills and rising repair costs.
Up to 500+ Covered VehicleComponents
There are four Extended Service Plans withdifferent levels of coverage. Ask yourauthorized dealer for details.
1. PremiumCARE - Our mostcomprehensive coverage. With over500 covered components, this plan isso complete that we generally onlydiscuss what’s not covered.
2. ExtraCARE - Covers 113 components,and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 criticalcomponents.
Ford Extended Service Plan is honored byall authorized Ford and Lincoln dealers inthe U.S. and Canada. It is the only extendedservice plan authorized and backed by FordMotor Company.
That means you get:
•Reliable, quality service anywhere yougo
•Repairs performed by factory trainedtechnicians, using Genuine Ford andLincoln parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacementtransportation if your vehicle is at yourauthorized dealer for same day coveredrepairs.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, including Bumper to Bumperwarranty repairs, or Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and batteryjump starts
•Out of fuel and lock-out assistance
•Travel expense reimbursement forlodging, meals and rental car
•Destination assistance for taxi, shuttle,rental car coverage and emergencytransportation
Transferable Coverage
If you sell your vehicle before your FordExtended Service Plan coverage expires,you can transfer any remaining coverageto the new owner. Whenever you sell yourvehicle, prospective buyers may have ahigher degree of confidence that vehiclewas properly maintained with Ford ESP,thereby improving resale value.
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Ford Extended Service Plan (ESP) 

Ford Motor Company has recommendedmaintenance intervals for various partsand component systems based uponengineering testing. Ford Motor Companyrelies upon this testing to determine themost appropriate mileage for replacementof oils and fluids to protect your vehicle atthe lowest overall cost to you andrecommends against maintenanceschedules that deviate from the scheduledmaintenance information.
We strongly recommend the use of onlygenuine Ford, Motorcraft orFord-authorized re-manufacturedreplacement parts engineered for yourvehicle.
Additives and Chemicals
This owner's manual and the FordWorkshop Manual list the recommendedadditives and chemicals for your vehicle.We do not recommend using chemicals oradditives not approved by us as part ofyour vehicle’s normal maintenance. Pleaseconsult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is anormal operating characteristic and, byitself, does not necessarily indicate aconcern or that the fluid needs to bechanged. However, a qualified expert, suchas the factory-trained technicians at yourdealership, should inspect discolored fluidsthat also show signs of overheating orforeign material contaminationimmediately.
Make sure to change your vehicle’s oils andfluids at the specified intervals or inconjunction with a repair. Flushing is aviable way to change fluid for many vehiclesub-systems during scheduledmaintenance. It is critical that systems areflushed only with new fluid that is the sameas that required to fill and operate thesystem or using a Ford-approved flushingchemical.
Owner Checks and Services
Make sure you perform the following basicmaintenance checks and inspections everymonth or at six-month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
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Scheduled Maintenance 

Refueling..........................................................136Fuel Filler Cap.......................................................137Remote Control..............................................46Car Finder................................................................47Integrated Keyhead Transmitters .................46Memory Feature....................................................47Remote Start ........................................................48Replacing the Battery.........................................46Sounding a Panic Alarm....................................48Remote Start.................................................106Automatic Settings............................................107Heated and Cooled Devices...........................107Removing a Headlamp..............................239Repairing Minor Paint Damage................251Replacement PartsRecommendation........................................12Collision Repairs....................................................12Scheduled Maintenance and MechanicalRepairs..................................................................12Warranty on Replacement Parts.....................12Replacing a Lost Key or RemoteControl............................................................49Reporting Safety Defects (CanadaOnly)...............................................................213Reporting Safety Defects (U.S.Only)...............................................................212Roadside Assistance.................................204Vehicles Sold In Canada : Getting RoadsideAssistance.......................................................204Vehicles Sold In Canada : Using RoadsideAssistance.......................................................204Vehicles Sold In The U.S.: Getting RoadsideAssistance.......................................................204Vehicles Sold In The U.S. : Using RoadsideAssistance.......................................................204Roadside Emergencies.............................204Running-InSee: Breaking-In................................................200Running Out of Fuel....................................136Refilling With a Portable FuelContainer..........................................................136
S
Safety Belt Height Adjustment.................32Safety Belt Minder.........................................33Belt-Minder™........................................................33
Safety Belts......................................................28Principle of Operation........................................28Safety Belt Warning Lamp and IndicatorChime...............................................................32Conditions of operation.....................................33Safety Canopy™............................................43Safety Precautions.......................................134Satellite Radio..............................................309Satellite Radio Electronic Serial Number(ESN).................................................................310Satellite Radio Reception Factors..............309SIRIUS® Satellite Radio Service.................309Troubleshooting..................................................310Scheduled Maintenance Record...........438Scheduled Maintenance..........................430Seats.................................................................108Security..............................................................58Settings...........................................................356Clock.......................................................................357Display....................................................................357Settings.................................................................359Sound.....................................................................358Vehicle...................................................................358Side Airbags.....................................................42Sitting in the Correct Position.................108Snow ChainsSee: Using Snow Chains..................................273Snowplowing................................................202Engine temperature while plowing.............203Installing the Snowplow.................................202Operating the Vehicle with the SnowplowAttached..........................................................202Snowplowing with your Airbag EquippedVehicle..............................................................203Transmission operation whileplowing.............................................................203Special Notices................................................12New Vehicle Limited Warranty.........................12Special Instructions..............................................12Using your Vehicle as an Ambulance.............13Using your Vehicle as a Stationary PowerSource...................................................................13Using your Vehicle with a Snowplow.............12Special Operating Conditions ScheduledMaintenance..............................................4346.2L and 6.8L Gasoline Engines...................4346.7L Diesel Engine..............................................437Exceptions............................................................437
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Super Duty (TFA)
Index 

Using Cruise Control....................................174Switching Cruise Control Off..........................174Switching Cruise Control On...........................174Using Four-Wheel Drive.............................1494WD Indicator Lights........................................150Driving Off-Road With Truck and UtilityVehicles.............................................................153Electronic Shift-On-the-Fly (ESOF) 4WDsystem...............................................................149How Your Vehicle Differs From OtherVehicles.............................................................153Manual Shift On Stop (MSOS) 4WDsystem...............................................................149Using a Manual Shift On Stop (MSOS) 4wdsystem...............................................................150Using the Electronic Shift on the Fly 4WDsystem................................................................152Using Hill Descent Control........................168Hill descent modes............................................168Using MyKey With Remote StartSystems..........................................................52Using Snow Chains......................................273Using Stability Control...............................165AdvanceTrac® with Roll Stability Control™(RSC®)..............................................................165Using SYNC™ With Your MediaPlayer.............................................................335Accessing Your Play Menu.............................339Connecting Your Digital Media Player to theUSB Port...........................................................335Media Menu Features......................................338Media Voice Commands................................336System Settings..................................................341What's Playing?.................................................336Using SYNC™ With Your Phone..............317Accessing Features through the PhoneMenu...................................................................321Accessing Your Phone Settings....................324Making Calls........................................................320Pairing a Phone for the First Time................318Pairing Subsequent Phones...........................318Phone Options during an Active Call.........320Phone Voice Commands.................................318Receiving Calls...................................................320System Settings.................................................325Text Messaging...................................................323
Using Traction Control................................163System Indicator Lights andMessages..........................................................164Using Voice Recognition............................315Initiating a Voice Session.................................315System Interaction and Feedback...............316Utilizing the Mediation/ArbitrationProgram (Canada Only).........................210
V
Vehicle Care...................................................247General Information..........................................247Vehicle Certification Label.......................294Vehicle Identification Number................294Vehicle Storage.............................................252Battery....................................................................253Body........................................................................252Brakes.....................................................................253Cooling system...................................................253Engine.....................................................................252Fuel system..........................................................253General..................................................................252Miscellaneous.....................................................253Removing Vehicle From Storage..................253Tires.........................................................................253Ventilated Seats............................................116Heated and Ventilated Seats Air FilterReplacement ...................................................116VentilationSee: Climate Control.........................................103VINSee: Vehicle Identification Number............294Voice Control....................................................61
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Super Duty (TFA)
Index