2014 FORD F SERIES MOTORHOME AND COMMERCIAL CHASSIS service schedule

Hazard Warning Flashers.............................51
Jump Starting the Vehicle............................51
Customer Assistance
Getting the Services You Need.................54
In California (U.S. Only)...............................55
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)........................56
Utilizing the Mediation/ArbitrationProgram (Canada Only).........................56
Getting Assistance Outside the U.S. andCanada...........................................................57
Ordering Additional Owner'sLiterature.......................................................58
Reporting Safety Defects (U.S.Only)...............................................................58
Reporting Safety Defects (CanadaOnly)...............................................................59
Fuses
Fuse Specification Chart............................60
Changing a Fuse...............................................71
Maintenance
General Information......................................72
Under Hood Overview..................................73
Engine Oil Dipstick.........................................75
Engine Oil Check.............................................75
Engine Coolant Check..................................76
Automatic Transmission FluidCheck..............................................................79
Brake Fluid Check..........................................80
Power Steering Fluid Check.......................82
Fuel Filter...........................................................83
Changing the 12V Battery...........................83
Changing the Engine Air Filter...................85
Vehicle Care
General Information......................................87
Cleaning the Exterior.....................................87
Cleaning the Engine......................................87
Cleaning the Alloy Wheels.........................88
Vehicle Storage..............................................88
Wheels and Tires
Tire Care.............................................................91
Using Snow Chains.....................................106
Changing a Road Wheel............................107
Technical Specifications.............................110
Capacities and Specific-ations
Engine Specifications....................................111
Motorcraft Parts.............................................112
Vehicle Identification Number..................113
Vehicle Certification Label.........................113
Transmission Code Designation..............114
Technical Specifications.............................115
Extended Service Plan(ESP)
Extended Service Plan (ESP)...................119
Scheduled Maintenance
General Maintenance Information..........121
Normal Scheduled Maintenance...........124
Special Operating Conditions ScheduledMaintenance..............................................126
Scheduled Maintenance Record............128
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For your convenience we offer a numberof ways to contact us, as well as to helpmanage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit,as well as to access Account Manager,please go to www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen. GenuineFord replacement collision parts meet ourstringent requirements for fit, finish,structural integrity, corrosion protectionand dent resistance. During vehicle
development we validate these partsdeliver the intended level of protection asa whole system. A great way to know forsure you are getting this level of protectionis to use genuine Ford replacementcollision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. Damagecaused to your vehicle as a result of thefailure of non-Ford parts may not becovered by the Ford Warranty. Foradditional information, refer to the termsand conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered and what is not covered by yourvehicle’s New Vehicle Limited Warranty,refer to the Warranty Manual that isprovided to you along with your Owner’sManual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNINGS
Failure to follow the specificwarnings and instructions couldresult in personal injury.
Front seat mounted rear-facing childor infant seats should NEVER beplaced in front of an activepassenger airbag.
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Keep a record for at least 1 month andrecord the type of driving (city or highway).This provides an accurate estimate of thevehicle’s fuel economy under currentdriving conditions. Additionally, keepingrecords during summer and winter showhow temperature impacts fuel economy.In general, lower temperatures mean lowerfuel economy.
Conditions
•Heavily loading a vehicle or towing atrailer may reduce fuel economy at anyspeed.
•Carrying unnecessary weight mayreduce fuel economy (approximately1 mpg [0.4 km/L] is lost for every 400pounds [180 kilograms] of weightcarried).
•Adding certain accessories to yourvehicle (for example bug deflectors,rollbars/light bars, running boards, skiracks) may reduce fuel economy.
•Using fuel blended with alcohol maylower fuel economy.
•Fuel economy may decrease with lowertemperatures during the first 8–10miles (12–16 kilometers) of driving.
•Driving on flat terrain offers improvedfuel economy as compared to drivingon hilly terrain.
•Transmissions give their best fueleconomy when operated in the topcruise gear and with steady pressureon the gas pedal.
•Close windows for high speed driving.
EMISSION CONTROL SYSTEM
WARNINGS
Do not park, idle, or drive your vehiclein dry grass or other dry ground cover.The emission system heats up theengine compartment and exhaust system,which can start a fire.
Exhaust leaks may result in entry ofharmful and potentially lethal fumesinto the passenger compartment. Ifyou smell exhaust fumes inside yourvehicle, have your dealer inspect yourvehicle immediately. Do not drive if yousmell exhaust fumes.
Your vehicle is equipped with variousemission control components and acatalytic converter that will enable yourvehicle to comply with applicable exhaustemission standards. To make sure that thecatalytic converter and other emissioncontrol components continue to workproperly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while yourvehicle is moving, especially at highspeeds.
•Have the items listed in scheduledmaintenance information performedaccording to the specified schedule.
The scheduled maintenance items listedin scheduled maintenance information areessential to the life and performance ofyour vehicle and to its emissions system.
If you use parts other than Ford, Motorcraftor Ford-authorized parts for maintenancereplacements, or for service ofcomponents affecting emission control,such non-Ford parts should be theequivalent to genuine Ford Motor Companyparts in performance and durability.
26Motorhome (TY3) , enUSAFuel and Refueling

ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•Do not tow a trailer until you drive yourvehicle at least 1000 mi (1,600 km).
•Consult your local motor vehicle lawsfor towing a trailer.
•See the instructions included withtowing accessories for the properinstallation and adjustmentspecifications.
•Service your vehicle more frequently ifyou tow a trailer. See your scheduledmaintenance information.
•If you use a rental trailer, follow theinstructions the rental agency givesyou.
Another chapter of this manual containsload specification terms found on the tirelabel and Safety Compliance label andinstructions on calculating your vehicle'sload. See Load Limit (page 36).
Remember to account for the trailertongue weight as part of your vehicle loadwhen calculating the total vehicle weight.
Hitches
Do not use a hitch that either clamps ontothe bumper or attaches to the axle.
Distribute the trailer load so 10-15% of thetotal trailer weight is on the tongue.
Weight-Distributing Hitches
WARNING
Do not adjust a weight-distributinghitch to any position where the rearbumper of the vehicle is higher thanit was before attaching the trailer. Doingso will defeat the function of theweight-distributing hitch, which may causeunpredictable handling, and could resultin serious personal injury.
When hooking-up a trailer using aweight-distributing hitch, always use thefollowing procedure:
1.Park the loaded vehicle, without thetrailer, on a level surface.
2.Measure the height to the top of yourvehicle’s front wheel opening on thefender. This is H1.
3.Securely attach the loaded trailer toyour vehicle without theweight-distributing bars connected.
4.Measure the height to the top of yourvehicle’s front wheel opening on thefender a second time. This is H2.
5.Install and adjust the tension in theweight-distributing bars so that theheight of your vehicle’s front wheelopening on the fender is approximatelyhalfway between H1 and H2.
6.Check that the trailer is level or slightlynose down toward your vehicle. If not,adjust the ball height accordingly andrepeat Steps 1-6.
7.Lock the bar tension adjuster in place.
8.Check that the trailer tongue securelyattaches and locks onto the hitch.
9.Install safety chains, lighting and trailerbrake controls as required by law or thetrailer manufacturer.
Safety Chains
Note:Never attach safety chains to thebumper.
Always connect the safety chains to thehook retainers of your vehicle hitch.
To connect the safety chains, cross themunder the trailer tongue and allow enoughslack for turning tight corners. Do not allowthe chains to drag on the ground.
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must beperformed by an authorized dealer. Whileany authorized dealer handling your vehicleline will provide warranty service, werecommend you return to your sellingauthorized dealer who wants to ensureyour continued satisfaction.
Please note that certain warranty repairsrequire special training and equipment, sonot all authorized dealers are authorizedto perform all warranty repairs. This meansthat, depending on the warranty repairneeded, you may have to take your vehicleto another authorized dealer.
A reasonable time must be allowed toperform a repair after taking your vehicleto the authorized dealer. Repairs will bemade using Ford or Motorcraft® parts, orremanufactured or other parts that areauthorized by Ford.
Away From Home
If you are away from home when yourvehicle needs service, contact the FordCustomer Relationship Center or use theonline resources listed below to find thenearest authorized dealer.
In the United States:
Mailing address
Ford Motor CompanyCustomer Relationship CenterP.O. Box 6248Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)(TDD for the hearing impaired:1-800-232-5952)
Online
Additional information and resources areavailable online at www.fordowner.com
These are some of the items that can befound online:
•U.S. dealer locator by Dealer Name,City/State or Zip Code.
•Owner Manuals.
•Maintenance Schedules.
•Recalls.
•Ford Extended Service Plans.
•Ford Genuine Accessories.
•Service specials and promotions.
In Canada:
Mailing address
Customer Relationship CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Twitter
@FordServiceCA (English Canada)@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or areunsatisfied with the service you arereceiving, follow these steps:
1.Contact your Sales Representative orService Advisor at your selling/servicingauthorized dealer.
2.If your inquiry or concern remainsunresolved, contact the Sales Manager,Service Manager or Customer RelationsManager.
3.If you require assistance or clarificationon Ford Motor Company policies,please contact the Ford CustomerRelationship Center.
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THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to FordMotor Company and to your dealer. If awarranty concern has not been resolvedusing the three-step procedure outlinedearlier in this chapter in the Getting theServices you need section, you may beeligible to participate in the BBB AUTOLINE program.
The BBB AUTO LINE program consists oftwo parts – mediation and arbitration.During mediation, a representative of theBBB will contact both you and Ford MotorCompany to explore options for settlementof the claim. If an agreement is not reachedduring mediation or you do not want toparticipate in mediation, and if your claimis eligible, you may participate in thearbitration process. An arbitration hearingwill be scheduled so that you can presentyour case in an informal setting before animpartial person. The arbitrator willconsider the testimony provided and makea decision after the hearing.
Disputes submitted to the BBB AUTO LINEprogram are usually decided within fortydays after you file your claim with the BBB.You are not bound by the decision, andmay reject the decision and proceed tocourt where all findings of the BBB AutoLine dispute, and decision, are admissiblein the court action. Should you choose toaccept the BBB AUTO LINE decision, Fordis then bound by the decision, and mustcomply with the decision within 30 daysof receipt of your acceptance letter.
BBB AUTO LINE Application: Using theinformation provided below, please call orwrite to request a program application.You will be asked for your name andaddress, general information about yournew vehicle, information about yourwarranty concerns, and any steps you have
already taken to try to resolve them. ACustomer Claim Form will be mailed thatwill need to be completed, signed andreturned to the BBB along with proof ofownership. Upon receipt, the BBB willreview the claim for eligibility under theProgram Summary Guidelines.
You can get more information bycalling BBB AUTO LINE at1-800-955-5100, or writing to:
BBB AUTO LINE3033 Wilson Boulevard, Suite 600Arlington, Virginia 22201
BBB AUTO LINE applications can also berequested by calling the Ford MotorCompany Customer Relationship Centerat 1-800-392-3673.
Note:Ford Motor Company reserves theright to change eligibility limitations, modifyprocedures, or to discontinue this processat any time without notice and withoutobligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorizedCanadian dealers. In those cases whereyou continue to feel that the efforts by Fordof Canada and the authorized dealer toresolve a factory-related vehicle serviceconcern have been unsatisfactory, Ford ofCanada participates in an impartial thirdparty mediation/arbitration programadministered by the Canadian MotorVehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
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GENERAL INFORMATION
Have your vehicle serviced regularly to helpmaintain its roadworthiness and resalevalue. There is a large network of Fordauthorized dealers that are there to helpyou with their professional servicingexpertise. We believe that their speciallytrained technicians are best qualified toservice your vehicle properly and expertly.They are supported by a wide range ofhighly specialized tools developedspecifically for servicing your vehicle.
To help you service your vehicle, weprovide scheduled maintenanceinformation which makes tracking routineservice easy. See ScheduledMaintenance (page 121).
If your vehicle requires professional service,your authorized dealer can provide thenecessary parts and service. Check yourwarranty information to find out whichparts and services are covered.
Use only recommended fuels, lubricants,fluids and service parts conforming tospecifications. Motorcraft® parts aredesigned and built to provide the bestperformance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught inmoving parts.
•Do not work on a vehicle with theengine running in an enclosed space,unless you are sure you have enoughventilation.
•Keep all open flames and other burningmaterial (such as cigarettes) awayfrom the battery and all fuel relatedparts.
Working with the Engine Off
1.Set the parking brake and shift to P(Park).
2.Turn off the engine and remove the key(if equipped).
3.Block the wheels.
Working with the Engine On
WARNING
To reduce the risk of vehicle damageand/or personal burn injuries, do notstart your engine with the air cleanerremoved and do not remove it while theengine is running.
1.Set the parking brake and shift to P(Park).
2.Block the wheels
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4.After three seconds, the Service: Oilreset in prog. message will bedisplayed.
5.After 25 seconds, the Service: Oil resetcomplete message will be displayed.
6.Release the accelerator and brakepedals, then rotate the key to the offposition.
Note:The Service: Oil reset completemessage will no longer be displayed.
ENGINE COOLANT CHECK
WARNINGS
Do not add engine coolant when theengine is hot. Steam and scaldingliquids released from a hot coolingsystem can burn you badly. Also, spillingcoolant on hot engine parts can burn you.
Do not put engine coolant in thewindshield washer fluid container. Ifsprayed on the windshield, enginecoolant could make it difficult to seethrough the windshield.
To reduce the risk of personal injury,make sure the engine is cool beforeunscrewing the coolant pressurerelief cap. The cooling system is underpressure; steam and hot liquid can comeout forcefully when you loosen the capslightly.
Do not add coolant further than theMAX mark.
When the engine is cold, check theconcentration and level of the enginecoolant at the intervals listed in thescheduled maintenance information. SeeScheduled Maintenance (page 121).
Note:Make sure that the level is betweenthe MIN and MAX marks on the coolantreservoir.
Note:Coolant expands when it is hot. Thelevel may extend beyond the MAX mark
Note:If the level is at the MIN mark, belowthe MIN mark, or empty, add coolantimmediately. See Adding Engine Coolantin this chapter.
The coolant concentration should bemaintained within 48% to 50%, whichequates to a freeze point between -30°F(-34°C) and -34°F (-37°C).
Note:For best results, coolantconcentration should be tested with arefractometer such as Robinair Coolant andBattery Refractometer 75240. We do notrecommend the use of hydrometers orcoolant test strips for measuring coolantconcentrations.
Note:Automotive fluids are notinterchangeable. Do not use engine coolant,antifreeze or windshield washer fluid outsideof its specified function and vehicle location.
Adding Engine Coolant
Note:Do not use stop leak pellets, coolingsystem sealants, or additives as they cancause damage to the engine cooling orheating systems. Your vehicle’s warrantydoes not cover this damage.
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