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Page 456 of 586

FORD EXPLORER 2014 5.G Owners Manual Bluetooth Devices Menu Options
This menu allows you to add, connect and delete devices as well as turn
Bluetooth on and off.
1. Press AUX and then MENU to enter the Media Menu.
2. Scroll until System

Page 460 of 586

FORD EXPLORER 2014 5.G Owners Manual Phone issues
Issue Possible
cause(s)Possible solution(s)
I am having
trouble
connecting my
phone to SYNC.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to re

Page 461 of 586

FORD EXPLORER 2014 5.G Owners Manual USB and media issues
Issue Possible
cause(s)Possible solution(s)
I am having
trouble
connecting my
device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
th

Page 462 of 586

FORD EXPLORER 2014 5.G Owners Manual Vehicle Health Report and SYNC Services (Traffic, Directions
and Information) issues
Issue Possible
cause(s)Possible solution(s)
I received a text
that the Vehicle
Health Report is
not activated.•Yo

Page 471 of 586

FORD EXPLORER 2014 5.G Owners Manual See the following chart for more specific examples:
Restricted Features
Cellular Phone Pairing a Bluetooth phone
Adding phonebook contacts or uploading
phonebook contacts (from a USB)
List entries are

Page 475 of 586

FORD EXPLORER 2014 5.G Owners Manual Accessing a List of Available Commands
•If you use the touchscreen, press the Settings icon >Help>Voice
Command List.
•If you use the steering wheel control, press the voice icon. After the
tone,

Page 478 of 586

FORD EXPLORER 2014 5.G Owners Manual Press the voice icon on the steering wheel. When prompted,
you can say:
“BROWSE” within devices
“Browse”*
“Browse <league> games”**
“Browse <Sirius category> channels”**
“Browse Siri

Page 495 of 586

FORD EXPLORER 2014 5.G Owners Manual Supported Media Players, Formats and Metadata Information
SYNC is capable of hosting nearly any digital media player, including
iPod®, Zune™, plays from device players, and most USB drives.
Support