Page 515 of 586

If you do not cancel the call, and SYNC makes a successful call, a
pre-recorded message plays for the 911 operator, and then the
occupant(s) in your vehicle is able to talk with the operator. Be prepared
to provide your name, phone number and location immediately, because
not all 911 systems are capable of receiving this information
electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware sustains damage in a
crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) thrown from your vehicle are the ones paired and
connected to the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may disclose to emergency services that
your vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators your vehicle location or other details about your vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
Vehicle Health Report (If Equipped, United States Only)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace, normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems electronically monitored by your
vehicle and will not monitor or report the status of any other system,
(such as brake lining wear). Failure to perform scheduled maintenance
and regularly inspect your vehicle may result in vehicle damage and
serious injury.
Note:Your Vehicle Health Report feature requires activation prior to
use. Visit www.SYNCMyRide.com to register. There is no fee or
subscription associated with Vehicle Health Report, but you must register
to use this feature.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review the
Vehicle Health Report Privacy Notice.
514MyFord Touch® (If Equipped)
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
Page 577 of 586

EXCEPTIONS
There are several exceptions to the Normal Schedule. They are listed below:
Normal vehicle axle maintenance:Rear axles and power take-off
units with synthetic fluid and light-duty trucks equipped with
Ford-design axles are lubricated for life; do not check or change fluid
unless a leak is suspected, service is required or the assembly has been
submerged in water. During long periods of trailer towing with outside
temperatures above 70°F (21°C) and at wide-open throttle for long
periods above 45 mph (72 km/h), non-synthetic rear axle fluids should
be changed every 3000 miles (4800 kilometers) or three months,
whichever comes first. This interval can be waived if the axle is filled
with 75W140 synthetic gear fluid meeting Ford specification
WSL-M2C192-A, part number F1TZ-19580-B or equivalent. Add friction
modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of
Traction-Lok rear axles (seeTechnical specificationsin theCapacities
and Specificationschapter for details).
Police, Taxi and Livery vehicle axle maintenance:
Change rear axle
fluid every 100000 miles (160000 kilometers). Rear axle fluid change may be
waived if the axle was filled with 75W140 synthetic gear fluid meeting Ford
specification WSL-M2C192-A, part number FITZ-19580-B or equivalent. Add
four ounces (118 mL) of additive friction modifier XL-3 (EST-M2C118-A) or
equivalent for complete refill of Traction-Lok rear axles. The axle fluid should
be changed anytime the axle has been submerged in water.
California fuel filter replacement:If the vehicle is registered in
California, the California Air Resources Board has determined that the
failure to perform this maintenance item will not nullify the emission
warranty or limit recall liability prior to the completion of the vehicle’s
useful life. Ford Motor Company, however, urges you to have all
recommended maintenance services performed at the specified intervals
and to record all vehicle service.
Hot climate oil change intervals:Vehicles operating in the Middle
East, North Africa, Sub-Saharan Africa or locations with similar climates
using an American Petroleum Institute (API) Certified for Gasoline
Engines (Certification mark) oil of SM or SN quality, the normal oil
change interval is 5000 miles (8000 kilometers).
If the available API SM or SN oils are not available, then the oil change
service interval is 3000 miles (4800 kilometers).
Engine air filter & cabin air filter replacement:Engine air filter and
cabin air filter life is dependent on exposure to dusty and dirty
conditions. Vehicles operated in these conditions require frequent
inspection and replacement of the engine air filter and cabin air filter.
576Scheduled Maintenance
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
Page 581 of 586

Dipstick
automatic transmission
fluid ..........................................324
engine oil .................................317
Display settings .........................517
Driver alert ................................250
Driving under special
conditions ..................212, 216, 218
sand .........................................217
snow and ice ...........................219
through water .................218, 286
Dual automatic temperature
control (DATC) .................146, 148
E
Electronic message center .......121
Electronic stability control ......225
Emergencies, roadside
jump-starting ..........................291
running out of fuel .................197
Emergency brake
(see Parking brake) ..................222
Emission control system ..........202
End user license agreement ....542
Engine ........................................385
cleaning ...................................345
coolant .....................................318
fail-safe cooling .......................322
idle speed control ...................329
lubrication specifications .......387
refill capacities ........................387
service points ..................314–316
Engine block heater .................193
Engine oil
checking and adding ..............317
dipstick ....................................317
filter, specifications ................391refill capacities ........................387
specifications ..........................387
Event data recording ..................12
Exhaust fumes ..........................193
F
Fail safe cooling ........................322
Fleet MyKey programming ........69
Floor mats .................................287
Fluid capacities .........................387
Fuel
cap ...........................................199
capacity ...................................387
choosing the right fuel ...........196
filler funnel .............................197
filling your vehicle with fuel ..199
filter, specifications ........329, 391
fuel pump shut-off ..................290
octane rating ...........................385
quality ......................................196
running out of fuel .................197
safety information relating to
automotive fuels .....................195
Fuel and distance computer ....125
outside temperature
indicator ..................................125
to empty indicator ..................125
trip distance ............................125
trip/reset button .....................125
Fuses ..........................302–303, 308
G
Garage door opener ..................178
Gas cap (see Fuel cap) ............199
Gauges ...............................113–114
odometer .................................125
trip odometer ..........................125
580Index
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
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