Roadside Emergencies 289
Getting roadside assistance..............................289
Hazard warning flashers................................290
Fuel cut-off switch....................................290
Jump-starting the vehicle...............................291
Customer Assistance 294
Reporting safety defects (U.S. only).......................301
Reporting safety defects (Canada only).....................301
Fuses 302
Changing a fuse......................................302
Fuse specification chart................................303
Maintenance 312
General information...................................312
Opening and closing the hood............................313
Under hood overview..................................314
Engine oil dipstick....................................317
Engine oil check......................................317
Engine coolant check..................................318
Automatic transmission fluid check........................324
Brake fluid check.....................................328
Fuel filter...........................................329
Washer fluid check....................................329
Battery ............................................329
Checking the wiper blades..............................332
Air filter(s).........................................333
Adjusting the headlamps................................335
Changing a bulb......................................337
Bulb specification chart.................................341
6Table of Contents
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
ROADSIDE ASSISTANCE
Vehicles Sold in the U.S.: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24 hours a day, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your owner’s manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•battery jump start.
•lock-out assistance (key replacement cost is the customer’s
responsibility).
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 kilometers) of the disablement location or
to the nearest authorized dealer. If a member requests to be towed to
an authorized dealer more than 35 miles (56 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56 kilometers).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles Sold in the U.S.: Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s manual
portfolio in the glove compartment.
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Should your vehicle shut off after a collision, you may restart your
vehicle by doing the following:
1. Turn the ignition off.
2. Turn the ignition on.
3. Repeat steps 1 and 2 to re-enable fuel pump.
Note:If your vehicle has the push button start system, press the
stop/start button twice to reactivate the fuel system.
JUMP-STARTING THE VEHICLE
WARNING:The gases around the battery can explode if exposed
to flames, sparks, or lit cigarettes. An explosion could result in
injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission vehicle.
Automatic transmissions do not have push-start capability. Attempting to
push-start a vehicle with an automatic transmission may cause
transmission damage.
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may exhibit a combination of firm and soft shifts. This
operation is considered normal and will not affect function or durability
of the transmission. Over time, the adaptive learning process will fully
update transmission operation.
Preparing Your Vehicle
Note:Use only a 12–volt supply to start your vehicle.
Note:Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
1.
Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehicles do not touch. Set the parking brake on both
vehicles and stay clear of the engine cooling fan and other moving parts.
2. Check all battery terminals. Remove the positive terminal cover (if
equipped) and any excessive corrosion before you attach the battery
cables. Ensure that vent caps are tight and level.
3. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
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Connecting the Jumper Cables
WARNING:Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery.
Note:Do not attach the negative (-) cable to fuel lines, engine rocker
covers, the intake manifold or electrical components as grounding points.
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
1. Connect the positive (+) jumper
cable to the positive (+) terminal of
the discharged battery.
2. Connect the other end of the
positive (+) cable to the positive
(+) terminal of the assisting battery.
3. Connect the negative (-) cable to
the negative (-) terminal of the
assisting battery.
4. Make the final connection of the
negative (-) cable to an exposed
metal part of the stalled vehicle’s
engine, away from the battery and
the carburetor or fuel injection
system.
Ensure that the cables are clear of fan blades, belts, moving parts of both
engines, or any fuel delivery system parts.
Jump Starting
1. Start the engine of the booster vehicle and run the engine at a
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
4
2
1
3
292Roadside Emergencies
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Owners Guide gf, 1st Printing, April 2013
USA(fus)
Removing the Jumper Cables
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from
the ground metal surface.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle’s battery.
3. Remove the jumper cable from
the positive (+) terminal of the
booster vehicle’s battery.
4. Remove the jumper cable from
the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearn its idle conditions.
4
1
3
2
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USA(fus)
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
•Out of fuel and lock-out assistance
•Travel Expense reimbursement for lodging, meals and rental car
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value!
Avoid the Rising cost of vehicle maintenance
Ford ESP also offers a Premium Maintenance Plan that covers all
scheduled maintenance, and select items that routinely wear out.
The coverage is prepaid, so you never have to worry about affording
vehicle maintenance. It covers regular checkups, routine inspections,
preventative care and replacement items that require periodic attention
for normal wear:
•Windshield Wiper Blades
•Spark Plugs (except in California)
•The clutch Disc
•Brake pads and linings
•Shock Absorbers
•Belts and Hoses
•Diesel Exhaust Fluid Replenishment
Contact your selling dealership today so they can customize a Genuine
Ford Extended Service Plan that fits your driving lifestyle and budget.
398Ford Extended Service Plan
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
Dipstick
automatic transmission
fluid ..........................................324
engine oil .................................317
Display settings .........................517
Driver alert ................................250
Driving under special
conditions ..................212, 216, 218
sand .........................................217
snow and ice ...........................219
through water .................218, 286
Dual automatic temperature
control (DATC) .................146, 148
E
Electronic message center .......121
Electronic stability control ......225
Emergencies, roadside
jump-starting ..........................291
running out of fuel .................197
Emergency brake
(see Parking brake) ..................222
Emission control system ..........202
End user license agreement ....542
Engine ........................................385
cleaning ...................................345
coolant .....................................318
fail-safe cooling .......................322
idle speed control ...................329
lubrication specifications .......387
refill capacities ........................387
service points ..................314–316
Engine block heater .................193
Engine oil
checking and adding ..............317
dipstick ....................................317
filter, specifications ................391refill capacities ........................387
specifications ..........................387
Event data recording ..................12
Exhaust fumes ..........................193
F
Fail safe cooling ........................322
Fleet MyKey programming ........69
Floor mats .................................287
Fluid capacities .........................387
Fuel
cap ...........................................199
capacity ...................................387
choosing the right fuel ...........196
filler funnel .............................197
filling your vehicle with fuel ..199
filter, specifications ........329, 391
fuel pump shut-off ..................290
octane rating ...........................385
quality ......................................196
running out of fuel .................197
safety information relating to
automotive fuels .....................195
Fuel and distance computer ....125
outside temperature
indicator ..................................125
to empty indicator ..................125
trip distance ............................125
trip/reset button .....................125
Fuses ..........................302–303, 308
G
Garage door opener ..................178
Gas cap (see Fuel cap) ............199
Gauges ...............................113–114
odometer .................................125
trip odometer ..........................125
580Index
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
H
Hazard flashers .........................290
HD Radio™ ...............................479
Headlamps
aiming ......................................335
bulb specifications ..................341
flash to pass ..............................98
high beam .........................98, 100
Head restraints .........................156
Heated steering wheel ..............527
Heating ......................144, 146, 148
Help ............................................526
Hill descent mode .....................227
Hill start assist ..........................212
Homelink wireless control
system ........................................178
Hood ..........................................313
How to use voice commands ...473
I
Ignition ...............................189, 385
Illuminated visor mirror ...........111
Information displays .................121
Inspection/maintenance (I/M)
testing ........................................204
Instrument panel
cleaning ...................................347
cluster ......................................114
Intelligent Access Key ................62
J
Jack ............................................376
positioning ...............................376
storage .....................................376Joining two calls
(multiparty/conference call) ....427
Jump-starting your vehicle ......291
K
Keyless entry system
autolock .....................................76
keypad .......................................82
locking and unlocking doors ....83
programming entry code .........82
Keys .......................................62, 85
positions of the ignition .........189
L
Lamps
bulb replacement
specifications chart ................341
headlamps, flash to pass ..........98
interior lamps .................103–105
Lane keeping system ................252
LATCH anchors ...........................30
Liftgate ............................74, 77–78
Lights, warning and indicator ..114
Listening to music ....................476
Loading instructions .................274
Load limits .................................267
Locks
autolock .....................................76
childproof ..................................36
doors ..........................................73
Lubricant specifications ...........387
Lug nuts ....................................384
M
Making and receiving calls .......499
Index581
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)