2014 FORD EXPEDITION airbag

CLEANING THE INTERIOR
WARNING:Do not use cleaning solvents, bleach or dye on the
vehicle’s safety belts, as these actions may weaken the belt webbing.
WARNING:On vehicles equipped with seat-mounted airbags, do
not use chemical solvents or strong detergents. Such products
could contaminate the side airbag system and affect performance of the
side airbag in a collision.
For fabric, carpets, cloth seats, safety belts and seats equipped with side
airbags:
•Remove dust and loose dirt with a vacuum cleaner.
•Apply a layer of high quality foam cleaner, designed for automotive
interiors, to the dry stained area (s) of the item you are cleaning and
allow soaking for one minute.
•If grease or tar is present on the material, spot-clean the area first
with Motorcraft Spot and Stain Remover. In Canada, use Motorcraft
Multi-Purpose Cleaner.
•If a ring forms on the fabric after spot cleaning, clean the entire area
immediately (but do not oversaturate) or the ring can set.
•Do not use household cleaning products or glass cleaners, which can
stain and discolor the fabric and affect the flame retardant abilities of
the seat materials.
CLEANING THE CLIMATE CONTROLLED SEATS (IF EQUIPPED)
Remove dust and loose dirt with a whisk broom or a vacuum cleaner.
Remove fresh spots immediately. Clean the seat with a damp cloth, using
a mild soap and water solution, if necessary.
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2014 Expedition(exd)
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USA(fus)

CLEANING THE INSTRUMENT PANEL AND INSTRUMENT
CLUSTER LENS
WARNING:Do not use chemical solvents or strong detergents
when cleaning the steering wheel or instrument panel to avoid
contamination of the airbag system.
Clean the instrument panel and cluster lens with a clean, damp, white,
cotton cloth, then use a clean and dry, white, cotton cloth to dry these areas.
•Avoid cleaners or polishes that increase the gloss of the upper portion
of the instrument panel. The dull finish in this area helps protect the
driver from undesirable windshield reflection.
•Be certain to wash or wipe your hands clean if you have been in
contact with certain products, such as insect repellent and suntan
lotion, in order to avoid possible damage to the interior painted
surfaces.
•Do not use household or glass cleaners as these may damage the
finish of the instrument panel, interior trim and cluster lens.
•Do not allow air fresheners and hand sanitizers to spill on interior
surfaces. If a spill occurs, wipe off immediately. Damage may not be
covered by your warranty.
If a staining liquid like coffee or juice has been spilled on the instrument
panel or on interior trim surfaces, clean as follows:
1. Wipe up spilled liquid using a clean, white, cotton cloth.
2. Wipe the surface with a damp, clean, white, cotton cloth. For more
thorough cleaning, use a mild soap and water solution. If the spot cannot
be completely cleaned by this method, the area may be cleaned using a
commercially available cleaning product designed for automotive
interiors.
3. If necessary, apply more soap and water solution or cleaning product
to a clean, white, cotton cloth and press the cloth onto the soiled area;
allow this to set at room temperature for 30 minutes.
4. Remove the soaked cloth, and if it is not soiled badly, use this cloth to
clean the area by using a rubbing motion for 60 seconds.
5. Following this, wipe area dry with a clean, white, cotton cloth.
298Vehicle Care
2014 Expedition(exd)
Owners Guide gf, 1st Printing, June 2013
USA(fus)

Note:Every phone operates differently. While SYNC 911 Assist works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag (excludes knee airbags and rear inflatable
safety belts [if equipped]) or activates the fuel pump shut-off, your SYNC
equipped vehicle may be able to contact emergency services by dialing
911 through a paired and connected Bluetooth-enabled phone. For more
information about 911 Assist, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or www.syncmaroute.ca.
•For information on airbag deployment, see theSupplementary
Restraints Systemchapter.
•For information on the fuel pump shut-off, see theRoadside
Emergencieschapter.
Setting 911 Assist On
Perform the following:
1. Press the phone button to enter the Phone Menu.
2. Scroll until 911 Assist is selected.
3. Press OK to confirm and enter the 911 Assist menu.
4. Scroll to select between On and Off selections.
5. Press OK when the desired option appears in the radio display.
Set On or Set Off appears in the display as confirmation.
Off selections include: Off with reminder and Off without reminder.
Off with reminder provides a display and voice reminder at phone
connection at vehicle start. Off without reminder provides a display
reminder only without a voice reminder at phone connection.
To make sure that 911 Assist works properly:
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC 911 Assist feature must be set on prior to the incident.
•A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the United
States, Canada or in a territory in which 911 is the emergency
number.
SYNC®401
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USA(fus)

In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist); however, if 911 Assist is triggered,
SYNC tries to contact emergency services. If a connected phone is
damaged or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to dial
911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a pre-recorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators the vehicle location, and/or other details about the vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
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2014 Expedition(exd)
Owners Guide gf, 1st Printing, June 2013
USA(fus)

Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
every month or at six month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if
necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
496Scheduled Maintenance
2014 Expedition(exd)
Owners Guide gf, 1st Printing, June 2013
USA(fus)

911 Assist™ ..............................400
A
ABS (see Brakes) .....................200
Accessing call history/phone
book during active call .............389
Accessing the help screen .......460
Accessing the music in your
jukebox ......................................454
Accessing your media menu
features ......................................412
Accessing your phone menu
features ......................................391
Accessory delay ..........................93
Active call menu options .........389
Advanced menu options ...398, 418
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................398
Airbag supplemental restraint
system ..........................................49
and child safety seats ..............50
description ................................49
disposal ......................................55
driver airbag ..............................49
passenger airbag .......................49
side airbag ...........................49, 51
Air cleaner filter .......283–284, 341
Air conditioning ................121, 123
manual heating and air
conditioning system .......121, 123
Air filter .............................284, 341
All Wheel Drive (AWD),
driving off road .........................190
Ambulance packages ..................15AM/FM .......................................436
Antifreeze
(see Engine coolant) ................273
Anti-lock brake system
(see Brakes) ..............................200
Anti-theft system ..................78, 80
arming the system ..............78, 80
disarming a triggered
system .......................................80
AppLink™ .................................407
Armrests ....................................153
Ashtray(s) .................................168
Audio system
Single CD ................................351
Audio system (see Radio) .......351
Automatic transmission
driving an automatic
overdrive .................................184
fluid, adding ............................278
fluid, checking ........................278
fluid, refill capacities ..............337
fluid, specification ..................337
Auxiliary input jack
(Line in) ....................................360
Auxiliary powerpoint ................164
Axle
lubricant specifications ..........337
refill capacities ........................337
B
Battery .......................................279
acid, treating emergencies .....279
jumping a disabled battery ....249
maintenance-free ....................279
replacement, specifications ...341
servicing ..................................279
Booster seats ...............................22
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USA(fus)

R
Radio ..........................................351
Single CD ................................351
Radio reception .........................349
Radio voice commands .....437, 443
Rear heated seats .....................150
Rear seat entertainment
system ........................................362
Rear view camera display ........208
Rear window defroster ............121,
123, 125, 127
Receiving a text message .........393
Recommendations for
attaching safety restraints
for children ..................................24
Relays ................................260–261
Remote entry system
illuminated entry ......................70
locking/unlocking doors ...........67
opening the trunk .....................68
replacing the batteries .............57
Roadside assistance ..................246
Roll stability control .................204
Roof rack ...................................215
S
Safety Belt Maintenance ............45
Safety belts
(see Safety restraints) ...............38
Safety defects, reporting ..........259
Safety information ....................382
Safety restraints ..............38–39, 41
Belt-Minder® ............................42
extension assembly ..................40for adults .............................38–39
for children ...............................24
safety belt maintenance ...........45
seat belt maintenance ..............45
warning light and chime ..........42
Safety restraints -
LATCH anchors ...........................28
Safety seats for children ............24
Safety Compliance
Certification Label ....................343
Satellite Radio ...........................447
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............499
SD card ......................................461
Seat belts
(see Safety restraints) ...............38
Seats
child safety seats ......................24
cleaning ...................................299
climate control ........................142
filter .........................................341
front seats ...............................136
heated ......................................150
memory seat .....................58, 139
SecuriCode keyless entry
system ..........................................76
SecuriLock passive anti-theft
system ..........................................78
Selecting your media source
(USB, Line in, BT audio) .........412
Setting a destination ................461
Setting the clock .......................351
Side air curtain ...........................52
Side-curtain airbags system .......52
SIRIUS® satellite radio ....443, 461
516Index
2014 Expedition(exd)
Owners Guide gf, 1st Printing, June 2013
USA(fus)

SIRIUS satellite radio voice
commands .................................446
SIRIUS Travel Link ...................457
Snowplowing ...............................15
SOS Post Crash Alert .................48
Spark plugs,
specifications .....................336, 341
Special notice
ambulance conversions ............15
Specification chart,
lubricants ...................................337
Stability system .........................204
Starting a flex fuel vehicle .......171
Starting your vehicle ........170–171
jump starting ..........................249
Status bars ................................429
Steering wheel ............................82
controls ......................................82
tilting .........................................82
Supplemental Restraint System
(SRS) (see airbags) ....................49
Suspension ................................214
SYNC® AppLink™ ...................407
SYNC® customer support ........382
SYNC® Services ........................405
System overview .......................426
T
Temperature control
(see Climate control) ..............121,
123, 125, 127
Text messaging .........................393
Text messaging (sending,
downloading, deleting) .....393, 395Third-row power fold seat .......152
Tilt steering wheel ......................82
Tires ...........................306–307, 327
alignment ................................320
care ..........................................306
changing ..........................327, 329
checking the pressure ............316
inflating ...................................314
label .........................................313
replacing ..................................318
rotating ....................................321
safety practices .......................320
sidewall information ...............309
snow tires and chains ............322
spare tire .................................327
terminology .............................308
tire grades ...............................307
treadwear ........................307, 316
Towing .......................226, 240–241
recreational towing .................241
Trailer Brake
Controller-Integrated ..............234
trailer towing ..........................226
wrecker ....................................240
Traction control ........................202
Traffic, Directions and
Information ................................405
Trailer Brake
Controller-Integrated ................234
Trailer sway control ..................227
Transmission
brake-shift interlock
(BSI) ................................187–188
fluid, checking and adding
(automatic) .............................278
fluid, refill capacities ..............337
lubricant specifications ..........337
Troubleshooting ................376, 480
Turn signal ..................................89
Index517
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USA(fus)