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Why Do I Need a SYNC Owner Account?
A SYNC owner account is required for Vehicle Health Report
activation and the ability to view your reports online. You’ll
also be able to take advantage of all of SYNC’s Services and
personalization features, such as saving your Favorites and
Points of Interest. You’ll receive the latest software updates
that add new places, directions and information; and if you
have questions, you’ll get free customer support.
Note: Your SYNC system may offer advanced features such as
SYNC Services and Vehicle Health Reports. Visit the website
or call the toll-free number for more information. See the
inside front cover of this guide for details.
Using My Phone with SYNC
Note: You must download your phone book to make phone
calls with voice commands by name.
Making a Phone Call
Use SYNC to make a phone call to anyone in your phone
book by pulling the voice button
. When prompted, say a
voice command.
For example, you could say “Call Jake Smith at home”. When
the system confirms the number, say “Dial” again to initiate
the call.
Note: You can also make phone calls by pulling the voice
button
. When prompted, say the voice command “Dial”,
then verbally say the phone number. Answering Incoming Calls
Whenever you have an incoming call, you will be able
to see the name and number of the person calling in
your display. Press the phone button
to answer an
incoming call. You can hang up at any time by pressing
the phone button
.
Do Not Disturb Mode
This feature blocks incoming calls and text messages and
saves them for later. You still have access to outgoing calls
when this feature is active. Say the voice command “Do not
disturb on” to enable and “Do not disturb off” to disable.
Using SYNC to Access Digital Media
Plug in your USB media devices such as phones and MP3
players, and use SYNC to play all of your favorite music.
Using Voice Commands to Play Music
1. Plug your media player into your USB port.
2. Pull the voice button
. When prompted, say “USB”,
then follow-up saying a voice command.
Getting Started with
Your SYNC System
SYNC is a hands-free, voice
recognition system used for
entertainment, information
and communication.
SYNC. Say the Word.
Before You Get Started
1. Set up your owner account
at SyncMyRide.com (U.S.) or
SyncMyRide.ca (Canada). Register by
following the on-screen instructions.
After registering, you can see what
available services you are eligible for.
2. SYNC uses a wireless connection
called
Bluetooth® to communicate
with your phone. Turn Bluetooth
mode on in your phone’s menu
options. This lets your phone find
SYNC. If you need more details on
setting up your phone with SYNC,
visit SyncMyRide.com (U.S.) or
SyncMyRide.ca (Canada), or your
phone manufacturer’s website.
Pairing Your Phone with SYNC
In order to use many of the features of
SYNC, such as making a phone call,
receiving a text or using SYNC Services*,
you must first pair and connect your
phone with SYNC.
To Pair Your Phone for the First Time
1. Make sure that your vehicle is in
P (Park), your ignition and radio
are on, and your cellular phone is in
the proper mode. See your phone’s
manual, if necessary.
2. Press the phone button. When the
display indicates No Phone Found,
press OK.
3. When Find SYNC appears in the
display, press OK.
Note: If you are prompted to enter a
PIN on your cellular phone, it does not
support Secure Simple Pairing. To pair,
enter the PIN displayed on the SYNC
touchscreen, then skip Steps 4 and 5.
4. When prompted on your phone’s
display, confirm that the PIN provided
by SYNC matches the PIN displayed
on your cellular phone. 5.
When prompted on SYNC, confirm
that the PIN provided by SYNC
matches the PIN that your cellular
phone displayed.
6. The display indicates when the
pairing is successful.
Note: The system may prompt you
to set your phone as primary/favorite
(the primary phone will receive
messages and voice mails); download
your phone book (this is required to use
the full set of voice commands); and
turn on 911 Assist
®.
Tips
• Make sure that you accept SYNC’s
request to access your phone.
• To pair subsequent phones, please
refer to Pairing Subsequent Phones
in the SYNC chapter of your
Owner’s Manual.
• If you are experiencing pairing
problems, try performing a clean
pairing by deleting your services
from SYNC and deleting the SYNC
connection from your phone, and
then repeat the process.
SYNC®
