
Disconnecting from SYNC Services
1. Press and hold the hang-up phonebutton on the steering wheel.
2. Say "Good-bye" from the SYNC
Services main menu.
SYNC Services quick tips
You can personalize your Services feature to provide
quicker access to your most used or favorite information.
You can save address points, such as work or home. You
can also save favorite information like sports teams, such
as Detroit Lions, or a news category. You can learn more
about personalization by logging onto
www.SYNCMyRide.com. Personalizing
Press the voice button at any time (while connected to
SYNC Services) to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command. Push to interrupt
Your subscription is associated with your Bluetooth-
enabled cellular phone number, not your VIN (Vehicle
Identification Number). You can pair and connect your
phone to any vehicle equipped with SYNC Services and
continue enjoying your personalized services. Portable
SYNC Services Voice Commands
E142599
When a route has been
downloaded (non-navigation
systems), press the voice button
on the steering wheel controls. When
prompted, say any of the following
commands:
"SERVICES"
"Cancel route"
"Navigation voice off"
"Navigation voice on"
"Next turn"
"Route status"
"Route summary"
"SERVICES"
"Services"
"Update route"
"Help"
SIRIUS Travel Link (If Equipped)
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any handheld device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
362
MyFord Touch™ (If Equipped)
![FORD ESCAPE 2014 3.G Owners Manual If a crash deploys an airbag (excludes knee
airbags and rear inflatable safety belts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency ser FORD ESCAPE 2014 3.G Owners Manual If a crash deploys an airbag (excludes knee
airbags and rear inflatable safety belts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency ser](/manual-img/11/4872/w960_4872-368.png)
If a crash deploys an airbag (excludes knee
airbags and rear inflatable safety belts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 35). Important information
regarding airbag deployment is in this
chapter.
See Roadside Emergencies (page 186).
Important information regarding the fuel
pump shut-off is in this chapter.
Setting 911 Assist On
E142608
If your vehicle is equipped with
Navigation, touch the i
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Touch Apps > 911 Assist, then select On.
E142607
You can also access 911 Assist
by:
• Pressing the Settings icon > Settings
> Phone > 911 Assist, or
• Pressing the Settings icon > Help > 911
Assist.
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident.• You must pair and connect a
Bluetooth-enabled and compatible
phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the United States,
Canada or in a territory in which 911 is
the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
trigger 911 Assist); however, SYNC tries to
contact emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
366
MyFord Touch™ (If Equipped)

Daytime Running Lamps.............................75Vehicles With Halogen Headlamps...............75
Vehicle With High Intensity Discharge
Headlamps.........................................................75
Digital Audio..................................................279HD Radio Reception and Station
Troubleshooting...........................................280
Direction Indicators........................................75
Driver and Passenger Airbags...................36
Children and Airbags...........................................37
Proper Driver and Front Passenger Seating
Adjustment........................................................36
Driving Aids.....................................................160
Driving Hints...................................................183
Driving Through Water...............................184
DRL
See: Daytime Running Lamps.........................75
E
Eco Mode.........................................................164Resetting Eco Mode..........................................164
Type 1......................................................................164
Type 2 and 3.........................................................164
Economical Driving......................................183
Emission Control System...........................132
On-Board Diagnostics (OBD-II)....................133
Readiness for Inspection/Maintenance
(I/M) Testing....................................................133
End User License Agreement..................382SYNC® End User License Agreement
(EULA)..............................................................382
Engine Block Heater....................................126Using the Engine Block Heater.......................127Engine Coolant Check.................................212Adding Engine Coolant.....................................212
Checking the Engine Coolant.........................212
Recycled Engine Coolant.................................214
Severe Climates..................................................214
What You Should Know About Fail-Safe
Cooling...............................................................214
Engine ImmobilizerSee: Passive Anti-Theft System.....................64Engine Oil Check............................................211Adding Engine Oil.................................................211
Resetting the Oil Life Monitoring
System...............................................................212
Engine Oil Dipstick - 1.6L
EcoBoost™...................................................211
Engine Oil Dipstick - 2.0L
EcoBoost™/2.5L.........................................211
Engine Specifications.................................261
Drivebelt Routing................................................261Entertainment..............................................336A/V Inputs............................................................352
AM/FM Radio......................................................338
Bluetooth Audio..................................................351
Browsing Device Content...............................336
CD............................................................................347
SD Card Slot and USB Port...........................348
SIRIUS® Satellite Radio (If
Activated)........................................................343
Supported Media Players, Formats and
Metadata Information..................................351
Essential Towing Checks...........................179Before Towing a Trailer....................................180
Hitches....................................................................179
Launching or Retrieving a Boat or Personal
Watercraft (PWC)........................................180
Safety Chains.......................................................179
Trailer Brakes........................................................179
Trailer Lamps........................................................179
When Towing a Trailer......................................180
Event Data RecordingSee: Data Recording..............................................9Export Unique Options..................................13
Exterior Mirrors................................................79
Blind Spot Monitor..............................................80
Fold-Away Exterior Mirrors...............................79
Heated Exterior Mirrors......................................79
Integrated Blind Spot Mirrors..........................80
Memory Mirrors....................................................80
Power Exterior Mirrors........................................79
F
Fastening the Safety Belts..........................27How to Extract Safety Belts in the Rear
Outboard Positions........................................29
Restraint of Pregnant Women.........................27
Safety Belt Extension Assembly....................29
Safety Belt Locking Modes...............................28
Floor Mats.......................................................184
Fog Lamps - Front
See: Front Fog Lamps.........................................75
417
Index